11800 Xeon Boulevard, Coon Rapids, MN 55448
For more information about senior living options: (866) 208-4318
Overall Review of Camilia Rose Care Center
Pros
The facility is warm, nice, and inviting. - The mother's room is large, and the staff are nice and courteous.
- The facility is clean and nicely decorated.
- The mother was very happy with the care she received at Camilia Rose Care Center.
- The physical and occupational therapy provided was impressive.
- The staff keeps residents active and engaged.
- The grounds are nice and located in a pretty area for walks and outings.
- The facility is always clean and the staff are helpful and kind.
Cons
They were told they couldn’t see their own doctor and would have to leave. - They were misdiagnosed as having asthma and pressed to use a costly inhaler, only to later learn they actually had pneumonia.
- A male therapist allegedly walked into the tub room during a bath, which they considered inappropriate.
- The facility seemed old and unkempt, with the common area tables and floors often in need of cleaning.
- The father-in-law fell three times, the third fall causing a large black eye, and he subsequently died after hospitalization.
- The family’s mother’s hearing aid and glasses were repeatedly misplaced or lost, and they felt misled about care, including about chocolate bars left for her.
- Medications were not given on time, leading to confusion, disorientation, and a hospital visit.
- The facility refused to use military insurance, causing hundreds of dollars in extra costs and persistent billing problems.
Review
Camilia Rose Care Center in Coon Rapids is best suited for seniors who need rehabilitation services and who value a warm, personal staff approach in a clean, comfortable setting. Reviewers repeatedly note that the facility can feel welcoming, with helpful, courteous nurses and aides, and that rooms are adequately sized and kept in decent condition. For families that prize human connection, attentive caregivers, and a programmatic structure aimed at physical and occupational therapy, this center offers a practical, hands-on environment where residents can stay engaged and receive hands-on support in daily activities.
Those considering alternatives should pay close attention to medical risk and safety requirements. Several reviews highlight significant red flags: medications not given on time, leading to hospital trips; a resident left disoriented after a day in the facility; and allegations of privacy violations and inappropriate staff behavior. In addition, several accounts describe maintenance concerns or an unkempt feel in common areas, plus reports of multiple falls, including a fatal incident tied to insufficient supervision. There are also troubling notes about lost or delayed assistive devices and gaps in communication with families. For a resident with complex medical needs or whose safety and timely medical oversight are non-negotiable, these patterns are a meaningful warning.
The strongest pros center on rehab-focused care and the daily presence of attentive professionals. Physical and occupational therapy services receive steady praise, along with the involvement of social workers and nursing staff who are described as caring and responsive. The environment’s cleanliness and pleasant ambience are consistently mentioned, as are the opportunities for residents to stay active through scheduled activities and outings. These positives can meaningfully support recovery and quality of life for many clients, particularly those intent on regaining independence after hospitalization or a bout of illness.
Yet the main cons cannot be dismissed, and they tend to undermine the overall value proposition. Safety and care gaps, especially around medication administration, consistent supervision, and the handling of personal medical devices, are recurring themes. The perception of inconsistent accountability and communication with families compounds these concerns, coloring otherwise positive impressions with caution. The tension between a genuinely compassionate day-to-day experience and broader governance or safety shortcomings produces a fragile balance; what feels like good, attentive care during routines may suddenly be overshadowed by a preventable incident or miscommunication.
From a decision-making standpoint, families should approach with a concrete plan for oversight. If choosing Camilia Rose, demand a detailed care plan that includes proven med-pass routines, a clear escalation path for medical concerns, and daily documentation for any changes in condition. Request access to incident logs and clarity around staffing ratios, especially on shifts when supervision is critical. If potential residents have sensory or cognitive needs, inspect the dementia-capable areas for appropriate supervision levels and environmental safety features. Finally, compare with nearby facilities that demonstrate stronger medical oversight, transparent billing practices, and consistently positive safety records.
Bottom line: Camilia Rose Care Center can be a workable choice for residents whose rehab needs are the priority and who benefit from a friendly, participatory environment. The sentiment across reviews is a clear pattern: warm staff, clean surroundings, and meaningful therapy are real strengths. However, the weight of safety concerns, medication and device-handling lapses, and reports of poor oversight are substantial enough to push families to consider stronger options. For those who can maintain vigilant oversight and demand rigorous care standards, the center may fit. For families prioritizing unwavering safety, proactive medical management, and transparent governance, exploring alternatives with stronger track records is prudent.
80 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (21 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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