Edgemont Place

Pros

• The nursing and caregiving staff at Edgemont Place are described as very nice, helpful, and caring towards residents.
• Many families appreciate the variety of activities provided for residents and how staff ensure everyone is included.
• Residents enjoy the quality of food offered, with snacks available between meals.
• The move-in process is noted to be welcoming and special, contributing to a positive first impression.
• The facility features a beautiful environment, including peaceful outdoor areas like patios and waterfalls.
• Families have expressed gratitude for the supportive atmosphere created by the staff, indicating that they feel their loved ones are well taken care of.
• Several reviews highlight effective communication from the staff during difficult times, such as providing condolences after a resident's passing.
• Many families recommend Edgemont Place based on positive personal experiences and consistent care for their loved ones.
• The cleanliness of common areas is often appreciated when entering the facility, contributing to an overall pleasant experience.

Cons

• The facility has experienced frequent changes in management, leading to instability and poor service.
• There are issues with the cleanliness of the facility, including delayed cleaning of messes reported by family members.
• Some nursing staff appeared more interested in their phones than in providing care for residents.
• There is a high turnover rate among caregivers, resulting in inexperienced staff and inadequate care.
• Communication from the administration is poor, and families often struggle to get timely responses to their concerns.
• Residents have experienced unexplained injuries without sufficient accountability or transparency from the staff regarding investigations.
• Despite positive aspects like food quality, there are significant concerns about overall care and responsiveness from the facility's personnel.
• The rooms occasionally have unpleasant odors, indicating issues with cleanliness and maintenance.
• Families feel that promises made by staff regarding care or services are not consistently followed through upon.
• There is a lack of proactive communication about residents’ needs and situations, contributing to family frustration and concern.

Review

The reviews of Edgemont Place reveal a complex and varied picture of the facility, showcasing a wide range of experiences from families and residents. At the heart of many positive accounts is the nursing and caregiving staff, who have been consistently described as kind, helpful, and compassionate. Families have noted that their loved ones are treated with dignity and respect; activities are provided regularly to engage residents, fostering a sense of community and inclusion. Many reviewers were particularly pleased with how staff members interacted with residents, highlighting their dedication to making each individual feel valued through personal connections during meals and recreational activities.

However, despite these positive elements, numerous critiques emerged concerning overall management and operational consistency within Edgemont Place. Several reviewers expressed significant concern regarding the impact of frequent administrative changes on the quality of care provided. They noted that such instability has led to poor communication among staff members as well as between the facility and families. Some family members reported experiencing difficulties reaching out for information or assistance when it was critically needed. These communication gaps appeared particularly troubling in light of reports concerning unexplained injuries sustained by residents, leading some families to question the accountability mechanisms in place at the facility.

Additionally, despite praises for certain aspects like food quality and amenities—such as a peaceful outdoor patio—families voiced reservations about cleanliness within the facility itself. Instances were cited where rooms emitted unpleasant odors or where cleanliness standards did not meet expectations. Concerns over hygiene also extended to common areas; one reviewer specifically mentioned fecal matter being left unaddressed outside a resident's door for an entire week despite immediate reporting.

The inconsistency in staffing was another major point of contention; several reviews mentioned high turnover rates among caregivers leading to challenges in delivering consistent care. Some families felt that newer staff members lacked experience or training necessary for adequately addressing resident needs. In contrast, others praised long-standing team members who had developed meaningful relationships with residents over time but lamented that frequent turnover undercut these beneficial dynamics.

Despite these challenges highlighted by many reviewers, there were noteworthy mentions of those who had positive experiences with management prior to recent upheavals associated with new ownership in 2022. Families pointed out their satisfaction with directors who responded promptly to concerns and fostered open dialogue at regular meetings intended for relatives to express feedback about care standards and any issues they faced within the facility.

In summary, Edgemont Place is portrayed through its reviews as an establishment undergoing significant transitions marked by both commendable caregiver dedication and pressing systemic issues related primarily to management effectiveness and communication practices. While some families found comfort in knowing their loved ones received good care during moments spent at Edgemont Place—citing engaging activities alongside attentive staff—others felt compelled to remove loved ones from what they deemed unsafe or poorly managed conditions after witnessing distressing incidents firsthand. The mixed sentiments surrounding this facility emphasize the necessity for improved operational stability alongside continued investment into maintaining high-quality service standards moving forward.

This part of Blaine, Minnesota offers a variety of amenities that cater to seniors looking for convenience and accessibility. With multiple physicians' offices, pharmacies, and hospitals nearby, residents can easily access healthcare services. There are also plenty of dining options ranging from casual eateries like The Roadside and Raising Cane's Chicken Fingers to more upscale restaurants like The Tavern Grill and Axel's Bonfire. For entertainment, seniors can enjoy movies at the nearby theaters such as AMC Coon Rapids 16 or Andover Cinema. Additionally, there are cafes like Starbucks and Caribou Coffee for those who enjoy a cup of coffee while socializing with friends. Nearby parks provide opportunities for outdoor recreation and relaxation, while places of worship offer spiritual support for residents seeking a sense of community. Overall, this area of Blaine provides a well-rounded environment for seniors considering it as their next place of residence.

Physicians

• Suburban Imaging (0.1 miles)
• Multicare Associates (0.1 miles)
• Oakdale OBGYN (0.1 miles)
• Twin Cities Orthopedics Blaine (0.7 miles)
• Pain and Brain Healing Center (1.6 miles)
• Northtown Mall (4.1 miles)
• Aesthetic Reconstructive Plastic Surgery (5.4 miles)

Restaurants

• Blainbrook Entertainment Center (0.3 miles)
• The Roadside (0.9 miles)
• The Tavern Grill (1.1 miles)
• Wild Bills Sports Saloon (1.1 miles)
• Raising Cane's Chicken Fingers (1.2 miles)
• Axel's Bonfire (1.5 miles)
• Invictus Brewing (1.8 miles)

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1.1 miles)
• Walgreens (2 miles)
• Walgreens (4.1 miles)
• Fairview Pharmacy Services (4.2 miles)
• Walgreens (5.1 miles)
• CVS Pharmacy (5.2 miles)

Theaters

• AMC Coon Rapids 16 (2.9 miles)
• Andover Cinema (4.3 miles)

Cafes

• Starbucks (3 miles)
• Caribou Coffee (3.9 miles)
• Caribou Coffee (6.4 miles)
• Caribou Coffee (7.6 miles)

Parks

• Lexington Athletic Complex (3.9 miles)
• Ham Lake City Park (4.7 miles)
• Crooked Lake Park & Beach (5.2 miles)
• Sunshine Park (5.5 miles)
• Riverdale Park (5.9 miles)
• Pinebrook Park (5.9 miles)
• Pennisula Park (7.5 miles)

Places of Worship

• Ephiphany Catholic Church (3.9 miles)
• Fridley United Methodist Church (6.9 miles)
• Open Range Cowboy Church (7.2 miles)
• North Heights Lutheran Church (8.1 miles)

Transportation

• Lino Air Park (5.1 miles)

Hospitals

• Unity Hospital (5.5 miles)
• Anoka Metro Regional Treatment Center (7.2 miles)