Osborn Health And Rehabilitation

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  • Interior

    A hospital room with a bed, sofa, and window providing a comfortable setting for patients.

  • Decor

    A reception area featuring a purple banner with five stars, flanked by two chairs and decorated with plants on a cabinet.

  • Building

    A modern building with signage and a tiled exterior.

  • Garden

    An outdoor patio area with benches and potted plants, surrounded by a garden courtyard.

  • Entrance

    A well-lit entrance to a store named 'Osborn' with modern architectural design.

  • Artwork

    A hospital corridor with artwork on the walls and an exit sign overhead.

  • Patio

    A serene courtyard with benches and potted plants under a shade sail.

  • Bathroom

    A modern tiled shower area with multiple showerheads and a clean design.

  • Lobby

    A cozy waiting area with two grey chairs, a small table with a succulent, and a potted plant against a purple wall.

  • Pathway

    A desert courtyard with a cactus, outdoor seating, and a building in the background.

  • Outdoor Seating

    A cozy patio area with benches, shade sails, and potted plants in a desert landscape.

  • Painting

    A cozy lounge area with two blue chairs, a small table, a plant, and framed artwork on the wall.

  • Exercise Equipment

    A well-equipped fitness center with exercise machines and a TV.

  • Office

    Two employees working at the reception desk of Osborn Health & Rehabilitation.

Osborn Health And Rehabilitation

3333 North Civic Center Plaza, Scottsdale, AZ 85251

For more information about senior living options: (844) 490-3973

3.1 from 119 reviews
5 stars
54
4 stars
9
3 stars
1
2 stars
4
1 stars
51

Skilled Nursing Facility

Osborn Health And Rehabilitation Costs & Pricing

Osborn Health and Rehabilitation offers competitive pricing for its care services compared to the surrounding region, providing an attractive option for those seeking rehabilitation support in Maricopa County. The monthly cost for a studio room is $2,300, significantly lower than the county average of $3,960 and the state average of $3,829. For a one-bedroom unit, residents will pay $3,000, which also undercuts both the county's average of $3,473 and Arizona's statewide figure of $3,532. Additionally, their two-bedroom accommodations are priced at $4,000 - slightly higher than the county's average of $4,112 but comparable to the state's average of $4,106. This pricing structure highlights Osborn Health and Rehabilitation as an appealing choice for families looking for quality care that won't break the bank.

Floor plansOsborn Health And RehabilitationMaricopa CountyArizona
Studio$2,300$3,960$3,829
1 Bedroom$3,000$3,473$3,532
2 Bedrooms$4,000$4,112$4,106

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    Overall Review of Osborn Health And Rehabilitation

    Pros

    • pro The reviewer notes that Mom received great compassionate care and support while recovering from a broken hip.
    • pro OT and PT helped her safely move again and return home.
    • pro The staff were nice and friendly, providing great care and a positive experience for the family.
    • pro The staff across doctors, nurses, CNAs, therapists, social workers, receptionists, housekeepers, and administrators went above and beyond in their care.
    • pro Osborn Rehab is described as clean, well-equipped, safe, and supportive for recovery.
    • pro The facility felt like a second home, with staff treating residents like family.
    • pro The experience at Osborn Health remained consistently positive, with improved responsiveness to call buttons.
    • pro The facility's staff were kind, courteous, caring, and professional across all roles.
    • pro The care and service received were exemplary, leading to a willingness to recommend Osborn Health for post-operative care.

    Cons

    • pro There was misinformation and a bait-and-switch regarding a private room for the daughter.
    • pro Jason Miszuk allegedly lied and ghosted staff, failing to respond to calls.
    • pro The facility was described as not as described and smelled like rotting meat.
    • pro Front doors were reported to be left open and unlocked, with no monitoring.
    • pro The facility failed to administer IV antibiotics on schedule, causing delays.
    • pro Staff were rude and unhelpful, with poor communication and responsiveness.
    • pro The food was described as disgusting, and utensils were filthy.
    • pro Residents were neglected - denied water and medications and left sitting in waste.

