The Pavilion At Sunny Hills in Fullerton, CA
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2222 North Harbor Boulevard, Fullerton, CA 92835
For more information about senior living options: (844) 490-3973
The Pavilion is a very clean facility with a bright, uplifting ambience. The staff are polite, friendly, and professional. Residents are treated with dignity, respect, and compassion. The therapy team is patient, encouraging, and deeply dedicated to recovery. Front desk staff are helpful, welcoming, and responsive. Private rooms are comfortable and suitable for overnight stays. CNAs and nurses consistently provide excellent, attentive care. The facility is well-staffed, compassionate, and capable. Families feel reassured and grateful for the care their loved ones receive. The overall environment is positive and supportive of recovery. The meals are tasty and varied, supporting a positive dining experience. Therapists and caregivers collaborate effectively to help residents regain independence.
One reviewer would give zero stars, accusing the staff of being unhelpful and lacking compassion, with delays in basic care and fears of bed sores or another UTI. The facility was described as a nightmare for patients, with cramped rooms, old beds, hot rooms, and insufficient space for visitors. The meals were deemed terrible or inedible, and nutrition care was questioned. The place was repeatedly described as understaffed, with slow response to call light requests. A serious safety lapse was noted when an IV leaked and sheets remained wet for hours, with inadequate follow-up. Family communication and discharge planning were criticized as unresponsive and poorly coordinated. Some reviews questioned why a loved one was placed there and reported no meaningful progress in care or rehabilitation. Maintenance and cleanliness concerns were raised, including worn facilities and deplorable conditions.The Pavilion At Sunny Hills is best suited for seniors whose primary need is post-acute rehabilitation or skilled nursing care, especially after surgery, stroke, or an injury. This community shines for families seeking a bright, clean environment with hands-on therapy and deeply attentive nursing care, where private rooms are available for those who want more privacy and the option to have a loved one stay overnight. It is particularly well matched for residents who prize consistent daily contact with a compassionate CNA team, strong physical, occupational, and speech therapy, and a welcoming atmosphere that supports recovery and reintegration.
Those weighing alternatives should flag several realities. For long-term custodial care with steady, highly predictable administrative support and discharge processes, other facilities may prove more reliable in practice. Families navigating Kaiser or other managed plans may encounter billing or case-management frictions that complicate the stay, especially during transitions or discharge planning. Parking logistics, occasional maintenance hiccups, and variability in call-light responsiveness have appeared in reviews; these factors can matter when a loved one requires frequent assistance or when family members need reliable coordination with staff. If a resident relies heavily on dietary customization or has pronounced food sensitivity, it is wise to probe the kitchen’s responsiveness and track record before committing.
The strongest positives at The Pavilion At Sunny Hills are the people and the recovery-focused program. The facility’s cleanliness is consistently praised, and the staff, nurses, CNAs, therapists, and front-d desk personnel, are repeatedly described as kind, professional, and genuinely engaged. CNAs like Elena Bello, Mercy, and Victoria emerge as the heart of daily care, celebrated for patience, attentiveness, and a willingness to go above and beyond. The therapy team, Kyle and Magaly cited by many as exceptional, delivers practical, motivating rehabilitation that helps patients recover function and regain mobility. The combination of a supportive therapy milieu and a compassionate nursing floor creates a healing momentum that families notice in real time, with many reviewers reporting that their loved ones respond with improved strength and mood.
That said, the best offset to the notable cons is the edge the program gains from its therapy-driven, patient-centered approach. Where some reviews flag inconsistencies in communication or episodic staffing gaps, the prevailing message is that hands-on care, accessibility, and the sense that clinicians know the patient’s name and goals offset most day-to-day frictions. Private rooms, available for an added charge, offer meaningful privacy and the option for overnight family presencia, a feature many families value for ongoing recovery and peace of mind. When the leadership is highlighted, Gayathri (the director in several accounts) and Mariana (a case manager) are singled out for clear communication, thoughtful coordination, and a willingness to tailor plans to individual needs, which helps families feel seen and informed even during challenging transitions.
