Crest View Senior Community

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Crest View Senior Community Crest View Senior Community

Crest View Senior Community

12016 Ulysses Street Ne, Blaine, MN 55434

For more information about senior living options: (844) 490-3973

3.3 from 22 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
1
1 stars
8

Assisted Living Memory Care

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    Overall Review of Crest View Senior Community

    Pros

    • pro One reviewer describes Crestview as a wonderful senior living community with friendly and caring staff.
    • pro The building and grounds are well maintained, and the staff are service-oriented and friendly.
    • pro There are many daily activities and programs, with options to participate or enjoy a quiet apartment.
    • pro Residents feel safe living there.
    • pro The rent includes meals (10 meals), a spacious apartment, Christian activities, and amenities like underground parking with a carwash.
    • pro Residents have the option to move within the campus to the attached Assisted Living/Memory Care building when needed.
    • pro Penny the dog brings joy and is loved by residents.
    • pro The community provides bus transportation for outings, with helpful staff and safe drivers.
    • pro The staff are described as engaging and attentive to residents' needs.

    Cons

    • pro Crest View failed to provide adequate end-of-life care or timely family communication, turning the final days into a circus.
    • pro The facility and hospice providers blamed each other for the lack of communication.
    • pro Staff were described as subpar and inattentive, with inadequate staffing and medications mishandled or ignored.
    • pro A critical medication was not reordered in a timely manner, leaving the resident without essential treatment.
    • pro Attempts to obtain a current medication list were ignored, and there had been three different directors of nurses since 2022.
    • pro The family was not informed when a father had a heart attack and was taken for emergency care.
    • pro A policy restricting visits from a therapy dog due to odor concerns removed joy for residents.
    • pro There were accusations that Crest View prioritizes profits over resident care and overcharges for services.
    • pro Residents experienced hospitalizations or declines linked to care quality, with some not returning to the community.

    Review

    Crestview in Blaine, Minnesota, is described by many residents and their families as a mixed bag of strong positives and serious areas for concern. The community presents itself as a large, connected senior living campus with independent living, assisted living, and memory care options all in one place. The reviews reflect a broad spectrum of experiences, with some families feeling confident about safety, staff kindness, and active programming, while others recount troubling gaps in medical coordination, communication, and timely care. Taken together, these accounts sketch a picture of a place that can continually support a resident's independence and social engagement, but also sometimes misses the mark on critical care needs and family communication.

    Several reviewers speak highly of the independent living experience. People living in the independent apartments emphasize a modern, well-kept campus and a staff that is service-oriented and friendly. Residents describe a rich slate of daily activities and programs, the option to stay in a quiet apartment when needed, and a sense of safety that allows them to live with confidence. Positive comments highlight included meals - one resident mentions ten meals per month as part of the rent - plus amenities like quiet, spacious apartments, Christian activities, an on-site carwash in the underground parking structure, and social opportunities such as playing pool. An important practical point for many is the flexibility to move within the same campus, from independent living to the attached assisted living/memory care building when the time comes, with the ability to relocate "down the hall" rather than moving far away.

    Within the broader community, visitors and family members also describe meaningful, heartwarming moments. A family member who visits frequently notes how Penny, a small dog belonging to a sister-in-law, brings smiles and joy to residents in the building. Although there is tension around pet policy - dogs reportedly are not allowed in memory care due to carpet smells and concerns about odor - the Penny story is used to demonstrate the emotional benefits that pets can bring to residents. The staff and residents are described as welcoming when Penny visits, and the act of sharing this time with the dog is framed as an important, if imperfect, part of life in the community. In another notably positive thread, one reviewer emphasizes the sense of community, safety, and the attentiveness of staff, along with access to bus transportation and organized outings that residents appreciate for social engagement.

    On the other hand, a number of reviews highlight serious shortcomings in communication and clinical care, particularly in transitions and end-of-life circumstances. One family recounts a mother's end-of-life experience where communication broke down badly between the independent living and hospice teams, with blame shifting between providers and little proactive family contact during changes in condition. The result, they state, was a "circus" in the last week of life, with substantial gaps in care and information shared with the family. This is not an isolated narrative; other reviewers describe a pattern of insufficient or delayed communication during health events, including a lack of phone calls or direct communication when a family member was hospitalized or undergoing urgent treatment.

    Medication management and nursing staff issues are another persistent theme. Several reviews describe subpar attention to medications, including a critical incident where a vital medication ran out and was not reordered in a timely fashion. Families report delays in obtaining essential results, such as urine analyses, because samples sat uncollected for days. A recurring complaint is the frequent turnover of nursing leadership - "three directors of nurses since November 2022" - which reviewers suggest contributes to inconsistent care and unclear policies. Requests for a current medication list are said to have gone unanswered multiple times, fueling concerns about transparency and oversight in medication management. Some reviewers also describe a perception that staffing levels are inadequate, and that caregivers may be overwhelmed by the number of residents to attend to, with the implication that this affects the quality of daily care and attention.

    In conversations about memory care, the tension between safety, resident dignity, and family involvement is evident. One reviewer recounts being asked to provide 24/7 supervision to a family member with escalating needs, under the threat that without such supervision, alternative placement would be necessary. The family alleges that the facility failed to provide proper notice consistent with their contract, offering less than 24 hours to secure a move to memory care, and accusing the process of being manipulative or coercive. These concerns are coupled with broader criticisms of staffing sufficiency and wage levels, with some reviewers suggesting that workers are not paid a living wage despite the demands of caring for a large number of residents. The impression left by these accounts is a memory care program that, when under stress, struggles with clear policy communication and reliable execution.

