Arcadia Grove Assisted Living Home in Phoenix, AZ

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  • Interior

    A spacious dining area featuring elegant decor and ample seating arrangements.

  • Decor

    A cozy and modern bedroom featuring colorful artwork, comfortable seating, and ample natural light.

  • Living Room

    A cozy living room setup featuring two stylish chairs and a coffee table adorned with fresh fruit.

  • Building

    A beautifully designed hotel surrounded by lush landscaping and palm trees under a partly cloudy sky.

  • Landscaping

    Aerial view of a well-maintained apartment complex featuring landscaped grounds and organized parking.

  • Outdoor

    A joyful moment shared at a family picnic in the park.

  • Palm Trees

    Aerial view of a memory care facility showcasing studio apartments and outdoor amenities.

Arcadia Grove Assisted Living Home in Phoenix, AZ

Arcadia Grove Assisted Living Home is an assisted living community in Phoenix, AZ.

Information last verified:

4248 East Lewis Avenue, Phoenix, AZ 85008

For more information about senior living options: (866) 208-4318

3.8 from 43 reviews
5 stars
28
4 stars
2
3 stars
0
2 stars
2
1 stars
11

Overall Review of Arcadia Grove Assisted Living Home

common 16 reviews mention this

Staff care and responsiveness vary

Residents and families describe staff as caring, respectful, and helpful.

Many reviewers say the staff treats residents with kindness, respect, and empathy, and that caregivers feel familiar. Several also describe help with placements, planning details, and day-to-day needs through attentive communication. A smaller set of reviews, however, criticize gaps in follow-through and describe poor handling of resident requests, which suggests experiences aren’t consistent across everyone.

common 2 reviews mention this

Activities and everyday engagement

Residents have access to structured activities and outings.

Some reviewers point to regular community activities such as arts and crafts, exercise classes, and other scheduled entertainment. Others mention music and games as part of day-to-day engagement. The activity experience isn’t mentioned as a strength in every review, but these comments suggest programming is a focus for at least some residents.

common 2 reviews mention this

Food quality and allergy handling

Dining is often viewed positively, including for allergy needs.

A reviewer says the kitchen worked around a resident’s garlic allergy, and that the staff took dietary concerns seriously. Other reviewers also describe the food as good quality or wonderful, though preferences like healthier snacks come up in memory care. Overall, dining appears to be a consistent point of satisfaction, at least among the people who mention it.

caveat 3 reviews mention this

Bed bug reports are a major concern

Several reviewers raise serious concerns about bed bugs.

Multiple reviews mention bed bugs and describe repeat infestations or ongoing infestation issues. One reviewer describes escalating to a mattress replacement, while another warns that the building needs more extensive remediation. There are also complaints about bugs in rooms, reinforcing that pest issues are not isolated to a single account.

caveat 3 reviews mention this

Communication and call access issues

Families report difficulty reaching staff by phone and call button.

Several reviewers say phones aren’t answered or calls aren’t returned, making it hard to stay in touch. Other comments describe a poorly staffed feeling during calls, including long waits for assistance when residents need help. Together, these concerns point to communication and access problems for families, not just occasional delays.

caveat 2 reviews mention this

Memory care concerns about staffing and activities

Memory care reviewers describe understaffing and limited engagement.

At least two reviewers discuss the memory care unit as not meeting expectations, including complaints about staffing levels and resident needs not being fully addressed. One review also calls out limited activities and a need for larger improvements in the unit’s environment. While a separate memory care review is positive about care and dignity, the negative feedback is specific enough to stand out.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Phoenix Sky Harbor International (3 miles away) Phoenix Sky Harbor International (3 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • PHX-Arcadia Crossing (0.3 miles)
  • Cava (1.3 miles)
  • Tee Pee Mexican Food (1.4 miles)
  • Zipps Sports Grill (1.5 miles)
  • McDonald's (1.9 miles)
  • The Henry (2.3 miles)
  • Buck & Rider (2.3 miles)

Physicians

  • Null (0.6 miles)
  • Azam Medical Clinic (3.2 miles)
  • Scottsdale Cardiovascular Center (3.9 miles)
  • Banner Family Medicine Center (4 miles)
  • One Medical (4.1 miles)
  • SimonMed Imaging - Phoenix (4.7 miles)
  • Arizona Eye Specialists (4.7 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Walgreens (0.9 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.7 miles)
  • Walgreens (3.7 miles)

Cafes

  • Dutch Bros Coffee (2.1 miles)
  • Provision Coffee Bar (2.3 miles)
  • Dutch Bros Coffee (3.6 miles)
  • Panera Bread (3.7 miles)
  • Bikini Beans Espresso (4.2 miles)
  • Starbucks (4.5 miles)
  • Cartel Coffee Lab (4.6 miles)

Hospitals

  • Maricopa Medical Center (2.5 miles)
  • Arizona State Hospital (2.6 miles)
  • Greenbaum Surgery Center (3.8 miles)
  • Banner – University Medical Center Phoenix (4.1 miles)
  • Carl T Hayden VA Medical Center, Recreation Therapy (4.7 miles)

Transportation

  • The Centurion Lounge (2.6 miles)
  • Terminal 4, Concourse B (2.7 miles)
  • Admirals Club (2.7 miles)
  • Concourse A (2.7 miles)
  • Admirals Club (2.7 miles)
  • Terminal 4 (2.7 miles)
  • Concourse C (2.8 miles)

Parks

  • Blue Sky Airport Parking (3.8 miles)
  • Tempe Beach Park (4.1 miles)

Places of Worship

  • Christ Church of the Ascension (3.8 miles)
  • Islamic Community Center of Tempe (4.6 miles)
  • Roosevelt Community Church (5 miles)

Theaters

  • AMC Arizona Center 24 (4.8 miles)

Frequently Asked Questions

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