Wingate Residences at Weston

Pros

• The staff at Epoch of Weston has been described as phenomenal, going out of their way to engage residents in daily activities and providing excellent physical care.
• Many reviewers highlighted the kindness and respect shown by the caregivers, making a significant difference in the experience of residents.
• Epoch of Weston offers a clean, beautiful facility with thoughtful amenities, including a lovely dining room and varied menu options.
• Residents and their families praised the effective Physical Therapy and Occupational Therapy services provided at Epoch, which contributed to successful recoveries.
• The facility is commended for its outstanding activities program that includes sensory stimulation, music, arts, and themed celebrations, enhancing the quality of life for residents.
• Families expressed gratitude for the caring environment at Epoch of Weston and noted a strong rapport between staff and family members.
• Reviews indicate that Epoch of Weston is recognized as an excellent choice for rehabilitation and assisted living care due to its supportive staff and comprehensive services.

Cons

• The staff at Wingate @ Weston, including (PT) and (PT), are described as very negative and rude, failing to handle concerns and brushing off complaints from family members.
• There is only one full-time RN on staff, while the lack of experience among per-diem nurses leads to a perception that they are unqualified or less competent.
• Attending doctors misdiagnosed a patient?s condition, indicating poor medical oversight and professionalism at the facility.
• The medicine handling process is criticized for its lack of organization, with handwritten notes leading to confusion and errors.
• Families suspect that the facility's motive is to transition patients into long-term care in order to deplete their insurance benefits for profit.
• Delays in providing appropriate medical equipment were reported, highlighting a lack of timely and effective care.
• A resident experienced a serious fall resulting in a broken hip shortly after admission, raising concerns about the facility's safety protocols.
• Multiple reviews mention high prices for assistance that may not reflect the quality of care provided.
• One reviewer found an unpleasant smell on the patio during warmer months, contributing to an uncomfortable environment.

Review

The reviews for assisted living and nursing facilities in Weston, particularly focusing on Wingate and EPOCH of Weston, present a stark contrast in experiences that families have had as they navigate the care of their loved ones. For some families, Wingate has been a source of great frustration and concern, while others have found solace and satisfaction at EPOCH.

Many reviewers express deep dissatisfaction with their experience at Wingate. Reports indicate a troubling lack of professionalism among staff members, including physical therapists and visiting doctors. Specific individuals were noted as being rude and dismissive when concerns were raised about patient care, which includes failing to follow through on necessary medical orders such as braces. This pattern of unresponsiveness extended to the nursing staff, where there was frustration over a high number of per-diem nurses who allegedly lacked expertise compared to the single full-time registered nurse on duty. Family members expressed disbelief over misdiagnoses?including one case where gout was incorrectly diagnosed instead of a strained muscle?casting doubt on the competence of the facility's medical team.

Moreover, reviewers highlighted significant issues regarding medication handling at Wingate. The absence of an organized system for tracking medication led families to feel alarmed about potential errors in patient care. In one instance, notes taken from Wingate by family members were met with laughter by a primary care physician?s office due to their haphazard nature. This lack of professionalism not only undermines trust in the facility but raises ethical concerns about how patient health is managed within its walls.

Conversely, EPOCH of Weston garnered overwhelmingly positive feedback from many families who described it as a ?hidden gem? within assisted living communities. Reviewers praised both the aesthetic quality and cleanliness of the facility, noting that it offered all-inclusive pricing alongside excellent staff support across long-term care options. Many family members shared personal testimonials about their loved ones thriving under care that emphasized respect and engagement?highlighting how caregivers actively encouraged residents to partake in daily activities and maintain connections with other residents.

The heartwarming accounts reflect an environment characterized by compassion and attentive service at EPOCH. Families commented on meaningful interactions between staff members and residents, citing specific instances where caregivers went above and beyond to ensure dignity during vulnerable moments such as personal hygiene needs or mobility assistance following surgeries or injuries. One reviewer expressed gratitude for receiving rigorous physical therapy six days a week that enabled them to return home with significantly improved strength?a testimony to effective rehabilitation services provided by experienced therapists.

