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Elderwood At Williamsville

Elderwood At Williamsville is a nursing home community in Williamsville, NY.

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Elderwood At Williamsville

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  • Interior

    A bright and airy dining area featuring tables with red tablecloths, surrounded by large windows that let in natural light.
  • Outdoors

    A modern building with a glass facade surrounded by trees and greenery.
  • Decor

    A cozy and well-lit bedroom featuring a comfortable bed, modern furniture, and a large window.
  • Building

    A residential building with a parking lot surrounded by trees under a clear blue sky.
  • Architecture

    A modern residential building surrounded by greenery and a clear blue sky.
  • Trees

    A building with an American flag, surrounded by trees and a parked car under a clear blue sky.
  • Dining

    A spacious dining area with red tablecloths and large glass windows offering a view of the surrounding nature.
  • Landscaping

    A view of a building surrounded by trees and a manicured lawn.
  • Outdoor

    A serene outdoor space with benches and tables under umbrellas, surrounded by lush greenery.
  • Bathroom

    A clean, modern bathroom featuring a shower area and accessible amenities.
  • Exercise Equipment

    A well-equipped gym space designed for fitness and rehabilitation activities.

200 Bassett Road, Williamsville, NY 14221

For more information about senior living options: (866) 208-4318

2.4 from 45 reviews
5 stars
9
4 stars
6
3 stars
1
2 stars
5
1 stars
24

Overall Review of Elderwood At Williamsville

caveat 17 reviews mention this

Short staffing affects daily help

Residents and families report call delays and short staffing.

Across many reviews, people describe trouble getting timely assistance, including long waits for call buttons and needing help for basic needs. Several reviews connect staffing gaps to issues with toileting, wound or skin care, and residents being left waiting or unattended. A few reviewers also mention that staffing can be thinner on weekends, leading to delays for some residents.

caveat 15 reviews mention this

Cleanliness concerns come up often

Multiple reviews raise concerns about cleanliness and odors.

Some reviews describe dirty bathrooms and soiled conditions, including issues like residents sitting in urine or feces and bathrooms not being kept clean. Others mention odors, dirty carpets, or the need for interior updates such as repainting and cleaning windows. A smaller number of reviewers say the facility is spotless or very clean, but overall complaints about cleanliness appear frequently.

common 10 reviews mention this

Food quality is mixed

Dining reviews are split between cold or poor quality and good meals.

Several residents and family members complain about food that is cold or warmed up instead of freshly prepared, and a few also mention portioning issues. On the positive side, other reviewers say meals are delicious, provide a variety, or that their loved one consistently gets good food. Diabetes and special dietary restrictions are offered through the community’s dining approach, which aligns with residents who discuss diet needs.

  • A bright and airy dining area featuring tables with red tablecloths, surrounded by large windows that let in natural light.
  • A spacious dining area with red tablecloths and large glass windows offering a view of the surrounding nature.
common 11 reviews mention this

Care teams differ by experience

Many reviewers describe compassionate care, while others report inadequate support.

Positive reviews frequently mention staff being caring and responsive, along with prompt updates to families and attention to concerns. These same reviews often describe therapists and aides as engaged, helpful, and kind. Other reviews directly criticize care practices and oversight, including missed attention for needs like hydration, toileting, or wounds, which suggests experiences can vary widely from resident to resident.

common 4 reviews mention this

Activities get positive mentions

Residents are described as having access to activities and programs.

A few reviews highlight the range of activities, including parties, performances, music, and games, along with residents having options to choose from. Others mention resident programming that keeps people occupied and family-friendly events. The community also lists fitness programs and scheduled daily activities, which matches the reviews that focus on staying engaged day to day.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Buffalo Niagara International (4 miles away) Buffalo Niagara International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Millard Fillmore Suburban NICU (0.2 miles)
  • Millard Fillmore Suburban Hospital (0.3 miles)

Restaurants

  • Libation Station (0.7 miles)
  • Dandelions Restaurant (1.5 miles)
  • Tavern at Windsor Park (1.6 miles)
  • The Oak Stave Drinkery & Eatery (1.9 miles)
  • Pizza Plant Italian Pub (2.1 miles)
  • Elmo's (2.3 miles)
  • Pautlers Drive In Of Clarence (2.3 miles)

Cafes

  • Starbucks (1.4 miles)
  • Panera Bread (1.7 miles)
  • Starbucks (1.8 miles)
  • Tim Hortons (1.9 miles)
  • Tim Hortons (2.3 miles)
  • Starbucks (2.8 miles)
  • Starbucks (2.9 miles)

Pharmacies

  • Wegmans (1.5 miles)
  • Rite Aid (1.5 miles)
  • Wegmans (1.6 miles)
  • Rite Aid (1.6 miles)
  • Walgreens (1.8 miles)
  • Rite Aid (1.9 miles)
  • CVS Pharmacy (2.4 miles)

Physicians

  • Brain and Spine Center (1.6 miles)
  • Town & Village Pediatrics (2.2 miles)
  • Windsong Radiology Group (2.4 miles)
  • Northtowns Cardiology (2.6 miles)
  • Western New York Dermatology (2.8 miles)
  • Gastroenterology Associates (2.8 miles)
  • Dr David J. Altman, MD (2.9 miles)

Parks

  • Glen Park (2.4 miles)
  • Island Park (2.6 miles)
  • South Long Park (2.9 miles)
  • Meadowlakes (3.2 miles)
  • Ellicott Creek Park (5.1 miles)

Places of Worship

  • Newman Center at UB (3.3 miles)
  • The Chapel (3.4 miles)

Theaters

  • Regal Transit Center & IMAX (3.5 miles)
  • AMC Maple Ridge 8 (3.8 miles)
  • Regal Walden Galleria 4Dx & RPX (5.9 miles)

Transportation

  • Buffalo Niagara International Airport (BUF) (4.4 miles)
  • TSA Pre-️Lane (4.4 miles)
  • Southwest Airlines Co. (4.4 miles)
  • Amtrak - Buffalo, NY Depew Station (BUF) (6.3 miles)

Frequently Asked Questions

Where is Elderwood At Williamsville?
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