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Harris Hill Nursing Facility in Williamsville, NY

Harris Hill Nursing Facility is a nursing home community in Williamsville, NY.

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Harris Hill Nursing Facility in Williamsville, NY

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  • Interior

    A rehabilitation center with people engaging in various therapeutic exercises and activities.

  • Kitchen

    Two people preparing a meal in a modern kitchen with wood cabinets.

  • Lobby

    A well-lit lobby with a skylight where people are seated and engaged in conversation.

  • Exercise Equipment

    A hospital rehabilitation room with patients using exercise equipment.

  • Healthcare

    Medical staff working at a hospital reception desk.

  • Physical Therapy

    An elderly person receives assistance from a healthcare professional while using a treadmill.

  • Chapel

    A small chapel featuring an altar with a cross and stained glass windows.

2699 Wehrle Drive, Williamsville, NY 14221

For more information about senior living options: (866) 208-4318

3.5 from 166 reviews
5 stars
71
4 stars
34
3 stars
11
2 stars
12
1 stars
38

Overall Review of Harris Hill Nursing Facility

common 25 reviews mention this

Therapy support gets frequent praise

Residents frequently describe strong PT and OT support that helps with recovery goals.

Across multiple reviews, residents and families point to the therapy team as a main reason they felt progress during rehab. Several mentions describe therapists as attentive, professional, and focused on getting patients moving again, including after orthopedic surgery. A few reviewers also contrast therapy positively with other parts of the stay when day-to-day staffing or response times felt inconsistent.

common 35 reviews mention this

Staff is caring and respectful

Many reviews highlight staff who treat residents with dignity, kindness, and professionalism.

A recurring theme is how often residents describe kind, respectful interactions from nurses, aides, and therapists. Several reviews mention call buttons being answered promptly and staff coming on time with meds, while others focus on caregivers explaining things and treating patients with dignity. Some reviewers also describe moments of added support during difficult transitions, including end-of-life comfort and discharge help.

caveat 28 reviews mention this

Call light response varies

A significant number of reviews say help can be slow after a call button request.

Many critical reviews describe delays in getting assistance when residents press call lights, especially for toileting, getting out of bed, or getting pain relief. Several reviews connect those delays to staffing shortages or weekend/overnight coverage concerns. Even some otherwise positive experiences include complaints about needing to wait longer than expected for basic help.

common 18 reviews mention this

Food quality is mixed day to day

Residents report that meals range from healthy and good to cold or not well received.

Food is mentioned often, with reviews split between positive descriptions like healthy, good, or enjoyable meals and negative notes about cold food or meals that were not satisfactory. Some reviews specifically call out that food could be improved in taste or consistency, while others mention dietary restrictions and special meal needs being important. A few residents describe better dining experiences than others, which suggests quality may depend on shift or service.

caveat 22 reviews mention this

Cleanliness and bathing are inconsistent

Multiple reviews mention problems with cleanliness, bathing frequency, and bathroom upkeep.

Some reviews praise the facility as clean, orderly, and well kept, including rooms and bathrooms being maintained. Other reviewers describe stronger issues such as odors, dirty bathrooms, and delays with showers or hygiene care. Several critical comments focus on residents being left in soiled clothing or diapers for extended periods, linking hygiene concerns to the same broader issues of responsiveness and staffing.

common 10 reviews mention this

Activities and outings can help

Residents describe a steady schedule of activities, including time outdoors with family.

Several reviews mention there is “always something to do,” including scheduled activities like bingo and day-to-day programs. A few comments highlight access to outdoor spaces such as courtyards and describe walks with family as a helpful change in the day. These mentions tend to appear alongside broader observations about the staff and facility atmosphere.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 192 resident community capacity 192 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Buffalo Niagara International (2 miles away) Buffalo Niagara International (2 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Located in the heart of Williamsville, New York, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With theaters such as Regal Transit Center & IMAX and Regal Walden Galleria 4DX & RPX nearby, residents can enjoy entertainment options close to home. Additionally, there are numerous healthcare facilities including Physicians' offices and specialty clinics like Western New York Dermatology for medical needs. The area also boasts an array of dining options ranging from Duff's Famous Wings to Creekview Restaurant, as well as cafes like Starbucks and Panera Bread for leisurely meals or coffee outings. For shopping essentials, there are several pharmacies such as Walgreens and Rite Aid within a short distance. Transportation is easily accessible with Buffalo Niagara International Airport and Amtrak station close by for travel convenience. Parks like Glen Park and Como Lake Park provide opportunities for outdoor recreation, while nearby religious institutions like Saint John Gualbert Catholic Church cater to spiritual needs. With hospitals like Millard Fillmore Suburban Hospital in the vicinity, seniors can rest assured knowing that quality healthcare services are readily available in this vibrant neighborhood.

Theaters

  • Regal Transit Center & IMAX (0.3 miles)
  • Regal Walden Galleria 4Dx & RPX (4.6 miles)
  • AMC Maple Ridge 8 (6.4 miles)

Physicians

  • Dr. Nagy & Dr. Pizzuto (0.5 miles)
  • Western New York Dermatology (1.4 miles)
  • Windsong Radiology Group (1.6 miles)
  • Dr David J. Altman, MD (1.6 miles)
  • Town & Village Pediatrics (2.2 miles)
  • Brain and Spine Center (2.5 miles)
  • University Orthopaedics (5 miles)

Restaurants

  • Duff's Famous Wings (1.1 miles)
  • Pizza Plant Italian Pub (1.8 miles)
  • McDonald's (2.7 miles)
  • Creekview Restaurant (2.8 miles)
  • The Irishman Pub & Eatery (2.9 miles)
  • Tavern at Windsor Park (3 miles)
  • Glen Park Tavern (3 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (2.5 miles)
  • Panera Bread (2.6 miles)
  • Starbucks (2.8 miles)
  • Wegmans Food Markets (3.4 miles)
  • Tim Hortons (3.9 miles)
  • Starbucks (5.4 miles)

Pharmacies

  • Walgreens (2.5 miles)
  • Wegmans (2.7 miles)
  • Wegmans (2.9 miles)
  • Rite Aid (3 miles)
  • Rite Aid (3.1 miles)
  • Rite Aid (3.2 miles)
  • Wegmans (3.3 miles)

Transportation

  • Buffalo Niagara International Airport (BUF) (2.6 miles)
  • Southwest Airlines Co. (2.6 miles)
  • TSA Pre-️Lane (2.6 miles)
  • Amtrak - Buffalo, NY Depew Station (BUF) (3.8 miles)

Parks

  • Glen Park (2.9 miles)
  • Island Park (2.9 miles)
  • South Long Park (3.3 miles)
  • Keysa Town Park (3.4 miles)
  • Meadowlakes (4.5 miles)
  • Como Lake Park (4.7 miles)
  • Westwood Park (5.1 miles)

Hospitals

  • Millard Fillmore Suburban Hospital (3.4 miles)
  • Millard Fillmore Suburban NICU (3.5 miles)

Places of Worship

  • Saint John Gualbert Catholic Church & Diocesan Shrine (6.1 miles)
  • Newman Center at UB (6.6 miles)
  • The Chapel (6.9 miles)

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