Sun Health La Loma Care Center

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Sun Health La Loma Care Center Sun Health La Loma Care Center Sun Health La Loma Care Center

Sun Health La Loma Care Center

14260 South Denny Boulevard, Phoenix, AZ 85340

For more information about senior living options: (844) 490-3973

3 from 6 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Assisted Living Continuing Care Retirement Community(CCRC) Skilled Nursing Facility

Overall Review of Sun Health La Loma Care Center

Pros

  • pro The staff at La Loma Health and Rehabilitation Center is described as professional, supportive, knowledgeable, and patient-centered, consistently going above and beyond for patients.
  • pro Patients receive exceptional care and support from a dedicated team across various departments, contributing to a positive experience during recovery.
  • pro The facility is well-kept and clean, providing a pleasant environment for residents.
  • pro The food service staff offer a wide range of delicious and healthy meal options that are appreciated by both residents and their families.
  • pro Family members feel welcomed and safe during visits, even amidst difficult circumstances, fostering a comforting atmosphere.
  • pro Residents have access to engaging activities that keep them involved and enriched while living at La Loma.
  • pro Overall satisfaction with the level of care provided leads families to express deep gratitude for the support their loved ones receive at La Loma.

Cons

  • pro The staff at La Loma Health and Rehabilitation Center showed a lack of interest in the patients, focusing only on minimal care rather than personalized attention.
  • pro It took an excessive amount of time for staff to respond to calls for assistance, indicating poor staffing levels and communication.
  • pro Patients experienced long delays in receiving necessary services, such as showers, leading to feelings of neglect.
  • pro There were concerns about communication regarding medications, with staff failing to inform patients about what they were being given.
  • pro The facility attempted to prolong patient stays unnecessarily, creating pressure for families to feel as though leaving would be against medical advice despite inadequate care.
  • pro Despite clean rooms, there were issues with cleanliness under the beds, suggesting a lack of thorough housekeeping practices.

Review

In the realm of healthcare, patient satisfaction can vary significantly, especially in rehabilitation centers. This is reflected in the contrasting experiences shared by family members of residents at La Loma Health and Rehabilitation Center. While some individuals express significant dissatisfaction with the quality of care and communication at the facility, others speak highly of their experiences and commend the staff for their dedication and professionalism.

One review highlights a frustrating experience where a family member struggled to reach their father via phone. Despite multiple attempts to contact the nurses' aid station, no one answered, prompting them to call another station. The reviewer, with a background in healthcare administration, expressed concern that either the staff was indifferent to the ringing phones or there simply weren’t enough personnel allocated to effectively manage patient care. This frustration underlines broader issues within healthcare facilities where management priorities may sometimes seem misaligned with patient-centered care.

On the other end of the spectrum, another reviewer praised La Loma as an outstanding facility after three weeks of rehabilitation following a serious injury. They commended the extraordinary level of care provided by professional staff that includes nurses, CNAs (Certified Nursing Assistants), therapists, and administrators who all contributed positively to their loved one's recovery journey. The review lauded not only individual interactions but also emphasized systematic support from various departments — food services delivering nutritious meals and social services providing clarity on processes — reaffirming that they felt well-informed throughout this challenging time.

Conversely, another perspective emerges from reviewers who criticize what they perceive as a lack of genuine interest from staff regarding personal patient needs. They describe instances where basic activities such as using the toilet became tedious due to long wait times for assistance. Furthermore, concerns were raised about inadequate hygiene practices; one resident reportedly received just one shower over three weeks. The underlying sentiment in this criticism relates to an overarching theme: when family members feel they are stepping in more than trained staff does for their loved one’s needs, it raises questions about whether the care provided meets acceptable standards.

Despite these negative reviews, others consistently find faultless elements in La Loma's environment and service provisions. Positive experiences include praises for cleanliness throughout housing units and grounds as well as friendly interactions with employees across various departments. One reviewer particularly noted how accommodating kitchen staff were during late-night visits when they provided delicious meals to family members present at difficult moments — showcasing compassion beyond standard operational procedures. Reviews emphasize that apart from competent medical care, having comfortable accommodations contributes significantly to overall experiences.

The emotional closing sentiments resonate strongly among visitors who have witnessed their loved ones transition through different stages within La Loma’s walls—whether facing health challenges or reaching end-of-life stages supported by attentive staff amid familial chaos. Many recount feelings of gratitude mixed with sorrow because they felt welcomed rather than isolated during trying times while navigating through processes sensitive circumstances demand.

