Waterstone At Wellesley
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Apartment Complex
27 Washington Street, Wellesley, MA 02482
For more information about senior living options: (844) 490-3973
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Waterstone at Wellesley is an exceptional community with a warm and welcoming atmosphere. The facility is beautifully maintained, and the concierge team is truly outstanding. They are always professional, friendly, and go above and beyond to assist with anything needed. Waterstone exudes a warm, welcoming, and genuinely caring environment. The staff and residents are amazing. Waterstone at Wellesley is the most wonderful place; the staff really cares about the residents and only wants the best for them. The concierge is very helpful. The facility is beautiful with incredible staff. Residents are lovely and very happy with the environment; the staff are exceptional and very caring.
This company does not give the best customer service. The visiting nurse said she did not like the facility as she found the staff not very friendly.Waterstone at Wellesley comes across as a warm, thriving senior living community where daily life is shaped by excellent dining, attentive staff, and a strong sense of belonging. The campus feels cared-for and well-run, and many residents give a shout-out to Emma, the manager who helps keep the dining room and residence life humming smoothly. The combination of thoughtful meals and a supportive team sets the tone for what many describe as the best times they've had in this stage of life.
Several residents speak from long-tenured experience, with one noting they have lived at Waterstone for a decade, appreciating the stability and continuity of care that comes from both the office and the dining venue working in harmony. They describe a foundation for a vibrant resident community - one that fosters fellowship and fun. It's a place where families feel secure, evidenced by a mom who was among the first residents and has now been part of Waterstone for more than twelve years. She and her family value the opportunities to participate in activities and to dine with friends, and they especially appreciate the consistent, attentive care she receives, which helps them sleep easy at night.
Across the reviews, the common thread is a pervasive warmth and genuine care from a broad spectrum of staff. From waitstaff and maintenance crews to management, front desk personnel, and drivers, Waterstone is portrayed as a place where people feel welcome and looked after. The experience is described as warm, welcoming, and genuinely compassionate, a sentiment echoed by multiple reviewers who say the environment feels safe, uplifting, and sincerely caring. One resident emphasizes that the care extends all the way through the community - from residents to staff - and every interaction reinforces a sense of belonging.
Concierge service and dining receive particular praise for their reliability and personal touch. The concierge team is repeatedly described as outstanding - professional, friendly, and consistently willing to go above and beyond to help with anything needed. The dining program is highlighted as a standout feature, with residents noting high-quality food, an inviting dining room atmosphere, and a menu filled with variety and options. Several accounts emphasize the important role that dining and social spaces play in daily life, including a comfortable hearth area and ample common spaces that foster conversation and camaraderie.
In addition to everyday warmth, Waterstone is celebrated for organized events and meaningful experiences. One memorable instance was a first Seder night organized by Sara Lee and Barbara Sheff, where fourteen residents participated, the room was thoughtfully set with traditional plates and wine goblets, and the kitchen staff prepared a traditional menu. Attendees expressed gratitude for the care and effort that created a beautiful and meaningful evening, underscoring how the community embraces cultural and religious traditions as part of life at Waterstone.
Not every review is unalloyed, however. One account recounts a more challenging experience, describing unprofessionalism and a lack of responsiveness from the corporate office during the fall of 2023. After an initial visit and a promising engagement with a potential move for a family member, the process stalled with a missed medical evaluation and a sense of ghosting, leaving the family feeling that the communication and compassion they expected from a professional organization were not met. This perspective stands in contrast to the overwhelmingly positive experiences of many residents and their families, illustrating that, as with any community, there can be varied moments in the process and service.
Other testimonials center on independence, accessibility, and a sense of home. Dan Griffin, an 85-year-old widower, describes Waterstone as a joyful discovery that shattered preconceived notions about senior living. He enjoys the idea of being able to walk to local shops, physicians, and church, and he relishes the riverbank paths nearby. He notes that the burden of maintaining a house and cars is alleviated, replaced by a great feeling of freedom and belonging in a loving community - an autumn of life experience he warmly encourages others to consider exploring.
