Cold Spring Hills Center For Nursing And Rehab
Save378 Syosset Woodbury Road, Woodbury, NY 11797
For more information about senior living options: (844) 490-3973
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The staff at Cold Spring Hills Center for Nursing & Rehabilitation is described as friendly, caring, and attentive, making residents feel valued and listened to. Family members appreciate the professionalism and thorough communication from the staff regarding their loved ones' care. The facility itself is noted for being clean and well-kept, contributing to a positive environment for residents. Some staff members, such as the speech therapist and recreational staff, are highlighted for their exceptional dedication to patient advocacy and support. Families find the location convenient for visiting their loved ones, which adds to their overall satisfaction with the care provided at the facility.
Patients are left unattended for hours with no supervision, and staff members often ignore their needs. The facility is described as having rude and unhelpful nurses who do not respond to calls for assistance. Multiple reviewers report that residents are neglected, with some sitting in hallways calling for help without any response from staff. Medications are not administered on time, leading to potential health risks for residents. The facility is criticized for having inadequate staffing levels, resulting in poor care and attention to patients' needs. There are reports of unsanitary conditions and foul odors within the facility. Residents have experienced deteriorating health due to neglect, with one case resulting in a serious medical crisis that required immediate transfer out of the facility. Poor leadership and lack of accountability amongst staff contribute to an overall environment of negligence and indifference toward patient care. Communication between staff and family members is lacking, leaving families feeling frustrated and unheard regarding their loved ones? care needs. Many reviewers express their strong recommendation against placing loved ones in this facility due to consistently negative experiences reported throughout the reviews.The reviews for Cold Spring Hills Center for Nursing & Rehabilitation paint a complex and troubling picture of the facility, highlighting both positive experiences and deeply troubling accounts of neglect, inadequate care, and serious concerns about patient safety. The disparities in the reviews suggest a significant inconsistency in the quality of care provided, with many family members expressing dissatisfaction while others describe their loved ones' experiences more positively.
On one hand, some reviewers commend the staff for their kindness and professionalism. They note that during the challenges posed by COVID-19, the facility managed to maintain communication with families and appeared accommodating to their needs. One reviewer shared that their husband received attentive care during his stay, complimenting the responsiveness and efficiency of the staff despite the difficulties posed by pandemic-related restrictions. Similarly, another family member praised the thoroughness of communication from nursing staff regarding their mother's long-term skilled nursing care. These positive accounts highlight that there are dedicated professionals within the facility who strive to provide quality care.
Conversely, many reviews express grave concerns about systemic issues within Cold Spring Hills. Numerous family members recount horrifying experiences of neglect where their loved ones were left unattended for hours or did not receive timely medication. One reviewer described a rapid decline in their father's mental state just 24 hours after admission, alleging that he was administered inappropriate medication without proper oversight due to existing health conditions. Another mentioned residents being found sitting unassisted in hallways while calling for help—a stark indicator of insufficient staffing levels or a lack of attention to patient needs.
Furthermore, complaints were lodged regarding poor management practices at Cold Spring Hills. Individuals reported frustrations with leadership’s apparent disregard for feedback about nursing staff performance and an overall culture of negligence perpetuated by inadequate response times when addressing patients’ needs. A daughter recounted her attempts to communicate with multiple supervisors who showed little interest in addressing her concerns about her father’s deteriorating condition—her comments supported by other staff members who suggested escalating complaints further up the chain, indicating a lack of accountability among management.
Reviews also highlighted major problems related to hygiene and environmental conditions within the facility; reports included foul odors and dirty dining areas that seemed unkempt during visits from family members. While some have noted that common areas are spacious but plain, negative remarks seem to far outweigh any positives about aesthetics or cleanliness in this regard. Several individuals expressed disbelief at how rudimentary standards were not maintained given what should be expected in rehabilitation settings.
In stark contrast to these alarming tales were exceptions where certain staff members stood out as life savers—individuals like speech therapists or recreation aides who went above and beyond despite facing systemic obstacles around them. These professionals are recognized not only for responding to medical emergencies but also for advocating tirelessly on behalf of patients whose basic needs had been overlooked by nursing personnel.
Ultimately, the mixed bag of reviews leaves prospective patients and caregivers pondering whether Cold Spring Hills Center is truly equipped to provide safe and dignified care that every resident deserves at such critical moments in their lives. The inconsistencies between positive anecdotes versus those fraught with distress underscore an urgent need for reform within its operations—a call echoed repeatedly throughout these narratives urging families seeking rehabilitation services elsewhere before it is too late.
606 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (20 miles away) John F Kennedy International (21 miles away) Westchester Cty (21 miles away) LaGuardia (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Cold Spring Hills Center For Nursing And Rehab in Woodbury, NY is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
One of the key features of this community is its extensive list of amenities. Residents can enjoy regular visits to the beauty salon for haircuts and other grooming services. They can also access cable or satellite TV in their fully furnished rooms, ensuring they never miss their favorite shows. Community-operated transportation is available for outings and appointments, while the computer center allows residents to stay connected with loved ones online.
Dining at Cold Spring Hills is an exceptional experience. The community offers restaurant-style dining in a spacious dining room, where residents can enjoy delicious meals that cater to special dietary restrictions. Meal preparation and service are provided, along with assistance for residents who may need help with their diabetes diet.
Care services at Cold Spring Hills are designed to support residents' daily needs. With a 24-hour call system and supervision, help is always available whenever it is needed. Assistance with activities of daily living such as bathing, dressing, and transfers is readily provided by trained staff members. Medication management is also offered to ensure residents take their medications as prescribed.
Residents at Cold Spring Hills have plenty of opportunities for socialization and engagement. The community organizes a variety of activities each day, including fitness programs, resident-run activities, and planned day trips to nearby attractions. Concierge services are available to assist with any additional needs or requests.
The location of Cold Spring Hills offers convenience and accessibility to various amenities in the surrounding area. There are five cafes and two parks nearby for residents to explore and enjoy outdoor activities. In addition, there are numerous pharmacies and physicians within close proximity to provide convenient access to healthcare services.
Overall, Cold Spring Hills Center For Nursing And Rehab provides a comfortable and supportive environment for seniors seeking assisted living care in Woodbury, NY. With its range of amenities, care services, and nearby amenities, residents can enjoy a fulfilling and engaging lifestyle while receiving the assistance they need.
Cold Spring Hills Center For Nursing And Rehab is located at 378 Syosset Woodbury Road, Woodbury, NY 11797 in Nassau County, New York
Cold Spring Hills Center For Nursing And Rehab on seniors.fyi includes 5 photos including images showing trees, architecture, landscaping, office, computers, workspace, interior, decor, and more.
Cold Spring Hills
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Some residents and families report good care and attentive staff.
Multiple reviews describe neglect, poor communication about health information, unprofessional staff, medication administration issues, and unsanitary conditions.
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Caring, professional staff with responsive owners and reliable caregiver replacements.
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Broad dietary options and easy access to healthcare and nearby amenities.
White Oaks Nursing Home
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Some staff show genuine care and dedication.
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White Oaks Rehabilitation And Nursing Center
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Friendly, attentive staff in a very clean facility with prompt updates.
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Excel At Woodbury For Rehab And Nursing
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Extensive on-site care and amenities (24/7 supervision, medication management, diabetes diet, dining, activities, transport).
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