To make the most of a stay, prospective families should enter with practical questions and a plan for collaboration. Begin with the rehab objective: what is the daily therapy cadence, how many therapists will be involved, and what is the expected progression toward home readiness? Inquire about call-light response times, especially evenings, and request a stable nurse or CNA assignment when possible to build continuity of care. Discuss dining needs and medication-nutrition coordination, since at least some reviews mention occasional dietary mismatches; confirm that the kitchen can accommodate medications that interact with meals. Parking and room layout matter as well, discuss private room options, preferred room locations, and visitor policies to ensure ease of access for family members who plan to stay or visit frequently.
In the end, The Pavilion At Sunny Hills remains a strong option for families prioritizing robust rehabilitation and high-touch care. The facility earns trust through its clean, upbeat environment and, above all, through a care team that many families describe as extraordinary, CNAs who form genuine connections, therapists who drive meaningful gains, and administrators who listen. The main caveat centers on variability in operational touchpoints outside the clinical sphere: some families report communication gaps, parking challenges, and occasional maintenance or dietary irregularities. When those factors are weighed against the proven gains in mobility, independence, and the peace of mind that comes from a dedicated rehab ecosystem, the conclusion is clear: for post-acute recovery with a strong emphasis on hands-on care and therapy, this community is a practical, effective choice. For families with needs that extend beyond rehab, especially where flawless administration, steady staffing, or budget-driven constraints are non-negotiable, contemplating alternatives is prudent, and a careful, in-person tour is essential to confirm alignment with expectations.
300 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (14 miles away) John Wayne Orange Co (16 miles away) Ontario International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pavilion At Sunny Hills in Fullerton, CA is an assisted living community designed to provide comfort, convenience, and support to its residents. The community offers a wide range of amenities to enhance the quality of life for seniors.
Residents can enjoy the convenience of an on-site beauty salon, ensuring they always look and feel their best. They can also stay connected with their favorite shows and movies through cable or satellite TV in their fully furnished accommodations. For those looking to stay active, there is a fitness room where residents can engage in physical activities that promote health and well-being.
The community operates its transportation services, making it easy for residents to get around town for various errands or appointments. Additionally, a computer center is available for residents to stay connected with loved ones through technology.
Meals are prepared and served restaurant-style in the dining room, catering to special dietary restrictions. Housekeeping services ensure that residents can focus on enjoying their time without worrying about household chores.
For leisurely activities, residents can explore the gaming room or spend time outdoors in the garden. There is also a small library where seniors can relax with a good book. Scheduled daily activities and resident-run programs offer opportunities for socializing and engagement within the community.
Care services at The Pavilion At Sunny Hills include 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. A mental wellness program ensures that each resident's emotional well-being is taken care of. Medication management and specialized diets are provided based on individual needs.
The community is conveniently located near several amenities such as cafes, parks, pharmacies, restaurants, theaters, hospitals, places of worship, and transportation options. This makes it easier for residents to access additional services or entertainment outside of the community when desired.
Overall, The Pavilion At Sunny Hills provides a caring and supportive environment where seniors can maintain their independence while receiving assistance when needed.
This part of Fullerton, California offers a convenient and diverse range of amenities for seniors looking to relocate. With multiple pharmacies, hospitals, and physicians nearby, residents can easily access healthcare services. There are also several restaurants and cafes within a short distance, providing opportunities for dining out or grabbing a quick bite to eat. For entertainment, there are theaters where seniors can enjoy movies and cafes for socializing with friends. Parks are also within close proximity for leisurely walks or outdoor activities. Additionally, the availability of transportation options such as bus stops and car rental services enhances accessibility within the area. Overall, this neighborhood provides a well-rounded community with essential services and recreational opportunities for seniors to enjoy.
The Pavilion At Sunny Hills is located at 2222 North Harbor Boulevard, Fullerton, CA 92835 in Orange County, California
The Pavilion At Sunny Hills on seniors.fyi includes 5 photos including images showing interior, bedroom, healthcare, facility, windows, balcony, reception area, hallway, and more.
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