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Northlake House in Charlotte, NC

Northlake House is a memory care community in Charlotte, NC.

Information last verified: June 9, 2026

9108 Reames Road, Charlotte, NC 28216

For more information about senior living options: (866) 208-4318

4.4 from 69 reviews

5 stars

56

4 stars

4

3 stars

0

2 stars

1

1 stars

8

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Northlake House Costs & Pricing

Northlake House presents a competitive pricing structure for its accommodations, catering to various needs within the senior living market. For a semi-private room, residents can expect to pay $4,750 per month, which is notably higher than the average rate in Mecklenburg County at $4,191 and significantly above the state average of $3,584. Similarly, the cost for a studio apartment at Northlake House is set at $5,500, surpassing both local and state averages; Mecklenburg County's typical studio rate is $3,941 while North Carolina's average stands at $4,020. These figures reflect Northlake House's commitment to providing premium services and amenities that may justify the higher costs compared to its counterparts in the county and state.

Floor plans	Northlake House	Mecklenburg County	North Carolina
Semi-Private	$4,750	$4,191	$3,584
Studio	$5,500	$3,941	$4,020

Overall Review of Northlake House

common 41 reviews mention this

Staff compassion is a common theme

Residents and families consistently describe caring, patient staff who stay responsive to day-to-day needs.

Across the reviews, families repeatedly highlight staff who treat residents with kindness, patience, and respect. Several comment on staff being helpful with transitions and communication, while others mention caregivers staying engaged and attentive. Even in critical reviews, the topic of staffing attention and follow-through comes up as a core reason for satisfaction or dissatisfaction. The overall takeaway is that how families feel about the facility frequently tracks back to how supported they feel by the team.

differentiator 26 reviews mention this

Activities keep residents engaged

The activities program stands out for variety and frequent efforts to keep residents involved.

Many reviews praise the activity calendar, describing daily engagement, an active activity director, and outings beyond the building. Some residents are described as happier and more engaged after moving in, with activities also referenced as helping structure the day. One reviewer notes the activities experience declined over time and that engagement felt limited, with residents spending long stretches isolated. Overall, the reviews point to meaningful activity efforts, with occasional concerns about consistent matching and follow-through for individual preferences.

common 29 reviews mention this

Cleanliness and upkeep are repeatedly praised

Residents and visitors frequently call out a clean, well-kept building and rooms.

A large share of reviews emphasize that the facility is clean, maintained, and welcoming, with residents described as well cared for and rooms kept in good condition. Cleanliness is also paired with positive impressions of how the building feels day-to-day. At the same time, a few critical reviews describe strong odors and unkempt conditions during their visits or during the time their family member lived there. Together, the feedback shows cleanliness is usually a strength, but it is not universally experienced the same way.

common 11 reviews mention this

Dining and the chef earn mentions

Residents and families often mention satisfying meals and a chef who takes pride in dining.

Several reviews specifically reference the food quality, enjoyable meals, and a chef who interacts with residents and families around menu and dining. Dining is also described as supporting appetite and comfort for people living with dementia. One critical review raises concerns about meals and care routines, including situations where a resident was not brought food unless requested. The combined feedback suggests dining is generally viewed positively, with some families reporting problems when support around meals did not meet their expectations.

caveat 8 reviews mention this

Memory care support is a mixed fit

Some families say the memory care experience could better meet specialized needs and oversight expectations.

A number of reviews describe dementia care that families felt was appropriate and structured, including caregivers managing medications and providing ongoing supervision. However, other reviews raise concerns about specialized medical needs not being addressed, medication management issues, and insufficient safety measures after falls. A few critical accounts also describe administrative problems around insurance, paperwork, and charges, which adds to dissatisfaction beyond day-to-day care. Overall, the memory care experience appears to depend heavily on how closely the facility can follow through with individual safety and medical details.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

48 resident community capacity

Types of Care

Memory Care

Amenities

Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Devotional services off-site
Dining room
Financial aid
Financing advice
Fully furnished
Garden
Ground floor units
Guasts at mealtime
Handicap accessible
Home sale assistance
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Respite or short term stays offered
Restaurant-style dining
Small library
Spa
Telephone
VA Benefits Consultation
Wheelchair accessible showers
Wi-Fi/high-speed internet available

