Lasell Village

Pros

• Residents at Lasell Village appreciate the well-cooked meals and variety offered on the menu, enhancing their dining experience.
• Many family members have been impressed by the beautiful apartments, spacious rooms, and ample natural light in the facility.
• The staff is described as courteous and responsive, with a friendly demeanor that adds to the welcoming atmosphere.
• Residents enjoy a wide range of activities, such as gardening, attending classes at Lasell University, and engaging in arts and crafts.
• The clean and well-kept surroundings contribute to a pleasant living environment for residents.
• Lasell Village fosters an intellectual community where residents can participate in discussions and take classes together.
• Visitors have noted the civilized ambiance of the cafe with table service and cloth napkins, contributing to an upscale dining experience.
• The facility supports independent activities for residents, encouraging social engagement and continued personal growth through educational opportunities.
• Some reviewers highlight positive experiences during visits, noting that the tours of the facility were informative and enjoyable.

Cons

• The staff is non-responsive, and residents often have to wait excessively for assistance after pressing the call button.
• Staff were reported to be rough when repositioning patients, leading to concerns about care quality.
• There were multiple incidents of a resident falling out of bed due to ignored requests for safety measures.
• The food served was deemed unsatisfactory and not appealing by some residents.
• Residents expressed frustration with the poor communication and attitude from the aides and nurses when they requested help.
• Some family members felt that the nurse/patient ratio was inadequate compared to acute care hospitals, leading to neglectful care situations.
• A lack of attention from staff left residents feeling scared and unsupported during health crises.
• Overall satisfaction with rehabilitation services was low, as some felt that in-home therapy would have been more beneficial.

Review

Lasell Village has long been regarded as a desirable living facility, particularly for seniors seeking a vibrant community and supportive environment. Many former residents and their families share positive experiences that highlight the well-maintained facility, engaging activities, and attentive staff. One resident's mother spent 13 happy years there, enjoying well-cooked meals from a diverse menu, spaciously designed apartments adorned with ample natural light, and scenic views. The facility’s commitment to cultivating an intellectual environment resonates with residents; classes offered in partnership with Lasell University allow them to explore their passions while participating in enriching discussions. Moreover, opportunities for physical activity such as swimming and gardening enhance the quality of life for many residents.

However, not every experience at Lasell Village has been positive. Some families have voiced serious concerns over staffing issues and care quality in the rehabilitation unit, particularly during the challenging times of the COVID-19 pandemic. Reports of non-responsive staff members raised red flags for family members who felt their loved ones were not receiving adequate attention or care. Instances of elderly patients falling out of bed multiple times when specific precautions had been suggested went ignored by staff—as reported by one anguished family—resulting in dire consequences such as severe dehydration and hospitalization.

Despite these alarming incidents, others maintain that Lasell Village offers a congenial atmosphere filled with opportunities for engagement and learning. New residents often express their satisfaction upon moving into this picturesque facility where everything from dining areas to common spaces exudes warmth and beauty. Friends visiting current residents have noted the civilized dining experience complete with table service and cloth napkins—not typical institutional fare—which contributes positively to the overall impression of the place.

But still, contrasting reviews indicate that some visitors have encountered less favorable conditions within certain departments. Criticism has been leveled at both rehabilitation practices and staff attitudes toward patients needing assistance, leading frustrated family members to question whether their loved ones would be better off receiving therapy at home instead of within these walls. Complaints about inadequate medical attention coupled with unresponsive call buttons have provoked frustration amongst those looking after relatives who require constant supervision due to health challenges.

In stark contrast to these troubling accounts are glowing testimonials about life at Lasell Village from satisfied current residents who revel in its many advantages. Many enjoy communal living along with stimulating programming that encourages lifelong learning—a vital aspect often cherished by retirees looking for purpose beyond mere leisure activities. The encouragement towards independent activity allows individuals to continue making meaningful contributions beyond their immediate surroundings—a quality appreciated by socially active residents involved in tutoring programs or pursuing personal projects.

While potential future residents may find certain aspects appealing at Lasell Village—such as beautiful surroundings or friendly introductory tours—the evidence suggests it is essential for families considering placement here to conduct thorough evaluations based on personal needs rather than solely relying on surface-level impressions or anecdotal recommendations. Understanding both sides—the vibrant community spirit embraced by many alongside unfortunate experiences recounted concerning care negligence—is critical when navigating this crucial decision regarding senior living arrangements.

Transportation

• MBTA Riverside Station (0.2 miles)
• MBTA Reservoir Station (5.2 miles)
• MBTA Fenway Station (7.4 miles)
• Porter Square MBTA Station (7.5 miles)

Places of Worship

• Parish of the Messiah (0.6 miles)
• Our Lady's Church (4.9 miles)
• Temple Shir Tikva (5.2 miles)
• St Paul Parish, Harvard Square (7.2 miles)
• St Agnes Parish-Arlington (7.4 miles)

Hospitals

• Newton-Wellesley Hospital (0.6 miles)
• McLean Hospital (4.8 miles)
• West Roxbury VA Hospital (6 miles)
• Mount Auburn Hospital (6.4 miles)
• Brigham and Women's Hospital (7.3 miles)
• New England Baptist Hospital (7.3 miles)
• Boston Children's Hospital (7.3 miles)

Cafes

• Starbucks (0.6 miles)
• French Press Bakery & Cafe (4 miles)
• Blue Bottle Coffee (4.3 miles)
• Starbucks (5 miles)
• Flour Bakery + Cafe (6.9 miles)
• Starbucks (7.1 miles)
• Tatte Bakery & Cafe (7.1 miles)

Restaurants

• Echo Bridge Restaurant (2.2 miles)
• Margaritas Mexican Restaurant (2.4 miles)
• Wendy's (2.6 miles)
• McDonald's (2.6 miles)
• Truly Yogurt (3.7 miles)
• Pizzi Farm Market & Deli (4.6 miles)
• Kura Revolving Sushi Bar (4.9 miles)

Pharmacies

• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.8 miles)
• Wegmans (4 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.4 miles)

Parks

• Newton Highlands Playground (2.6 miles)
• Cat Rock Park (3.7 miles)
• Prospect Hill Park (3.9 miles)
• Cutler Park (4.6 miles)
• Larz Anderson Park (6.2 miles)
• Natick Common (6.3 miles)
• Jamaica Pond (6.9 miles)

Physicians

• Mersi (2.9 miles)
• Dedham Medical (5.5 miles)
• Lahey Lexington (5.8 miles)
• Bidmc Lowry Building (7.1 miles)
• Mass. Eye and Ear (7.3 miles)
• Harvard Medical School (7.4 miles)
• Harvard Vanguard Medical Associates (7.6 miles)

Theaters

• Showcase SuperLux (4.2 miles)
• Cinema World Majestic 7 (4.9 miles)