Terrace View Care Center

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  • Interior

    A cozy hospital room featuring a patient bed, natural light from the window, and a soft color palette.

  • Outdoors

    A modern office building with a flagpole in front, surrounded by well-maintained landscaping and trees under a clear blue sky.

  • Decor

    A cozy living room featuring a grand piano, comfortable seating, and elegant decor.

  • Living Room

    A cozy living room featuring a grand piano, comfortable sofas, and a decorative coffee table.

  • Building

    A clear day featuring the American flag in front of a modern building.

  • Bedroom

    A well-equipped hospital room with a bed, television, and decorative flowers.

  • Landscaping

    A vibrant garden filled with plants and flowers, situated next to a parking lot.

  • Lighting

    A view of a well-lit reception area in an office, showcasing a modern design with carpet flooring.

  • Artwork

    A well-lit hallway with decorative artwork and greenery, leading to various rooms.

  • Outdoor

    A sunny courtyard with a patio table and chairs set under a red umbrella.

  • Healthcare

    A compassionate nurse posing with an elderly patient in a hospital setting, highlighting the caring relationship in healthcare.

Terrace View Care Center

201 East Bastanchury, Fullerton, CA 92835

For more information about senior living options: (844) 490-3973

4 from 54 reviews
5 stars
37
4 stars
3
3 stars
1
2 stars
1
1 stars
12

Skilled Nursing Facility

Overall Review of Terrace View Care Center

Pros

  • pro The staff are attentive, kind, and knowledgeable, delivering excellent care.
  • pro The nurses are respectful and caring, treating residents like family.
  • pro The therapists are efficient, attentive, and wonderful in helping residents recover.
  • pro The entire staff shows compassion and professionalism.
  • pro Terrace View deserves its 5-star rating, with families grateful for the care.
  • pro The rehabilitation team connects well with residents during therapy.
  • pro The facility is clean, well-run, and focused on recovery.
  • pro The activities department makes stays exceptional with engaging events.
  • pro Yoseli Martinez is a wonderful CNA - helpful, caring, and a true asset to Terrace View.
  • pro The therapists and staff, including Tess, Jong, EJ, and Tina, are excellent.
  • pro Families would gladly recommend Terrace View to others.

Cons

  • pro The facility never answers the phone or returns calls for messages.
  • pro The reviews describe horrible service, with staff not checking in with patients and even abusive treatment.
  • pro They state the staff are abusive to elderly patients who rely on care.
  • pro One reviewer questions how people can work there, calling the place a "skilled nursing farce."
  • pro A family reports their father left the facility worse than when admitted, unable to eat or walk, and sent home in a dirty diaper.
  • pro A reviewer says they should be ashamed of themselves.
  • pro At least one reviewer would not recommend Terrace View, saying it is as bad as imaginable.
  • pro Another reviewer describes releasing a patient with a bad cough and deteriorating health.

Review

Terrace View Care Center in Fullerton consistently emerges in these impressions as a place where the care and treatment of residents is taken seriously, with a strong emphasis on kindness, attentiveness, and professional competence. Families repeatedly note that the staff - especially the nurses, aides, therapists, and management - are respectful, patient, and caring. The atmosphere is described as warm and supportive, with many remarking that the team treats residents like family. The overall tone is that of a 5-star experience, with families expressing gratitude for the way their loved ones are looked after and how the staff work together to maintain a positive, hopeful environment.

A central theme across the reviews is the quality and effectiveness of rehabilitation. Multiple accounts highlight successful recovery journeys after falls, surgeries, or other medical events. Residents receive rehabilitation aimed at restoring independence, with daily therapy sessions that involve physical, occupational, and, in some cases, speech therapy. Families praise the rehab team for staying engaged with residents, explaining procedures, and keeping them motivated through a structured routine. There are heartwarming memories of milestones reached: patients regaining strength and stamina, participating in meaningful activities, and even celebrating personal moments - such as a grandmother reaching a 100th birthday with staff and family members present. Commentators consistently credit the therapists and the broader rehab team for guiding and supporting progress.

The staff who interact most frequently with residents are highlighted with particular warmth. Nurses and CNAs are repeatedly described as patient, kind, and reliable, with specific names surfacing as exemplary - Yoseli Martinez, and CNAs such as Aldrin and Waris, among others. The therapists receive frequent praise for being attentive and effective - names like Tess, Jong, EJ, and Tina come up in appreciations of their dedication and skill. Families also call out the entire team for their professionalism and cooperation, noting that management, housekeeping, and activities staff all contribute to a cohesive, caring culture. The communication with families is often cited as strong, with explanations about care plans and ongoing progress helping to ease anxiety and foster trust.

The environment and daily life at Terrace View are described as clean, well-organized, and engaging. Several reviewers compare the facility favorably to a hotel in terms of upkeep, smell, and ambiance, noting clean rooms, bright spaces, and a welcoming atmosphere. The availability of activities is a standout feature: there are group activities, opportunities for socialization, and a rhythm of indoor and outdoor experiences designed to keep residents engaged. Specific examples include car shows, classical music concerts, and other programming that helps residents look forward to each day. Families observe that the activities department and therapy teams collaborate to keep residents active, challenged, and less likely to feel bored or isolated.

However, the reviews are not without cautionary notes. A number of voices point to areas where the experience did not meet expectations. Some reviewers report difficulties with timely communication by phone or return calls, suggesting gaps in responsiveness that can be frustrating for families seeking updates. There are stark warnings from others who describe abusive behavior or neglect, urging prospective families to exercise caution. Some accounts recount negative outcomes after discharge, including a decline in health, weight loss, and a perception that a patient's condition worsened, which led to strong emotional disappointment and concern. Taken together, these reviews underscore that, while many experiences at Terrace View are exceptionally positive, there are occasional problematic instances and serious concerns raised by some families.

