Haven Care- Evergreen

Pros

• The staff at Haven Care Evergreen is friendly and strives to create a family-like atmosphere for the residents.
• The facility is generally kept clean and offers a nice open floor plan, contributing to a secure environment.
• Residents receive excellent one-on-one care, with staff going above and beyond to meet their needs.
• Families feel confident that their loved ones are safe and well taken care of in this facility.
• Communication between staff and families is great, allowing them to set care standards based on their preferences.
• Many reviewers express gratitude for the kind and caring nature of the staff, highlighting positive experiences with their loved ones' care.
• The facility has a good staff-to-resident ratio, ensuring individualized attention for each resident.
• Several families recommend Haven Care Evergreen as an excellent option for memory care services.

Cons

• The owners are only in this business for the money, leading to a lack of genuine care for residents.
• Several incidents involving broken bones occurred without acknowledgment from the staff, raising concerns about safety.
• There were reports of more serious incidents that prompted the removal of a loved one from the facility for their safety.
• Family members found it challenging to rely on the facility for social engagement, as activities outside the home were limited.
• Communication regarding falls and incidents was non-existent, leading to distrust and concern among families.

Review

Haven Care Evergreen has garnered a mix of feedback from families regarding the care provided to their loved ones, painting a nuanced picture of the facility. On one hand, many reviewers laud the staff's friendliness and dedication, often describing them as treating residents more like family than mere patients. Families appreciate the lengths staff members go to ensure that their loved ones feel comfortable and cared for during their stay. A consistent theme in positive reviews is the staff's willingness to communicate regularly with relatives, allowing for tailored care that aligns with individual needs.

The cleanliness of Haven Care Evergreen also receives praise. Reviewers note that the facility is generally well-kept and features a pleasant open floor plan that fosters an inviting atmosphere. This attention to cleanliness and environment contributes positively to the overall experience for both residents and their families. The secure setting in which Haven Care Evergreen is located further enhances its appeal, making it feel safe for those who may be vulnerable due to health conditions.

However, not all experiences have been positive. Some families express deep concerns regarding incidents involving their loved ones while under the facility’s care. Specific complaints point towards inadequate responses from staff in cases of falls or injuries; one family recounts multiple broken bones occurring without acknowledgment from caregivers. These unfortunate events raise significant alarm about safety standards and oversight within the facility. Such glaring issues understandably lead families to question whether they can trust Haven Care with their loved ones’ wellbeing.

In contrast, other families share moving testimonials about how well-adjusted their relatives were at Haven Care Evergreen despite some being initially hesitant or struggling with transitions into memory care. One reviewer noted that management made sure to provide one-on-one support for a resident experiencing difficulty adapting—a gesture appreciated by families stressed over such major life changes. The attentiveness shown by staff members during these adjustments illustrates a commitment to maintaining emotional stability among residents during challenging times.

Moreover, prospective clients thinking about this facility will find encouragement in accounts from satisfied families who believe their parents are safe and well-cared-for at Haven Care Evergreen. Many express relief in knowing that dedicated caregivers are looking after their loved ones' daily needs, underscoring peace of mind as an essential component when selecting memory care options. This feeling of security can be especially reassuring for those who may have demanding schedules or live far away from caregiving facilities.

Ultimately, while there are commendable aspects of Haven Care Evergreen highlighted through numerous reviews—such as the kindness of staff, clean environment, effective communication strategies, and personalized attention—the haunting concerns regarding safety incidents cannot be overlooked. For families considering this option for memory care services, weighing both halves of this narrative becomes crucial; it’s important to seek facilities where compassion intertwines seamlessly with rigorous safety protocols to ensure optimal quality of life for all residents involved.

This part of Albuquerque, New Mexico, offers a variety of amenities and services that cater to seniors looking for a convenient and vibrant lifestyle. With several parks nearby such as Petroglyph National Monument and Roosevelt Park, residents can enjoy outdoor activities and beautiful scenery. There are also numerous dining options ranging from fast food chains like McDonald's to upscale restaurants like Campo and Casa Rondena Winery. For healthcare needs, there are several pharmacies and medical facilities in close proximity, including Women's Specialists of New Mexico and Lovelace Medical Center. Public transportation is easily accessible with the Alvarado Transportation Center and Amtrak & Greyhound Station nearby. Places of worship such as Saint George Greek Orthodox Church provide spiritual support, while entertainment options like Regal Cinema UA Cottonwood Stadium 16 offer recreational opportunities. Overall, this area offers a well-rounded community for seniors seeking a comfortable and engaging living environment.

Parks

• Petroglyph National Monument (0.6 miles)
• Montecito Estates Park (2.5 miles)
• Graves Park (3.9 miles)
• Roosevelt Park (6 miles)

Restaurants

• Chick-Fil-A (0.8 miles)
• McDonald's (2.1 miles)
• Flix Brewhouse (2.8 miles)
• Campo (3.1 miles)
• Golden Pride BBQ Chicken & Ribs (3.4 miles)
• Wendy's (3.7 miles)
• Casa Rondena Winery (4.3 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.6 miles)
• Walgreens (3.4 miles)
• Medicine Chest (3.5 miles)
• Walgreens (3.5 miles)
• Walgreens (3.5 miles)
• Walgreens (4.2 miles)

Physicians

• Keith Basham, PA (1.2 miles)
• Women's Specialists of New Mexico (2.7 miles)
• Smiles For Kids Dentistry & Orthodontics Westside (4.2 miles)
• Dogwood Therapy Service (4.4 miles)
• Medicine At Downtown (4.7 miles)
• Duke City Recovery Toolbox (4.7 miles)
• Southwest Medical Associates (5 miles)

Cafes

• Dutch Bros Coffee (2.5 miles)
• Starbucks (3.2 miles)
• Starbucks (5 miles)
• Starbucks (5.7 miles)
• Satellite Coffee (6.3 miles)
• Olympia Cafe (6.4 miles)
• Satellite Coffee (6.4 miles)

Hospitals

• Comadre A Comadre (3.7 miles)
• Lovelace Medical Center - Downtown (5.3 miles)
• Heart Hospital of New Mexico (5.3 miles)
• UNM Cancer Reseach and Treatment Center (5.5 miles)
• Carrie Tingley Childrens Hospital (5.6 miles)
• Presbyterian (5.7 miles)
• UNM Hospital Hope Building (6.2 miles)

Transportation

• Alvarado Transportation Center (5 miles)
• Amtrak & Greyhound Station (5.1 miles)

Places of Worship

• Saint George Greek Orthodox Church (5.5 miles)
• Faith Chapel (6.1 miles)

Theaters

• Regal Cinema UA Cottonwood Stadium 16 (5.8 miles)