Harris Hill Nursing Facility

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  • Interior

    A rehabilitation center with people engaging in various therapeutic exercises and activities.

  • Kitchen

    Two people preparing a meal in a modern kitchen with wood cabinets.

  • Lobby

    A well-lit lobby with a skylight where people are seated and engaged in conversation.

  • Exercise Equipment

    A hospital rehabilitation room with patients using exercise equipment.

  • Healthcare

    Medical staff working at a hospital reception desk.

  • Physical Therapy

    An elderly person receives assistance from a healthcare professional while using a treadmill.

  • Chapel

    A small chapel featuring an altar with a cross and stained glass windows.

Harris Hill Nursing Facility

2699 Wehrle Drive, Williamsville, NY 14221

For more information about senior living options: (844) 490-3973

3 from 46 reviews
5 stars
17
4 stars
5
3 stars
2
2 stars
6
1 stars
16

Skilled Nursing Facility

Overall Review of Harris Hill Nursing Facility

Pros

  • pro The staff at the facility is described as friendly and professional, with some members showing warmth and kindness towards residents.
  • pro Physical therapy staff were praised for their efforts and effectiveness in treatment.
  • pro One reviewer highlighted that the food was consistently good during their stay.
  • pro The rooms were noted to be comfortable and well maintained by some residents.
  • pro A couple of reviewers appreciated that insurance details were taken care of efficiently by the staff.
  • pro There was positive feedback regarding a clean environment in common areas, making a good impression on visitors.

Cons

  • pro Family members experienced a complete lack of care and empathy at the facility.
  • pro Patients were often left dirty, with inadequate hygiene and toileting care.
  • pro Call lights went unanswered for extended periods, resulting in patients feeling neglected.
  • pro Shared bathrooms were dirty and poorly maintained.
  • pro Staff exhibited poor attitudes towards residents and were not responsive to their needs.
  • pro Food quality was consistently described as subpar and unappetizing.
  • pro Patients were subjected to degrading treatment, such as being left in soiled diapers without assistance.
  • pro Instances of rude behavior from staff led to feelings of humiliation for patients and their families.
  • pro Management appeared to be unresponsive to complaints about care standards and communication issues.
  • pro Many reviews indicated a lack of oversight and accountability among aides, contributing to ongoing problems in patient care.

Review

The reviews of various facilities offer a frustrating and alarming insight into the care provided to residents, particularly those who are incapacitated or require additional assistance. The experiences highlighted within these accounts frequently reveal issues related to cleanliness, attentiveness of staff, and overall quality of care—a combination that leaves families feeling fearful for their loved ones’ well-being.

In multiple instances, family members lament the lack of adequate attention paid to basic needs. For example, one reviewer reported that their loved one was left in unsanitary conditions after experiencing significant bowel issues. Despite pressing the call button for help—often with no response for extended periods—it became necessary for family members to intervene personally. In a shocking incident recounted by another disappointed reviewer, they described how their spouse remained unattended in soiled diapers; after waiting over 45 minutes for help, they ended up cleaning them themselves. This lack of adequate care has had long-lasting consequences on health, including recurrent infections like E. coli UTIs, which can be both painful and difficult to treat.

While some positives do exist—like friendly staff members in physical therapy—many reviews underscore a troubling inconsistency among caregivers’ attitudes and approaches to patient care. Some aides were noted as being dismissive or rude when approached with concerns about hygiene or assistance needs. One account mentioned an aide belittling a patient while others seemed indifferent toward their calls for help, leading to unnecessary suffering and embarrassment for vulnerable residents. There is a clear pattern where certain staff did not take responsibilities seriously enough, resulting in patients being neglected until pointed out by family members visiting regularly.

Facility cleanliness has also been a major point of contention across the reviews. Many individuals expressed disgust at shared bathrooms that were poorly maintained, often leading patients to avoid using them altogether due to hygienic concerns. Rooms might appear superficially clean when visitors arrive; however, deeper examination revealed dirty floors and sticky surfaces that indicate neglectful conditions behind closed doors. This disarray contributes not only to discomfort but also raises serious questions about infection control practices within these kinds of institutions.

Food quality has been another recurring theme in these accounts: while some reviewers praised the food as satisfactory or even good—particularly regarding its variety compared to other facilities—others indicated it fell short of expectations established during stays at hospitals or alternative rehab centers. Furthermore, there are alarming mentions regarding how mealtimes could sometimes result in missing trays entirely or delayed service that limited what residents could eat due to kitchen hours—even reducing meals down to simple PB&Js when full trays were unavailable.

Lastly, dire warnings echo throughout multiple reviews urging others not to place loved ones at these facilities without careful consideration and vigilance due to systemic inadequacies within their operations. The emotional toll on families grappling with inadequate senior care lays heavy as they witness firsthand the struggles their vulnerable relatives face—being treated like mere numbers rather than human beings deserving compassion and dignity during what ought to be restorative periods following surgeries or health crises.

In conclusion, it is evident from these extensive accounts that significant improvements are needed urgently across various aspects—particularly regarding staffing levels and training concerning eldercare protocols—to address glaring shortcomings before more lives are adversely affected by neglectful environments posing as rehabilitative sanctuaries.

