11225 Ulysses Street Drive, Blaine, MN 55434
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Across multiple reviews, Twin Cities Orthopedics (TCO) emerges as a place where some patients find highly capable, personable care, while others describe a string of frustrating experiences that leave them questioning communication, empathy, and value. On one end, patients highlight friendly staff, responsive clinicians, and results that restore function. On the other end, there are reports of rushed visits, mismanaged imaging, dismissive attitudes, scarce treatment options beyond standard interventions, and billing practices that feel opaque or unfair. Taken together, the comments paint a complex portrait of an organization that can deliver excellent care in some encounters, but struggles with consistency and patient-centered communication in others.
Several reviewers stress that when the care is good, it's very good. In particular, some patients point to quick access and attentive clinicians who treat them with respect. They describe staff as friendly, knowledgeable, and professional, with specific praise for individuals such as Dr. Jason Barry and his nurse Becky, who are described as genuinely caring and highly skilled. Another patient thanks Becky Munson for excellent service, noting friendly staff, reasonable hours, and decent overall service. There are also mentions of positive experiences with other team members like Ryan, Hannah, and Jared, who are described as professional, friendly, and thorough. A separate account praises the broader TCO experience after a successful right hip replacement and follow-up, emphasizing ongoing concern for health and well-being.
However, a substantial portion of the feedback centers on concerning gaps in care, communication, and cost transparency. One patient recounts a rushed visit that involved "a ton of expensive X-rays," followed by a doctor's brief appearance and a quick directive to go to the hospital. The impression left is that the team is more focused on high billing activity and speed than on thorough assessment or clear guidance. Another reviewer describes an experience in the Stillwater MRI department where scans were misdated or misfiled, setting off a frustrating chain of events. They report not receiving clear explanations from care teams about MRI results and feeling that options were limited to injections or steroids, with little empathy or engagement from staff.
The emotional impact of poor communication and dismissive attitudes comes through strongly. One reviewer with Coxa Breva deformity, who has a long history and significant pain, recalls being told by a nurse, "That's just the way the good lord made you," which felt hurtful and dismissive. They also describe having to do their own MRI result research because the communication from nurses and doctors did not provide clear explanations. The sense conveyed is that for patients who do not anticipate needing a joint replacement, the available options feel narrow or inadequately explained, leaving them with little sense of hope or personalized plan.
Another theme running through the critiques is the difficulty in advocacy and escalation. Some patients feel there is no accessible patient advocate, with complaints routed through an online form that does not accommodate care concerns or direct escalation to a manager. Reports describe repeated attempts to obtain a response, only to find that surveys and forms yield little to no follow-up. The sentiment is that the organization's size has created a barrier to individual attention - concerns are not heard or addressed promptly, leaving patients frustrated and doubting the organization's commitment to patient-centered care. An update from one patient confirms ongoing trouble: a manager never returns calls, forms are not assigned, and the patient ends up feeling ignored.
Billing and insurance practices add another layer of frustration. A reviewer recounts a case in Blaine where, despite confirming urgent-care status and insurance eligibility at the time of service, the clinic billed as regular visits, producing a surprise, substantial bill after the fact. The description is blunt: charges far exceed what would be expected for urgent-care visits, and the explanation from billing staff is that pricing is "posted online," with little in-office guidance or signage. The resulting financial stress - illustrated by a detailed bill showing thousands in charges with patient responsibility in the hundreds to the thousands - paints a picture of miscommunication about coverage and billing rules, which exacerbates a patient's confusion and financial burden.
Against this backdrop of mixed experiences, the stories also include moments of apology and reassurance from the clinicians who clearly strive to deliver quality care. One patient highlights a seamless and positive encounter with Becky Munson and others who offered competent care, suggesting that when staff are aligned with patient needs - through open communication, empathy, and clear explanations - the experience can be markedly better. The anecdotes about successful surgeries and thorough follow-up care reinforce that many patients leave with real improvements and gratitude for the medical expertise they received.
In sum, the collection of reviews depicts an orthopedic care network capable of excellent, compassionate care in some visits while revealing systemic issues elsewhere. The strongest themes point to the need for more consistent patient advocacy, clearer and more empathetic communication, better explanation of MRI findings and treatment options, and greater transparency in billing and insurance interactions. Patients who encountered efficient, respectful teams felt heard and supported, often praising individual clinicians. Others who faced missteps - from mixed imaging results and dismissive attitudes to cumbersome escalation processes and surprising bills - felt left adrift, questioning whether the organization truly prioritizes patient-centered outcomes for those who do not immediately require joint replacement.
Revo Health in Blaine, MN is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and housekeeping services to ensure a comfortable and convenient living environment.
Residents can enjoy delicious meals prepared by professional chefs in the restaurant-style dining room, which can accommodate special dietary restrictions. For those who prefer to cook their own meals, each apartment is equipped with a kitchenette. Outdoor spaces and gardens provide opportunities for relaxation and socialization in a beautiful setting.
Revo Health also provides various care services to meet the individual needs of its residents. Trained staff members are available around the clock to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications in a timely manner. Additionally, a mental wellness program is offered to support the emotional well-being of residents.
To encourage an active lifestyle, Revo Health organizes resident-run activities and scheduled daily activities that cater to different interests and hobbies. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals offer convenience and accessibility for residents.
Overall, Revo Health in Blaine, MN provides a warm and supportive environment where seniors can maintain their independence while receiving personalized care and enjoying various amenities and activities.
Revo Health is located at 11225 Ulysses Street Drive, Blaine, MN 55434 in Anoka County, Minnesota
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