Thus remains clear; while varying accounts underscore both success stories alongside troubling narratives at La Loma Health and Rehabilitation Center—showcasing its potential pitfalls juxtaposed against offerings made by caring professionals committed toward serving vulnerable populations—the ultimate takeaway presents itself as paramount: any healthcare facility must remain vigilant towards ensuring consistent quality service across all levels amidst relentless pursuit for improving lives it seeks to uplift.

Features

Housing

  • 43 resident community capacity 43 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (21 miles away) Phoenix Sky Harbor International (21 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Sun Health La Loma Care Center in Phoenix, AZ is a Continuing Care Retirement Community (CCRC) and Skilled Nursing Facility that offers a range of care services to meet the unique needs of its residents. This community provides a supportive and comfortable environment where seniors can enjoy their golden years.

Residents at Sun Health La Loma have access to an array of amenities to enhance their daily living experience. Each living space is fully furnished and comes equipped with cable or satellite TV, telephone services, and Wi-Fi/high-speed internet connectivity. The community also features a dining room where residents can enjoy delicious meals prepared by the staff, accommodating special dietary restrictions when necessary. Additionally, each resident has access to housekeeping services to ensure their living space remains clean and tidy.

The care services at Sun Health La Loma are designed to provide 24-hour supervision and assistance with activities of daily living. The dedicated staff is available to help with tasks such as bathing, dressing, and transfers. Residents also benefit from medication management by trained professionals, as well as coordination with healthcare providers for any specialized medical needs. A mental wellness program is in place to support residents' emotional well-being.

Transportation arrangements are made for medical needs and doctors' appointments, ensuring residents can easily access the healthcare they require. For recreational activities, there are scheduled daily activities for residents to participate in and engage with their peers. In addition, the community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

Sun Health La Loma Care Center offers seniors a comfortable place to call home while receiving the necessary care and support they need. With its comprehensive amenities and care services as well as its convenient location near essential facilities, this assisted living community prioritizes the overall well-being and happiness of its residents.

Nearby Places of Interest

Physicians

  • Clear Sky Dermatology (0.1 miles)
  • Sullivan Debra PA - Academic Urology & Urogynecology Arizona (0.1 miles)
  • Estrella Internal Medicine & Pediatrics PC (1.8 miles)
  • Beatrice Keller Clinic (1.8 miles)
  • Holland Jerry M MD (1.8 miles)
  • Family Health Clinic (56th Med. Grp.)(Luke AFB) (2.1 miles)
  • West Valley Vision Center (2.4 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Walgreens (1.4 miles)
  • Walmart Pharmacy (1.6 miles)
  • Walgreens (1.8 miles)
  • Luke Satellite Pharmacy (1.9 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (3.3 miles)

Places of Worship

  • Church At Litchfield Park (1 miles)
  • St Peter's Episcopal Church (1.6 miles)
  • Vineyard Christian Fellowship West Valley (4.3 miles)
  • The Rock Church (4.6 miles)

Parks

  • Aleppo Park (1.1 miles)
  • Turtle Park (1.6 miles)
  • Rio Paseo Park (2.7 miles)
  • Avondale Friendship Park (4.2 miles)
  • Goodyear Community Park (4.3 miles)
  • Wildflower Park North (4.9 miles)
  • Veramonte Park (6.1 miles)

Restaurants

  • Old Pueblo Cafe (1.2 miles)
  • Burger King (1.6 miles)
  • McDonald's (1.8 miles)
  • Clubhouse Grill (1.8 miles)
  • Lighthouse Sports Bar (2.6 miles)
  • McDonald's (3.2 miles)
  • Chipotle Mexican Grill (3.3 miles)

Cafes

  • Dutch Bros Coffee (1.7 miles)
  • Starbucks (1.8 miles)
  • Starbucks (3.4 miles)
  • Dutch Bros Coffee (4.3 miles)
  • Starbucks (4.4 miles)
  • Starbucks (5.7 miles)
  • Dutch Bros Coffee (6.1 miles)

Theaters

  • Estrella Falls 16 (3.2 miles)
  • AMC Westgate 20 (6.1 miles)

Hospitals

  • Western Regional Medical Center (3.9 miles)

Transportation

  • Phoenix Goodyear Airport (GYR) (5.6 miles)

Frequently Asked Questions

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