Palm Valley Rehabilitation & Care Center
Save13575 West Mcdowell Road, Kingman, AZ 85338
For more information about senior living options: (844) 490-3973
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The Palm Valley Post Acute staff are incredibly caring and attentive. The physical therapy team is amazing, with Chad standing out for his encouragement and care. Morgan the nurse truly cares for her patients. Palm Valley therapy is described as the best team - patient, cheerful, helpful, and never pushing beyond limits. The facility is clean, well-maintained, and feels like home. The wound care nurses are great and the overall care is top-notch. Kyle the Respiratory Therapist provides excellent service and is a credit to his profession. Leadership and staff are responsive and genuinely care about patients. The facility is top notch with modern equipment and comprehensive care. Families report compassionate, coordinated care from administration to therapy to case management. Palm Valley Post Acute is highly recommended by reviewers; families would bring their loved ones there. The therapy team helps patients regain strength with supportive, individualized pacing.
The facility smelled bad and was not recommended. There were instances of incorrect antibiotic dosing that resulted in emergency surgery. Several reviewers warned against sending loved ones there due to poor care, including bed sores and neglect. The building was reportedly infested with roaches. The staff were accused of not changing bed sheets or clothes and failing to feed patients properly.Palm Valley Post Acute, located in Arcadia, presents itself in the lived experiences of patients and families as a facility with powerful positives and, in a few troubling cases, serious shortcomings. Across the board, many reviewers speak of a caring, capable team that works hard to help patients regain function and find comfort during recovery. The facility is described as clean, well-maintained, and equipped with modern therapy tools, and several families recount feeling that their loved ones were treated with respect, compassion, and genuine concern.
A large portion of the praise centers on the physical therapy and rehabilitation teams. Reviewers repeatedly emphasize that the therapists are committed, encouraging, and focused on meaningful progress. One account highlights a therapy team that "already were your at win you walk in the Door," naming specific staff like Dale, Shahid, and Rey who helped set concrete goals and push toward those goals with steady support. Another reviewer singles out Chad as "nothing short of incredible" for his ability to make therapy feel less intimidating, his patience, and his professional knowledge. The sentiment is echoed by others who call the Palm Valley therapy team "the best," noting their cheerful, patient, and non-pushy approach that still drives results. The overall message is that the therapy program, when matched with engaged and skilled therapists, can lead to real, tangible improvements in strength and walking ability.
Nursing and related support staff are frequently highlighted for their kindness and attentiveness. Several reviewers praise nurses, CNAs, and social services teams for their part in fostering a warm, supportive environment. One patient credits the entire team - administration and Arcadia staff alike - for creating a caring atmosphere that helped them weather a difficult journey, while others particularly commend nurses and case management for being true patient advocates who go above and beyond. A reviewer even calls out a specific nurse by name for their care and compassion, underscoring the sense that many patients experience genuine human connection during their recovery.
The facility's atmosphere and environment are also mentioned in positive terms. Reviewers describe Palm Valley as clean and well-kept, with a fresh, pleasant smell noted by at least one visitor as something that stood out in a positive way. Praises regarding meals and post-surgical care are paired with remarks about the overall hospital-to-nursing-home feel - one reviewer says the setting feels "more like home than a nursing home." There is appreciation for a calming, organized atmosphere where residents participate in activities, and where physical therapy and wound/respiratory care are provided with competence and care. A mention of a supportive leadership presence - such as the facility manager Taylor who greeted the family and offered his contact number - adds to the sense that the facility is organized, responsive, and patient-centered.
Specific staff members and specialties receive pointed kudos. Kyle, a respiratory therapist, is described as having saved a life and delivering consistently excellent service, with a sense of professional courtesy that inspires confidence. The sentiment is that skilled specialists like Kyle, along with strong nursing and therapy teams, contribute to outcomes that patients and families value highly. Another reviewer notes the wound care nurses as being particularly capable, and multiple voices commend the therapy staff for their patient-centered approach and high level of care.
However, the experiences are not uniformly positive. A portion of reviews contains strong warnings and negative observations that cannot be ignored. One reviewer voices a stark warning to not send loved ones there, describing situations where bed sores were allegedly neglected, sheets and clothes were not changed, odors and hygiene concerns persisted, and meals were not appropriate for the patient's needs. Another post asserts a problem with a bad smell and questions the overall quality of care, highlighting a risk that some families feel is significant enough to prompt caution. A particularly alarming line notes, "This place stay with Roaches," illustrating fears about pest control and overall facility hygiene. There are also accounts that recount severe incidents, including claims of antibiotic errors that led to emergency surgery, suggesting dangerous lapses in medical oversight in at least one case.
Taken together, these reviews present Palm Valley Post Acute as a facility that can deliver outstanding rehab outcomes, compassionate nursing, and a strong therapy-forward culture - especially when the patient's care team is cohesive, proactive, and communicative. Yet they also reveal that real concerns exist around infection control, daily hygiene, dietary accuracy, and safety in some visits. The clearly mixed narratives underscore the importance for families to gather firsthand impressions, ask pointed questions about a specific unit or shift, and observe the environment personally when evaluating care options.
In sum, Palm Valley Post Acute in Arcadia appears to be a place of meaningful healing and dedicated professionals for many residents, with therapy and nursing praised as major strengths. The most troubling notes come from a minority of experiences where basic hygiene, pest control, and some safety-related aspects of care were perceived as deficient. For families considering this facility, the voices suggest a need for careful due diligence: ask about infection control practices, ensure clear communication with the therapy and nursing teams, and seek out specific staff recommendations that align with the patient's needs. The stories collectively paint a portrait of a facility capable of excellent rehab outcomes and heartfelt care, tempered by concerns that should be investigated on a case-by-case basis.
180 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Palm Valley Rehabilitation & Care Center in Kingman, AZ is a skilled nursing facility that provides comprehensive care and support for seniors. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents.
With a beauty salon, residents can enjoy getting pampered and looking their best without having to leave the community. Cable or satellite TV is available in every room for entertainment purposes. Community-operated transportation ensures that residents have easy access to shopping centers, medical appointments, and other important destinations.
Our computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining where nutritious and delicious meals are served. Residents can also enjoy their meals in the outdoor space or kitchenette areas for a change of scenery.
To promote an active lifestyle, we offer a fitness room equipped with exercise equipment. The gaming room provides opportunities for socializing and friendly competition. A small library is available for book lovers, while the wellness center focuses on maintaining overall health and well-being.
At Palm Valley Rehabilitation & Care Center, our dedicated staff provides 24-hour supervision to ensure the safety and well-being of our residents. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. We also provide specialized care including diabetes diets and medication management.
Transportation arrangements are made for medical appointments or outings. Our concierge services assist residents in planning day trips and resident-run activities offer opportunities for social engagement within the community.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; our community ensures that all necessary resources are easily accessible for our residents.
At Palm Valley Rehabilitation & Care Center in Kingman, AZ, we pride ourselves on providing exceptional care combined with numerous amenities to create an enriching assisted living experience for our valued residents.
Palm Valley Rehabilitation & Care Center is located at 13575 West Mcdowell Road, Kingman, AZ 85338 in Maricopa County, Arizona
Palm Valley Rehabilitation & Care Center on seniors.fyi includes 5 photos including images showing interior, artwork, building, landscaping, entrance, plant, lighting, living room, and more.
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