South Street Congregate in Waltham, MA

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South Street Congregate

South Street Congregate in Waltham, MA

300 South St, Waltham, MA 02453

For more information about senior living options: (844) 490-3973

3 from 21 reviews
5 stars
9
4 stars
1
3 stars
1
2 stars
2
1 stars
8

Board and Care Home

Overall Review of South Street Congregate

Pros

  • pro It's a good place to live that is warm and safe.
  • pro It's better than being homeless.
  • pro It's a great place to live.
  • pro The apartments are nice and clean.
  • pro People are friendly.
  • pro The team at the housing authority is very helpful, courteous, and professional.
  • pro They have lived there for almost 12 years and consider it great.
  • pro They love their apartment.

Cons

  • pro The staff are extremely rude, and the person who answered the phone should be fired.
  • pro The organization refuses to do its jobs and fails to provide housing-related services.
  • pro They cannot be recommended, with a suggestion to go to another city or state because Waltham doesn't care about the disadvantaged, disabled, elderly, and homeless.
  • pro The staff are not helpful and do not do their jobs.
  • pro They would have given negative stars if the option existed.

Review

South Street Congregate in Waltham is best suited for seniors or disabled adults who need affordable, stable housing and place a premium on a long-tenured, quiet living environment. A resident who has lived there nearly 12 years describes it as warm and safe for the most part, offering a steady home base in challenging economic times. The apartments themselves are clean and modest in size, and the overall atmosphere among neighbors feels friendly. For families prioritizing cost stability and a sense of community over upscale amenities or aggressive support services, this setting delivers.

However, prospective residents should be aware of a persistent caveat: inconsistent, and at times poor, frontline service. Review chatter is dominated by complaints about rude phone interactions and staff who appear unwilling or unable to follow through on housing options and related services. Several accounts describe front-desk personnel as unhelpful, curt, or even dismissive, with calls being dropped or conversations left unresolved. That pattern casts a long shadow over what is otherwise solid housing stock and a decent resident network.

The main pros - the stability, safety, and a simple, clean living environment - do carry real weight. Long-tenured residents create a sense of continuity rarely found in more transient, higher-cost options. The apartments' modest size keeps upkeep straightforward and costs predictable, which matters for fixed incomes. The positive note that the housing authority staff can be courteous and professional in some interactions provides a potential counterbalance; when that external support system functions well, it can help residents navigate options and access services. Yet this strength is uneven in practice and cannot fully compensate for the frontline service gaps noted by many residents.

That imbalance is decisive for families weighing alternatives. If the priority is steady, affordable housing with a benign day-to-day environment, South Street Congregate can be a solid choice. If, however, the family requires consistently proactive advocacy, timely information, and reliably courteous communication - especially around housing options, applications, and service connections - other options merit serious consideration. The very real possibility of variable staff responsiveness means the experience can hinge on which staff member is on duty, which is less predictable than ideal for families needing dependable support.

To make a well-informed decision, approach this community with a practical checklist. Visit and observe at different times to gauge how communications actually unfold and how responsive the front desk feels in real life. Speak candidly with current residents about their interactions with staff, and ask about how quickly housing options and related services are handled. Verify lease terms, what is included in rent, and what services require additional steps or external coordination with the housing authority. Clarify accessibility needs and whether on-site assistance aligns with a loved one's care requirements.

In sum, South Street Congregate offers a pragmatic, affordable living option with a warm, safe atmosphere and clean, modest apartments for seniors or disabled individuals who value stability and community over high-service living. It is not the right fit for families that demand consistently excellent customer service, rapid problem resolution, or comprehensive on-site advocacy. Alternatives in the region may deliver stronger responsiveness or larger living accommodations, albeit often at higher costs. For households prioritizing a reliable home base where belonging and predictability outweigh service friction, this community earns cautious support, with an explicit expectation that staff interactions will variably color the overall experience.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Transportation

  • Gen Edw L Logan International (13 miles away) Gen Edw L Logan International (13 miles away)

Description

South Street Congregate in Waltham, MA is an assisted living community that provides a comfortable and supportive environment for seniors looking for a place to call home. Located in a vibrant neighborhood, this community offers easy access to various amenities and services, ensuring residents' convenience and well-being.

For those who enjoy socializing or simply unwinding with a cup of coffee, there are several cafes just a stone's throw away from the community. These cozy establishments provide the perfect setting for catching up with friends or enjoying some alone time.

Nature enthusiasts will appreciate the abundance of parks in the vicinity. With three nearby parks, residents have plenty of options for outdoor activities like walking, picnicking, or simply basking in the beauty of nature.

