Estrella Health and Rehab Center in Phoenix, AZ

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  • Interior

    A cozy lobby with sofas, a coffee table, and wall decor.

  • Outdoors

    A tranquil garden scene featuring a central fountain surrounded by lush greenery and benches.

  • Decor

    Elegant dining area with tables set for guests, featuring chandeliers and decorative mirrors.

  • Building

    A southwestern-style building entrance with an archway and glass doors.

  • Seating Area

    A modern lobby with comfortable seating arrangements and decorative mirrors.

  • Healthcare

    A group of people celebrating the 'Nurse of the Year' award at the Arizona Health Care Association event.

  • Reception Desk

    A reception area at Estrella Health and Rehab Center with staff members.

Estrella Health and Rehab Center in Phoenix, AZ

350 East La Canada, Phoenix, AZ 85323

For more information about senior living options: (844) 490-3973

4.2 from 100 reviews
5 stars
76
4 stars
1
3 stars
3
2 stars
3
1 stars
17

Skilled Nursing Facility

Overall Review of Estrella Health and Rehab Center

Pros

  • pro The nurses and CNAs work hard.
  • pro The care at Estrella is very good.
  • pro Nurse Tami and Nurse Vicki provided exceptional care.
  • pro Nurse Tami helps residents recover and do much better.
  • pro The CNAs and nurses, especially Victoria, were super great.
  • pro Estrella healthcare has really good nurses and doctors.
  • pro Jackie Cochran is totally awesome as the concierge.
  • pro The therapy team is fantastic and very motivating.
  • pro The facility is clean, and the lobby is welcoming.
  • pro The renovations have made Estrella a more comfortable and welcoming place.

Cons

  • pro The facility is dirty and smells of urine and feces.
  • pro The food quality is horrible and portions are small.
  • pro Some staff members are rude, and CNAs can be careless.
  • pro Call lights go unanswered for long periods.
  • pro On Sundays, some nurses appear not to care for patients and talk negatively about them.
  • pro There are repeated reports of neglect and lack of compassionate care, including delays in medications.
  • pro The overall conditions and maintenance are poor enough to suggest the place should be shut down.
  • pro Rooms and sheets are not kept clean and patients are left in soiled conditions.

Review

Estrella Health and Rehab Center in Phoenix is best suited for families pursuing an active, therapy-driven post-acute plan for a loved one. This community shines when the goal is a robust physical and occupational therapy program combined with attentive nursing care, discharge planning, and a degree of personal connection that can make rehab feel personalized. Families repeatedly praise the therapy teams for motivation and progress, and they commend nurses and CNAs who deliver consistent contact and hands-on support. When renovations and a welcoming lobby are weighed against the daily realities of post-hospital recovery, Estrella emerges as a practical choice for those who value hands-on rehab, clear pathways back home, and staff who know many residents by name.

That said, several reviews flag reasons to consider alternatives. Some residents and families describe odor, cleanliness inconsistencies, and occasional roughness in bedside care. Call lights and responsiveness reportedly vary by shift, with a number of accounts of delays in pain management or assistance. Food quality and portion sizes also appear inconsistent, though kitchen leadership such as Marie receives frequent praise for catering to dietary needs and improving meal quality over time. In short, the experience can swing between highly positive interactions with compassionate staff and frustration in moments of understaffing or miscommunication, especially on certain wings or shifts.

The strongest counterforce to these drawbacks is the combination of dedicated caregiving and an aggressive rehab focus. The pros - expert therapists, proactive discharge planning, open door for family questions, and nurses who are genuinely praised for their bedside manner - often offset the more variable day-to-day operations. Families repeatedly highlight the value of consistent engagement from case managers and social workers, who help coordinate therapy schedules, appointments, and transitions home. The quality of the rehab team is repeatedly described as outstanding, with many residents making tangible gains that shorten hospital recoveries and speed up returns to daily life. When this momentum is there, it can eclipse occasional lapses in other areas.

For families weighing a move, several concrete decision factors matter. If the priority is a rigorous rehab track with frequent, personalized therapy and a clear path to going home, Estrella delivers strong value. Prospective residents should inquire about shift patterns, call-light response times, and the specific therapy team assigned to their wing to ensure consistency. It is wise to request a tour during different times of day, speak with the therapy director, and meet with the nurse manager to understand how care plans are updated and communicated. Verifying current admission trends, staffing levels, and the facility's latest quality improvements will help families gauge whether today's environment aligns with yesterday's praise.

