Heritage Court Post Acute of Scottsdale

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  • Interior

    A cozy hotel lobby with a reception desk and comfortable seating.

  • Decor

    A cozy bedroom with a single bed, bedside lamp, and decorative painting.

  • Building

    A brick building with large windows and a metal fence, surrounded by trees and shrubs.

  • Architecture

    A modern building with a visible sign, surrounded by trees.

  • Trees

    A suburban brick house surrounded by palm trees and greenery.

  • Entrance

    A brick building entrance with stairs and railings surrounded by trees.

  • Television

    A fitness room equipped with stationary bikes and exercise machines.

  • Lobby

    A hotel lobby with a reception desk, elegant chandeliers, and comfortable seating area.

  • Exterior

    Entrance to a building with brick walls surrounded by trees and a palm tree.

  • Palm Trees

    Aerial view of an urban building surrounded by palm trees at a road intersection.

  • Exercise Equipment

    A well-equipped rehabilitation room featuring parallel bars and various exercise equipment for physical therapy.

  • Aerial View

    An aerial view of an intersection in a city with buildings and roads.

  • Rehabilitation

    A spacious rehabilitation and exercise room with therapy equipment and wooden flooring.

Heritage Court Post Acute of Scottsdale

3339 N Civic Center Plz, Scottsdale, AZ 85251

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
89
4 stars
2
3 stars
0
2 stars
2
1 stars
7

Assisted Living Skilled Nursing Facility

Heritage Court Post Acute of Scottsdale Costs & Pricing

Heritage Court Post Acute of Scottsdale offers competitive pricing for its long-term care services, with semi-private rooms priced at $3,990 per month. This rate is significantly higher than the Maricopa County average of $2,801 and the state average of $2,820, indicating a premium for the specialized care and amenities provided. Similarly, private rooms at Heritage Court are available for $5,985 per month, again surpassing both the county's average cost of $3,318 and Arizona's statewide average of $3,345. These rates reflect not only the quality of care offered but also the facility's commitment to delivering a supportive and healing environment tailored to individual needs.

Floor plansHeritage Court Post Acute of ScottsdaleMaricopa CountyArizona
Semi-Private$3,990$2,801$2,820
Private$5,985$3,318$3,345

Overall Review of Heritage Court Post Acute of Scottsdale

Pros

  • pro Heritage Court provides exceptional care with a compassionate and professional staff.
  • pro The CNAs, nurses, doctors, and physical therapists are excellent at what they do.
  • pro Ashley at Heritage Court is outstanding - warm, approachable, and incredibly helpful.
  • pro The therapy team is life-changing and makes a real difference for residents.
  • pro The facility is clean, well kept, and smells good.
  • pro Alexis Bernal (and Alexis) is friendly, helpful, and dedicated to answering questions.
  • pro The administrative team is awesome and approachable.
  • pro The staff are warm, friendly, attentive, and caring toward residents.
  • pro Heritage Court has a dedicated, patient, and capable team that families feel confident leaving their loved ones with.
  • pro The building and staff create a great, welcoming atmosphere; communication is strong.
  • pro Heritage Court is highly recommended for post-acute care.

Cons

  • pro They claim the facility tells half-truths to patients and their families.
  • pro Some staff ignore call lights and mock patients.
  • pro The care provided is minimalistic.
  • pro They report delays of 30 to 55 minutes for medication and dietary restrictions.
  • pro Residents waited hours for assistance as call buttons were ignored.
  • pro A resident waited two hours for medication and experienced rude treatment by the med tech.
  • pro The facility is not a 5-star facility as advertised.
  • pro A family member was left in a wheelchair for hours in a soiled diaper with urine pooling.

Review

Heritage Court Post Acute of Scottsdale is best suited for seniors needing short-term post-acute rehabilitation in a setting that emphasizes a robust therapy program, clean surroundings, and a staff culture many families describe as capable and caring. The rehab track record is a recurring theme in the reviews, with patients reporting meaningful improvements and some returning to full function after therapy. Families seeking assurance that clinicians listen and tailor plans will find the clinical team generally responsive, and a well-kept campus that feels welcoming. For those prioritizing measurable recovery and a positive daily environment, this community frequently delivers when rehabilitation is the primary objective.

However, there are clear reasons to consider alternatives. The most decisive flags relate to consistency and reliability in day-to-day care. Several reviews allege call lights go unanswered for extended periods, and there are accounts of delays in bathing, medications, and basic assistance. Night shift performance is singled out as problematic in some reports, and there are serious claims about neglect and inadequate hygiene in select cases. For families whose first concern is unwavering reliability in daily care, consistent staffing, and predictable routines, other facilities may provide greater peace of mind. This is not a universal verdict, but a reality that should weigh heavily in the decision.

On the plus side, the strength of the therapy team and the overall clinical staffing is repeatedly highlighted. Therapists and nurses are praised for competence, professionalism, and the tangible progress they help residents achieve. Several patient stories credit rehab milestones and revived independence to the clinicians, with specific staff named for exceptional support. Cleanliness and a welcoming atmosphere are also recurring positives, contributing to a sense of dignity and comfort during recovery. These advantages can significantly offset imperfect day-to-day care for families prioritizing a strong, goal-oriented rehabilitation pathway and a warm, respectful environment.

Yet the downsides carry enough weight to influence a decision. The most persistent concerns center on staffing gaps that translate into slow call-response times and inconsistent assistance during critical moments. Reports of lateness or denial of baths, missed doses, and mismanagement of medications appear in some experiences. There are also troubling anecdotes about residents left in soiled conditions or distressed while help is delayed, and a few reviews describe rooms and bathrooms not maintained to expected standards. Such experiences understandably erode trust and demand thorough diligence for families considering a longer-term stay or a deeper level of support.

