Palm Valley Rehabilitation & Care Center in Kingman, AZ

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Palm Valley Rehabilitation & Care Center in Kingman, AZ

13575 West Mcdowell Road, Kingman, AZ 85338

For more information about senior living options: (844) 490-3973

4.1 from 100 reviews
5 stars
72
4 stars
4
3 stars
3
2 stars
6
1 stars
15

Assisted Living Skilled Nursing Facility

Overall Review of Palm Valley Rehabilitation & Care Center

Pros

  • pro The staff at Palm Valley Post Acute are incredibly caring and attentive, ensuring residents feel comfortable and safe.
  • pro Chad, a physical therapist, is encouraging, patient, and brings positive energy to every therapy session.
  • pro The therapy team is dedicated to helping patients reach their goals without pushing beyond their limits.
  • pro Kyle, the respiratory therapist, provides excellent service with professionalism and courtesy.
  • pro Under new management, Palm Valley is heading in the right direction with friendly, welcoming, and caring staff.
  • pro The facility is warm and welcoming, with staff who truly care about each resident.
  • pro The wound care nurses are great, and the physical therapy staff are patient and caring.
  • pro The nurses and therapists are top-notch, delivering excellent care and making residents feel at home.
  • pro Veronica, a nurse, is highly attentive and empathetic, providing outstanding care.
  • pro The care and rehabilitation team helps residents regain independence and mobility.
  • pro The therapy and nursing teams are knowledgeable, professional, and work well together.
  • pro Palm Valley Post Acute offers a clean, well-maintained environment and engaging activities for residents.
  • pro The overall experience is described as amazing, with many reviewers recommending the facility to their loved ones.
  • pro The staff are friendly, compassionate, and dedicated.

Cons

  • pro The facility smells terrible and is not recommended.
  • pro Care is described as horrible, with bed sores untreated and sheets/clothes not changed.
  • pro The place is infested with roaches.
  • pro They experienced dangerous safety issues, such as nonfunctional EKG equipment during chest pains.
  • pro The food is inedible, often cold, and not suitable for dietary needs.
  • pro Staff are frequently short-staffed, leading to long delays for care.
  • pro The head nurse is described as horrible and unprofessional toward patients.
  • pro Patients were neglected (not fed, medications mishandled, restroom assistance ignored).
  • pro The facility is viewed as rundown, dirty, and run poorly.
  • pro Reviewers warn to not send loved ones there, even calling it a "shitshow" of medical care.

Review

Palm Valley Rehabilitation & Care Center is best suited for families prioritizing aggressive post-acute rehabilitation with a strong emphasis on physical therapy, daily progress, and active discharge planning. The facility frequently earns praise for its therapy team, with therapists who push patients just enough to recover momentum and celebrate tangible gains. Families that want a facility where discharge goals are clearly mapped, and where therapists, nurses, and social services coordinate daily to move a patient toward independence, will find Palm Valley a compelling option. The environment often feels homey, with an atmosphere that many residents and families describe as welcoming, upbeat, and focused on getting people back on their feet.

Those considering alternatives should note that Palm Valley is not uniformly praised for basic daily care across all reviews. Several accounts describe serious concerns - ranging from cleanliness issues and odors to infrequent staff response and inconsistent meal service. A subset of reviewers allege medication errors, delayed assistance, and in some cases neglectful practices or unsafe conditions. For families seeking long-term custodial care, 24/7 medical reliability, or dementia-specific programming, these variability gaps suggest looking at other facilities with steadier staffing patterns and more consistent oversight. In short, those who need top-to-bottom reliability and pristine day-to-day operations may want to compare alternatives before committing.

The strongest upside - the therapy and clinical care - often offsets the notable but inconsistent drawbacks. Reviewers repeatedly highlight a capable, energetic therapy department that includes standout professionals like Chad, Brennan, and Kyle, whose skill and bedside manner help patients regain walking ability and confidence. In-house medical providers, seven-day-a-week access to physicians and specialists, and a robust wound-care program under new leadership have uplifted many residents' outcomes and families' peace of mind. Clean, well-maintained facilities and a warm, responsive staff culture contribute to a sense of progress that can outweigh episodic downsides when rehab is the primary objective.

To make a prudent choice, families should verify several practical details before selection. Prospective residents should request current staffing levels during peak hours, confirm the availability of respiratory therapy and wound care, and discuss how nutrition and meals are tailored to dietary restrictions. Ask to meet the therapy team and the discharge planner, and request recent patient progress reports to gauge consistency of daily therapy. It is also wise to tour at different times to observe how the building looks, smells, and how staff respond in real time - since several reviews point to cleanliness and odor as meaningful factors in the overall experience.

