Canterbury Woods

Save

  • Interior

    Spacious living room with a grand piano and abundant natural light.
  • Outdoors

    A large, modern building with a green lawn and decorative fountain under a partly cloudy sky.
  • Decor

    A cozy living room with comfortable seating and a piano.
  • Living Room

    A spacious living and dining area with elegant furniture and large windows overlooking a lake.
  • Building

    A hotel's exterior view with an inviting entrance and green awning.
  • Architecture

    An A-frame suburban house surrounded by autumn foliage.
  • Trees

    A charming building surrounded by autumn foliage and a wooden fence.
  • Windows

    A cozy home office with a large desk, comfortable armchairs, and bookshelves under natural light from a window.
  • Dining

    A spacious living room with a dining area, showcasing modern decor, wood flooring, and large windows offering ample natural light.
  • Kitchen

    A modern kitchen with wooden cabinets and red walls, featuring a centered island and various appliances.
  • Artwork

    A cozy living room with elegant furniture and warm lighting.
  • Appliances

    A bright kitchen with wooden cabinets and a large window overlooking a scenic view.

Canterbury Woods

705 Renaissance Drive, Williamsville, NY 14221

For more information about senior living options: (844) 490-3973

3.7 from 11 reviews
5 stars
6
4 stars
1
3 stars
1
2 stars
1
1 stars
2

Continuing Care Retirement Community(CCRC) Memory Care

Overall Review

Pros

  • pro Canterbury Woods offers a luxurious and exquisite environment with many amenities that enhance the living experience for residents.
  • pro The food at Canterbury Woods is consistently praised as excellent, likened to dining in a top-tier restaurant.
  • pro The staff members are described as friendly, respectful, and knowledgeable, providing attentive care to residents.
  • pro Residents enjoy a variety of activities and the opportunity to socialize within the community, making it feel more like a country club than an assisted living facility.
  • pro The accommodations at Canterbury Woods are spacious and well-designed, contributing to a comfortable living atmosphere for those who can afford it.
  • pro The community fosters a sense of belonging and offers essential services for residents' comfort and well-being.
  • pro Many families appreciate the professionalism of the staff and the overall positive experiences their loved ones have at Canterbury Woods.

Cons

  • pro The facility lacked proper pain management and allowed patients to wait for medication, leading to severe discomfort.
  • pro Skilled nursing was understaffed, resulting in delayed response to call buttons and inadequate care for patients.
  • pro Communication regarding transitioning between levels of care was poor and unhelpful, leaving families confused and frustrated.
  • pro Instances of theft were reported, with expensive personal items going missing without resolution.
  • pro The assisted living floor was not equipped to handle residents with dementia, leading to inappropriate treatment and care.
  • pro There were complaints about the cleanliness of rooms previously occupied by other residents, indicating poor sanitation practices.
  • pro Residents felt lonely due to the large size of the apartments and layout, which limited social interaction.
  • pro The quality of food reportedly declined over time, disappointing long-term residents.

Review

Canterbury Woods Retirement Community has elicited a diverse array of experiences from residents and their families, showcasing both the appeal of its amenities and the troubling issues surrounding care quality. On one hand, many reviewers praise the exquisite facilities, luxurious accommodations, and exceptional dining options available at Canterbury Woods. Potential residents are often struck by the community’s upscale atmosphere, akin to a luxury hotel or country club rather than a traditional assisted living facility. With offerings such as heated saltwater pools, well-appointed apartments with spacious layouts, in-house medical staff, and various recreational activities—including concerts and access to a library—Canterbury Woods presents itself as an appealing option for seniors looking for an enhanced lifestyle.

However, beneath this polished exterior lies significant concern regarding the quality of care provided as residents transition to higher levels of assistance. Numerous reviews highlight alarming deficiencies in pain management and basic healthcare services within the skilled nursing section. One reviewer recounted how their loved one was left waiting for two days in severe post-surgery pain due to mishandled medication protocols. Such experiences paint a troubling picture of understaffing and inadequate response times when it comes to addressing patients’ needs. Families have expressed frustration over long wait times for call button responses, lack of hygiene maintenance, and insufficient support for patients who cannot advocate for themselves.

While some families had positive experiences during the independent living phase—with engaging activities and friendly staff—issues arose when transitioning to assisted living or nursing care where communication broke down significantly. Several individuals noted that there were no clear procedures or sufficient guidance offered during these transitions. When trying to address concerns with administration, families reported unresponsive communication channels that only compounded their difficulties in navigating care options for loved ones who could no longer live independently.

The food service at Canterbury Woods receives mixed reviews; while many appreciated the high-quality meals reminiscent of five-star dining establishments earlier on, recent criticisms indicate that standards may have declined over time. Some family members noted that dietary needs were not consistently met as residents aged or required additional support—an issue they hoped would be adequately addressed given the facility's reputation.

