Elderwood At Williamsville

Pros

• The staff at Elderwood is consistently described as capable, engaged, and compassionate towards residents.
• Many reviewers appreciate the cleanliness of the facility, noting that it is well-maintained and spotless.
• The dining experience is highlighted positively, with several statements about good quality meals being provided to residents.
• Residents have access to various activities that help keep them occupied and engaged.
• Family members express confidence in the care their loved ones receive, feeling supported and reassured by the staff's dedication.
• Positive relationships between staff and residents are noted, with caregivers showing understanding and kindness even during challenging situations.

Cons

• The food was horrible, being warmed up rather than made fresh every day.
• The nursing and dietary staff were severely short most days and nights.
• The rooms and building interior definitely need renewal and cleaning.
• The interior air quality could use improvement, with some areas smelling bad.
• Patients received insufficient stroke-specific rehabilitation and were often left unattended in the hall.
• There were instances of missing personal items, such as a hearing aid found in the trash.
• Assistance for bathroom needs was frequently delayed, leading to inadequate care.
• Some staff members ranged from compassionate to surly in their interactions with residents.
• There was little oversight to ensure residents were eating properly, requiring family members to assist frequently.
• The reviewer regretted placing their loved one in the facility due to the lack of proper care received during her stay.

Review

The reviews of various rehabilitation and nursing facilities, particularly focusing on Elderwood at Williamsville, showcase a broad spectrum of experiences from patients and their families. While some individuals share positive experiences regarding the care received, others express significant concerns about staffing levels, food quality, and overall facility conditions. This blend of feedback paints a comprehensive picture of the challenges and successes faced by both staff and residents within these environments.

Some reviewers highlighted specific shortcomings in their facilities' infrastructure and services. One individual described a rehabilitation stay where the accommodations were deemed adequate but lacking critical updates like proper ventilation for health issues or sufficient environmental cleanliness. The reviewer lamented the poor food quality, suggesting that meals tasted like they were pre-prepared rather than freshly cooked. Staffing shortages emerged as a common theme in negative reviews; many reported feeling that nurses and aides were overworked due to high patient-to-staff ratios. Temporary employees from staffing agencies often provided more compassionate care compared to some permanent staff members.

In stark contrast to these negative observations, several family members expressed profound satisfaction with the care their relatives received at Elderwood at Williamsville specifically. One reviewer praised the facility's cleanliness, stating it was noticeably superior to others they had encountered previously. They noted that staff exhibited kindness and patience while tending to residents’ needs, including providing engaging activities for residents who were able to participate. In particular, a family member whose husband resided there emphasized how well he was cared for despite his mobility challenges, asserting that he enjoyed nutritious meals every day in addition to being encouraged to partake in social activities.

However, even amidst positive sentiments about Elderwood's environment and personnel, criticisms lingered about staff availability during busy times. Although caregivers generally appeared dedicated to their work, some felt overwhelmed by the number of residents needing assistance simultaneously. This situation led to delays in care when multiple patients required immediate attention—a reality that can leave families concerned about their loved ones’ wellbeing.

Further compounding concerns related to rehabilitative care was an account of a patient's experience after suffering a stroke. The daughter expressed discontent with the lack of specialized support for her mother’s rehabilitation needs after her stroke recovery began faltering due to insufficient supervision and assessment for underlying medical issues like urinary tract infections (UTIs). Such instances delineate how crucial it is for facilities not only to provide physical therapy but also maintain vigilant monitoring of residents' overall health status—especially those recovering from significant medical procedures or events.

Overall impressions reveal mixed feelings surrounding nursing home experiences across different facilities reviewed by families seeking appropriate long-term care solutions for elderly relatives or those requiring rehabilitation post-illness or injury. While many report satisfaction with places like Elderwood because of its clean environment and caring staff demeanor, systemic issues such as inadequate staffing levels impacting individual patient attention remain problematic areas needing improvement across various institutions. This narrative suggests potential strides toward enhancing senior care must involve addressing these consistent flaws while preserving the strengths identified through commendable service practices shown by dedicated healthcare professionals working under challenging conditions each day.

Hospitals

• Millard Fillmore Suburban NICU (0.2 miles)
• Millard Fillmore Suburban Hospital (0.3 miles)

Restaurants

• Libation Station (0.7 miles)
• Dandelions Restaurant (1.5 miles)
• Tavern at Windsor Park (1.6 miles)
• The Oak Stave Drinkery & Eatery (1.9 miles)
• Pizza Plant Italian Pub (2.1 miles)
• Elmo's (2.3 miles)
• Pautlers Drive In Of Clarence (2.3 miles)

Cafes

• Starbucks (1.4 miles)
• Panera Bread (1.7 miles)
• Starbucks (1.8 miles)
• Tim Hortons (1.9 miles)
• Tim Hortons (2.3 miles)
• Starbucks (2.8 miles)
• Starbucks (2.9 miles)

Pharmacies

• Wegmans (1.5 miles)
• Rite Aid (1.5 miles)
• Wegmans (1.6 miles)
• Rite Aid (1.6 miles)
• Walgreens (1.8 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (2.4 miles)

Physicians

• Brain and Spine Center (1.6 miles)
• Town & Village Pediatrics (2.2 miles)
• Windsong Radiology Group (2.4 miles)
• Northtowns Cardiology (2.6 miles)
• Western New York Dermatology (2.8 miles)
• Gastroenterology Associates (2.8 miles)
• Dr David J. Altman, MD (2.9 miles)

Parks

• Glen Park (2.4 miles)
• Island Park (2.6 miles)
• South Long Park (2.9 miles)
• Meadowlakes (3.2 miles)
• Ellicott Creek Park (5.1 miles)

Places of Worship

• Newman Center at UB (3.3 miles)
• The Chapel (3.4 miles)

Theaters

• Regal Transit Center & IMAX (3.5 miles)
• AMC Maple Ridge 8 (3.8 miles)
• Regal Walden Galleria 4Dx & RPX (5.9 miles)

Transportation

• Buffalo Niagara International Airport (BUF) (4.4 miles)
• TSA Pre-️Lane (4.4 miles)
• Southwest Airlines Co. (4.4 miles)
• Amtrak - Buffalo, NY Depew Station (BUF) (6.3 miles)