Family members and long-time residents repeatedly highlight how the staff make Waterstone special. In one moving account, a family member reflects on parents who moved to Waterstone's Independent Living side in 2017, with the dad's dying wish being to remain at Waterstone, looking out over the Charles River. The staff's care stands out as a consistent positive thread - from the front desk to nursing leadership like Maureen (Head Nursing) and Shannon, to contributors in the assisted living and dining teams. The director, Devon, is praised for maintaining an excellent staff and a capable nursing crew, and many family members express a willingness to imagine living there themselves, especially given the strong sense of community and ongoing activities.
An emphasis on resilience and togetherness is also clear from testimonials about the pandemic era. Families recount how Waterstone pulled together to get through difficult times safely, a testament to the community's commitment to residents' well-being. Names like Teisha, Helena, Jody, Tom, Karen, Patrick, and Jamal appear as examples of staff who helped navigate through challenging moments with care and competence. The front desk staff - Barbara, Vicki, Cecile (also known as CC), Jacob, Sonny, George, Aurora, and others - are repeatedly acknowledged for their warmth and reliability, reinforcing the sense that Waterstone is a place where people look out for one another.
In the end, Waterstone at Wellesley is described as more than a place to live; it is depicted as a dignified oasis along the Charles River, where fine dining, enriching programs, and engaging outings coexist with a supportive, capable staff. Residents and families alike speak of a way of life shaped by kindness, community, and ongoing opportunities to connect with others. With a strong sense of place, a robust array of activities, and a culture of care that many guests and residents celebrate, Waterstone continues to earn high praise and, for many, becomes the destination where neighbors refer neighbors and where life in the autumn years feels vibrant and meaningful. This is a community that many believe is truly outstanding.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Continuing learning programsContinuing learning programs are important for seniors to keep their minds active, maintain cognitive function, and prevent mental decline. These programs also provide social interaction, a sense of purpose, and opportunities for personal growth and fulfillment in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences. Family private dining roomsFamily private dining rooms are important for seniors as they provide a space for quality time with loved ones, encourage social interaction, and allow for a sense of normalcy and comfort in their living environment. This can greatly improve their overall well-being and quality of life.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Waterstone at Wellesley is an exceptional assisted living community located in the charming town of Wellesley, Massachusetts. Our community offers a variety of care options, including Independent Living and Respite Care, ensuring that we can meet the individual needs of our residents.
At Waterstone at Wellesley, we provide a wide range of amenities to enhance the quality of life for our residents. Our beautifully designed community features a beauty salon, where residents can pamper themselves and stay looking their best. We also offer cable or satellite TV for entertainment, as well as community-operated transportation for convenient travel.
For those looking to stay connected and engaged, we have a computer center and continuing learning programs available. Residents can expand their knowledge and skills while enjoying the company of others. Dining is an important aspect of our community, with a dining room offering restaurant-style dining and private family dining rooms for special occasions.
Staying active and fit is made easy with our fitness room and swimming pool facilities. Residents can exercise at their own pace or participate in organized fitness programs. Our outdoor patio and garden areas provide peaceful spaces to relax or socialize with friends. Additionally, we have a gaming room and small library for leisurely activities.
Waterstone at Wellesley is pleased to be pet-friendly because we understand the importance of companionship. Private bathrooms are provided in every apartment for added comfort and privacy. Housekeeping services are also included to ensure that residents can enjoy a clean and tidy living environment.
Our care services are comprehensive, offering 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure seamless care management. Medication management is available to help residents stay on track with their medication schedules.
Dining options cater to special dietary restrictions so that all residents can enjoy delicious meals tailored to their needs. Our dedicated staff assists with meal preparation and service. For transportation needs, we offer non-medical transportation arrangement as well as transportation to doctors' appointments.
At Waterstone at Wellesley, our residents can enjoy a variety of activities and programs. Our concierge services are available to assist with any special requests or arrangements. Fitness programs promote physical well-being, while planned day trips and resident-run activities provide opportunities for socialization and recreation.
Our community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Residents have access to everything they need in their local area.
With its welcoming atmosphere and comprehensive care options, Waterstone at Wellesley provides a supportive and engaging environment for seniors seeking assisted living in the Wellesley community.
Waterstone At Wellesley is located at 27 Washington Street, Wellesley, MA 02482 in Norfolk County, Massachusetts
Waterstone At Wellesley on seniors.fyi includes 8 photos including images showing interior, fireplace, seating area, indoor pool, swimming pool, architecture, water, lobby, and more.
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