Ultimately, Estrella's appeal rests on its acclaimed rehab culture, the warmth of acknowledged staff like Jackie, Rose, Victoria, and the therapy team, and a kitchen that can deliver dependable meals when operated with a capable manager. For families prioritizing recovery with a strong chance of returning home, the facility often handles this well, supported by engaged social workers and case managers who keep discharge planning front and center. However, for those who require near-perfect cleanliness, absolutely uniform call-light responsiveness, and flawless cross-shift communication, the variability noted in reviews suggests a need to compare a few other options before committing. A deliberate, in-person assessment remains essential to determine whether Estrella will meet the specific expectations and needs of a loved one. When engaged actively and aligned with the care team, Estrella stands out as a practical, capable choice for rehab-focused care in Phoenix.

Features

Housing

  • 161 resident community capacity 161 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (20 miles away) Phoenix Sky Harbor International (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Estrella Health and Rehab Center in Phoenix, AZ offers a wide range of amenities and care services to residents. The facility features a beauty salon, allowing residents to conveniently maintain their appearance. Cable or satellite TV is available in each room, providing entertainment options for residents. Community operated transportation is provided for outings and appointments, ensuring residents can easily get around.

A computer center is available for residents who want to stay connected or browse the internet. The dining room offers restaurant-style dining experiences, where residents can enjoy delicious meals prepared by the staff. A fitness room is available for physical activity and wellness. Each living space comes fully furnished for convenience.

For recreation and leisure activities, there is a gaming room and a small library on-site. Outdoor spaces such as gardens provide opportunities for fresh air and relaxation. Housekeeping services are provided to maintain cleanliness and tidiness. Residents have access to a kitchenette if they wish to prepare their own snacks or meals.

Move-in coordination services are offered to assist new residents with the transition process. Private bathrooms provide privacy and convenience. Telephones are available in each unit for easy communication with loved ones.

The wellness center offers various health-related programs and services to support overall well-being. Wi-Fi/high-speed internet connectivity ensures that residents can stay connected virtually.

In terms of care services, the facility provides 24-hour supervision to ensure the safety and security of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Medication management services help ensure that residents take their medications correctly and safely. Special dietary restrictions can be accommodated through customized meal preparation.

Dining options cater to specific dietary needs for residents who require special diets. Activities at Estrella Health and Rehab Center include concierge services for personalized assistance, fitness programs to promote physical wellness, planned day trips for social engagement outside of the facility, resident-run activities where individuals can contribute their ideas and talents, and scheduled daily activities to keep residents engaged and entertained.

The community is conveniently located near various amenities, including cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents to easily access necessary services and enjoy recreational opportunities in the surrounding area.

Overall, the Estrella Health and Rehab Center provides a comfortable and supportive environment for seniors who require assistance with daily living or specialized care services. With a wide range of amenities and care options available, residents can enjoy a fulfilling lifestyle while receiving the support they need.

Nearby Places of Interest

Restaurants

  • Whataburger (0.3 miles)
  • McDonald's (0.7 miles)
  • TJ's Homestyle Restaurant (0.7 miles)
  • Black Bear Diner Goodyear (0.7 miles)
  • In-N-Out Burger (0.9 miles)
  • McDonald's (0.9 miles)
  • Chick-Fil-A (1.1 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.8 miles)
  • Walmart Pharmacy (2.9 miles)

Places of Worship

  • Vineyard Christian Fellowship West Valley (0.6 miles)
  • St Peter's Episcopal Church (2.9 miles)
  • Church At Litchfield Park (3.5 miles)
  • The Rock Church (3.7 miles)

Parks

  • Goodyear Community Park (0.8 miles)
  • Avondale Friendship Park (1.8 miles)
  • Rio Paseo Park (3.1 miles)
  • Turtle Park (3.1 miles)
  • Wildflower Park North (3.5 miles)
  • Aleppo Park (3.8 miles)
  • Goodyear Dog Park (4.3 miles)

Physicians

  • Goodyear Wellness Clinic (1 miles)
  • Podiatric Medicine: Dr Cohn and Dr Neerings (1.1 miles)
  • Farshid Sadeghi, MD | Urologic Oncologist (1.1 miles)
  • Biltmore ENT - Dr Taffet (1.2 miles)
  • Dennis R. Scribner Jr., MD, FACOG, FACS | Gynecologic Oncologist (1.2 miles)
  • Valley Radiologists (1.2 miles)
  • Abrazo Medical Group (1.2 miles)

Hospitals

  • Western Regional Medical Center (1.2 miles)

Transportation

  • Phoenix Goodyear Airport (GYR) (1.6 miles)

Theaters

  • Estrella Falls 16 (2.5 miles)

Cafes

  • Dutch Bros Coffee (2.7 miles)
  • Starbucks (2.7 miles)
  • Starbucks (2.8 miles)
  • Dutch Bros Coffee (2.9 miles)
  • Starbucks (3.1 miles)
  • Starbucks (3.8 miles)
  • Starbucks (5.7 miles)

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