Red flags merit serious consideration. A number of reviews report persistent cleanliness problems, unsettled odors, and beds that aren't properly tended, which together can erode trust and safety, especially for post-op or high-medical-needs residents. There are also repeated, specific allegations of inadequate nursing responsiveness, miscommunication about medications, and, in some cases, troubling behavior by staff. While some families testify to dramatic improvements under new management, the breadth of negative anecdotes argues for rigorous, up-to-date due diligence - especially if the individual requires constant monitoring, high-nutrition needs, or infection control vigilance.

Overall, Palm Valley Post Acute offers a compelling package for rehab-focused families who can actively partner with the care team. When therapy is the priority, the combination of skilled clinicians, a proactive discharge mindset, and a clean, welcoming environment can deliver meaningful recovery. However, for residents needing unwavering medical oversight, consistent daily care, and pristine housekeeping without exception, exploring alternatives remains prudent. The facility's mixed track record means final judgment should hinge on current leadership stability, the specific care plan, and an on-site evaluation that confirms staffing, responsiveness, and daily operations meet the family's standards.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (20 miles away) Phoenix Sky Harbor International (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Palm Valley Rehabilitation & Care Center in Kingman, AZ is a skilled nursing facility that provides comprehensive care and support for seniors. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents.

With a beauty salon, residents can enjoy getting pampered and looking their best without having to leave the community. Cable or satellite TV is available in every room for entertainment purposes. Community-operated transportation ensures that residents have easy access to shopping centers, medical appointments, and other important destinations.

Our computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining where nutritious and delicious meals are served. Residents can also enjoy their meals in the outdoor space or kitchenette areas for a change of scenery.

To promote an active lifestyle, we offer a fitness room equipped with exercise equipment. The gaming room provides opportunities for socializing and friendly competition. A small library is available for book lovers, while the wellness center focuses on maintaining overall health and well-being.

At Palm Valley Rehabilitation & Care Center, our dedicated staff provides 24-hour supervision to ensure the safety and well-being of our residents. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. We also provide specialized care including diabetes diets and medication management.

Transportation arrangements are made for medical appointments or outings. Our concierge services assist residents in planning day trips and resident-run activities offer opportunities for social engagement within the community.

Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; our community ensures that all necessary resources are easily accessible for our residents.

At Palm Valley Rehabilitation & Care Center in Kingman, AZ, we pride ourselves on providing exceptional care combined with numerous amenities to create an enriching assisted living experience for our valued residents.

Nearby Places of Interest

Physicians

  • Podiatric Medicine: Dr Cohn and Dr Neerings (0.2 miles)
  • Biltmore ENT - Dr Taffet (0.2 miles)
  • Abrazo Medical Group (0.2 miles)
  • Valley Radiologists (0.2 miles)
  • Arizona Cardiology Group (0.2 miles)
  • Southwest Valley Surgeons (0.2 miles)
  • Goodyear Eye Specialist (0.2 miles)

Restaurants

  • Bootys Wings Burgers (0.3 miles)
  • Raul & Theresa's (0.4 miles)
  • Freddy's Frozen Custard & Steakburgers (0.4 miles)
  • Wendy's (0.5 miles)
  • McDonald's (0.5 miles)
  • Chipotle Mexican Grill (0.5 miles)
  • Wildflower (0.5 miles)

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.8 miles)
  • Walmart Pharmacy (1.9 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.5 miles)

Places of Worship

  • Vineyard Christian Fellowship West Valley (0.9 miles)
  • St Peter's Episcopal Church (1.9 miles)
  • Church At Litchfield Park (2.5 miles)
  • The Rock Church (3.3 miles)

Hospitals

  • Western Regional Medical Center (0.9 miles)

Parks

  • Goodyear Community Park (1 miles)
  • Avondale Friendship Park (1.7 miles)
  • Turtle Park (2.2 miles)
  • Rio Paseo Park (2.3 miles)
  • Aleppo Park (2.8 miles)
  • Wildflower Park North (3.3 miles)
  • Goodyear Dog Park (4.9 miles)

Cafes

  • Starbucks (1.8 miles)
  • Dutch Bros Coffee (1.9 miles)
  • Starbucks (2.5 miles)
  • Dutch Bros Coffee (2.5 miles)
  • Starbucks (2.6 miles)
  • Starbucks (3.8 miles)
  • Starbucks (5.7 miles)

Theaters

  • Estrella Falls 16 (1.8 miles)

Transportation

  • Phoenix Goodyear Airport (GYR) (2.3 miles)

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