In discussing individual cases within Canterbury Woods’s different levels of care, some stories turned particularly somber. A family described heart-wrenching moments when valuable jewelry belonging to their mother mysteriously vanished during her stay in assisted living—a regrettable incident underlined by negligence regarding theft prevention within resident accommodations. Additionally, moving residents with dementia into spaces that had not been properly cleaned posed significant health risks; reports illustrated stark failures in maintaining hygienic living conditions that should be standard in any caregiving setting.

Despite these prevalent challenges facing some residents and their families at Canterbury Woods Retirement Community, others maintain a more positive view based on personal interactions with staff members who were described as respectful and knowledgeable about resident needs. Many testimonials emphasize how essential it is for prospective residents to evaluate whether the community can meet specific health requirements before making decisions about residency. Ultimately, while Canterbury Woods retains its charm through appealing amenities and seemingly devoted personnel at first glance, deeper systemic issues merit consideration by those seeking long-term care solutions for themselves or cherished family members.

Features

Housing

  • 32 resident community capacity 32 resident community capacity

Types of Care

  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.

Transportation

  • Buffalo Niagara International (4 miles away) Buffalo Niagara International (4 miles away)
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Canterbury Woods in Williamsville, NY is a top-tier assisted living community specializing in memory care. Residents will enjoy a comfortable and fully furnished living space, complete with cable or satellite TV for their entertainment needs. The community features beautiful outdoor spaces and gardens for residents to explore and relax in.

Housekeeping services are provided to ensure that the living environment remains clean and tidy at all times. Move-in coordination is available to assist residents with the transition process and make their move as smooth as possible. Private bathrooms are included for each resident's convenience and privacy.

Transportation arrangements for non-medical purposes are also provided, allowing residents to easily access nearby amenities and attractions.

24-hour supervision is offered to ensure the safety and well-being of all residents. A highly trained staff is available to provide assistance with daily activities including bathing, dressing, and transfers. For residents with diabetes, specific dietary plans are followed to manage their condition effectively.

Delicious meals prepared by skilled chefs are served regularly, taking into consideration any special dietary restrictions that residents may have. Medication management services are provided to ensure that residents take their medications correctly and on time.

A range of engaging activities is scheduled daily to keep residents entertained and stimulated. With 11 cafes, 4 parks, 19 pharmacies, 14 physicians' offices, 17 restaurants, 3 transportation services, 2 places of worship nearby, as well as theaters and hospitals within close proximity, there is always something for everyone to enjoy in the local area.

Overall, Canterbury Woods offers a comprehensive assisted living experience with a focus on memory care. Residents can expect exceptional care combined with a vibrant community atmosphere where they can thrive physically, mentally, and socially.

Nearby Places of Interest

Hospitals

  • Millard Fillmore Suburban NICU (0.5 miles)
  • Millard Fillmore Suburban Hospital (0.5 miles)

Restaurants

  • Libation Station (1.1 miles)
  • Tavern at Windsor Park (1.2 miles)
  • The Oak Stave Drinkery & Eatery (1.6 miles)
  • Pizza Plant Italian Pub (1.8 miles)
  • Dandelions Restaurant (2 miles)
  • Pautlers Drive In Of Clarence (2 miles)
  • Pie O Mine Greens (2.3 miles)

Pharmacies

  • Wegmans (1.2 miles)
  • Rite Aid (1.2 miles)
  • Walgreens (1.4 miles)
  • Wegmans (1.7 miles)
  • Rite Aid (1.7 miles)
  • Rite Aid (2 miles)
  • CVS Pharmacy (2.1 miles)

Cafes

  • Panera Bread (1.3 miles)
  • Starbucks (1.4 miles)
  • Starbucks (1.5 miles)
  • Tim Hortons (1.6 miles)
  • Starbucks (2.7 miles)
  • Tim Hortons (2.7 miles)
  • Starbucks (3.2 miles)

Physicians

  • Brain and Spine Center (1.6 miles)
  • Town & Village Pediatrics (2.2 miles)
  • Windsong Radiology Group (2.3 miles)
  • Dr David J. Altman, MD (2.5 miles)
  • Western New York Dermatology (2.8 miles)
  • Dr. Nagy & Dr. Pizzuto (3 miles)
  • Northtowns Cardiology (3 miles)

Parks

  • Glen Park (2.6 miles)
  • Island Park (2.7 miles)
  • Meadowlakes (2.8 miles)
  • South Long Park (3.1 miles)
  • Ellicott Creek Park (5.5 miles)