Transportation

Charlotte Douglas International (10 miles away)
Transportation & parking

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming

Dining

Diabetes diet
Guest meals
Low / no sodium
Meals provided
No Sugar
Professional chef
Restaurant style dining
Special dietary restrictions

Activities

Activities off-site
Activities on-site
Art classes
Arts and crafts
Birthday parties
Community-sponsored activities
Cooking classes
Devotional activities offsite
Fitness programs
Games
Gardening club
Light therapy programs
Live dance or theater performances
Live musical performances
Religious services
Resident-run activities
Scheduled daily activities
Stretching classes
Trivia games

Languages Spoken

English

Nearby Places of Interest

This part of Charlotte, North Carolina offers a variety of amenities and services that may appeal to seniors looking for a convenient and comfortable living environment. With several restaurants, cafes, pharmacies, and healthcare facilities in close proximity, residents have easy access to dining options, medical care, and essential services. The area also features a range of recreational opportunities, including parks and theaters for entertainment and relaxation. Additionally, transportation options such as the LYNX stations provide easy access to other parts of the city. Places of worship are also nearby for those seeking spiritual guidance and community engagement. Overall, this neighborhood provides a well-rounded living experience with a good mix of conveniences for seniors looking to settle down in Charlotte.

Restaurants

Chick-Fil-A (0.7 miles)
Hickory Tavern (0.9 miles)
McDonald's (2.6 miles)
South 21 Family Restaurant (4.6 miles)
Chick-Fil-A (4.7 miles)
McDonald's (4.7 miles)
Cook Out (5.1 miles)

Cafes

Panera Bread (0.7 miles)
Starbucks (2.4 miles)
Hex Coffee (6.5 miles)
Starbucks (6.6 miles)
Smelly Cat Cof (7 miles)
Villanis Bakery (8.8 miles)
Jeni's Splendid Ice Creams (8.9 miles)

Theaters

AMC Northlake 14 (1 miles)
AMC Concord Mills 24 (7.6 miles)

Physicians

Charlotte Sports Medicine Institute PA (1.3 miles)
Mecklenburg County Health Department (4.5 miles)
University Eye Associates (4.8 miles)
Novant Health Lakeside Family (5 miles)
University Family Physicians (5.3 miles)
Carolina Asthma & Allergy (6.3 miles)
Justin Brown, MD - Charlotte Eye Ear Nose & Throat Associates, P.A. (6.3 miles)

Pharmacies

CVS Pharmacy (1.7 miles)
Walgreens (4.7 miles)
CVS Pharmacy (4.7 miles)
CVS Pharmacy (5 miles)
Walgreens (5 miles)
Walgreens (5.1 miles)
Walgreens (6.5 miles)

Parks

Richard Barry Park (3.7 miles)
Overlook Neighborhood (5.2 miles)
Blythe Landing Park (7.1 miles)
Fourth Ward Park (7.6 miles)
Romare Bearden Park (7.8 miles)
First Ward Park (7.8 miles)
Little Sugar Creek Greenway (8.5 miles)

Hospitals

Novant Health Huntersville Medical Center (4.6 miles)

Transportation

LYNX University City Boulevard Station (6.4 miles)
Sugar Creek Station (7 miles)
LYNX UNC Charlotte - Main Station (7.1 miles)
Concord Regional Airport (JQF) (USA) (8.8 miles)
Concourse E (9.3 miles)
Concourse D (9.5 miles)
American Express Centurion Lounge (9.5 miles)

Places of Worship

First Baptist Of Charlotte: Family Life Center (8.3 miles)
Covenant Presbyterian Church (8.7 miles)
St John's Baptist Church (8.8 miles)

Frequently Asked Questions

How much does it cost to live at Northlake House in Charlotte, NC?

Where is Northlake House?

Does Northlake House provide care for residents with dementia or Alzheimer's disease?

What photos are available for Northlake House in Charlotte, North Carolina?

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Memory care in Nearby Cities

Related Resources

Understanding the Distinctions: Assisted Living and Memory Care Explained

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