Avantara Saint Cloud in Rapid City, SD
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302 Street Cloud Street, Rapid City, SD 57701
For more information about senior living options: (844) 490-3973
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The facility has the best staff who look out for residents and care deeply about their comfort and care. The staff are caring and treat residents with respect, offering skilled therapy to help maintain or regain strength and balance for safe daily routines. The facility is wonderful for Alzheimer's and Dementia care, with support groups, hands-on education for families, and rehabilitation services to prevent further decline. It is a very caring and loving place. The administrator is caring and helpful, and the staff are friendly and gentle with residents. The physical therapy department in the building is amazing, and they work with families to support resident care. The staff are excellent, knowledgeable, and exceptionally friendly.
The reviewer found end-of-life care and patient well-being to be severely lacking, describing the experience as a nightmare and traumatic. The reviewer stated that the facility killed their mother and advised others not to send a loved one there. The facility was described as old and run down. The facility appeared to be consistently short-staffed, with nurses arguing about duties and discussing resident information in front of visitors. Some staff were observed taking shortcuts in resident care. The head nutrition staff member was heard cussing and telling inappropriate stories in front of others. Management was described as lacking and quick to blame nurses instead of taking control. The reviewer would rather care for their family member at home or hire a private nurse.Avantara Saint Cloud is best suited for families that prioritize a warm, resident-centered environment where staff genuinely seem to care about daily comfort, and where memory-care expertise and rehabilitation services are core offerings. The community earns praise for attentive, friendly staff and a culture that appears to focus on respect and gentle handling of residents. It also stands out for its dementia-focused programs, with hands-on education and support groups that can help families navigate care dynamics. For families seeking a facility where competent therapy - physical, occupational, and speech - can support function and safety is a daily expectation, Avantara Saint Cloud presents a compelling fit.
Those weighing options should explicitly consider if end-of-life care is the primary concern. Several reviews highlight severe, distressing experiences around end-of-life and ongoing well-being, with accounts of trauma and felt inadequacy when vigilance slackened. In short, a portion of the feedback paints a picture of care that can unravel without constant family oversight and proactive advocacy. Families who cannot or will not maintain regular oversight, ask persistent questions, and push for transparent, timely care updates may want to explore alternatives with stronger documented processes for comfort, symptom management, and dignity at the end of life.
On the positive side, the facility's strongest assets are tangible: a cadre of dedicated staff who are described as caring and respectful, and a robust therapy program designed to preserve or improve strength and balance. The memory-care specialization is repeatedly cited as a strength, with programming and family-oriented support that can ease transitions for loved ones facing Alzheimer's or other forms of dementia. The rehabilitation suite - backed by therapy professionals - supports daily safety and can meaningfully slow functional decline for residents who need ongoing recovery or maintenance. A responsive administrator and a generally welcoming atmosphere further reinforce the sense that residents are valued.
Yet the same reviews that praise staff warmth also expose systemic gaps that cannot be ignored. Long-standing concerns about staffing levels, communication, and consistency across shifts emerge repeatedly. Some family members report that when oversight lags, care gaps occur, and even routine tasks may be missed. There are explicit notes about privacy and professionalism lapses in staff interactions, which undermine trust for families seeking a high level of reassurance. While the physical therapy department in the building's ecosystem is lauded, the overall care operations appear vulnerable to staffing ebbs and flows, making daily reliability a nontrivial question.
Given this mix, the decisive approach is practical and deliberate. Prospective residents should plan a thorough, multi-visit assessment that probes not just the amenities but the real-time cadence of care: ask to observe morning routines, meal times, and therapy sessions; request a meeting with the administrator to discuss staffing patterns, nurse availability on nights and weekends, and how care plans are communicated to families. Demand to see the dementia program structure in action, review the latest care plans for a current resident, and verify how end-of-life preferences are documented and respected. Ensure there is a clear, written escalation path for concerns and a transparent complaints process.
In the end, Avantara Saint Cloud deserves serious consideration for families prioritizing compassionate staff, dementia-focused programming, and access to rehab services, provided there is commitment to active oversight. It sits at a crossroads where strong human connection and rehabilitative potential meet the risk of inconsistent operations in less-than-perfect staffing conditions. For families that can carve out time for ongoing advocacy, the positives may well outweigh the negatives - especially for residents who will benefit from specialized memory care and steady therapeutic support. For those seeking a benchmark of flawless daily operations and end-of-life processes with minimal family intervention, exploring alternatives may be the safer course. The facility's 4.1 rating, drawn from a wide split of experiences, signals real value with meaningful caveats to weigh in the decision.
78 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Rapid City Regional (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avantara Saint Cloud in Rapid City, SD is a premier assisted living community that offers a wide range of amenities and care services to ensure residents' comfort and well-being. Our community features a beauty salon, cable or satellite TV, and a computer center for residents to stay connected. We provide community-operated transportation for outings and appointments, as well as move-in coordination to make the transition as smooth as possible.
Residents can enjoy our fully furnished accommodations with private bathrooms and kitchenettes. Our restaurant-style dining offers delicious meals prepared by our staff, with special dietary restrictions catered to. The dining experience promotes social interaction among residents.
We prioritize the health and fitness of our residents with a fitness room, wellness center, and outdoor space for recreational activities. Our mental wellness program focuses on promoting cognitive health and emotional well-being.
At Avantara Saint Cloud, we offer 24-hour call system and supervision to ensure the safety of our residents. Our highly trained staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also provide diabetes diets and specialized meal preparation.
Residents can enjoy a variety of activities and programs such as concierge services, fitness programs, planned day trips, and resident-run activities. Scheduled daily activities keep residents engaged and entertained.
Our convenient location provides easy access to various amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
Overall, Avantara Saint Cloud is committed to providing exceptional care in an inviting environment that promotes independence, socialization, and overall well-being for our residents.
Avantara Saint Cloud is located at 302 Street Cloud Street, Rapid City, SD 57701 in Pennington County, South Dakota
Avantara Saint Cloud on seniors.fyi includes 7 photos including images showing interior, windows, building, exercise equipment, decor, daylight, brick exterior, entrance, and more.
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Interior
Outdoors
Decor
Living Room
Building
Bedroom
Exercise Equipment
