Kivel Manor is an assisted living and memory care community in Phoenix, AZ.
Information last verified:
3040 N 36th St, Phoenix, AZ 85018
For more information about senior living options: (866) 208-4318
4 from 26 reviews
5 stars
16
4 stars
2
3 stars
2
2 stars
5
1 stars
1
Overall Review of Kivel Manor
common14 reviews mention this
Staff care feels personal
Residents and families describe staff who treat people with dignity and follow through on requests.
Multiple reviews highlight warmth, respect, and compassion from directors and caregivers, with staff taking time to know residents as individuals. Several families also mention that problems they reported were addressed quickly and that communication and support helped during difficult situations. There are also a few negative accounts, including claims of disrespect, abandonment, and being told a resident would have to leave after medication concerns.
common5 reviews mention this
Clean, well-kept environment
Reviews repeatedly mention a clean, well-managed community.
Residents and families describe the property as very clean and well cared for, including quick responses when issues come up. Reviewers also call out strong housekeeping and maintenance, and at least one memory care review says the facility is clean and planned for dementia needs.
common4 reviews mention this
Dining is consistently praised
Dining draws positive comments, including meals served in the dining room.
Several reviews say meals are delicious and nutritious, and they describe food served as part of a plan in the dining room. One reviewer also notes a limitation tied to meal frequency, while another mentions a private chef as part of their experience. Overall, the food stands out more positively than other everyday details in the comments.
common3 reviews mention this
Activities support daily engagement
Residents describe meaningful activities that keep them engaged.
Reviews mention on-site activities intended to socialize residents, plus music therapy that one family says was enjoyed daily for a loved one in the memory care unit. Another reviewer describes the community as very social, with a strong support system around residents. Even where there are complaints, the environment is repeatedly described as pleasant and some residents are said to be out participating.
caveat2 reviews mention this
Medication and communication concerns
A couple of reviews raise concerns about medication handling and communication.
Two reviews are specifically critical, describing situations involving incorrect doses or lack of assistance, and they connect those issues to worsening health outcomes. The concerns also include communication problems, including feeling questions were dismissed and medication decisions were pushed rather than discussed. These negative accounts are limited in number, but they are clear enough to consider when evaluating fit for care needs.
common2 reviews mention this
Nearby errands and medical options
Location is close to everyday conveniences and health-related stops.
The surrounding area includes pharmacies and regular dining options within about a mile, which can make short trips easier for families and residents. There are also hospital and physician options within a few miles, based on the nearby listings provided.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Assisted Living
Independent Living
Memory Care
Amenities
Activities on-site
Devotional services off-site
Indoor common areas
Transportation
Phoenix Sky Harbor International (3 miles away)
Care Services
Ambulatory care
Diabetic care
Dining
Meals provided
Activities
Activities on-site
Devotional activities offsite
Nearby Places of Interest
This part of Phoenix, Arizona offers a convenient and diverse range of amenities for those considering senior living. With multiple pharmacies within close proximity, accessing medication and healthcare services is easily manageable. The area also boasts a variety of dining options, ranging from casual fast food to upscale restaurants, ensuring that seniors have plenty of choices for meals out. In terms of healthcare, there are several physicians' offices and hospitals in the vicinity, providing easy access to medical care when needed. Additionally, transportation options such as car rental services and airport lounges are available for those looking to travel or visit loved ones. Places of worship and cultural attractions like theaters are also within reach for spiritual fulfillment and entertainment. Overall, this area offers a balanced mix of practical amenities and recreational opportunities for seniors looking to settle down in a well-rounded community in Phoenix.
Pharmacies
Walgreens (0.3 miles)
Walgreens (1.3 miles)
CVS Pharmacy (1.4 miles)
CVS Pharmacy (1.6 miles)
Walgreens (1.6 miles)
Walgreens (2.6 miles)
CVS Pharmacy (3 miles)
Restaurants
Zipps Sports Grill (0.8 miles)
McDonald's (0.9 miles)
Tee Pee Mexican Food (1.1 miles)
Cava (1.2 miles)
PHX-Arcadia Crossing (1.3 miles)
Wren House Brewing Company (1.7 miles)
Buck & Rider (2 miles)
Cafes
Dutch Bros Coffee (1 miles)
Provision Coffee Bar (1.4 miles)
Panera Bread (2.6 miles)
Starbucks (3.7 miles)
Lux Central (4.1 miles)
Songbird Coffee & Tea House (4.2 miles)
Futuro (4.3 miles)
Physicians
Null (1.1 miles)
Banner Family Medicine Center (3.3 miles)
Arizona Eye Specialists (3.7 miles)
Keystone Natural Family Medicine (3.7 miles)
SimonMed Imaging - Phoenix (3.8 miles)
Azam Medical Clinic (4.2 miles)
Phoenix Skin Medical Surgical Group (4.4 miles)
Hospitals
Maricopa Medical Center (2.2 miles)
Arizona State Hospital (2.4 miles)
Banner – University Medical Center Phoenix (3.4 miles)
Carl T Hayden VA Medical Center, Recreation Therapy (3.7 miles)
St Joseph's Hospital & Med Center: Deguzman Brian J MD (4.3 miles)
St Josephs Neurological ICU (4.3 miles)
Greenbaum Surgery Center (4.6 miles)
Transportation
Airport Rent-A-Car (2.9 miles)
Admirals Club (3.2 miles)
Concourse A (3.2 miles)
Admirals Club (3.2 miles)
The Centurion Lounge (3.2 miles)
Terminal 4, Concourse B (3.3 miles)
Terminal 4 (3.3 miles)
Places of Worship
Christ Church of the Ascension (3.3 miles)
Roosevelt Community Church (4.3 miles)
First United Methodist Church of Phoenix (4.6 miles)
Dementia, influenced by aging and certain medications, may be exacerbated by drug classes such as anticholinergics, benzodiazepines, and antipsychotics, which are associated with cognitive impairment. Regular medication reviews by healthcare professionals are crucial for older adults to manage risks and optimize cognitive health.
Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Kivel Manor photos
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