24 Hour Home Care - Scottsdale is a senior community in Scottsdale, AZ.
Information last verified:
7201 E. Camelback Road, Suite 370, Scottsdale, AZ 85251
For more information about senior living options: (866) 208-4318
3.9 from 24 reviews
5 stars
16
4 stars
1
3 stars
1
2 stars
1
1 stars
5
Overall Review of 24 Hour Home Care - Scottsdale
differentiator3 reviews mention this
Care plans get tailored, sometimes not
Residents describe thoughtful care-plan details, but some report not being consulted.
Several families mention that the team put effort into building a care plan with specifics, including discussing needs tied to prior care. Others say there were key gaps, including not being consulted on the treatment plan and that caregivers did not follow it. Overall, reviews point to customization as a strength, with inconsistency in how well families feel included.
common12 reviews mention this
Kind, compassionate caregivers stand out
Many reviews highlight caregivers as kind, caring, and professional.
Across the reviews, families repeatedly describe caregivers who are compassionate and attentive to needs, with some saying the experience was made easier by the people providing help. A few reviewers also contrast that with periods or specific caregivers who did not meet expectations, including concerns about safety awareness. Even with those negatives, the most consistent positive thread is the way some caregivers show up with empathy and follow-through.
caveat6 reviews mention this
Coverage and punctuality can be inconsistent
Reviews frequently mention late arrivals, missed shifts, or uneven coverage.
Some reviews describe reliable help with punctual, prompt caregivers and consistent people during the week. Other families report missed shifts, late arrivals, and situations where help left early, creating gaps they had to manage themselves. A recurring theme is that scheduling problems can leave clients without dependable support when they need it most.
common3 reviews mention this
Ride assistance is a useful add-on
Residents mention an on-demand ride option alongside in-home help.
Some reviewers specifically call out a convenient ride-sharing service, framing it as an important part of the overall experience. Others also mention transportation services as part of what the company can assist with, rather than only hands-on care. This suggests the support extends beyond caregiving into getting around.
caveat2 reviews mention this
Fees and billing cause frustration
Some families report fee issues when care did not go as expected.
A few reviews describe situations where the service was disrupted or caregiving concerns arose, alongside billing concerns. One reviewer mentions an overtime fee being waived, while another says fees were not reduced despite concerns and that a card was charged despite objections. Taken together, reviews suggest billing outcomes may not always feel aligned with families’ expectations when something goes wrong.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Phoenix Sky Harbor International (7 miles away)
Nearby Places of Interest
Physicians
One Medical (0.1 miles)
Scottsdale Cardiovascular Center (1.3 miles)
Azam Medical Clinic (2.6 miles)
Null (3.7 miles)
Valley Sleep Center - Scottsdale Center (5.6 miles)
Advanced Fertility Care (5.9 miles)
Medical Plaza 1 (6 miles)
Restaurants
Culinary Dropout (0.1 miles)
Shake Shack (0.2 miles)
Boondocks Patio & Grill (0.3 miles)
Francine (0.4 miles)
Toca Madera Scottsdale (0.4 miles)
McDonald's (1.1 miles)
Defalco's Italian Grocery (1.9 miles)
Hospitals
Greenbaum Surgery Center (0.9 miles)
Piper Surgery Center (6 miles)
Pharmacies
Walgreens (0.9 miles)
CVS Pharmacy (1.6 miles)
CVS Pharmacy (1.7 miles)
Walgreens (2.2 miles)
Walgreens (2.5 miles)
Walgreens (2.7 miles)
Walgreens (3.6 miles)
Cafes
Starbucks (1.4 miles)
Dutch Bros Coffee (2.2 miles)
Bikini Beans Espresso (3.9 miles)
Starbucks (4.7 miles)
Provision Coffee Bar (5 miles)
Dutch Bros Coffee (5.1 miles)
Dutch Bros Coffee (5.3 miles)
Places of Worship
Christ Church of the Ascension (4.5 miles)
Salt River Assembly of God (4.6 miles)
Islamic Community Center of Tempe (5.4 miles)
Shepherd of the Desert Lutheran Church (6.3 miles)
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
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