Heathwood Assisted Living & Memory Care in Williamsville, NY
Save815 Hopkins Rd, Williamsville, NY 14221
For more information about senior living options: (844) 490-3973
At Heathwood Assisted Living & Memory Care, monthly costs are reflective of the specialized care and comfortable living environment provided to residents. For a studio apartment, prices are set at $4,450, which is slightly above the average for Erie County ($4,223) but aligns closely with the state average of $4,532. The one-bedroom units have a higher base price of $5,200, significantly surpassing the county's average of $2,855 and also exceeding New York's statewide figure of $4,307. In terms of larger accommodations, two-bedroom apartments are priced at $5,700 - again higher than the county's average ($2,736) and moderately above the state average ($4,786). For those seeking shared living arrangements in semi-private rooms, the cost stands at $6,500 per month; this figure notably exceeds both Erie County's average rate of $5,015 and New York's overall average of $4,389. These pricing structures reflect not only the premium services offered at Heathwood but also its commitment to creating a nurturing community for residents facing unique challenges related to assisted living and memory care needs.
| Floor plans | Heathwood Assisted Living & Memory Care | Erie County | New York |
|---|---|---|---|
| Studio | $4,450 | $4,223 | $4,532 |
| 1 Bedroom | $5,200 | $2,855 | $4,307 |
| 2 Bedrooms | $5,700 | $2,736 | $4,786 |
| Semi-Private | $6,500 | $5,015 | $4,389 |
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
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Continuing Care Retirement Community (CCRC)CCRC
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Heathwood's staff are amazing, helpful, and kind throughout the move and ongoing care. The staff consistently goes above and beyond to meet residents' needs. The Memory Care unit is terrific and attentive, treating residents like family. The community feels warm and home-like, with personalized care and respectful treatment. The activities program is varied and engaging, with something for everyone. The dining program is outstanding, offering restaurant-style meals with great variety and quality. Families feel safe, informed, and at ease thanks to attentive communication. The facility is clean, well-maintained, and offers thoughtful amenities like a movie theater and spa-like features. Heathwood is highly recommended by families as a wonderful fit for their loved ones.
The administration is absolutely terrible; residents are treated as just a name in a file. They use threats and intimidation to get their way. They kicked a resident out during the first week, taking her to the hospital with no clear reason. They advertise memory care but are not specialized and lack the resources to care for memory-impaired residents. If a resident is active or doesn't listen to commands, they are not welcomed in the memory care unit. There were weeks with no activities, leading to a lot of downtime and disappointment.Heathwood Assisted Living & Memory Care in Williamsville is best suited for families seeking a warm, home-like environment where memory-care support is personal, consistent, and infused with daily activities. This community shines for residents who value genuine staff engagement, predictable routines, and a dining-and-social experience that mirrors a neighborhood setting rather than a clinical facility. It is especially compelling for families who want strong family communication, a robust activities calendar, and a proven ability to adjust care as dementia progresses. Those prioritizing a strict, clinical memory-care model or low-cost options should explore alternatives.
On the core of Heathwood's appeal lies the caregiving team. Across multiple accounts, caregivers, nurses, and case managers are described as compassionate, patient, and dedicated to each resident's dignity. Residents and families repeatedly note how staff go above and beyond to meet changing needs, whether during transitions from private living to memory care or as daily routines evolve. The sense that staff know residents by name, that care is tailored rather than one-size-fits-all, and that families feel supported during difficult decisions are consistent strengths.
The facility also earns high marks for engagement and lifestyle. The activities program is broad and varied, with options that include field trips, concerts, arts and crafts, daily exercise, and religious or spiritual services. Dining is frequently highlighted as a strength: a restaurant-style atmosphere, predictable meal schedules, and menu flexibility contribute to appetite and social enjoyment. A variety of amenities - such as a movie theater, spa-like baths, and accessible common spaces - help residents stay connected to interests and community, while maintenance of rooms and shared spaces reinforces a secure, home-like vibe.
Yet service quality is not without fault lines. A notable number of reviews point to administrative shortcomings that can undermine confidence, including inconsistent communication, paperwork frictions, and worries about how admissions decisions are handled. Some families describe experiences at odds with the hopeful impressions set during tours, including the feeling that the memory-care program lacks consistent specialized resources for residents with more challenging behaviors. Transportation gaps for medical appointments appear in at least one account, and there are reminders that, at times, cost and value must be weighed carefully against the risk of a crisis in care or abrupt transitions.
These tensions matter because the strong positives can offset many concerns for the right family, but not for everyone. The person-centered care, the long-tenured staff who remember residents' histories, and the inclusive pricing model - where many services are bundled - create substantial value for those who want predictability in budgeting and a high level of daily attention. The same factors that drive satisfaction - home-like atmosphere, active social life, and continuous caregiver involvement - can also be the best defense against boredom, isolation, or cognitive decline. When families see their loved ones thriving, making genuine friendships, and enjoying meals and activities with purpose, the overall package starts to feel worth the investment.
For families weighing options, Heathwood is a practical fit for those prioritizing care quality delivered with warmth, personalization, and a lively, engaged environment. It represents a compelling choice for memory-care residents who respond well to routine, social programming, and attentiveness from a stable staff. However, alternatives should be considered by those who require unwavering administrative reliability, explicit, transparent memory-care protocols, or transportation and medical coordination as a non-negotiable part of daily life. In tours and conversations, focus on admission criteria, how care plans are updated, how communications are handled during crises, and what happens if behavioral needs intensify.
