Care One At Newton
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Information last verified:
2101 Washington Street, Newton, MA 02462
For more information about senior living options: (844) 490-3973
The staff are friendly, professional, and genuinely care for residents. The facility is clean, bright, and well maintained. The rehab team consistently delivers outstanding, patient-centered care that helps residents regain strength. Admissions and case management staff are knowledgeable, helpful, and supportive to families. Nurses and CNAs are kind, respectful, and attentive to residents’ needs. Families feel reassured by thorough communication and smooth transitions back home. Wound care specialists and therapists demonstrate exceptional skill and dedication. Many reviewers note compassionate, dedicated care from individual staff members like Henry and Maggie.
The facility is described as the worst nursing home, with patients left in feces and urine for over two hours and staff who withhold medications and threaten residents. Management is portrayed as lazy and ineffective, with the supervisory team called a joke. Night shift nurses are described as horrible, playing loud music, not in uniform, and not giving meds if they dislike a patient. Residents experience long delays in call-bell responses, sometimes waiting hours for basic assistance. The facility is accused of prioritizing profits over residents, including reports of putting liens on homes to collect money. The food and overall care are criticized as poor, and there are mentions of cleanliness and odor issues. There are credible reports of neglect, with residents being left unattended and ignored by staff. Some staff are described as rude or unprofessional, including admissions personnel viewed as unhelpful. Several reviews warn others to stay away, citing deceptive discharge practices and bed allocation concerns.Care One at Newton is best suited for families seeking robust rehabilitation and a facility that can coordinate a clear path back to home, especially after surgery or a stroke where intensive PT and OT are valued. The best fits are those who want a dedicated rehab team, strong case management, and a clean, well-maintained environment that supports mobility and functional recovery. When the focus is on getting the patient back to daily living with professional supervision and a defined discharge plan, Care One Newton often delivers. The standout rehab capability, paired with attentive social work and a facility that presents as bright and orderly, creates a compelling option for short-term, mobility-centered recoveries.
Those considering alternatives should take a hard look at consistency and safety. Some families report prolonged, troubling gaps in response times, inconsistent bedside care, and even episodes of neglect or miscommunication that escalate stress for both residents and their loved ones. For families that cannot tolerate hours-long call-bell delays, care that feels reactive rather than proactive, or administrative tensions that complicate discharge planning, other providers may offer more reliable day-to-day steadiness. Kosher meal needs, predictable night staffing, and a consistently respectful atmosphere are also legitimate considerations for choosing higher-veil options elsewhere.
The strongest positives center on the rehab ecosystem and the practical supports around it. The facility earns praise for its rehab teams (PT and OT) and for staff members who go the extra mile, including wound-care nursing when needed. Cleanliness and a well-lit, open atmosphere further support recovery, while case managers and admissions personnel frequently receive commendations for guiding families through transitions. When administrators or social workers do connect with families, answering questions, smoothing insurance and discharge processes, and coordinating with hospitals, the experience can be highly reassuring and decidedly more capable than typical post-acute care settings.
However, the negatives carry real weight. Repeated concerns about staff availability, inconsistent communication, and documented incidents of mistreatment or neglect undermine trust. Night-shift responsiveness is a recurring pain point, with many families reporting delays that extend well beyond reasonable expectations. Discharge timing, med administration issues, and evidence of miscommunication around appointments or transfer decisions add to a pattern that makes some families question long-term safety and reliability. The frequency and intensity of such feedback suggest that while the rehab engine can be excellent, the care experience as a whole is not uniformly dependable.
In practical terms, the key pros can offset the main cons for certain scenarios, chiefly short-term rehab where the goal is to restore mobility and return home or to outpatient care. Families who plan to stay engaged, leverage the strong case management, and monitor daily care closely may find Care One at Newton a strong ally. The presence of compassionate caregivers in many units, and the ability to mobilize resources quickly through the wound team or therapy staff, can keep recovery on track despite occasional service gaps. But this offset relies on vigilant family involvement and a preference for active oversight rather than passive acceptance.
The bottom-line takeaway is decisive: Care One at Newton offers compelling rehabilitation potential and a generally clean, organized environment, but it demands careful due diligence. Prospective families should tour with a focused checklist, observe call-bell response times, speak with both day and night staff about routines, request to meet the wound-care and therapy leads, review discharge planning processes, and probe any recent incidents or patient safety concerns. If the tone during visits points to reliable, compassionate daily care and clear communication channels, the facility can be a strong fit. If not, redirect to options with a track record of consistently steady bedside care and fewer safety-related red flags.
202 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Care One at Newton is an assisted living community located in Newton, Massachusetts. Our community offers a wide range of amenities to enhance the quality of life for our residents.
Our residents have access to a beauty salon where they can receive professional grooming services. They can also enjoy cable or satellite TV in their own private rooms. We provide community-operated transportation to help our residents get around and explore the surrounding area.
We have a computer center where residents can stay connected with loved ones and engage in online activities. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team. For those who prefer to cook their own meals, we provide kitchenettes in each apartment.
The fitness room is available for residents who want to stay active and maintain their physical well-being. Additionally, we offer fully furnished apartments for convenience and comfort.
Our gaming room provides opportunities for socializing and recreational activities. Residents can relax and unwind in our beautiful garden or outdoor space. For those who enjoy reading, we have a small library on-site.
At Care One at Newton, we understand the importance of maintaining a clean living environment. That's why we offer housekeeping services to ensure that our residents' living spaces are always tidy.
We provide move-in coordination services to make the transition into our community as smooth as possible for new residents. Transportation arrangement services are also available for non-medical purposes as well as transportation to doctors' appointments.
For wellness needs, we have a wellness center where residents can participate in various programs and activities that promote mental and physical health. Wi-Fi/high-speed internet is readily accessible throughout the community.
When it comes to care services, our staff is available 24/7 through our call system for any emergencies or assistance needed by our residents. We offer assistance with daily living activities such as bathing, dressing, and transfers.
Our team is experienced in managing medications and ensuring that they are taken according to prescribed schedules. We also provide special dietary accommodations, including diabetic diets and other dietary restrictions.
Various activities are available to keep our residents engaged and entertained. Our concierge services are here to assist with any needs or requests. Fitness programs and scheduled daily activities promote an active lifestyle. Planned day trips and resident-run activities provide opportunities for socializing and exploring the community.
We are conveniently located near cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This allows our residents to easily access various amenities and services in the surrounding area.
At Care One at Newton, we strive to create a welcoming community where our residents can enjoy a comfortable and fulfilling lifestyle with the assistance they need.
Care One At Newton is located at 2101 Washington Street, Newton, MA 02462 in Middlesex County, Massachusetts
Care One At Newton on seniors.fyi includes 10 photos including images showing interior, landscaping, dining, decor, natural light, piano, lighting, bright lighting, and more.
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Interior
Outdoors
Decor
Bedroom
Lighting
Outdoor
Lobby
Piano
Exercise Equipment
