Canterbury Woods

Pros

• Canterbury Woods in Williamsville offers a wide range of amenities, including a bank, hair salon, and concerts.
• The facilities at Canterbury Woods are pristine and well-maintained.
• The food at Canterbury Woods is excellent and comparable to the best restaurants.
• The staff at Canterbury Woods is pleasant and friendly.
• The independent living apartments at Canterbury Woods are spacious and meet the reviewer's requirements.
• The community at Canterbury Woods is luxurious and provides all necessary care levels.
• The level of care provided at Canterbury Woods extends all the way to nursing care, ensuring residents' needs are met.
• The accommodations at Canterbury Woods offer a tremendous variety of options for residents.
• The landscape at Canterbury Woods is beautiful and adds to the overall appeal of the community.
• The staff at Canterbury Woods is professional and knowledgeable, providing a high level of service to residents.
• Some statements have been paraphrased or combined for brevity.

Cons

• Skilled nursing is understaffed.
• Food is terrible.
• Nurses don't answer call buttons for ages.
• Patients are left without help, beds aren't changed, patients aren't bathed.
• Administration doesn't respond to problems.
• Communication for families assisting their loved ones is extremely poor and nothing is transparent.
• Top-down management is very poor at listening and responding to patrons and their families.
• The food has recently gone downhill drastically.
• It's out of reach for most people.
• Despite a lot of social recreational opportunities, residents can feel lonely due to the large apartments and layout of the facility.
• The staff at Canterbury Woods is untrained to deal with dementia-related issues and resorts to drugging patients instead.
• There have been incidents of theft from residents' apartments.

Review

Canterbury Woods in Williamsville is a retirement community that offers exquisite amenities and top-notch facilities. With a range of services, including a bank, hair salon, and regular concerts, residents have plenty of options for entertainment and convenience. The pristine conditions and excellent food make it a truly luxurious experience. The staff is also pleasant and provides all necessary information about costs and waiting lists.

For those looking for a continuing care community, Canterbury Woods is the perfect fit. It offers everything one could need, from a heated saltwater pool to a well-equipped gym. The rooms are spacious, providing residents with ample living space. The on-site cafe, included in the monthly fee, ensures that dining is hassle-free and enjoyable. The library and cultural center offer intellectual stimulation, while plans to build a 250-seat theater contribute to the community's appeal.

However, despite its many advantages, Canterbury Woods does come with a high price tag that may not be affordable for everyone. This has become an issue for some individuals who find it out of reach financially. Additionally, transitioning from independent living to assisted or skilled nursing care can be challenging due to poor communication regarding procedures and expectations.

Though there have been some negative experiences reported by residents or their families regarding the level of assistance provided when needed most, such as understaffing in skilled nursing units or administrative unresponsiveness to problems raised by patrons or family members, these experiences seem to be exceptions rather than the norm.

Overall, Canterbury Woods Retirement Community receives positive feedback for its excellent food quality and friendly staff. The variety of accommodations available cater to different needs and preferences. Its location near good schools adds another advantage for those considering this community as their future home.

While the overall atmosphere at Canterbury Woods is posh and exclusive like an upscale apartment complex rather than an assisted living facility, some residents may feel isolated due to the large apartments and ample spaces without people. Smaller apartments or shared rooms might provide more opportunities for social interaction.

Although Canterbury Woods is generally highly regarded for its services, there have been a few negative incidents reported involving theft of valuables and poor handling of residents with dementia. However, these incidents appear to be isolated cases, and it's important to note that not all residents may require specialized care or have jewelry of significant personal value.

In conclusion, Canterbury Woods in Williamsville offers a luxurious retirement experience with a wide range of amenities and exceptional facilities. While the high cost may be prohibitive for some, those who can afford it will find themselves living in luxury. The community provides excellent food options, professional staff, and comfortable accommodations. However, there have been some issues with communication and specific care needs. Overall, Canterbury Woods remains an attractive option for those seeking an upscale retirement community in upstate New York.

Hospitals

• Millard Fillmore Suburban NICU (0.5 miles)
• Millard Fillmore Suburban Hospital (0.5 miles)

Restaurants

• Libation Station (1 miles)
• Tavern at Windsor Park (1.3 miles)
• The Oak Stave Drinkery & Eatery (1.6 miles)
• Pizza Plant Italian Pub (1.8 miles)
• Dandelions Restaurant (1.9 miles)
• Pautlers Drive In Of Clarence (2 miles)
• Pie O Mine Greens (2.3 miles)

Pharmacies

• Rite Aid (1.3 miles)
• Wegmans (1.3 miles)
• Walgreens (1.5 miles)
• Wegmans (1.7 miles)
• Rite Aid (1.7 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (2.1 miles)

Cafes

• Panera Bread (1.4 miles)
• Starbucks (1.5 miles)
• Starbucks (1.5 miles)
• Tim Hortons (1.6 miles)
• Tim Hortons (2.6 miles)
• Starbucks (2.6 miles)
• Starbucks (3.2 miles)

Physicians

• Brain and Spine Center (1.7 miles)
• Town & Village Pediatrics (2.3 miles)
• Windsong Radiology Group (2.4 miles)
• Dr David J. Altman, MD (2.6 miles)
• Western New York Dermatology (2.8 miles)
• Northtowns Cardiology (3 miles)
• Dr. Nagy & Dr. Pizzuto (3.1 miles)

Parks

• Glen Park (2.6 miles)
• Island Park (2.8 miles)
• Meadowlakes (2.8 miles)
• South Long Park (3.1 miles)
• Ellicott Creek Park (5.5 miles)

Theaters

• Regal Transit Center & IMAX (3.4 miles)
• AMC Maple Ridge 8 (4.2 miles)
• Regal Walden Galleria 4Dx & RPX (6.1 miles)

Places of Worship

• The Chapel (3.4 miles)
• Newman Center at UB (3.6 miles)

Transportation

• Buffalo Niagara International Airport (BUF) (4.5 miles)
• TSA Pre-️Lane (4.5 miles)
• Southwest Airlines Co. (4.5 miles)
• Amtrak - Buffalo, NY Depew Station (BUF) (6.3 miles)