    Review

    Osborn Health and Rehabilitation is a facility that elicits a wide range of experiences from families and caregivers. On the one hand, several reviewers speak with gratitude about the level of care provided during recovery from serious incidents. They describe compassionate, attentive support from the staff, noting that occupational therapy and physical therapy helped a 100-year-old body regain mobility and return home. In these accounts, the care team - including therapists, nurses, and other frontline staff - are praised for their dedication, patience, and humanity, and families repeatedly express genuine thanks for the help that allowed their loved ones to make meaningful progress.

    Yet for every praise-filled post, there are substantial concerns raised by other visitors. Some reviews recount a troubling pattern of misinformation and misrepresentation during admissions. A specific accusation targets a marketing and admissions director, alleging that a private room had been promised for a daughter and that admission was "all set," only to arrive and be placed in a semi-private room with an unsuitable roommate. The narrative goes further to say that the admissions staff did not follow through on promises, with one staff member supposedly leaving mid-conversation and failing to return calls. The claimant also alleges a smell of rotting meat and urges prospective families to vet facilities thoroughly before making a placement decision, underscoring a broader fear about misrepresentation in the enrollment process.

    Safety and physical environment are other major threads in the negative accounts. Several reviewers describe facilities that feel unsafe or inadequately monitored. One post claims that a non-smoking facility allowed marijuana use by other patients within the courtyards, with front doors left open and unmonitored around the clock. This person also questions the facility's security and monitoring practices, highlighting that the environment might permit unauthorized entry and activities that compromise patient safety. The same reviewer and others recount problems with timely medication administration, including delayed IV antibiotics and communication gaps between staff and family members about treatment plans. Allegations like these fuel concerns about how well the facility is prepared to manage post-hospital needs and infection control.

    Additional complaints address operational and interpersonal issues. Some reviewers condemn the facility for what they describe as rude or dismissive behavior by staff, whether related to door protocols, food deliveries, or routine interactions with families. Food quality appears as a recurring theme, with remarks about limited, unappealing meal options and reports of patients sitting in soiled conditions or not receiving timely utensils or meals. One reviewer even describes their own visit to the front desk as frustrating, with claims of poor customer service and miscommunication that left them without actionable guidance.

    Amidst the concerns, there are still voices of strong positive experience and gratitude. A number of reviews recount warm, even exemplary experiences, where patients and families felt supported by the entire staff. These accounts emphasize that the facility was clean, well-equipped, and safe, providing a supportive recovery environment, particularly for patients facing language barriers. In a detailed update, a patient who returned to Osborn Health & Rehabilitation after another surgery praises the care received over several months, listing numerous staff members by name and expressing lasting appreciation for the treatment and responsiveness. The positive testimonials describe timely call responses, attentive wound care, and a sense of community that made the stay feel like a second home.

    Within the same forum of reviews, there are very specific, emotionally charged accounts that portray severe neglect and mistreatment. One family describes their mother's stay as catastrophic: denial of water and pain medications, a fall that occurred without timely assistance, and a pattern of neglect where nurses allegedly mocked or ignored the patient. They recount attempting to obtain basic comforts and care - hydration, timely meds, help with toileting - without adequate response, as well as a disturbing claim that a caregiver's behavior was inappropriate or even abusive. The reviewer paints a picture of a facility failing to meet essential standards of care, culminating in a decision to remove the patient and report the facility to authorities.

    Together, these reviews paint a complex portrait of Osborn Health and Rehabilitation: moments of genuinely compassionate, high-quality care juxtaposed with serious accusations about admissions practices, safety, staffing, and patient rights. Some families describe consistent, trustworthy staff who treat patients with dignity and deliver attentive, effective therapy services. Others recount experiences that raise questions about transparency, patient safety, and accountability, including claims of misrepresentation, poor communication, delayed medications, unsafe conditions, and alleged mistreatment. The spectrum of experiences underscores the critical importance of thorough due diligence when selecting a rehabilitation facility and highlights the need for ongoing oversight to ensure patient safety, clear communication, and high standards of care across shifts and departments.