Maintaining good health is made convenient with eight pharmacies close by, ensuring quick and easy access to medications and healthcare products. Additionally, having two physicians nearby ensures that medical care is readily available whenever needed.

Food lovers will be delighted by the variety of dining options near South Street Congregate. With six restaurants offering diverse cuisines, residents can satisfy their cravings without venturing too far from home.

Transportation will never be an issue for residents as there is one transportation option nearby. This makes it hassle-free to get around town or explore neighboring areas if desired.

For those seeking spiritual fulfillment and connection, there are three places of worship within reach where residents can engage in religious activities and find solace.

Culture enthusiasts can enjoy live performances at the nearby theater. Whether it's a play, concert, or other stage productions, residents have easy access to entertainment right on their doorstep.

Lastly, having two hospitals nearby provides peace of mind knowing that emergency medical services are easily accessible if ever required.

In summary, South Street Congregate offers seniors a comfortable living environment with numerous amenities and services nearby. It fosters an active and engaging lifestyle while prioritizing convenience and well-being for its residents.

Nearby Places of Interest

This part of Waltham, Massachusetts, offers a convenient and vibrant community for senior living. With several pharmacies, restaurants, physicians' offices, and places of worship located within a short distance, residents have easy access to essential services and amenities. Nearby parks provide opportunities for outdoor recreation and relaxation, while the proximity to transportation hubs like MBTA stations allows for easy travel around the city and beyond. The presence of reputable hospitals ensures quality healthcare options for residents. Additionally, the neighborhood features cafes and theaters for leisure activities. Overall, this area provides a well-rounded and accessible environment that would be conducive to a comfortable and fulfilling retirement lifestyle.

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (2.7 miles)
  • Immunogen (2.7 miles)
  • CVS Pharmacy (3.5 miles)
  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (4.9 miles)

Restaurants

  • Wendy's (0.9 miles)
  • Margaritas Mexican Restaurant (0.9 miles)
  • Pizzi Farm Market & Deli (2.7 miles)
  • Echo Bridge Restaurant (4 miles)
  • McDonald's (4.2 miles)
  • Kura Revolving Sushi Bar (4.9 miles)
  • McDonald's (5.1 miles)

Physicians

  • Mersi (1.2 miles)
  • Lahey Lexington (4 miles)
  • Harvard Vanguard Medical Associates (7 miles)
  • Fresenius Medical Care (7.3 miles)
  • Dedham Medical (7.3 miles)
  • Harvard Vanguard Medical Associates (7.4 miles)
  • Bidmc Lowry Building (7.6 miles)

Cafes

  • Starbucks (1.3 miles)
  • Starbucks (5.1 miles)
  • Blue Bottle Coffee (5.3 miles)
  • French Press Bakery & Cafe (5.9 miles)
  • Flour Bakery + Cafe (6.7 miles)
  • Tatte Bakery & Cafe (7 miles)
  • Karma Coffee (7.1 miles)

Places of Worship

  • Parish of the Messiah (1.6 miles)
  • Our Lady's Church (3.1 miles)
  • Temple Shir Tikva (4.8 miles)
  • St Agnes Parish-Arlington (6.4 miles)
  • St Paul Parish, Harvard Square (7.1 miles)

Parks

  • Cat Rock Park (2 miles)
  • Prospect Hill Park (2.1 miles)
  • Newton Highlands Playground (4.2 miles)
  • Rindge Park (5.4 miles)
  • Cutler Park (6.3 miles)
  • Larz Anderson Park (7.2 miles)
  • Grove-Cedar Bike Path (7.3 miles)

Transportation

  • MBTA Riverside Station (2 miles)
  • MBTA Reservoir Station (5.8 miles)
  • Hanscom Field (BED) (6.9 miles)
  • Porter Square MBTA Station (7 miles)
  • MBTA Davis Square Station (7 miles)
  • MBTA Fenway Station (7.8 miles)

Hospitals

  • Newton-Wellesley Hospital (2.5 miles)
  • McLean Hospital (3.7 miles)
  • Mount Auburn Hospital (6.1 miles)
  • West Roxbury VA Hospital (7.6 miles)
  • Brigham and Women's Hospital (7.8 miles)
  • Boston Children's Hospital (7.8 miles)

Theaters

  • Cinema World Majestic 7 (4.9 miles)
  • Showcase SuperLux (5.2 miles)

Frequently Asked Questions

Where is South Street Congregate?

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