In the end, Heathwood stands out as a community where family peace of mind comes from knowing a loved one is cherished, well-fed, and meaningfully engaged. If those values align with the resident's needs, the pros - exceptional staff, a welcoming atmosphere, and robust programming - tave to offset the occasional administrative hiccup or logistical gap. For families seeking a more regimented memory-care program, or a lower-cost option with fewer moving parts, it pays to explore alternatives with equal or greater emphasis on standardized care protocols and operational transparency.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (3 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years. Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years. Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.Heathwood Assisted Living & Memory Care in Williamsville, NY is a premier senior living community that specializes in providing high-quality care for individuals with memory-related conditions. Our dedicated team of professionals is committed to creating a safe and comfortable environment where residents can thrive.
Our community offers a wide range of amenities to enhance the overall well-being of our residents. We provide numerous on-site activities to keep our residents engaged and entertained. Additionally, we have air-conditioned units to ensure our residents' comfort, as well as a beautician on-site to cater to their grooming needs. We also offer cable or satellite TV for entertainment purposes.
For those seeking spiritual support, we provide both devotional services on-site and off-site. Our ground floor units and handicap accessibility make it convenient for residents with mobility challenges. Indoor common areas allow for socialization, while outdoor common areas give our residents opportunities to enjoy nature. Wheelchair accessible showers ensure safety, and Wi-Fi/high-speed internet allows residents to stay connected with loved ones.
At Heathwood Assisted Living & Memory Care, our highly trained staff offers specialized care services such as diabetic care and incontinence care. Medication management is also provided to ensure residents receive their medications correctly and on time.
Our dining experience is exceptional, featuring low/no sodium options prepared by a professional chef. Residents can enjoy restaurant-style dining or opt for room service if they prefer privacy. We also offer special dining programs to cater to specific dietary needs.
Engaging activities are an integral part of life at Heathwood Assisted Living & Memory Care. Our community offers various religious services including Catholic and Protestant services, with visiting chaplains or priests available when needed. Day trips, cooking classes, educational speakers/life-long learning opportunities, and other devotional activities both on-site and off-site are also offered.
Additionally, Heathwood Assisted Living & Memory Care is conveniently located near several cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals.
Overall, at Heathwood Assisted Living & Memory Care in Williamsville, NY, our residents can expect to receive exceptional care and enjoy a fulfilling lifestyle in a warm and inviting community.
This part of Williamsville, New York, offers a convenient and bustling location with a variety of amenities within close proximity. You will find several cafes such as Starbucks and Panera Bread nearby for your morning coffee or casual meetups with friends. There are also pharmacies like Wegmans and Rite Aid for all your health needs. In terms of medical services, you have access to reputable physicians, hospitals like Millard Fillmore Suburban Hospital, and specialized clinics like Brain and Spine Center for any healthcare concerns. Additionally, there are parks like Glen Park and Island Park for leisurely walks or picnics in nature. Dining options range from local favorites such as Creekview Restaurant to popular chains like Duff's Famous Wings. For entertainment, there are movie theaters like Regal Transit Center & IMAX and transportation options including Buffalo Niagara International Airport and Amtrak station nearby. Lastly, places of worship like Saint John Gualbert Catholic Church provide spiritual enrichment for those seeking a community connection. Overall, this vibrant area in Williamsville offers a well-rounded living experience with accessibility to essential services and recreational opportunities for seniors looking to settle down in the neighborhood.
At Heathwood Assisted Living & Memory Care, monthly costs are reflective of the specialized care and comfortable living environment provided to residents. For a studio apartment, prices are set at $4,450, which is slightly above the average for Erie County ($4,223) but aligns closely with the state average of $4,532. The one-bedroom units have a higher base price of $5,200, significantly surpassing the county's average of $2,855 and also exceeding New York's statewide figure of $4,307. In terms of larger accommodations, two-bedroom apartments are priced at $5,700 - again higher than the county's average ($2,736) and moderately above the state average ($4,786). For those seeking shared living arrangements in semi-private rooms, the cost stands at $6,500 per month; this figure notably exceeds both Erie County's average rate of $5,015 and New York's overall average of $4,389. These pricing structures reflect not only the premium services offered at Heathwood but also its commitment to creating a nurturing community for residents facing unique challenges related to assisted living and memory care needs.
Heathwood Assisted Living & Memory Care is located at 815 Hopkins Rd, Williamsville, NY 14221 in Erie County, New York
Heathwood Assisted Living & Memory Care's medication management system is critical for residents with dementia or Alzheimer's disease, as individuals in these stages often struggle with memory and organization, leading to potential missed doses or incorrect medications. The facility ensures that medications are administered accurately and on time, thereby optimizing their therapeutic effects and minimizing risks associated with polypharmacy. Additionally, incontinence care is essential in providing dignity and comfort to residents who may experience changes in bladder and bowel control due to cognitive decline. By offering compassionate and discreet assistance, caregivers help prevent discomfort or distress, allowing residents to maintain a sense of normalcy and promoting overall well-being within a supportive environment.
Heathwood Assisted Living & Memory Care on seniors.fyi includes 15 photos including images showing building, parking, landscaping, brick, and more.
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