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Cold Spring Hills Center For Nursing And Rehab in Woodbury, NY

Cold Spring Hills Center For Nursing And Rehab is a nursing home community in Woodbury, NY.

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Cold Spring Hills Center For Nursing And Rehab in Woodbury, NY

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378 Syosset Woodbury Road, Woodbury, NY 11797

For more information about senior living options: (866) 208-4318

2.1 from 39 reviews
5 stars
5
4 stars
6
3 stars
1
2 stars
2
1 stars
25

Overall Review of Cold Spring Hills Center For Nursing And Rehab

common 10 reviews mention this

Staff are professional and responsive

Many residents describe staff as professional, attentive, and communicative about care.

Several reviews highlight staff professionalism and responsiveness, including communication that families can rely on during stays. Residents and families also mention staff asking questions, listening to suggestions, and keeping them updated. A few reviews also point to generally supportive staff interactions—whether that’s help with feeding or day-to-day check-ins.

caveat 17 reviews mention this

Care responsiveness is uneven

Some families report missed help calls and understaffing concerns that affected day-to-day care.

A recurring concern in the reviews is delayed or insufficient responses when help is needed, including call buttons not being answered in a timely way. Multiple families describe staffing as inadequate or describe times when patients were left unattended, including for bathroom help, medications, or monitoring. Across these accounts, the negative experiences commonly center on responsiveness and supervision rather than just comfort or room details.

common 7 reviews mention this

Dining quality is mixed

Dining gets mixed feedback, with some calling it among the better meals they’ve had.

Dining comes up frequently, with reviews describing both decent meals and meals that were not good. Some families specifically compliment the food as very good or among the best, while others mention unpalatable meals or food quality that was inconsistent. Even when meals are discussed positively, other reviews still describe the dining space as plain, which shapes how residents feel about mealtime comfort.

common 7 reviews mention this

Therapy and care support vary

Rehabilitation experiences range from strong therapy support to reports of inconsistent treatment.

Some reviews describe effective therapy and care coordination, including praise for respiratory support and therapists helping between sessions. Other families report concerns with the consistency of physical therapy or overall rehab follow-through, sometimes tying it to outcomes like mobility challenges. A few comments also connect therapy participation to resident interest, noting that not every resident engages in activities or rehab programming.

common 2 reviews mention this

Location is convenient for families

Families mention the location as convenient for visiting.

A couple of reviews specifically call out convenience for family visits, including stating the facility is an easy drive from home. The community also offers community-operated transportation and arrangements for transportation to appointments, which can reduce the burden on relatives.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 606 resident community capacity 606 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Long Island - MacArthur (20 miles away) Long Island - MacArthur (20 miles away)
  • John F Kennedy International (21 miles away) John F Kennedy International (21 miles away)
  • Westchester Cty (21 miles away) Westchester Cty (21 miles away)
  • LaGuardia (21 miles away) LaGuardia (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Plainview Medical Group PC (1.4 miles)
  • ENT and Allergy Associates -Melville (3.8 miles)
  • Central Nassau Guidance (4.9 miles)
  • Caring Pediatric Associates (6.6 miles)
  • Di Giovanna Family Care Center (7.9 miles)
  • Dr Pillitieri (8.4 miles)
  • Northwell Health Physician Partners Obstetrics and Gynecology at Commack (8.4 miles)

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.4 miles)
  • Rite Aid (3.8 miles)
  • Walgreens (3.9 miles)

Transportation

  • LIRR - Syosset Station (1.6 miles)
  • Lirr (3.7 miles)
  • LIRR - Hicksville Station (4.9 miles)
  • LIRR - Bethpage Station (5.7 miles)
  • Lirr - Farmingdale Station (6.3 miles)
  • Greenlawn LIRR Station (6.5 miles)
  • LIRR - Westbury Station (7.7 miles)

Cafes

  • Mongo's Coffee (2.7 miles)
  • Starbucks (3.2 miles)
  • Panera Bread (3.3 miles)
  • Starbucks (3.4 miles)
  • Starbucks (4.1 miles)
  • Starbucks (6.8 miles)
  • Starbucks (7.2 miles)

Restaurants

  • The Bryant (3.2 miles)
  • McDonald's (3.5 miles)
  • Gossip Bar & Restaurant (5 miles)
  • Prime Restaurant (5.1 miles)
  • Chick-Fil-A (6 miles)
  • Zorn's of Bethpage (6.8 miles)
  • McDonald's (6.8 miles)

Parks

  • Tad Lane Park (3.7 miles)
  • Mill Dam Park (5 miles)
  • Bethpage State Park (5.8 miles)
  • Bailey Arboretum (7.3 miles)
  • Eisenhower Park (8.5 miles)

Theaters

  • Regal Westbury Imax & RPX (5.4 miles)
  • AMC DINE-IN Levittown 1 (6.9 miles)
  • Regal Ua Farmingdale (7.1 miles)
  • AMC DINE-IN Huntington Square 12 (8.2 miles)
  • AMC Roosevelt Field 8 (9.4 miles)
  • Regal Deer Park & IMAX (9.6 miles)

Hospitals

  • Northwell Health-GoHealth Urgent Care (5.8 miles)
  • Nassau University Medical Center (8.1 miles)

Places of Worship

  • New Hope Institutional Baptist Church (9.5 miles)

Frequently Asked Questions

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