Theaters

  • Regal Transit Center & IMAX (3.3 miles)
  • AMC Maple Ridge 8 (4.2 miles)
  • Regal Walden Galleria 4Dx & RPX (6.1 miles)

Places of Worship

  • The Chapel (3.5 miles)
  • Newman Center at UB (3.7 miles)

Transportation

  • Buffalo Niagara International Airport (BUF) (4.4 miles)
  • TSA Pre-️Lane (4.4 miles)
  • Southwest Airlines Co. (4.4 miles)
  • Amtrak - Buffalo, NY Depew Station (BUF) (6.3 miles)

Frequently Asked Questions

Where is Canterbury Woods?
Does Canterbury Woods provide care for residents with dementia or Alzheimer's disease?
What photos are available for Canterbury Woods in Williamsville, New York?

Nearby Communities

  • Canterbury Woods

    Canterbury Woods

    Williamsville, NY

    4 from 10 reviews
     

    pro Luxurious community with broad care options (CCRC, independent, memory care, skilled nursing) and extensive on-site amenities.

    con High cost; mixed feedback on communication and staffing in skilled nursing, with occasional safety concerns.

  • Elderwood Village at St. Gregory Court

    Elderwood Village at St. Gregory Court

    Williamsville, NY

    4 from 9 reviews
    $3,315 to $5,165 / month

    pro Clean, well-maintained environment with tasty dining and attentive staff.

    con Occasional odors and worn furniture reduce ambiance; some rooms smaller than expected.

  • Elderwood Village at Bassett Park

    Elderwood Village at Bassett Park

    Williamsville, NY

    4.2 from 72 reviews
    $3,000 / month

    pro Caring, attentive staff; clean, welcoming environment with engaging activities

    con Communication gaps and staff turnover affecting updates; occasional housekeeping issues

  • Elderwood At Williamsville

    Elderwood At Williamsville

    Williamsville, NY

    3.4 from 7 reviews
     

    pro Compassionate staff, clean facility, and engaging activities.

    con Staffing shortages causing delays; inconsistent meal quality and aging interior.

  • Elderwood Skilled Nursing at Williamsville

    Elderwood Skilled Nursing at Williamsville

    Buffalo, NY

    1 from 2 reviews
     

    pro Some staff show commitment to safety and rehab planning (fall risk awareness and PT referral).

    con Severe issues with pain management, slow call-light response, and inappropriate GI-related dietary decisions.

  • Heathwood Assisted Living At Williamsville

    Heathwood Assisted Living At Williamsville

    Buffalo, NY

    4.2 from 12 reviews
     

    pro Engaging activities, friendly staff, and clean, comfortable spaces, with Medicare coverage easing funding.

    con Gender balance concerns; occasional delays in follow-up; some rooms feel less updated and mobility accommodations are less documented.

  • The Amberleigh

    The Amberleigh

    Williamsville, NY

    4.6 from 146 reviews
    $2,450 to $4,750 / month

    pro Friendly staff, engaging activities, and clean, spacious apartments.

    con Food quality issues and staffing shortages affecting service and communication.

  • Heathwood Assisted Living & Memory Care

    Heathwood Assisted Living & Memory Care

    Williamsville, NY

    3.7 from 11 reviews
    $4,450 to $6,500 / month

    pro Friendly staff, excellent dining, and a welcoming, home-like environment.

    con Inconsistent memory-care suitability with reports of abrupt relocations and limited dementia-focused resources.

  • Brompton Heights

    Brompton Heights

    Buffalo, NY

    3.9 from 45 reviews
    $1,775 to $4,800 / month

    pro Compassionate staff with broad care options and extensive on-site amenities.

    con Layout may feel more like a nursing home; visitation restrictions noted.

Related Resources

  • can you die from dementiaAre Dementia and Alzheimer's Disease Lethal? A Comprehensive Exploration

    Dementia, including Alzheimer’s disease, is often mischaracterized in terms of lethality as it leads to complications that can be fatal rather than being a direct cause of death; it causes a progressive decline in cognitive and physical health, making patients vulnerable to infections and other health crises. Effective management of nutrition, hydration, and communication is crucial in patient care, with palliative care becoming vital in advanced stages to enhance comfort and quality of life while caregivers play a key role amidst the challenges posed by the disease.

  • reminiscence therapyExploring the Power of Reminiscence Therapy for Individuals With Dementia

    Reminiscence therapy helps individuals with dementia recall past memories through structured discussions and meaningful objects, enhancing mood, relationships, and sense of identity while celebrating their lives. It can be practiced in formal settings or at home, requiring sensitivity to personal histories and cultural backgrounds.

  • reminiscence therapyAn In-Depth Look at Reminiscence Therapy in Dementia Care

    Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.