Cold Spring Hills

Pros

• One reviewer mentioned that their mother received excellent service and that the staff looked out for her during her one-week stay.
• Another individual expressed gratitude for the care provided to their loved one, noting that they were pleased with the overall experience at the facility.

Cons

• The nurse exhibited abusive behavior towards a patient in pain, worsening her condition instead of providing help.
• There was a shocking lack of communication regarding the patient's blood work and antibiotics, leading to inadequate care.
• Nursing staff displayed unprofessional attitudes and were often unresponsive to patient needs.
• The facility's cleanliness and maintenance were severely lacking, with reports of dilapidated conditions.
• Staff appeared untrained in administering medication properly, resulting in harmful consequences for patients.
• Family members experienced difficulty obtaining crucial medical information after discharge, highlighting systemic negligence.
• Patients faced emotional distress due to disrespectful comments from CNAs, showing a lack of compassion in patient care.
• Personal belongings were reported stolen from patient rooms, adding to the overall negative experience at the facility.

Review

Cold Spring Hills Center for Nursing and Rehabilitation has come under scrutiny through multiple reviews that paint a grim picture of patient care and overall facility management. The experiences shared by family members reveal alarming levels of neglect, unprofessionalism, and distressing incidents within the nursing home environment. One particularly harrowing account describes a nurse's abusive behavior towards a patient in pain; rather than providing assistance, the staff member reportedly wrapped the patient's arm so tightly that it caused further agony. This disheartening example raises concerns about what occurs when visitors are not present to advocate for loved ones, suggesting a deeply troubling culture of indifference among some staff.

Families recount their loved ones receiving care that can only be characterized as disgraceful during their rehabilitation stays. Complaints include inadequate communication regarding vital health information such as blood work updates and adverse reactions to medications. Patients experienced delayed or nonexistent medical attention even when urgent circumstances arose—such as one individual enduring significant distress without timely nursing intervention. The lack of access to physicians during critical times was also noted, with patients only being examined upon admission and release despite families requesting extra doctor visits. The reviews indicate a shocking failure in accountability from the administration level down to direct care staff.

Particularly alarming is the report that staff members appeared poorly trained in administering medication via IV pumps, which resulted in frustrated interactions between patients and nurses. In one instance, when a patient sought advice from their physician during their stay, they were met with hostility from the nursing staff who suggested sending them back to the hospital if they were unhappy with the care provided. Such dismissive attitudes undermine any semblance of compassionate healthcare delivery and leave families feeling helpless as they watch loved ones suffer.

The facility itself has drawn criticism not only for its subpar care but also for unsanitary conditions. Multiple reviewers describe dirty environments plagued by neglected maintenance issues like peeling walls and stained carpets—raising serious questions about how such places meet health department standards. This neglect significantly impacts both the emotional wellbeing of residents who already face numerous health challenges and fosters an atmosphere where quality healthcare seems an afterthought.

For those whose relatives have experienced care at Cold Spring Hills Center, there are conflicting narratives surrounding satisfaction levels among staff interactions—with some positive remarks hidden amid overwhelmingly negative sentiments. However, these isolated instances do little to counterbalance accusations regarding disrespectful treatment by certain Certified Nursing Assistants (CNAs) toward patients needing compassion amidst vulnerability. For example, reports surfaced detailing CNAs insulting anxious elderly patients instead of providing support.

Lastly, concerning issues arise about misplaced personal property—items reportedly stolen from patients’ rooms—and subsequent inadequate resolution efforts by management following resident complaints. These injustices compound feelings of despair among families already grappling with difficult medical situations involving their relatives' needs for recovery or long-term care solutions.

In summary, there is a pressing need for thorough investigation into practices at Cold Spring Hills Center for Nursing & Rehab due to consistent patterns of negligence reflected in firsthand accounts from caregivers struggling against systemic inadequacies affecting their loved ones’ treatment outcomes while residing there—all combined suggest an organization potentially operating well beneath acceptable standards expected within rehabilitative healthcare settings meant to provide dignity and respect alongside appropriate clinical intervention.

This part of Woodbury, New York, offers a convenient location with easy access to various amenities and services that may be important for those considering senior living. With multiple medical facilities nearby, including physicians' offices and pharmacies, residents can easily access healthcare services. Additionally, transportation options such as the LIRR stations provide convenience for those looking to travel within the area or beyond. There are also a variety of cafes and restaurants for dining options, as well as parks for outdoor recreation and relaxation. The presence of hospitals and urgent care centers ensures that medical assistance is readily available in case of emergencies. Overall, this neighborhood provides a range of resources to support a comfortable and convenient lifestyle for seniors.

Physicians

• Plainview Medical Group PC (1.6 miles)
• ENT and Allergy Associates -Melville (3.8 miles)
• Central Nassau Guidance (5 miles)
• Caring Pediatric Associates (6.8 miles)
• Di Giovanna Family Care Center (8 miles)
• Northwell Health Physician Partners Obstetrics and Gynecology at Commack (8.2 miles)
• Dr Pillitieri (8.3 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)
• Rite Aid (3.6 miles)
• Walgreens (3.7 miles)

Transportation

• LIRR - Syosset Station (1.7 miles)
• Lirr (3.6 miles)
• LIRR - Hicksville Station (5.1 miles)
• LIRR - Bethpage Station (5.8 miles)
• Greenlawn LIRR Station (6.3 miles)
• Lirr - Farmingdale Station (6.4 miles)
• Atlantic Aviation (7.8 miles)

Cafes

• Mongo's Coffee (2.9 miles)
• Starbucks (3.2 miles)
• Starbucks (3.4 miles)
• Panera Bread (3.4 miles)
• Starbucks (4.2 miles)
• Starbucks (6.9 miles)
• Starbucks (7.2 miles)

Restaurants

• The Bryant (3 miles)
• McDonald's (3.3 miles)
• Prime Restaurant (5 miles)
• Gossip Bar & Restaurant (5 miles)
• Chick-Fil-A (6 miles)
• McDonald's (6.9 miles)
• Zorn's of Bethpage (6.9 miles)

Parks

• Tad Lane Park (3.8 miles)
• Mill Dam Park (4.8 miles)
• Bethpage State Park (5.9 miles)
• Bailey Arboretum (7.3 miles)
• Eisenhower Park (8.6 miles)

Hospitals

• Northwell Health-GoHealth Urgent Care (5.6 miles)
• Nassau University Medical Center (8.2 miles)

Theaters

• Regal Westbury Imax & RPX (5.6 miles)
• AMC DINE-IN Levittown 1 (7 miles)
• Regal Ua Farmingdale (7.2 miles)
• AMC DINE-IN Huntington Square 12 (8.1 miles)
• Regal Deer Park & IMAX (9.5 miles)
• AMC Roosevelt Field 8 (9.6 miles)

Places of Worship

• New Hope Institutional Baptist Church (9.5 miles)