White Oaks Nursing Home

Pros

• Some staff members genuinely care about the residents and their well-being.
• The interactions with some staff members were noted to be polite and hardworking.
• The facility met the needs of at least one patient in a timely fashion, according to a family member's experience.
• There were instances where individuals went out of their way to assist patients and their loved ones despite challenges in the environment.
• One reviewer appreciated the excellent care provided, even if the facility itself wasn't fancy.

Cons

• The staff at the facility does not care about the patients and openly express their disdain for their jobs.
• Residents are often ignored, and staff members are described as extremely nasty to both patients and family members.
• Patients scream for help but receive no attention from the understaffed team.
• Aide assistance is lacking, with some aides choosing to sit on their phones instead of helping residents in need.
• Billing issues arise after services are paid for in advance, leading to confusion and frustration.
• Patients are left unattended for long periods, sometimes even left outside in extreme heat.
• There is a concern that the facility should be investigated by state authorities for its poor treatment of residents.
• Reports indicate that patients suffer from recurring health issues due to neglectful care provided by the staff.

Review

The overwhelming consensus emerging from numerous reviews of a particular rehabilitation facility paints a grim picture of inadequate care and concern for patients' well-being. Many families have shared their distressing experiences, detailing systemic problems regarding staff attitude, understaffing, and poor patient care. The stark contrast between these negative experiences and the few instances of satisfactory service highlights serious issues within this establishment that require urgent attention.

In several accounts, reviewers express disappointment at what they perceive to be a lack of compassion among the staff members. One reviewer emphasized that the personnel seemed indifferent to their roles, openly admitting to hating their jobs. This sentiment was echoed by others who described witnessing aides neglecting patients in need of assistance—one incident involved a lady repeatedly seeking help while an aide simply ignored her pleas and chose to sit on her phone instead. Such disregard for basic humane interactions raises concerns about the overall prioritization of patient care within the facility.

Additionally, reviewers pointed out troubling instances of patients being left unattended for extended periods. Families observed that their loved ones were often isolated in their rooms or hallways without adequate supervision or support. One review details how a patient was left alone after therapy, resulting in severe health complications that led to hospitalization due to untreated urinary tract infections (UTIs). The alarming reports underscore a dangerous pattern where residents' needs are not only unmet but also overlooked entirely by those responsible for their care.

Moreover, frustrations extended beyond direct patient care into administrative matters as well. One reviewer recounted an arduous three-week battle with billing issues after being incorrectly charged once Medicare coverage had ended—a confusing ordeal made worse by inadequate communication from the billing department. Such administrative inefficiencies can exacerbate an already stressful situation for families trying to navigate healthcare mountains while ensuring their loved ones receive necessary attention and treatment.

In stark contrast to these critical reviews are occasional remarks praising certain individuals within the establishment who genuinely seem dedicated to providing quality care despite the chaotic environment around them. However, these positive comments appear isolated amid widespread discontent regarding overall staffing levels and management practices which contribute significantly to patient neglect. While some staff members demonstrate commitment, many others seem disengaged from their responsibilities.

The repeated calls for closure or state investigations into this facility underline a growing urgency among concerned family members who feel compelled to take actionable steps against what they perceive as malpractice in elder care services. It is evident that many believe immediate intervention is necessary—not just for reformation but potentially for shutting down operations altogether if conditions remain unchanged. As families grapple with finding safe spaces for rehabilitation and recovery, it becomes increasingly crucial that facilities adhere not only to standard regulatory requirements but also foster environments where empathy and competent care intertwine seamlessly with professional caregiving practices.

Ultimately, these reviews illuminate broader systemic issues faced by rehabilitation facilities across various regions—a clarion call advocating better standards of care through increased staffing ratios, improved training programs focusing on empathy-driven interactions with patients and transparency in billing practices. Until such changes are implemented systematically across establishments like this one, vulnerable populations will continue facing undue risks under existing conditions marked by neglect rather than compassionate support during critical moments of recovery from injuries or illnesses.

Located in Woodbury, New York, this area offers a variety of amenities that cater to the needs of seniors looking for a convenient and comfortable living environment. With several medical facilities nearby such as Plainview Medical Group PC and Northwell Health Physician Partners Obstetrics and Gynecology at Commack, residents have access to quality healthcare services. Pharmacies like CVS and Walgreens are also easily accessible for medication needs. Transportation options include the LIRR stations in Syosset, Hicksville, and Bethpage, providing convenient travel options. For leisure activities, there are parks like Tad Lane Park and Mill Dam Park nearby for outdoor enjoyment. In addition, various dining options ranging from fast food chains to upscale restaurants are available for seniors to dine out or order in. Overall, this area provides a blend of essential services and recreational opportunities that make it an attractive option for senior living in Woodbury.

Physicians

• Plainview Medical Group PC (2.2 miles)
• ENT and Allergy Associates -Melville (3.1 miles)
• Central Nassau Guidance (4.9 miles)
• Caring Pediatric Associates (6.6 miles)
• Dr Pillitieri (7.6 miles)
• Di Giovanna Family Care Center (7.6 miles)
• Northwell Health Physician Partners Obstetrics and Gynecology at Commack (7.7 miles)

Pharmacies

• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.5 miles)
• Walgreens (3.6 miles)
• Rite Aid (3.7 miles)

Transportation

• LIRR - Syosset Station (2.3 miles)
• Lirr (3.3 miles)
• LIRR - Hicksville Station (5.2 miles)
• LIRR - Bethpage Station (5.5 miles)
• Lirr - Farmingdale Station (5.9 miles)
• Greenlawn LIRR Station (6 miles)
• Atlantic Aviation (7.2 miles)

Restaurants

• The Bryant (2.5 miles)
• McDonald's (2.7 miles)
• Gossip Bar & Restaurant (4.4 miles)
• Prime Restaurant (5 miles)
• Chick-Fil-A (5.4 miles)
• McDonald's (6.4 miles)
• Zorn's of Bethpage (6.6 miles)

Cafes

• Starbucks (2.7 miles)
• Panera Bread (3.1 miles)
• Mongo's Coffee (3.3 miles)
• Starbucks (3.4 miles)
• Starbucks (4.5 miles)
• Starbucks (6.6 miles)
• Starbucks (6.7 miles)

Parks

• Tad Lane Park (3.4 miles)
• Mill Dam Park (4.9 miles)
• Bethpage State Park (5.5 miles)
• Bailey Arboretum (8 miles)
• Eisenhower Park (8.7 miles)

Hospitals

• Northwell Health-GoHealth Urgent Care (5.5 miles)
• Nassau University Medical Center (8.3 miles)

Theaters

• Regal Westbury Imax & RPX (5.9 miles)
• Regal Ua Farmingdale (6.6 miles)
• AMC DINE-IN Levittown 1 (6.8 miles)
• AMC DINE-IN Huntington Square 12 (7.5 miles)
• Regal Deer Park & IMAX (8.8 miles)

Places of Worship

• New Hope Institutional Baptist Church (9 miles)