All told, Terrace View Care Center appears to be a facility that many families trust and value for its strong rehabilitation focus, compassionate staffing, and vibrant daily life. The positive testimonials speak to meaningful progress, thoughtful caregiving, and a supportive environment where residents are given opportunities to grow, learn new skills, and regain independence. The more critical notes remind prospective families that experiences can vary, emphasize the importance of clear communication and ongoing oversight, and highlight the need for vigilance to ensure consistent quality of care. For families seeking rehab with a compassionate, professional team and a rich program of activities - and who are mindful of the importance of communication and monitoring - Terrace View offers a compelling option based on the breadth of favorable experiences shared here.

Features

Housing

  • 59 resident community capacity 59 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (14 miles away) Long Beach (Daugherty) (14 miles away)
  • John Wayne Orange Co (16 miles away) John Wayne Orange Co (16 miles away)
  • Ontario International (22 miles away) Ontario International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Terrace View Care Center in Fullerton, CA offers a comprehensive range of amenities and care services to create a comfortable and fulfilling living environment for residents. The community features a beauty salon, allowing residents to pamper themselves without leaving the premises. Residents can enjoy their favorite shows or movies with cable or satellite TV in their fully furnished accommodations. Transportation is readily available through community-operated transportation arrangements, making it convenient for residents to attend appointments or engage in social activities.

For those looking to stay connected and engaged, there is a computer center equipped with Wi-Fi/high-speed internet access. The dining room provides restaurant-style dining experiences where residents can enjoy delicious and nutritious meals prepared by the staff. Housekeeping services ensure that the living spaces are kept clean and tidy.

Residents can maintain an active lifestyle with access to the fitness room and planned daily activities. Additionally, there is a gaming room and small library for entertainment and leisure. Outdoor spaces such as gardens offer peaceful areas for relaxation or enjoying nature.

To support overall well-being, Terrace View Care Center provides 24-hour call systems and supervision for peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their prescribed medications as directed by healthcare professionals. A mental wellness program caters to the emotional needs of residents, promoting overall mental health.

The community accommodates special dietary restrictions and offers diabetes diets for those who require them. Move-in coordination assists new residents during the transition process. Transportation arrangements (non-medical) are made for convenience, enabling residents to explore nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals.

Terrace View Care Center strives to create an inclusive and supportive environment through concierge services and resident-run activities. Fitness programs cater to those who wish to maintain an active lifestyle while planned day trips provide opportunities for exploration beyond the community's premises.

Nearby Places of Interest

This part of Fullerton, California, offers a convenient and bustling urban environment with easy access to essential services and amenities. With multiple pharmacies, hospitals, and physicians nearby, residents can rest assured that their healthcare needs will be well taken care of. There are also plenty of dining options ranging from casual fast food to fine dining restaurants. The area boasts several parks for outdoor recreation and relaxation. In terms of entertainment, there are theaters for movie buffs and cafes for those who enjoy a leisurely coffee break. Transportation options are also readily available for getting around the city. Additionally, nearby places of worship cater to various religious affiliations for spiritual fulfillment. Overall, this part of Fullerton provides a vibrant community with everything seniors need within reach.

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.6 miles)
  • Rite Aid (3.7 miles)

Physicians

  • St Jude Medical Center (0.1 miles)
  • St Jude's Heritage Medical Center (2.8 miles)
  • Kaiser Permanente, Euclid & Romneya (3.3 miles)
  • Kaiser Permanente Medical Building 1 (5.6 miles)

Restaurants

  • Olde Ship (1.4 miles)
  • Summit House Restaurant (2 miles)
  • The Hat (2.5 miles)
  • In-N-Out Burger (2.5 miles)
  • Chick-Fil-A (2.5 miles)
  • Lazy Dog Restaurant & Bar (2.6 miles)
  • McDonald's (2.8 miles)

Parks

  • Craig Regional Park (2.3 miles)
  • La Bonita Park (3.4 miles)
  • Willow Park (5.1 miles)
  • Steve Ambriz Memorial Park (5.8 miles)
  • Central Park / La Palma Recreation & Community Services (7.1 miles)
  • Michigan Park (7.2 miles)
  • Faylane Park (7.3 miles)

Theaters

  • AMC DINE-IN Fullerton 2 (2.4 miles)
  • Regal Yorba Linda & Imax (6.6 miles)
  • AMC Puente Hills 20 (6.8 miles)
  • Century Theatres (6.8 miles)

Cafes

  • Mother's Kitchen (2.9 miles)
  • Starbucks (4.4 miles)
  • Anaheim Packing District (4.6 miles)
  • Jolly Holiday Bakery Cafe (5.9 miles)
  • New Orleans Square (5.9 miles)
  • La Brea Bakery Express (6.1 miles)
  • Starbucks (6.1 miles)

Hospitals

  • Anaheim Regional Medical Center (3.3 miles)
  • Ahmc Whittier Hospital Medical Center (5.8 miles)

Transportation

  • Metro La Mirada & Alondra Bus Stop (4.1 miles)
  • Drr Toontown Station (5.7 miles)
  • Disneyland Monorail (5.8 miles)
  • Drr Tomorrowland Station (5.8 miles)
  • DLRR New Orleans Station (5.9 miles)
  • Disneyland Monorail - Downtown Disney District Station (6 miles)
  • Hertz Rent A Car (6.5 miles)

Places of Worship

  • Chinese Baptist Church (4.4 miles)

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