302 St. Cloud Street, Rapid City, SD 57701
For more information about senior living options: (844) 490-3973
Golden LivingCenter - Bella Vista offers studio accommodations at a monthly cost of $3,695, which is notably higher than the average rates in Pennington County ($2,925) and South Dakota as a whole ($3,381). This pricing reflects the center's commitment to providing quality care and a supportive environment for its residents. While it does exceed local and state averages, it may include additional amenities or services that justify the difference. Potential residents and their families should consider these factors when evaluating options for senior living in the area.
| Floor plans | Golden LivingCenter - Bella Vista | Pennington County | South Dakota |
|---|---|---|---|
| Studio | $3,695 | $2,925 | $3,381 |
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The CNAs are great; they do their job well.
They claim management could use more training. They describe the facility as an absolute disaster and say they would not recommend it to anyone. They report equipment problems, such as a lift with sling buckles missing. They say staff shrug off issues or promise to fix them but never follow through. They note nurses with bad attitudes who roll their eyes and ignore call lights. They recount a resident who fell and a nurse who said she would be fine, leading to a hip injury. They claim management devalues family emergencies and minimizes personal time off. They point out visible hickies on staff, which they say reflects poorly on the company. They state there were multiple residents with scabies who were not treated, and misdiagnoses occurred.The overall impression is a mixed bag with a glaring emphasis on systemic problems that undermine care, even though the CNAs themselves are consistently praised for doing their jobs well. In this narrative, the care aides are highlighted as the dependable backbone: they seem to work hard, follow what they're supposed to do, and keep residents as comfortable as possible within the constraints of a fractured system. Yet outside of that frontline effort, management and the broader operation appear to be struggling, leaving patients and their families with serious concerns about safety, accountability, and proper oversight.
One of the most persistent complaints centers on equipment and maintenance. The facility is described as a disaster largely because basic tools and devices don't function reliably. A specific example stands out: a lift sling with missing buckles. When this was brought to a staff member's attention, the response ranged from indifference to a promise to address the issue that never materialized. This kind of experience - reporting a safety hazard and being met with apathy or inaction - feeds a broader fear among staff and families that equipment safety is not being prioritized, and that when problems are raised, they do not get resolved in a timely or satisfactory manner.
Nursing staff attitudes are another major strand of the critique. The review paints a picture of certain nurses who display negative attitudes toward residents and coworkers. Call lights are described as going unanswered even when nurses are within earshot, and requests for help are met with eye-rolling or avoidance rather than prompt, supportive care. In one stark incident, a resident fell, and a nurse remained seated, stating that the resident would be fine and telling the CNAs to get the resident up and back to bed. The next day, the same resident reportedly suffered a hip fracture. Such anecdotes fuel a belief that there is a dangerous complacency or callousness among some staff, directly impacting patient safety and the quality of care that CNAs are trying to provide in the day-to-day hustle.
The review also touches on the emotional and logistical toll of personal circumstances. There is a sense of frustration that when a CNAs' family member is sick or in the hospital, management's stance can feel unsympathetic or unsupportive. Phrases suggesting that family obligations are considered less important than work duties appear to have been expressed, which would understandably erode morale and loyalty. In a care setting, where staff burnout is already a concern, such attitudes can exacerbate turnover and reduce the consistency residents need.
Professionalism and image are not spared from critique either. The presence of hickies on the necks of several younger female staff members is described as unprofessional and embarrassing for visitors and families. While it's unclear how widespread this issue is beyond a few individuals, the reviewer emphasizes that this appearance does not reflect well on the facility and detracts from the professional environment that residents and their families expect from a caregiving institution.
Infection control issues are another severe reservation raised. The report notes a clear outbreak of scabies affecting multiple residents across one hall, with residents left to endure pain and itching because they were not treated promptly. In another part of the facility, a resident appeared to have scabies, but a nurse attributed it to something else, a misdiagnosis later contradicted by a dermatologist's assessment. This combination of delayed treatment and misdiagnosis points to gaps in infection control, diagnosis, and responsive care - gaps that can have serious consequences for vulnerable residents.
Taken together, the narrative presents a facility where frontline care - led by diligent CNAs - stands in stark contrast to management, supervision, and systemic practices. The reviewers' tone makes it clear that while the care staff are doing the best they can under difficult conditions, the broader environment is hampered by safety concerns, unaddressed maintenance issues, staff attitude problems, a lack of empathy for personal emergencies, questionable professional conduct, and troubling infection control lapses. The resulting impression is of a place that is not reliably safe or well-managed, despite the evident hard work and dedication of the CNAs who keep residents as cared-for as possible within a strained system.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Rapid City Regional (8 miles away)
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.Golden LivingCenter - Bella Vista in Rapid City, SD is a skilled nursing facility that provides top-quality care and support for seniors in need of assistance. Our dedicated team of healthcare professionals is committed to creating a warm and inviting atmosphere where residents can thrive and receive the personalized care they deserve.
Located in the beautiful city of Rapid City, SD, our community boasts a convenient location with numerous amenities nearby to cater to all aspects of our residents' lives. With six cafes nearby, our residents have plenty of options to enjoy delicious meals or meet up with friends for a cup of coffee.
For those who love the outdoors, we are lucky to be surrounded by six parks that offer opportunities for leisurely strolls, picnics, or simply enjoying the beauty of nature. These parks provide serene environments for our residents to relax and unwind while staying physically active.
We understand the importance of easy access to medical services, which is why we are proud to be situated near 11 pharmacies and 41 physicians. Whether it's filling prescriptions or seeking medical advice or treatment, our residents have an array of options within close proximity.
Additionally, our community is surrounded by 30 restaurants offering diverse cuisines and dining experiences. Residents can enjoy exploring different culinary delights without having to travel far from home.
For those seeking spiritual fulfillment, there are two places of worship conveniently located nearby where individuals can attend religious services or find solace and support in their faith.
Lastly, the peace of mind that comes with having access to four hospitals nearby cannot be understated. In case of emergencies or specialized medical needs, our residents can rest assured knowing that help is only a short distance away.
At Golden LivingCenter - Bella Vista in Rapid City, SD, we prioritize providing exceptional care in a comfortable setting while also ensuring that our residents can easily access essential amenities and services within their community.
Golden LivingCenter - Bella Vista offers studio accommodations at a monthly cost of $3,695, which is notably higher than the average rates in Pennington County ($2,925) and South Dakota as a whole ($3,381). This pricing reflects the center's commitment to providing quality care and a supportive environment for its residents. While it does exceed local and state averages, it may include additional amenities or services that justify the difference. Potential residents and their families should consider these factors when evaluating options for senior living in the area.
Golden LivingCenter - Bella Vista is located at 302 St. Cloud Street, Rapid City, SD 57701 in Pennington County, South Dakota
Yes, Golden LivingCenter - Bella Vista provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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