Constant Care Arcadia

Pros

• The staff are described as amazing, caring, and professional.
• The facility is spotless, clean, and comfortable, like a five-star hotel.
• The physical and occupational therapy teams are knowledgeable, attentive, and compassionate, helping patients regain strength.
• Specific staff receive high praise: Karen and Armineh for exceptional nursing care; Megan and Chris for therapy; Gerry Chiarello for transitions; Sunny for outstanding daily care; and Kelly from admissions for excellent assistance.
• The meals are prepared with care, and staff readily warm meals and assist with personal needs and laundry.
• The environment is welcoming, with friendly greetings and a sense of safety and warmth.
• The facility provides transportation to outside appointments and ensures continuity of care.
• Families and caregivers would recommend Advanced Healthcare of Scottsdale for rehab and physical therapy due to outstanding care and dedication.

Cons

• They described their mother's care as atrocious, with an incompetent doctor who misdiagnosed the illness and delayed treatment, culminating in the mother's death, and they would avoid the facility at all costs.
• They noted that the room chairs had wooden arms and were uncomfortable, detracting from comfort during recovery.

Review

Advanced Healthcare of Scottsdale earns a strong, multi-faceted reputation from patients and families who have spent weeks there in recovery and rehabilitation. Across several firsthand accounts, the facility is described as a place where care goes beyond the basics, where the environment feels welcoming and even luxurious, and where a dedicated team of professionals works tirelessly to support healing, mobility, and daily well-being. The consensus is clear: this is a rehab setting that many families come to trust deeply.

A central thread throughout the feedback is the exceptional commitment and empathy demonstrated by staff. Nurses and aides are repeatedly highlighted for their attentiveness and kindness, with particular praise for individual team members who stood out to families. Stories feature nurses and aides delivering care with warmth, therapists who combine expertise with genuine concern, and social workers who facilitate smooth transitions and clear communication. Specific names recur: Karen and Armineh the nurses, Megan and Chris the occupational and physical therapists, Gerry Chiarello in social services, Sunny the aide who brought enthusiasm to daily care, and Steven the night nurse who answered questions with patience and clarity. Commenters repeatedly note that the care teams respond promptly to needs, handle difficult or embarrassing moments with grace, and maintain a high standard of professional compassion throughout a patient's stay.

Beyond personnel, the facility itself receives enthusiastic praise. Reviewers describe a setting that feels more like a boutique hotel than a hospital, with rooms that are comfortable and inviting, a cleanliness level likened to five-star standards, and a general atmosphere of safety and warmth. The building is said to smell pleasant, be spotless and well-maintained, and to offer comfortable spaces where patients can feel at home. The call system works reliably, and patients and families appreciate the attentive, friendly greetings from staff in hallways and common areas. The dining experience is also emphasized - varied and nutritious meal options, with staff who go the extra mile to accommodate needs, even if a particular warm meal isn't quite right on a given day.

Therapy is another focal point in the testimonials, with both physical and occupational therapy singled out as standout elements of the program. Reviewers describe therapists as knowledgeable, patient, and deeply invested in their patients' progress - worked hard to build confidence and independence while respecting comfort levels and emotional state. In several accounts, the therapy team's efforts translate into tangible improvements, such as loved ones walking without a walker or gaining strength and mobility after serious health challenges. In addition to in-facility therapy, staff frequently assist with outside appointments, ensuring continuity of care and smoother overall experiences for families managing a loved one's rehabilitation.

Several families emphasize the communication that accompanies care. Social workers, admissions staff, and therapists frequently check in, update loved ones on progress, and coordinate transitions - whether moving from hospital to the facility or planning a return home-with-therapy. One account specifically highlights Gerry in social services for her outstanding communication and follow-up, while another notes how staff kept relatives informed about what to expect as recovery progressed. The overarching message is that families feel supported, included, and confident that their loved ones are in capable hands.

While the overwhelmingly positive experiences predominate, there is one critical counterpoint that tempers the otherwise glowing reviews. One family recounts a deeply troubling outcome where their mother, after a broken hip, became acutely ill under the care of the facility. They describe what they perceived as misdiagnosis and delayed intervention, culminating in a tragic outcome that prompted them to advise others to proceed with caution. This account stands apart from the general sentiment, which remains overwhelmingly favorable towards the facility's strengths. It serves as a sobering reminder that, in any setting, outcomes can vary and medical vigilance remains essential.

Taken together, the reviews paint a portrait of Advanced Healthcare of Scottsdale as a place where heartfelt care, skilled rehabilitation, and a supportive environment come together. Families repeatedly commend the facility for creating a welcoming, almost luxurious atmosphere that still centers on practical, high-quality medical care and tangible progress in recovery. The staff's dedication - across nursing, therapy, social work, admissions, and housekeeping - emerges as the defining feature, with many families expressing deep gratitude for the way their loved ones' days were filled with compassion, encouragement, and steady, hopeful progress. For those seeking rehab and skilled nursing services in a setting that emphasizes both excellence and humanity, the consensus from these accounts is resoundingly positive.

This part of Scottsdale, Arizona offers a range of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With multiple restaurants, cafes, pharmacies, physicians' offices, and hospitals within close proximity, residents will have easy access to dining options as well as healthcare services. Additionally, there are places of worship nearby for those seeking spiritual fulfillment. The area also features parks for leisurely walks and recreational activities. For entertainment, there is a theater not far away. Transportation options such as the METRO stop and airport terminals provide convenience for traveling or visiting loved ones. Overall, this part of Scottsdale presents a vibrant and convenient setting for senior living with various resources readily available within a short distance.

Restaurants

• Francine (0.6 miles)
• Culinary Dropout (0.7 miles)
• Toca Madera Scottsdale (0.7 miles)
• Shake Shack (0.7 miles)
• Boondocks Patio & Grill (1 miles)
• Defalco's Italian Grocery (1.7 miles)
• McDonald's (1.7 miles)

Physicians

• One Medical (0.7 miles)
• Scottsdale Cardiovascular Center (1.3 miles)
• Azam Medical Clinic (2.1 miles)
• Null (3 miles)
• Momdoc-Women for Women (6.1 miles)

Hospitals

• Greenbaum Surgery Center (0.8 miles)
• Maricopa Medical Center (5.8 miles)
• Arizona State Hospital (5.9 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.6 miles)
• Walgreens (2.9 miles)
• Walgreens (2.9 miles)

Cafes

• Starbucks (1.8 miles)
• Dutch Bros Coffee (1.9 miles)
• Bikini Beans Espresso (3.6 miles)
• Starbucks (4.3 miles)
• Provision Coffee Bar (4.4 miles)
• Dutch Bros Coffee (4.6 miles)
• Starbucks (5.1 miles)

Places of Worship

• Christ Church of the Ascension (4.1 miles)
• Islamic Community Center of Tempe (5 miles)
• Salt River Assembly of God (5.1 miles)

Parks

• Tempe Beach Park (4.6 miles)
• Blue Sky Airport Parking (5.8 miles)

Theaters

• Harkins Tempe Marketplace 16 (4.8 miles)

Transportation

• The Centurion Lounge (5.2 miles)
• METRO University Dr /Rural (5.3 miles)
• Terminal 4, Concourse B (5.4 miles)
• Concourse C (5.4 miles)
• Admirals Club (5.4 miles)
• Terminal 4 (5.4 miles)
• Admirals Club (5.5 miles)