White Oaks Rehabilitation And Nursing Center in Woodbury, NY
Save8565 Jericho Turnpike, Woodbury, NY 11797
For more information about senior living options: (844) 490-3973
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The nurses are very nice, humble, caring, and polite. The staff are wonderful, attentive, and truly listen to families. The facility is clean, bright, and cheerful. Sheril Mathew is kind, attentive, and consistently provides updates for families. The front desk staff are friendly and helpful. The therapy team (PT and OT) is outstanding and goes above and beyond. The administration is supportive, engaged, and focused on residents' needs. The care team provides thorough updates and detailed care plan reviews. The recreation department schedules amazing activities and fosters a warm community. The overall care is compassionate, safe, and second to none. Dignity and competency characterize the care at White Oaks.
The experience was described as the worst, with horrible food. The kitchen was cockroach-infested, indicating a serious cleanliness problem. The nursing staff were described as the nastiest group, abusive and ignoring residents and families. Residents were left in corners all day and staff openly disliked their jobs. Call bells were not promptly answered, sometimes taking over two hours. Some reviewers believed the facility's care contributed to a relative's death and cited unsafe conditions. There were billing discrepancies and miscommunications about services. The facility was criticized for being under-staffed and disorganized.White Oaks Rehabilitation and Nursing Center in Woodbury is best suited for families prioritizing strong rehabilitation outcomes alongside dementia- or memory-care support, delivered in a clean, cheerful environment with proactive, communicative staff. The reviews repeatedly elevate the rehab program, the therapy team, and the administration's visibility as core strengths. When a loved one needs goal-oriented PT/OT, a facility that treats families as partners, and a setting that feels open to input and updates, White Oaks often becomes a compelling choice. The facility's character - bright spaces, accessible outdoor areas, and a front desk that greets visitors with warmth - supports those navigating the difficult transition into long-term care or recovery after a hospital stay.
On the positive side, the consensus highlights an unusually calm, well-supervised atmosphere upon entry. Residents frequently appear content, with staff who listen, answer questions, and coordinate care across nursing, dietary, social work, and therapy teams. The care teams are repeatedly described as attentive and compassionate, with particular praise for therapy staff who push patients to regain function and regain independence. The concierge role, especially Sheril Mathew, is consistently framed as a meaningful bridge between families and the care team, delivering updates and smoothing the care-planning process. The facility's cleanliness, maintenance, and ongoing capital improvements are also cited as meaningful contributors to a sense of safety and respect for residents.
The rehab therapy is a standout feature in practical terms: time-tested PT and OT expertise, coordinated care plans, and meaningful recreation that helps residents stay engaged. Families repeatedly credit therapists like Gerry, Mary, and others for moving residents forward, which translates into real-world gains such as progress in mobility and the ability to return home. The social-work and nursing teams are praised for timely care-plan meetings, medication checks, and updates to families, while the dining and dietary coordination responds to questions and dietary concerns quickly. The overall environment - clean rooms, well-kept common areas, and accessible outdoor spaces - complements clinical care and supports a holistic recovery or steady daily living.
However, the center does face notable criticisms that demand careful consideration. A number of reviews report inconsistent nursing responsiveness, with some anecdotes describing long call-bell waits and perceived gaps in direct patient care. Several families recount experiences of substandard sanitation, including serious accusations about cleanliness and pest control, and a few accounts describe food quality as problematic. There are also stories of billing disputes, abrupt or mixed messages from staff, and at least a few accounts from families who felt their loved ones did not receive the level of attention expected in a skilled-nursing environment. The most severe warnings emphasize the risk of mixing rehab and long-term care populations in the same corridors, which some families feel dilutes attention to immediate rehab needs.
Those pros and cons do not cancel each other out; instead, they tilt toward a clear recommendation depending on priorities. For families focused on aggressive rehab, meaningful activity, transparent communication, and a facility that many residents and families regard as a "second home," White Oaks often offsets the concerns with tangible outcomes and visible dedication from front-line staff and administrators. The strong rehab track record and the proactive engagement from leadership create a reliable framework for recovery or sustained well-being, provided tours and conversations confirm current staffing patterns and care processes. But for families whose nonnegotiables include consistently flawless nursing care, zero cleanliness concerns, and airtight reception of every complaint, it remains essential to verify current operations firsthand.
Alternatives matter here for a reason. If constant nursing attentiveness and immaculate infection-control standards are non-negotiable, families should compare other local options with documented low-variance performance in both skilled nursing and memory-care transitions. Prospective residents should push for face-to-face meetings with the nursing supervisor, request to observe the call-bell system in action, and seek out recent resident and family references about safety, dietary quality, and housekeeping. Tour the memory-care floors to assess how dementia-specific programming is delivered, how secure the environment feels, and whether staff continuity supports predictable routines. In short, White Oaks is a strong candidate for rehab- and dementia-focused pathways, but due diligence - especially around nursing care consistency, cleanliness, and billing clarity - will determine whether it is the right fit for a given loved one.
White Oaks offers a practical, purpose-driven option for families prioritizing rehab outcomes, engaged therapy teams, and a communicative front office coupled with a bright, orderly environment. The facility earns high marks for cleanliness, staff courtesy, and the depth of planning and family involvement. Yet potential residents should weigh mixed experiences with nursing care and maintenance, and should verify current operations during a visit. For families who can tolerate some variability in nursing response while valuing the strong rehab program and the relational strength of its administrators and concierge team, White Oaks can be a wise, action-oriented choice that supports a path back to independence or steady, dignified long-term care.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (19 miles away) John F Kennedy International (21 miles away) Westchester Cty (21 miles away) LaGuardia (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The White Oaks Rehabilitation and Nursing Center in Woodbury, NY offers a comprehensive range of amenities and care services for seniors in need of assisted living. The community features a beauty salon, allowing residents to conveniently access hair styling and grooming services. Residents can also enjoy their favorite shows with cable or satellite TV in their fully furnished living spaces.
Transportation is made easy with the community-operated transportation service, which provides regular trips for residents to run errands or attend appointments. A computer center is available for residents to stay connected with loved ones or engage in online activities.
Residents can dine in a spacious dining room that offers restaurant-style meals prepared by the facility's chef, accommodating special dietary restrictions as needed. The community also has a small library and gaming room for leisurely activities.
For physical well-being, there is a fitness room equipped with exercise equipment and wellness programs offered by trained staff members. Outdoor space and gardens allow residents to relax and enjoy nature. Housekeeping services ensure that living spaces are kept clean and comfortable.
The care services provided include 24-hour call system and supervision to ensure residents' safety at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is handled by trained professionals to ensure accurate dosages.
A mental wellness program promotes emotional well-being among residents, fostering positive mental health through various therapeutic activities. Transportation arrangements are made not only for non-medical purposes but also for doctors' appointments.
Residents can look forward to engaging in various planned daily activities, resident-run activities, fitness programs, and scheduled day trips organized by the attentive staff members. The community is surrounded by numerous amenities including cafes, parks, pharmacies, physicians' offices, restaurants, and transportation options.
Overall, the White Oaks Rehabilitation and Nursing Center provides an enriching lifestyle supported by exceptional care services in a comfortable environment designed specifically for seniors requiring assisted living support in Woodbury, NY.
White Oaks Rehabilitation And Nursing Center is located at 8565 Jericho Turnpike, Woodbury, NY 11797 in Nassau County, New York
White Oaks Rehabilitation And Nursing Center on seniors.fyi includes 5 photos including images showing landscaping, rehabilitation, healthcare, entrance, interior, dining, facility, caregiver, and more.
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