Brompton Heights

Pros

• The outdoor patio at Brompton Heights was a favorite feature for the residents and their families.
• The director at Brompton Heights was extremely accommodating and helpful during the tour.
• The assisted living rooms at Brompton Heights were spacious and well-equipped, with amenities like a theater and ice cream parlor.
• Brompton Heights offers skilled nursing care, which is a definite plus for families considering the facility.
• The staff at Brompton Heights is compassionate and skilled, providing excellent care for residents.
• The activities offered at Brompton Heights, such as ice cream socials and book readings, are enjoyable for residents.
• Brompton Heights came highly recommended by others who had their loved ones stay there and it is a beautiful facility.
• The staff at Brompton Heights did an exceptional job of organizing a farewell luncheon for a resident, providing separate accommodations and taking care of all the details.
• The meals provided to residents at Brompton Heights are decent and nutritious.
• Brompton Heights offers respite care options, even during COVID-19 restrictions, making them a sought-after choice by families in need of temporary care.
• The staff member who conducted the tour of Brompton Heights was friendly, knowledgeable, and provided all the necessary information.
• The rooms at Brompton Heights are well-done and comfortable, with access to laundry services if needed.
• There are plenty of activities available for residents at Brompton Heights to keep them engaged and entertained throughout the day.
• The grounds at Brompton Heights are beautiful and provide a peaceful environment to walk around in.
• Families appreciate the excellent care provided by the staff at Brompton Heights and highly recommend it to others.

Cons

• "The only thing that we didn't like was that they didn't offer apartment-style living."
• "It had more of a nursing home hospital feel."
• "My loved one doesn't care for the food here."
• "The fact that we've gone through this timeframe with three to four directors, it was more confusing because we never even got the same story from the same person twice."
• "The care is sub-par and the nursing/aides staff is not much better."
• "DO NOT PUT YOUR LOVED ONE HERE!"
• "The interior décor wasn’t as nice."
• "It felt a bit crowded in the common areas."

Review

Brompton Heights, located in Williamsville, offers a spacious and accommodating environment for residents. Families appreciate the large building with high ceilings and the access to an outdoor patio where residents can relax. However, some concerns were raised about the layout of the living spaces, which had more of a nursing home feel rather than apartment-style living.

During tours of the assisted living area, visitors were impressed by the nice big rooms and amenities such as a theater and ice cream parlor. The facility also offers skilled nursing care, which was a plus for families seeking comprehensive care options. However, one drawback mentioned was that there were time restrictions on visitations, which could be challenging for families who wanted to spend more time with their loved ones.

Overall, Brompton Heights is commended for its compassionate and skilled staff who provide excellent care to residents. The meals offered are decent and nutritious, although there were mixed reviews from residents themselves. On the other hand, the activities available at the facility, such as ice cream socials, entertainment events, book readings, and celebrations are well-received by residents.

The facility also offers respite care options during COVID-19 when many others did not. The memory care unit is often overlooked but recommended by those who have experienced it firsthand. Additionally, Brompton Heights goes above and beyond to accommodate special occasions for residents. A family friend describes how they set up a luncheon for their loved one in a separate room provided by the staff.

Some reviewers express dissatisfaction with certain aspects of Brompton Heights. One mentions that their friend's room was sparse due to financial limitations but appreciated the main atrium where people could socialize and visit. Another reviewer brings up concerns about inconsistent communication from staff members and their loved one not receiving adequate care during COVID-19 restrictions.

On the positive side, other reviewers mention how impressed they were from start to finish with Brompton Heights. They highly recommend the facility and appreciate the activities offered to residents. However, it is also advised to be an advocate for your loved one to ensure they receive proper care.

In terms of the physical environment, Brompton Heights is described as clean, well-kept, and with beautiful grounds. The independent living side is seen as newer and nicer compared to the older-looking independent side. The rooms in general are well-done, and some have laundry facilities available.

Overall, Brompton Heights offers a warm and welcoming atmosphere with happy residents who are engaged in various activities. While there are some concerns raised about certain aspects of care and facility layout, the majority of reviews express appreciation for the facility's staff, amenities, and overall experience. Families considering Brompton Heights should take into account their specific needs and preferences when making a decision.

This part of Buffalo, New York offers a diverse range of amenities for seniors looking to live in the area. With a variety of restaurants offering Italian cuisine, wings, and pub fare, there are plenty of dining options to enjoy. Additionally, there are multiple physicians and medical facilities nearby, providing easy access to healthcare services. For those looking to relax and socialize, cafes such as Starbucks and Panera Bread offer a cozy atmosphere to meet with friends or enjoy a quiet moment alone. Nearby pharmacies like Walgreens and Rite Aid ensure convenient access to prescription medications. Parks like Glen Park and Island Park provide opportunities for outdoor recreation and relaxation. The proximity to transportation options such as Buffalo Niagara International Airport and Amtrak make traveling easy for seniors who enjoy exploring new places. Finally, places of worship like the Newman Center at UB and Saint John Gualbert Catholic Church offer spiritual fulfillment for those interested in religious services. Overall, this area of Buffalo provides a well-rounded community for seniors seeking a comfortable and convenient living environment.

Restaurants

• Pizza Plant Italian Pub (0.6 miles)
• Duff's Famous Wings (0.6 miles)
• Tavern at Windsor Park (1.7 miles)
• Creekview Restaurant (2 miles)
• The Irishman Pub & Eatery (2.1 miles)
• Glen Park Tavern (2.2 miles)
• The Oak Stave Drinkery & Eatery (2.6 miles)

Physicians

• Windsong Radiology Group (0.8 miles)
• Western New York Dermatology (1.1 miles)
• Dr. Nagy & Dr. Pizzuto (1.2 miles)
• Town & Village Pediatrics (1.2 miles)
• Brain and Spine Center (1.2 miles)
• Dr David J. Altman, MD (1.3 miles)
• University Orthopaedics (3.9 miles)

Cafes

• Starbucks (1.2 miles)
• Panera Bread (1.3 miles)
• Starbucks (1.5 miles)
• Tim Hortons (2.6 miles)
• Starbucks (3.1 miles)
• Wegmans Food Markets (4 miles)
• Starbucks (4.1 miles)

Pharmacies

• Walgreens (1.2 miles)
• Wegmans (1.4 miles)
• Wegmans (1.6 miles)
• Rite Aid (1.8 miles)
• Rite Aid (1.8 miles)
• Rite Aid (2.4 miles)
• Walgreens (2.6 miles)

Theaters

• Regal Transit Center & IMAX (1.4 miles)
• Regal Walden Galleria 4Dx & RPX (4.9 miles)
• AMC Maple Ridge 8 (5.2 miles)

Hospitals

• Millard Fillmore Suburban Hospital (1.9 miles)
• Millard Fillmore Suburban NICU (1.9 miles)

Parks

• Glen Park (2.1 miles)
• Island Park (2.1 miles)
• South Long Park (2.6 miles)
• Meadowlakes (3.5 miles)
• Keysa Town Park (4.9 miles)
• Como Lake Park (6.2 miles)

Transportation

• Buffalo Niagara International Airport (BUF) (3 miles)
• TSA Pre-️Lane (3 miles)
• Southwest Airlines Co. (3 miles)
• Amtrak - Buffalo, NY Depew Station (BUF) (4.7 miles)

Places of Worship

• Newman Center at UB (5.1 miles)
• The Chapel (5.4 miles)
• Saint John Gualbert Catholic Church & Diocesan Shrine (6.2 miles)