EPOCH also excelled in offering diverse recreational activities designed to foster socialization among residents while considering individual preferences related to dietary restrictions or leisure interests. Activities ranged from sensory stimulation programs in specialized centers to thematic celebrations involving family participation; these were seen as vital components contributing positively to the overall quality of life for its residents. Many reviews commended the robust rapport established between staff members and family members alike, indicating that communication was prioritized throughout each resident's stay.

In summary, while Wingate appears fraught with operational challenges leading to adverse experiences for patients' families?particularly regarding personalized medical attention?the EPOCH facility showcases an exemplary model characterized by caring relationships between staff and residents alongside rich engagement opportunities aimed at enhancing each patient's quality of life. Families considering either option are advised to weigh these insights carefully against their individual needs when selecting appropriate care for their loved ones.

Weston, Massachusetts offers a convenient and accessible location with a variety of amenities for senior living. The area is home to several cafes such as Starbucks and French Press Bakery & Cafe, providing opportunities for socializing and enjoying a cup of coffee. There are also transportation options nearby including MBTA stations and the Framingham Logan Express for easy travel. Places of worship such as Parish of the Messiah and Our Lady's Church offer spiritual support, while hospitals like Newton-Wellesley Hospital and Mount Auburn Hospital ensure access to quality healthcare. Restaurants like Margaritas Mexican Restaurant and Kura Revolving Sushi Bar provide diverse dining options, and pharmacies like CVS are conveniently located for medication needs. Parks like Cat Rock Park and Larz Anderson Park offer opportunities for outdoor recreation, while theaters like Showcase SuperLux cater to entertainment preferences. Overall, Weston, Massachusetts presents a well-rounded community with amenities that cater to various needs for seniors looking to live comfortably in the area.

Cafes

• Starbucks (0.7 miles)
• French Press Bakery & Cafe (4.8 miles)
• Blue Bottle Coffee (5.1 miles)
• Starbucks (5.5 miles)
• Karma Coffee (6.7 miles)
• Flour Bakery + Cafe (7.3 miles)
• Panera Bread (7.5 miles)

Transportation

• MBTA Riverside Station (1 miles)
• MBTA Reservoir Station (5.9 miles)
• Framingham Logan Express (7.4 miles)
• Porter Square MBTA Station (7.8 miles)
• MBTA Davis Square Station (7.9 miles)

Places of Worship

• Parish of the Messiah (1.1 miles)
• Temple Shir Tikva (4.4 miles)
• Our Lady's Church (4.4 miles)
• St Agnes Parish-Arlington (7.4 miles)
• St Paul Parish, Harvard Square (7.6 miles)

Hospitals

• Newton-Wellesley Hospital (1.5 miles)
• McLean Hospital (4.8 miles)
• Mount Auburn Hospital (6.8 miles)
• West Roxbury VA Hospital (6.9 miles)

Physicians

• Mersi (2 miles)
• Lahey Lexington (5.3 miles)
• Dedham Medical (6.4 miles)
• Framingham Pediatrics (7.4 miles)
• Bidmc Lowry Building (7.8 miles)
• Harvard Vanguard Medical Associates (7.8 miles)
• New England Eye Center - Framingham (7.9 miles)

Restaurants

• Margaritas Mexican Restaurant (2.1 miles)
• Wendy's (2.1 miles)
• Echo Bridge Restaurant (3.2 miles)
• McDonald's (3.5 miles)
• Pizzi Farm Market & Deli (4 miles)
• Truly Yogurt (4 miles)
• Kura Revolving Sushi Bar (5.4 miles)

Pharmacies

• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.6 miles)
• Immunogen (3.7 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.7 miles)

Parks

• Cat Rock Park (2.8 miles)
• Prospect Hill Park (3.3 miles)
• Newton Highlands Playground (3.6 miles)
• Cutler Park (5.5 miles)
• Natick Common (6.3 miles)
• Rindge Park (6.7 miles)
• Larz Anderson Park (7 miles)

Theaters

• Showcase SuperLux (5 miles)
• Cinema World Majestic 7 (5.4 miles)
• AMC Framingham 16 (7.3 miles)