Care One At Newton

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  • Interior

    A cozy seating area featuring two modern chairs and decorative shelves, creating a warm and inviting space.

  • Outdoors

    A view of a school building with a flag in the foreground, set against a clear blue sky.

  • Decor

    A cozy and modern dining area with neatly arranged tables, chairs, and tasteful decor.

  • Bedroom

    A well-lit hospital patient room featuring two beds and modern furnishings.

  • Lighting

    A beautifully arranged space featuring a black grand piano, complemented by elegant wall art and soft lighting.

  • Outdoor

    A bustling outdoor community event featuring various attractions, including bouncy castles and food tents.

  • Lobby

    A spacious and well-lit lobby featuring modern seating arrangements and greenery.

  • Piano

    A stylish interior featuring a grand piano and artistic photographs on the walls.

  • Exercise Equipment

    A spacious physical therapy room equipped with exercise equipment and a set of stairs for rehabilitation training.

Care One At Newton

2101 Washington Street, Newton, MA 02462

For more information about senior living options: (844) 490-3973

4 from 100 reviews
5 stars
65
4 stars
7
3 stars
3
2 stars
8
1 stars
17

Skilled Nursing Facility

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    Overall Review of Care One At Newton

    Pros

    • pro The brother is well taken care of and is happy.
    • pro The rehab team is phenomenal and the caring staff do so much for residents.
    • pro Care One has helped my father regain mobility; he is walking again.
    • pro The facility is clean and neat, and residents are kept super clean.
    • pro Nurses are great and Maggie, the social worker, is wonderful.
    • pro Henry Kiddu, the wound nurse, provided exceptional wound-care and helped wounds heal.
    • pro Care One at Newton has staff who are nice, professional, and caring.

    Cons

    • pro They hate the food and find the kitchen awful.
    • pro They do not recommend this place, calling it the worst nursing home.
    • pro They describe neglect, with patients left in feces and urine for over two hours.
    • pro They report nurses not giving medications to patients they don't like, and even threatening patients, with inexperienced and untrained staff.
    • pro They say management is lazy and relies on a few good staff to look good.
    • pro They state the night shift nurses are horrible, often not in uniform, playing loud music, and withholding meds.
    • pro They claim there is miscommunication and poor coordination, causing stress for guardians.
    • pro They accuse the facility of trying to steal money, including placing a lien on a resident's house.

    Review

    The reviews paint a portrait of Care One and its related facilities that is at once hopeful and troubling, with sharp contrasts between the quality of rehabilitation services and the quality of daily care and administration. On one hand, multiple witnesses report highly effective, attentive rehab teams that help patients regain mobility and recover from surgeries or strokes. On the other hand, a large share of feedback centers on serious concerns about food, daily care, staffing, communication, safety, and management. The result is a complex mosaic: some residents thrive on the rehabilitation floor, while others struggle with the broader living environment, oversight, and coordination of care.

    Several accounts highlight an unusually strong rehabilitation program. Families repeatedly praise the dedicated therapists - both physical and occupational - who push for progress and celebrate measurable gains. In particular, references to individual clinicians like Henry (a wound nurse), Rebecca, and Lovely stand out as the kind of staff who go beyond routine duties to support recovery. Wound care and intensive therapy are singled out as standout aspects of care, with some residents recalling substantial improvements in function, such as walking again after a period of disability or significant wound healing thanks to skilled interventions and consistent repositioning. The rehab staff appears to be a bright, consistent bright spot across multiple reviews, sometimes described as the facility's strongest asset.

    Yet across the same set of experiences, the tone shifts dramatically when discussing non-rehabilitative care and the broader day-to-day operation of the facility. A recurring theme is dissatisfaction with dining and nutrition: residents report restrictions on what they can eat, a lack of choice, and in some cases being treated as if their dietary needs or preferences don't matter. One reviewer explicitly notes being unable to order personal meals, coupled with a sense of being repeatedly lied to by staff about dietary matters. This concern ties into a wider critique of communication and responsiveness: guardians and family members feel left in the dark about appointments or medical questions, and some residents report confusion and stress stemming from poor lines of communication with the facility's administration and care teams.

    Safety and professional conduct are other major threads. Several reviewers recount experiences that raise alarms about staff reliability and patient safety. There are explicit allegations of neglect, including leaving patients in their waste for extended periods and issues with med administration. Night-shift care is described as particularly problematic by some, with reports of noise, uniforms, and contact practices that undermine trust, and even claims that some CNAs sleep on the job. The handling of complex medical events - such as feeding-tube management and the coordination of outpatient follow-ups - also comes under criticism, with guardians reporting misdirected hospital referrals and delays that heighten stress and confusion.

    Management and accountability features prominently in the critique as well. A number of reviewers characterize the leadership as lazy or ineffective, describing a culture where miscommunication goes unchecked, and where staff may be "riding on the goodwill" of a few excellent practitioners rather than addressing systemic gaps. There are explicit reports to outside authorities and agencies, including mentions of the Department of Public Health being called due to neglectful practices. Some reviewers even raise the specter of financial pressure and coercive practices, citing concerns about liens and the financial impact on residents' families, though these points appear as allegations rather than verified facts within the reviews themselves.

    Within the same conversations, there are glimmers of gratitude and reassurance that show a facility capable of high-quality care when conditions align. Several reviews emphasize warm, professional interactions with social workers who provide essential support and guidance. Names like Maggie, as well as other social workers mentioned by families, appear as trusted figures who help navigate planning and emotional support, even if their impact is inconsistent across the building. There are also narratives of clean, well-maintained spaces and staff who demonstrate patience, kindness, and a genuine commitment to their residents' well-being on certain floors or during particular shifts. In some stories, family members celebrate staff who have become like family, going above and beyond to ensure safety and progress.