Features

Housing

  • 192 resident community capacity 192 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Buffalo Niagara International (2 miles away) Buffalo Niagara International (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Harris Hill Nursing Facility in Williamsville, NY is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The facility provides a comfortable and welcoming environment with various amenities, including a beauty salon for residents to pamper themselves, cable or satellite TV for entertainment, community operated transportation for easy access to nearby locations, a computer center for staying connected, and a dining room serving restaurant-style meals.

Residents can also enjoy staying active with the fitness room and outdoor space available. For relaxation and leisure activities, there is a gaming room, small library, and wellness center. The facility also offers move-in coordination services and housekeeping assistance to ensure a smooth transition and tidy living spaces. Additionally, Wi-Fi/high-speed internet is provided throughout the premises.

The care services at Harris Hill Nursing Facility are comprehensive and tailored to meet individual needs. With 24-hour call system and supervision in place, residents can feel secure knowing help is readily available. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure proper administration of medications. Special dietary requirements such as diabetes diets are accommodated by the dining services.

To promote mental well-being, the facility provides a mental wellness program along with scheduled daily activities for engagement and socialization among residents. Planned day trips and resident-run activities offer opportunities for exploring new places or pursuing personal interests. Concierge services are also available to assist residents with any queries or special requests they may have.

Harris Hill Nursing Facility benefits from its convenient location surrounded by numerous amenities in close proximity. Residents have access to six cafes, parks, pharmacies, restaurants each nearby which enable them to conveniently explore their surroundings or meet their daily needs. There are also proximity options when it comes to physicians' offices, transportation options including non-medical transportation arrangement services as well as two theaters nearby for entertainment purposes. Additionally, the presence of two hospitals nearby ensures prompt medical attention if needed.

Overall, Harris Hill Nursing Facility offers a vibrant and supportive community where residents can receive personalized care while enjoying a wide range of amenities and engaging activities.

Nearby Places of Interest

Located in the heart of Williamsville, New York, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With theaters such as Regal Transit Center & IMAX and Regal Walden Galleria 4DX & RPX nearby, residents can enjoy entertainment options close to home. Additionally, there are numerous healthcare facilities including Physicians' offices and specialty clinics like Western New York Dermatology for medical needs. The area also boasts an array of dining options ranging from Duff's Famous Wings to Creekview Restaurant, as well as cafes like Starbucks and Panera Bread for leisurely meals or coffee outings. For shopping essentials, there are several pharmacies such as Walgreens and Rite Aid within a short distance. Transportation is easily accessible with Buffalo Niagara International Airport and Amtrak station close by for travel convenience. Parks like Glen Park and Como Lake Park provide opportunities for outdoor recreation, while nearby religious institutions like Saint John Gualbert Catholic Church cater to spiritual needs. With hospitals like Millard Fillmore Suburban Hospital in the vicinity, seniors can rest assured knowing that quality healthcare services are readily available in this vibrant neighborhood.

Theaters

  • Regal Transit Center & IMAX (0.3 miles)
  • Regal Walden Galleria 4Dx & RPX (4.6 miles)
  • AMC Maple Ridge 8 (6.4 miles)

Physicians

  • Dr. Nagy & Dr. Pizzuto (0.5 miles)
  • Western New York Dermatology (1.4 miles)
  • Windsong Radiology Group (1.6 miles)
  • Dr David J. Altman, MD (1.6 miles)
  • Town & Village Pediatrics (2.2 miles)
  • Brain and Spine Center (2.5 miles)
  • University Orthopaedics (5 miles)

Restaurants

  • Duff's Famous Wings (1.1 miles)
  • Pizza Plant Italian Pub (1.8 miles)
  • McDonald's (2.7 miles)
  • Creekview Restaurant (2.8 miles)
  • The Irishman Pub & Eatery (2.9 miles)
  • Tavern at Windsor Park (3 miles)
  • Glen Park Tavern (3 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (2.5 miles)
  • Panera Bread (2.6 miles)
  • Starbucks (2.8 miles)
  • Wegmans Food Markets (3.4 miles)
  • Tim Hortons (3.9 miles)
  • Starbucks (5.4 miles)

Pharmacies

  • Walgreens (2.5 miles)
  • Wegmans (2.7 miles)
  • Wegmans (2.9 miles)
  • Rite Aid (3 miles)
  • Rite Aid (3.1 miles)
  • Rite Aid (3.2 miles)
  • Wegmans (3.3 miles)

Transportation

  • Buffalo Niagara International Airport (BUF) (2.6 miles)
  • Southwest Airlines Co. (2.6 miles)
  • TSA Pre-️Lane (2.6 miles)
  • Amtrak - Buffalo, NY Depew Station (BUF) (3.8 miles)

Parks

  • Glen Park (2.9 miles)
  • Island Park (2.9 miles)
  • South Long Park (3.3 miles)
  • Keysa Town Park (3.4 miles)
  • Meadowlakes (4.5 miles)
  • Como Lake Park (4.7 miles)
  • Westwood Park (5.1 miles)

Hospitals

  • Millard Fillmore Suburban Hospital (3.4 miles)
  • Millard Fillmore Suburban NICU (3.5 miles)

Places of Worship

  • Saint John Gualbert Catholic Church & Diocesan Shrine (6.1 miles)
  • Newman Center at UB (6.6 miles)
  • The Chapel (6.9 miles)

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