Cold Spring Hills Center For Nursing And Rehab in Woodbury, NY
Save378 Syosset Woodbury Road, Woodbury, NY 11797
For more information about senior living options: (844) 490-3973
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They were kind, accommodating, and efficient. They were responsive to the family and worked with them on costs. The staff are thorough and communicate well about care. The social worker is very good and nice. Roseann the speech therapist is amazing and saved my father's life. Jen, the recreational staff member, is an angel who attends to his needs. The respiratory team was excellent and the director exceptional. The staff made my grandmother feel at home; she was very happy there.
The facility leaves patients unattended for hours with no supervision, and the staff seem not to care. Family members are forced to step in and care for their loved ones because the staff won't. The environment is dirty and poorly maintained, with dirty rooms, foul odors, and outdated facilities. Staff are described as rude, unhelpful, and frequently not responding to call lights or requests for help. Understaffing leads to slow responses and residents not receiving basic care. Medications and treatments are delayed or mismanaged, with some residents being overmedicated or given inappropriate drugs. Medical proxies are not notified about care decisions, and communication with families is inconsistent or ignored. There are serious cases of neglect resulting in harm or death, with calls for the facility to be closed or condemned. Administration and leadership are criticized as unprofessional, with blame-shifting and poor accountability.Cold Spring Hills is best suited for families seeking long-term skilled nursing with an active rehabilitation emphasis and a convenient, roomy campus. It can work for residents who tolerate variability in day-to-day care so long as there is strong family oversight and a clear plan to engage therapists, social workers, and leadership. The facility's size and layout - plus some staff who genuinely care - mean that, with vigilant advocacy, meaningful rehab and basic daily needs can be met. It is not a hands-off choice; it requires decisive involvement from loved ones and a willingness to press for timely care and transparent updates.
Alternatives are worth serious consideration for anyone who cannot confidently supervise daily care or tolerate frequent lapses. If consistent attentiveness, rapid response to call lights, and robust medical oversight are non-negotiable, this may not be the right fit. Families contending with high risk of complications, frequent medical changes, or dementia care needs should compare options where staffing ratios are clearly stated, leadership is responsive, and family communication is prioritized. In short, those who cannot stay closely involved should explore facilities with less reported volatility and stronger governance.
On the upside, several reviewers describe compassionate staff, clean rooms, and a rehab-focused environment that can support recovery and ongoing wellness. The respiratory care team is singled out as a strength, and when therapy staff are engaged, tangible progress follows. For some residents, one-on-one attention, regular caregiver contact, and accessible social work support translate into a better daily experience. The campus setting and certain areas - like the courtyard - can feel welcoming, and a few families note reliable communication and helpful aides who make a real difference.
Yet the cons are pervasive and severe enough to dominate the overall impression. Recurrent reports of understaffing produce dramatic gaps in attention and delayed responses, particularly at night and during meal times or bathroom needs. Families describe staff who are unresponsive, frequently escalating to family members to provide basic care, or even witnessing neglectful behavior. Medication timing errors, missed treatments, and inconsistent wound or rehab care are persistent complaints. The leadership and administrative layer is repeatedly criticized for poor communication, defensive responses, and a culture that can leave families feeling unheard and unsupported.
Given these dynamics, the critical question becomes whether the positives can realistically offset the substantial risks. When a facility successfully pairs capable rehab and respiratory teams with consistently attentive, well-led caregiving, it can be a workable choice. But the pattern across numerous reviews - understaffing, uneven care quality, and troubling episodes that lead families to relocate or seek hospital care - points to a high-variability environment. For many families, the safety and dignity of their loved ones demand care that is reliable, proactive, and transparent every shift; Cold Spring Hills does not consistently deliver that.
Practical next steps are decisive. Arrange multiple in-person visits, including time on each floor to observe response times and staff interactions. Request to meet with the director of nursing and the administrator, review staffing schedules, and ask for recent quality-of-care metrics, incident reports, and a concrete plan for turning leaves of care into daily, observable improvements. Probe the specifics: how are falls and bedsores prevented, how often are wounds reassessed, what is the protocol if a resident declines to participate in therapy, and how will families be updated about changes in medical status? Consider a trial period or compare alternative facilities with stronger reputations for consistent staffing and family communication to ensure the chosen path aligns with the resident's medical and emotional needs.
606 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (20 miles away) John F Kennedy International (21 miles away) Westchester Cty (21 miles away) LaGuardia (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Cold Spring Hills Center For Nursing And Rehab in Woodbury, NY is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
One of the key features of this community is its extensive list of amenities. Residents can enjoy regular visits to the beauty salon for haircuts and other grooming services. They can also access cable or satellite TV in their fully furnished rooms, ensuring they never miss their favorite shows. Community-operated transportation is available for outings and appointments, while the computer center allows residents to stay connected with loved ones online.
Dining at Cold Spring Hills is an exceptional experience. The community offers restaurant-style dining in a spacious dining room, where residents can enjoy delicious meals that cater to special dietary restrictions. Meal preparation and service are provided, along with assistance for residents who may need help with their diabetes diet.
Care services at Cold Spring Hills are designed to support residents' daily needs. With a 24-hour call system and supervision, help is always available whenever it is needed. Assistance with activities of daily living such as bathing, dressing, and transfers is readily provided by trained staff members. Medication management is also offered to ensure residents take their medications as prescribed.
Residents at Cold Spring Hills have plenty of opportunities for socialization and engagement. The community organizes a variety of activities each day, including fitness programs, resident-run activities, and planned day trips to nearby attractions. Concierge services are available to assist with any additional needs or requests.
The location of Cold Spring Hills offers convenience and accessibility to various amenities in the surrounding area. There are five cafes and two parks nearby for residents to explore and enjoy outdoor activities. In addition, there are numerous pharmacies and physicians within close proximity to provide convenient access to healthcare services.
Overall, Cold Spring Hills Center For Nursing And Rehab provides a comfortable and supportive environment for seniors seeking assisted living care in Woodbury, NY. With its range of amenities, care services, and nearby amenities, residents can enjoy a fulfilling and engaging lifestyle while receiving the assistance they need.
Cold Spring Hills Center For Nursing And Rehab is located at 378 Syosset Woodbury Road, Woodbury, NY 11797 in Nassau County, New York
Cold Spring Hills Center For Nursing And Rehab on seniors.fyi includes 5 photos including images showing trees, architecture, landscaping, parking, gazebo, garden, outdoors, office, and more.
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