Park Senior Villas Assisted Living & Memory Care

Pros

• Many families appreciate the personalized attention their loved ones receive at Park Senior Villas, noting that staff members are sweet and attentive.
• Residents enjoy engaging activities that make them feel included, such as setting tables and participating in various scheduled events.
• Overall impressions of Park Senior Villas are positive, with some families citing cleanliness and good food quality as highlights of the facility.
• Some staff members are commended for being respectful and caring towards both residents and their families, making the experience more pleasant for everyone involved.
• Families express satisfaction with the level of care provided regarding medication management, bathing assistance, and overall support for daily living needs.
• Residents seem to enjoy the meals offered at the community, contributing to a positive dining experience.
• Several families found value in the size of the facility, allowing for a more intimate environment where residents can thrive socially and emotionally.
• Tours of Park Senior Villas left a favorable impression on potential residents' families due to the great people running the facility and their commitment to care.

Cons

• The facility manager was not licensed, raising concerns about the overall management and quality of care.
• Residents often went without proper medication, and when received, it was frequently incorrect.
• There were instances of severe neglect, with residents being found dehydrated and unwell.
• Staff seemed overwhelmed, leading to potential isolation and inadequate assistance for residents in need.
• Communication regarding medical changes was poor, with family members having to repeat information multiple times.
• The food quality was consistently reported as terrible and unappetizing, with complaints about lack of options.
• Many scheduled activities were either not conducted or poorly organized after key staff left the facility.
• Concerns were raised about cleanliness standards and whether rooms were being cleaned as required.
• Reports indicated a lack of adequate staff presence during emergencies, putting residents at risk.
• Some family members noted that staff did not enforce COVID-19 protocols effectively, contributing to a careless atmosphere regarding health safeguards.

Review

The experiences shared by families regarding Park Senior Villas reveal a complex and often troubling picture of care provided at the facility. While some families express satisfaction with specific aspects, others highlight severe shortcomings that raised significant concerns about the quality of life and care for their loved ones. The narratives underscore a dichotomy between the intended mission of these senior living communities and the reality perceived by residents' families.

Many reviewers commend the size and layout of Park Senior Villas, noting that each home accommodates approximately ten residents, which theoretically allows staff to offer personalized attention. Families appreciate that direct care workers were attentive and kind, fostering positive relationships with their loved ones. Specific activities such as helping to set tables or engaging in light cleaning serve not only to provide purpose but also help alleviate agitation among residents. However, despite these efforts from staff members who appear to genuinely care, critical complaints emerge regarding management oversight and operational deficiencies.

A recurrent theme in several reviews is the troubling management practices related to medication administration and overall resident welfare. Multiple family members reported instances where their loved ones received incorrect or insufficient medications, leading to serious health risks such as dehydration and neglect of special medical needs. In particular, one harrowing account described the consequences of inadequate monitoring that resulted in a resident being sent to the hospital with pneumonia and severe dehydration after having been neglected during their stay at Park Senior Villas. This failure highlights alarming trends around medication management protocols that directly impact resident safety.

Concerns surrounding cleanliness and hygiene standards further exacerbate dissatisfaction among families. Reviews criticized staffing levels during crucial times especially when residents required assistance with basic daily activities like showering or dressing—services that seemed sporadic at best. Many expressed frustration over reports claiming rooms were cleaned only once a week while basic hygiene maintenance fell by the wayside. For individuals needing heightened levels of personal care, this lack of diligence posed immediate risks. Furthermore, some family members noticed a troubling atmosphere centered on financial motivations rather than patient-centric care—with reports suggesting an inclination toward isolated use of chemical restraints as a substitute for adequate staffing support.

Another critical observation revolves around communication issues within the facility's hierarchy; families experienced repeated frustrations when trying to relay changes regarding medical conditions or consult on care strategies for their loved ones. Staff turnover seemed alarmingly high; this created an unstable environment where families felt they had no consistent point of contact or reliable information regarding ongoing care challenges—a factor complicating effective advocacy for their loved ones’ needs.