Decision-making should hinge on the priority between rehab outcomes and routine daily care reliability. If rehabilitation success, staff warmth, and a clean, inviting setting align with goals, Heritage Court offers compelling value, especially given the accolades for therapy teams and leadership. Prospective movers-in should verify night-shift coverage, request time-stamped examples of call-light responses, and observe the pace of routine tasks during a tour. Checking state inspection reports and speaking directly with current residents or families about call-light experiences will provide realism behind the glossy perception. A disciplined plan for potential setbacks is essential.

Bottom line: Heritage Court Post Acute of Scottsdale delivers strong rehabilitation potential, aided by a capable clinical team and a welcoming facility. The stories are not one-note, though; the best fit will be families willing to navigate variability in daily care and prepared to advocate actively for their loved one. For those with high sensitivity to call-light delays, night-shift responsiveness, or room hygiene, alternatives with steadier staffing patterns may be prudent. When therapy is the priority and a respectful, hopeful recovery journey matters, Heritage Court can be a turning point rather than a stopgap. Use disciplined due diligence to confirm that the balance of pros and cons matches the care goals.

Features

Housing

  • 108 resident community capacity 108 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (6 miles away) Phoenix Sky Harbor International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Court Post Acute of Scottsdale is an assisted living community located in the heart of Scottsdale, Arizona. Situated in a thriving neighborhood, this community offers convenient access to a range of amenities and services.

For those who enjoy dining out or trying new culinary experiences, there are eight cafes and 36 restaurants nearby. Residents can savor delicious dishes and socialize with friends or family in these cozy eateries.

Nature lovers will appreciate the proximity to a nearby park, where they can enjoy fresh air, take peaceful walks, or engage in recreational activities. This allows residents to connect with nature and maintain an active lifestyle.

With 11 pharmacies nearby, residents have easy access to medications and healthcare supplies. This ensures that their medical needs are promptly taken care of and they can enjoy peace of mind knowing that their health comes first.

The presence of four physicians nearby provides additional support for residents' healthcare needs. Whether it's routine check-ups or specialized medical attention, residents have access to experienced professionals who can address their individual needs.

Transportation options are readily available with one transportation service nearby. This makes it convenient for residents to travel around the city for errands, appointments, or leisure activities without any hassle.

In terms of spiritual well-being, two places of worship are within close reach. These offer opportunities for residents to nurture their faith and become part of a supportive community.

For entertainment enthusiasts, there is one theater nearby where residents can catch movies or live performances. This fosters a vibrant cultural experience within the community as residents indulge in various forms of art and entertainment.

Finally, having a hospital within close proximity ensures that urgent medical care is readily accessible if needed. Residents can rest easy knowing that emergency medical services are just a short distance away.

Overall, Heritage Court Post Acute of Scottsdale offers a well-rounded assisted living experience with its convenient location near diverse amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation services, places of worship, theaters, and a hospital.

Nearby Places of Interest

This part of Scottsdale, Arizona offers a variety of healthcare options with several physicians' offices and hospitals nearby, providing convenient access to medical care. Additionally, there are numerous pharmacies in close proximity for easy access to prescriptions and medications. For leisure and social activities, there are several cafes and restaurants within a short distance, offering a range of dining options. Furthermore, the area boasts parks for outdoor recreation and places of worship for spiritual fulfillment. Transportation options are also available with nearby bus stops and airport services for easy travel. Overall, this neighborhood provides a well-rounded community with essential amenities for senior living.

Physicians

  • Scottsdale Cardiovascular Center (0.2 miles)
  • One Medical (1.1 miles)
  • Azam Medical Clinic (1.6 miles)
  • Null (3.7 miles)
  • Momdoc-Women for Women (5.7 miles)

Hospitals

  • Greenbaum Surgery Center (0.3 miles)
  • Maricopa Medical Center (6.3 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.9 miles)
  • Walgreens (3.8 miles)

Cafes

  • Starbucks (0.7 miles)
  • Dutch Bros Coffee (1.2 miles)
  • Bikini Beans Espresso (2.9 miles)
  • Starbucks (3.6 miles)
  • Starbucks (4.5 miles)
  • Infusion Coffee & Tea (4.7 miles)
  • Cartel Coffee Lab (4.7 miles)

Restaurants

  • Defalco's Italian Grocery (0.9 miles)
  • Boondocks Patio & Grill (0.9 miles)
  • McDonald's (1 miles)
  • Culinary Dropout (1.1 miles)
  • Shake Shack (1.2 miles)
  • Francine (1.3 miles)
  • Toca Madera Scottsdale (1.4 miles)

Theaters

  • Harkins Tempe Marketplace 16 (3.8 miles)

Parks

  • Tempe Beach Park (4.1 miles)
  • Blue Sky Airport Parking (5.7 miles)
  • Selleh Park (5.9 miles)

Places of Worship

  • Salt River Assembly of God (4.1 miles)
  • Islamic Community Center of Tempe (4.4 miles)
  • Christ Church of the Ascension (5.2 miles)

Transportation

  • METRO University Dr /Rural (4.6 miles)
  • The Centurion Lounge (5.4 miles)
  • Terminal 4, Concourse B (5.5 miles)
  • Concourse C (5.5 miles)
  • Terminal 4 (5.6 miles)
  • Admirals Club (5.6 miles)
  • Terminal 4, Concourse D (5.7 miles)

Frequently Asked Questions

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