    Features

    Housing

    • 130 resident community capacity 130 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (6 miles away) Phoenix Sky Harbor International (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Osborn Health and Rehabilitation in Scottsdale, AZ is an exceptional assisted living community that offers a wide range of amenities and care services to its residents. Situated in a beautiful area, this community provides comfortable living spaces that are fully furnished and equipped with private bathrooms. Residents can enjoy the convenience of cable or satellite TV, Wi-Fi/high-speed internet, and telephone access.

    The community boasts an array of exciting amenities for residents to indulge in. A beauty salon ensures that residents can maintain their personal grooming needs with ease, while a computer center allows them to stay connected with loved ones. The dining room offers restaurant-style dining where delicious meals are prepared and served by the dedicated staff. For recreation and socialization, there is a gaming room, small library, and outdoor space where residents can relax and enjoy nature.

    At Osborn Health and Rehabilitation, the wellbeing of residents is prioritized through various care services. A 24-hour call system ensures that assistance is readily available whenever needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that all medications are taken correctly.

    The community emphasizes keeping residents engaged physically and mentally through its wellness center, fitness room, and mental wellness program. Planned day trips and scheduled daily activities offer opportunities for social engagement and exploration outside the community. Transportation arrangements are made both for non-medical needs like shopping or recreational outings as well as medical appointments.

    In close proximity to Osborn Health and Rehabilitation are numerous amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures easy access to essential services for residents.

    Overall, Osborn Health and Rehabilitation provides a vibrant assisted living community where residents can receive personalized care in a comfortable environment while enjoying an active lifestyle filled with amenities and activities.

    Nearby Places of Interest

    Physicians

    • Scottsdale Cardiovascular Center (0.2 miles)
    • One Medical (1.2 miles)
    • Azam Medical Clinic (1.7 miles)
    • Null (3.8 miles)
    • Momdoc-Women for Women (5.7 miles)

    Hospitals

    • Greenbaum Surgery Center (0.4 miles)

    Pharmacies

    • Walgreens (0.4 miles)
    • CVS Pharmacy (0.7 miles)
    • Walgreens (1.6 miles)
    • Walgreens (2.3 miles)
    • CVS Pharmacy (2.7 miles)
    • Walgreens (2.9 miles)
    • Walgreens (3.9 miles)

    Cafes

    • Starbucks (0.7 miles)
    • Dutch Bros Coffee (1.2 miles)
    • Bikini Beans Espresso (2.9 miles)
    • Starbucks (3.6 miles)
    • Starbucks (4.5 miles)
    • Infusion Coffee & Tea (4.6 miles)
    • Cartel Coffee Lab (4.7 miles)

    Restaurants

    • Defalco's Italian Grocery (0.9 miles)
    • McDonald's (0.9 miles)
    • Boondocks Patio & Grill (0.9 miles)
    • Culinary Dropout (1.1 miles)
    • Shake Shack (1.2 miles)
    • Francine (1.4 miles)
    • Toca Madera Scottsdale (1.4 miles)

    Theaters

    • Harkins Tempe Marketplace 16 (3.8 miles)

    Places of Worship

    • Salt River Assembly of God (4.1 miles)
    • Islamic Community Center of Tempe (4.4 miles)
    • Christ Church of the Ascension (5.2 miles)

    Parks

    • Tempe Beach Park (4.1 miles)
    • Blue Sky Airport Parking (5.7 miles)
    • Selleh Park (5.8 miles)
    • Daumler Park (6.4 miles)

    Transportation

    • METRO University Dr /Rural (4.5 miles)
    • The Centurion Lounge (5.4 miles)
    • Terminal 4, Concourse B (5.5 miles)
    • Concourse C (5.6 miles)
    • Terminal 4 (5.6 miles)
    • Admirals Club (5.6 miles)
    • Terminal 4, Concourse D (5.8 miles)

    Frequently Asked Questions

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