Despite these serious critiques, it is notable that certain relatives found value in staff interactions they had with caregivers dedicated to providing warm and friendly connections amid challenging circumstances. Some accounts lauded specific employees for their attentiveness while expressing gratitude toward those who genuinely engaged residents through planned activities—even if those were inconsistently executed due to staffing shortages or other logistical hurdles imposed by external circumstances like COVID-19 mandates.

In conclusion, while Park Senior Villas presents itself as an appealing option due to its size and purported community engagement features aimed at enriching residents’ lives through various activities, the overarching narrative painted by family reviews reveals significant systemic issues warranting urgent attention from management and regulatory bodies alike. From medication mismanagement resulting in grave health situations to inadequate hygiene practices compromising overall well-being, it appears clear there exists an immediate need for comprehensive oversight improvements—and perhaps even a reevaluation of operational philosophies—that place resident welfare back at the forefront of caregiving priorities within this community environment.

This part of Goodyear, Arizona offers a convenient and vibrant community for seniors looking for a peaceful yet active lifestyle. With several parks nearby such as Aleppo Park and Wildflower Park North, residents can enjoy leisurely walks and outdoor activities. There are also various cafes like Starbucks and Dutch Bros Coffee within a short distance, providing opportunities for socializing and relaxation. Additionally, there are reputable physicians like Estrella Internal Medicine & Pediatrics PC and pharmacies such as Walgreens and CVS Pharmacy in close proximity for medical needs. For entertainment, Estrella Falls 16 theater is nearby, along with dining options like Arriba Mexican Grill and Saddle Mountain Brewing Company. The area also boasts easy access to transportation through Phoenix Goodyear Airport (GYR) for any travel needs. With hospitals like Western Regional Medical Center in the vicinity, residents can feel assured of quality healthcare services. Overall, this part of Goodyear offers a well-rounded living environment for seniors seeking comfort, convenience, and enjoyment in their daily life.

Parks

• Aleppo Park (1.6 miles)
• Rio Paseo Park (1.6 miles)
• Turtle Park (3.1 miles)
• Wildflower Park North (3.3 miles)
• Goodyear Community Park (4.1 miles)
• Avondale Friendship Park (5.2 miles)
• Goodyear Dog Park (6.7 miles)

Physicians

• Estrella Internal Medicine & Pediatrics PC (1.8 miles)
• Beatrice Keller Clinic (1.8 miles)
• Holland Jerry M MD (1.8 miles)
• Clear Sky Dermatology (2.4 miles)
• Sullivan Debra PA - Academic Urology & Urogynecology Arizona (2.4 miles)
• Estrella Women's Health Center (2.5 miles)
• West Valley Vision Center (2.8 miles)

Cafes

• Starbucks (2 miles)
• Dutch Bros Coffee (2.3 miles)
• Starbucks (2.3 miles)
• Dutch Bros Coffee (3 miles)
• Starbucks (3.1 miles)
• Starbucks (4.1 miles)
• Starbucks (6.3 miles)

Pharmacies

• Walgreens (2.2 miles)
• Walmart Pharmacy (2.2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.6 miles)

Restaurants

• Arriba Mexican Grill (2.2 miles)
• Burger King (2.3 miles)
• Clubhouse Grill (2.3 miles)
• Old Pueblo Cafe (2.5 miles)
• Saddle Mountain Brewing Company (2.8 miles)
• McDonald's (3 miles)
• Sandwich Masterz (3.1 miles)

Theaters

• Estrella Falls 16 (2.3 miles)

Places of Worship

• Church At Litchfield Park (2.4 miles)
• St Peter's Episcopal Church (2.5 miles)
• The Rock Church (2.9 miles)
• Vineyard Christian Fellowship West Valley (4.1 miles)

Hospitals

• Western Regional Medical Center (3.6 miles)

Transportation

• Phoenix Goodyear Airport (GYR) (5 miles)