Crest View Senior Community
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12016 Ulysses Street Ne, Blaine, MN 55434
For more information about senior living options: (844) 490-3973
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Crestview in Blaine, Minnesota, is described by many residents and their families as a mixed bag of strong positives and serious areas for concern. The community presents itself as a large, connected senior living campus with independent living, assisted living, and memory care options all in one place. The reviews reflect a broad spectrum of experiences, with some families feeling confident about safety, staff kindness, and active programming, while others recount troubling gaps in medical coordination, communication, and timely care. Taken together, these accounts sketch a picture of a place that can continually support a resident's independence and social engagement, but also sometimes misses the mark on critical care needs and family communication.
Several reviewers speak highly of the independent living experience. People living in the independent apartments emphasize a modern, well-kept campus and a staff that is service-oriented and friendly. Residents describe a rich slate of daily activities and programs, the option to stay in a quiet apartment when needed, and a sense of safety that allows them to live with confidence. Positive comments highlight included meals - one resident mentions ten meals per month as part of the rent - plus amenities like quiet, spacious apartments, Christian activities, an on-site carwash in the underground parking structure, and social opportunities such as playing pool. An important practical point for many is the flexibility to move within the same campus, from independent living to the attached assisted living/memory care building when the time comes, with the ability to relocate "down the hall" rather than moving far away.
Within the broader community, visitors and family members also describe meaningful, heartwarming moments. A family member who visits frequently notes how Penny, a small dog belonging to a sister-in-law, brings smiles and joy to residents in the building. Although there is tension around pet policy - dogs reportedly are not allowed in memory care due to carpet smells and concerns about odor - the Penny story is used to demonstrate the emotional benefits that pets can bring to residents. The staff and residents are described as welcoming when Penny visits, and the act of sharing this time with the dog is framed as an important, if imperfect, part of life in the community. In another notably positive thread, one reviewer emphasizes the sense of community, safety, and the attentiveness of staff, along with access to bus transportation and organized outings that residents appreciate for social engagement.
On the other hand, a number of reviews highlight serious shortcomings in communication and clinical care, particularly in transitions and end-of-life circumstances. One family recounts a mother's end-of-life experience where communication broke down badly between the independent living and hospice teams, with blame shifting between providers and little proactive family contact during changes in condition. The result, they state, was a "circus" in the last week of life, with substantial gaps in care and information shared with the family. This is not an isolated narrative; other reviewers describe a pattern of insufficient or delayed communication during health events, including a lack of phone calls or direct communication when a family member was hospitalized or undergoing urgent treatment.
Medication management and nursing staff issues are another persistent theme. Several reviews describe subpar attention to medications, including a critical incident where a vital medication ran out and was not reordered in a timely fashion. Families report delays in obtaining essential results, such as urine analyses, because samples sat uncollected for days. A recurring complaint is the frequent turnover of nursing leadership - "three directors of nurses since November 2022" - which reviewers suggest contributes to inconsistent care and unclear policies. Requests for a current medication list are said to have gone unanswered multiple times, fueling concerns about transparency and oversight in medication management. Some reviewers also describe a perception that staffing levels are inadequate, and that caregivers may be overwhelmed by the number of residents to attend to, with the implication that this affects the quality of daily care and attention.
In conversations about memory care, the tension between safety, resident dignity, and family involvement is evident. One reviewer recounts being asked to provide 24/7 supervision to a family member with escalating needs, under the threat that without such supervision, alternative placement would be necessary. The family alleges that the facility failed to provide proper notice consistent with their contract, offering less than 24 hours to secure a move to memory care, and accusing the process of being manipulative or coercive. These concerns are coupled with broader criticisms of staffing sufficiency and wage levels, with some reviewers suggesting that workers are not paid a living wage despite the demands of caring for a large number of residents. The impression left by these accounts is a memory care program that, when under stress, struggles with clear policy communication and reliable execution.
A separate thread from another reviewer centers on a positive, almost celebratory view of Crestview: a welcoming staff, emphasis on safety, and a broad array of activities and outings that residents can participate in or opt out of as they wish. This voice stresses the value of accessible transportation, the presence of staff who are courteous and safety-conscious, and a community atmosphere that supports social engagement and mutual support among residents. It also highlights the flexibility of care levels within the same campus and the ability to tailor activities and outings to individual interests, which contributes to a sense of vitality and belonging for many residents.
Overall, the mosaic of experiences at Crestview Blaine shows that the community can deliver a high-quality living environment with strong safety practices, engaged staff, and meaningful social opportunities. Yet it also reveals significant deficiencies in communication, clinical coordination, and staffing reliability that can have real consequences for residents and their families. For anyone considering Crestview, these reviews suggest a careful due diligence approach: inquire about the specifics of communication protocols for health events, obtain a current and detailed medication list, ask about staffing levels and turnover, request a clear explanation of memory care policies and 30-day notice requirements, and observe how staff interact with residents and families during a visit. With clear expectations and proactive oversight, Crestview has the potential to be a supportive home that aligns with what families value most: safety, dignity, social connection, and responsive, transparent care.
Crest View Senior Community in Blaine, MN is an assisted living community that specializes in Memory Care. Our community is designed to provide a safe and comfortable environment for individuals with memory impairments.
We offer a wide range of amenities to enhance the residents' quality of life. The beauty salon ensures that residents can always look and feel their best, while cable or satellite TV provides entertainment options. Our community operated transportation enables easy access to local destinations, and our computer center allows residents to stay connected with loved ones.
The dining room offers restaurant-style dining with special dietary restrictions considered. Housekeeping services are provided to maintain a clean and tidy living space, and private bathrooms provide convenience and privacy. Residents have access to outdoor spaces such as gardens, as well as indoor facilities like the fitness room and gaming room. The small library offers a quiet place for reading and relaxation.
We understand the importance of mental wellness, which is why we offer specialized memory care programming along with a mental wellness program. Our 24-hour call system and supervision ensure that help is always readily available, and assistance with activities of daily living such as bathing and dressing are provided by our caring staff. We also assist with transfers, medication management, meal preparation, and coordination with health care providers.
Our community is conveniently located near various amenities for the residents' convenience. There are two cafes nearby for social outings or casual meals outside the community, as well as two parks for enjoying nature. Five pharmacies and six physicians are within close proximity for easy access to healthcare services. In addition, there are numerous restaurants where residents can dine out or enjoy meals with family members visiting them at Crest View Senior Community.
At Crest View Senior Community in Blaine, MN, we strive to create a warm and welcoming environment where residents can live comfortably while receiving personalized care tailored to their individual needs.
Crest View Senior Community is located at 12016 Ulysses Street Ne, Blaine, MN 55434 in Anoka County, Minnesota
Crest View Senior Community offers a comprehensive array of features that directly support residents with dementia and Alzheimer's disease. Assistance with dressing, bathing, and transfers promotes dignity and comfort while ensuring safety, helping individuals maintain their independence as much as possible. Medication management is crucial for compliance and health stability, reducing risks associated with missed doses. Meal preparation tailored to nutritional needs fosters both physical well-being and social interaction during dining experiences. Coordination with healthcare providers ensures that any medical concerns are promptly addressed, enhancing overall care quality. Transportation arrangements for medical appointments facilitate access to necessary services without added stress for residents or families. The presence of 24-hour supervision provides reassurance that residents are monitored consistently for their safety. Meanwhile, specialized memory care programming and mental wellness initiatives engage cognitive function while promoting emotional health, creating a supportive environment that nurtures both the mind and body of each resident suffering from mild cognitive impairment or advanced stages of memory loss.
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