    Taken together, the collection of experiences suggests a facility with substantial potential, especially in rehabilitation and certain compassionate caregiving roles, but with significant and ongoing challenges in overall care operations. The most constructive takeaway is that rehabilitative services can be excellent and transformative when delivered by dedicated professionals, while the surrounding ecosystem - nutrition, daily care, safety, communication, and management - frequently undermines resident well-being. For families evaluating this facility, the message is clear: progress and care can be real and meaningful, but they may be uneven, highly unit-specific, and dependent on the particular staff on duty. The overall impression is that meaningful improvements are possible, but broad, system-wide changes are essential to ensure consistent, safe, and respectful care for every resident.

    Features

    Housing

    • 202 resident community capacity 202 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Gen Edw L Logan International (13 miles away) Gen Edw L Logan International (13 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Care One at Newton is an assisted living community located in Newton, Massachusetts. Our community offers a wide range of amenities to enhance the quality of life for our residents.

    Our residents have access to a beauty salon where they can receive professional grooming services. They can also enjoy cable or satellite TV in their own private rooms. We provide community-operated transportation to help our residents get around and explore the surrounding area.

    We have a computer center where residents can stay connected with loved ones and engage in online activities. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team. For those who prefer to cook their own meals, we provide kitchenettes in each apartment.

    The fitness room is available for residents who want to stay active and maintain their physical well-being. Additionally, we offer fully furnished apartments for convenience and comfort.

    Our gaming room provides opportunities for socializing and recreational activities. Residents can relax and unwind in our beautiful garden or outdoor space. For those who enjoy reading, we have a small library on-site.

    At Care One at Newton, we understand the importance of maintaining a clean living environment. That's why we offer housekeeping services to ensure that our residents' living spaces are always tidy.

    We provide move-in coordination services to make the transition into our community as smooth as possible for new residents. Transportation arrangement services are also available for non-medical purposes as well as transportation to doctors' appointments.

    For wellness needs, we have a wellness center where residents can participate in various programs and activities that promote mental and physical health. Wi-Fi/high-speed internet is readily accessible throughout the community.

    When it comes to care services, our staff is available 24/7 through our call system for any emergencies or assistance needed by our residents. We offer assistance with daily living activities such as bathing, dressing, and transfers.

    Our team is experienced in managing medications and ensuring that they are taken according to prescribed schedules. We also provide special dietary accommodations, including diabetic diets and other dietary restrictions.

    Various activities are available to keep our residents engaged and entertained. Our concierge services are here to assist with any needs or requests. Fitness programs and scheduled daily activities promote an active lifestyle. Planned day trips and resident-run activities provide opportunities for socializing and exploring the community.

    We are conveniently located near cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This allows our residents to easily access various amenities and services in the surrounding area.

    At Care One at Newton, we strive to create a welcoming community where our residents can enjoy a comfortable and fulfilling lifestyle with the assistance they need.

    Videos

    Nearby Places of Interest

    Hospitals

    • Newton-Wellesley Hospital (0.3 miles)
    • McLean Hospital (5.3 miles)
    • West Roxbury VA Hospital (5.5 miles)
    • Mount Auburn Hospital (6.7 miles)
    • Brigham and Women's Hospital (7.3 miles)
    • New England Baptist Hospital (7.3 miles)
    • Boston Children's Hospital (7.4 miles)

    Transportation

    • MBTA Riverside Station (0.5 miles)
    • MBTA Reservoir Station (5.2 miles)
    • MBTA Fenway Station (7.5 miles)
    • Framingham Logan Express (7.6 miles)

    Places of Worship

    • Parish of the Messiah (1.1 miles)
    • Temple Shir Tikva (5.3 miles)
    • Our Lady's Church (5.5 miles)
    • St Paul Parish, Harvard Square (7.4 miles)

    Cafes

    • Starbucks (1.3 miles)
    • French Press Bakery & Cafe (3.4 miles)
    • Blue Bottle Coffee (4.2 miles)
    • Starbucks (5.3 miles)
    • Starbucks (6.6 miles)
    • Flour Bakery + Cafe (7.1 miles)
    • Tatte Bakery & Cafe (7.4 miles)

    Restaurants

    • Echo Bridge Restaurant (1.8 miles)
    • McDonald's (2.2 miles)
    • Margaritas Mexican Restaurant (3 miles)
    • Wendy's (3.2 miles)
    • Truly Yogurt (3.2 miles)
    • Kura Revolving Sushi Bar (5.2 miles)
    • Pizzi Farm Market & Deli (5.2 miles)

    Pharmacies

    • CVS Pharmacy (2.1 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (3.2 miles)
    • Walgreens (3.5 miles)
    • Wegmans (3.9 miles)
    • CVS Pharmacy (4.1 miles)
    • CVS Pharmacy (4.4 miles)

    Parks

    • Newton Highlands Playground (2.3 miles)
    • Cutler Park (4.1 miles)
    • Cat Rock Park (4.2 miles)
    • Prospect Hill Park (4.6 miles)
    • Natick Common (5.9 miles)
    • Larz Anderson Park (6.1 miles)
    • Jamaica Pond (6.8 miles)

    Physicians

    • Mersi (3.4 miles)
    • Dedham Medical (4.9 miles)
    • Lahey Lexington (6.4 miles)
    • Bidmc Lowry Building (7.2 miles)
    • Mass. Eye and Ear (7.3 miles)
    • Harvard Medical School (7.5 miles)
    • Framingham Pediatrics (7.6 miles)

    Theaters

    • Showcase SuperLux (4.1 miles)
    • Cinema World Majestic 7 (5.2 miles)
    • AMC Framingham 16 (7.4 miles)

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