Sun Health La Loma Care Center in Phoenix, AZ
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14260 South Denny Boulevard, Phoenix, AZ 85340
For more information about senior living options: (844) 490-3973
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The facilities were clean and welcoming. The staff were pleasant and the therapists were encouraging. Kati, Jose, and David form an excellent physical therapy team. Mary G. and her Life Enrichment team go above and beyond to make residents feel special. The nursing staff are amazing and very attentive to patients' needs. La Loma is described as a five-star facility by families. The setting is nice and quiet on well-kept grounds.
The mom is not getting the care she deserves, with delays in catheter removal and medication. The facility ends care with only days' notice and allegedly doesn't care where the patient goes or if it's safe. They did not rehabilitate the patient; she sat in a chair or bed the entire time. The staff is described as unorganized and unresponsive, often spreading themselves too thin to help patients promptly. Patients are reportedly kept longer than necessary, seemingly to milk insurance. Meals are reported as cold, late, or tasteless, with some service described as unprofessional. Instances of racial prejudice and discriminatory behavior were reported. The management and overall organization were described as horrible and unprofessional. One reviewer would never recommend the place.La Loma Care Center in Phoenix is best suited for families seeking a rehab-forward environment where skilled therapy, hands-on nursing attention, and an active social calendar drive recovery. It works well for seniors who arrive after orthopedic surgery or serious injury and want to see measurable progress toward walking, self-care, and independence, aided by a robust therapy team and a welcoming, well-maintained setting. Those who prize frequent therapist contact, a proactive enrichment program, and a community atmosphere over ultra-low-key routines will find the strongest alignment here. This is not a facility that shies away from a busy day, and it shows in the energy of the staff and the variety of activities that keep residents engaged.
Those considering alternatives should be mindful of documented inconsistencies in daily operations that emerge in some reviews. Families who require unwavering, timely medication administration and near-immediate response to call bells may want to evaluate other options, as several accounts describe delays and gaps in nursing and aide coverage. If discharge planning, clear communication from physicians or nurses, and a consistently predictable environment are nonnegotiable, exploring facilities with a longer track record of seamless transitions and steadier administrative coordination could be prudent. Also, if concerns about meals and dining service quality are paramount, or if a culture of inclusivity and zero tolerance for mistreatment is essential, it's wise to shop around.
On the positive side, the care center earns consistently high marks for front-line warmth and competence. CNAs are repeatedly described as wonderful, with therapy teams that motivate progress and celebrate small wins. The life enrichment program, led by Mary G and her team, is a standout - activities range from garden lessons to fitness games and festive celebrations, all of which reinforce a sense of belonging and dignity for residents. Families repeatedly note that the facility is clean, organized, and aesthetically pleasing, with a genuine "all hands on deck" mentality among staff, which translates into a reassuring, family-friendly atmosphere during long rehab stays.
The strongest practical upside is the rehab trajectory. Several residents and family members attest to meaningful functional gains - someone leaving with a walker and independence after a hip fracture, another after a femur injury improving to a level where self-care becomes feasible. The combination of attentive nursing, solid therapy, and supportive food service creates an ecosystem where recovery often feels achievable rather than daunting. In many reviews, the center's willingness to provide discharge planning resources and facilitate post-acute services further lowers the barrier to a successful transition home, a crucial factor for families weighing the end goal of rehabilitation.
Yet the downsides cannot be ignored when advising families. A recurring theme is inconsistent responsiveness: call buttons, medications, and even basic communications sometimes seem delayed, leading to frustration during vulnerable recovery periods. Several experiences describe staff spread thin, with discharges that feel overly protracted or driven by administrative mechanics rather than resident needs. There are stark accounts of poor communication with families and, in one case, a troubling allegation of racism that bears serious consideration. Dietary experiences are mixed as well, with some residents praising meals and others recalling cold or unappealing offerings. These are meaningful caveats when precision, dignity, and comfort matter most.
Ultimately, how these elements balance will determine fit. For a family prioritizing aggressive rehab outcomes, tangible progress, and a hospitable, engaging environment, La Loma offers a compelling package and a credible path toward returning home with renewed function. The care team's dedication, the vibrant activity calendar, and the strong therapy core form a solid offset to occasional service gaps; nonetheless, families should verify current performance in medication administration, discharge reliability, and communication practices before committing. If those operational rhythms feel reliably dependable on a given day, La Loma stands out as a practical, seasoned choice for post-acute recovery with real heart.
43 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (21 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Sun Health La Loma Care Center in Phoenix, AZ is a Continuing Care Retirement Community (CCRC) and Skilled Nursing Facility that offers a range of care services to meet the unique needs of its residents. This community provides a supportive and comfortable environment where seniors can enjoy their golden years.
Residents at Sun Health La Loma have access to an array of amenities to enhance their daily living experience. Each living space is fully furnished and comes equipped with cable or satellite TV, telephone services, and Wi-Fi/high-speed internet connectivity. The community also features a dining room where residents can enjoy delicious meals prepared by the staff, accommodating special dietary restrictions when necessary. Additionally, each resident has access to housekeeping services to ensure their living space remains clean and tidy.
The care services at Sun Health La Loma are designed to provide 24-hour supervision and assistance with activities of daily living. The dedicated staff is available to help with tasks such as bathing, dressing, and transfers. Residents also benefit from medication management by trained professionals, as well as coordination with healthcare providers for any specialized medical needs. A mental wellness program is in place to support residents' emotional well-being.
Transportation arrangements are made for medical needs and doctors' appointments, ensuring residents can easily access the healthcare they require. For recreational activities, there are scheduled daily activities for residents to participate in and engage with their peers. In addition, the community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Sun Health La Loma Care Center offers seniors a comfortable place to call home while receiving the necessary care and support they need. With its comprehensive amenities and care services as well as its convenient location near essential facilities, this assisted living community prioritizes the overall well-being and happiness of its residents.
Sun Health La Loma Care Center is located at 14260 South Denny Boulevard, Phoenix, AZ 85340 in Maricopa County, Arizona
Sun Health La Loma Care Center on seniors.fyi includes 3 photos including images showing building, palm trees, architecture, interior, living room, fireplace, decor, artwork, and more.
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