    A separate thread from another reviewer centers on a positive, almost celebratory view of Crestview: a welcoming staff, emphasis on safety, and a broad array of activities and outings that residents can participate in or opt out of as they wish. This voice stresses the value of accessible transportation, the presence of staff who are courteous and safety-conscious, and a community atmosphere that supports social engagement and mutual support among residents. It also highlights the flexibility of care levels within the same campus and the ability to tailor activities and outings to individual interests, which contributes to a sense of vitality and belonging for many residents.

    Overall, the mosaic of experiences at Crestview Blaine shows that the community can deliver a high-quality living environment with strong safety practices, engaged staff, and meaningful social opportunities. Yet it also reveals significant deficiencies in communication, clinical coordination, and staffing reliability that can have real consequences for residents and their families. For anyone considering Crestview, these reviews suggest a careful due diligence approach: inquire about the specifics of communication protocols for health events, obtain a current and detailed medication list, ask about staffing levels and turnover, request a clear explanation of memory care policies and 30-day notice requirements, and observe how staff interact with residents and families during a visit. With clear expectations and proactive oversight, Crestview has the potential to be a supportive home that aligns with what families value most: safety, dignity, social connection, and responsive, transparent care.

    Features

    Housing

    • 96 resident community capacity 96 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (21 miles away) Minneapolis-St Paul International (21 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Crest View Senior Community in Blaine, MN is an assisted living community that specializes in Memory Care. Our community is designed to provide a safe and comfortable environment for individuals with memory impairments.

    We offer a wide range of amenities to enhance the residents' quality of life. The beauty salon ensures that residents can always look and feel their best, while cable or satellite TV provides entertainment options. Our community operated transportation enables easy access to local destinations, and our computer center allows residents to stay connected with loved ones.

    The dining room offers restaurant-style dining with special dietary restrictions considered. Housekeeping services are provided to maintain a clean and tidy living space, and private bathrooms provide convenience and privacy. Residents have access to outdoor spaces such as gardens, as well as indoor facilities like the fitness room and gaming room. The small library offers a quiet place for reading and relaxation.

    We understand the importance of mental wellness, which is why we offer specialized memory care programming along with a mental wellness program. Our 24-hour call system and supervision ensure that help is always readily available, and assistance with activities of daily living such as bathing and dressing are provided by our caring staff. We also assist with transfers, medication management, meal preparation, and coordination with health care providers.

    Our community is conveniently located near various amenities for the residents' convenience. There are two cafes nearby for social outings or casual meals outside the community, as well as two parks for enjoying nature. Five pharmacies and six physicians are within close proximity for easy access to healthcare services. In addition, there are numerous restaurants where residents can dine out or enjoy meals with family members visiting them at Crest View Senior Community.

    At Crest View Senior Community in Blaine, MN, we strive to create a warm and welcoming environment where residents can live comfortably while receiving personalized care tailored to their individual needs.

    Nearby Places of Interest

    Restaurants

    • Blainbrook Entertainment Center (0.1 miles)
    • The Roadside (0.7 miles)
    • The Tavern Grill (1.4 miles)
    • Wild Bills Sports Saloon (1.4 miles)
    • Axel's Bonfire (1.5 miles)
    • Raising Cane's Chicken Fingers (1.5 miles)
    • Shortstop Bar & Grill (2 miles)

    Physicians

    • Suburban Imaging (0.2 miles)
    • Oakdale OBGYN (0.2 miles)
    • Multicare Associates (0.2 miles)
    • Twin Cities Orthopedics Blaine (1 miles)
    • Pain and Brain Healing Center (1.3 miles)
    • Northtown Mall (4.4 miles)
    • The Dental Specialists (5.6 miles)

    Pharmacies

    • Walgreens (0.6 miles)
    • Walgreens (1.4 miles)
    • Walgreens (2.2 miles)
    • Fairview Pharmacy Services (4 miles)
    • Walgreens (4.3 miles)
    • Walgreens (5.1 miles)
    • CVS Pharmacy (5.5 miles)

    Theaters

    • AMC Coon Rapids 16 (3.1 miles)
    • Andover Cinema (4.2 miles)

    Cafes

    • Starbucks (3.2 miles)
    • Caribou Coffee (4.1 miles)
    • Caribou Coffee (6.4 miles)
    • Caribou Coffee (7.6 miles)

    Parks

    • Lexington Athletic Complex (3.9 miles)
    • Ham Lake City Park (4.4 miles)
    • Crooked Lake Park & Beach (5.1 miles)
    • Sunshine Park (5.3 miles)
    • Riverdale Park (5.8 miles)
    • Pinebrook Park (6.1 miles)
    • Kelsey Round Lake Park (7.4 miles)

    Places of Worship

    • Ephiphany Catholic Church (4 miles)
    • Open Range Cowboy Church (6.9 miles)
    • Fridley United Methodist Church (7.1 miles)
    • North Heights Lutheran Church (8.4 miles)

    Transportation

    • Lino Air Park (5.1 miles)

    Hospitals

    • Unity Hospital (5.8 miles)
    • Anoka Metro Regional Treatment Center (7.1 miles)

    Frequently Asked Questions

    Where is Crest View Senior Community?
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