Kivel Manor

Pros

• The independent living situation at Kivel allowed the resident to be happy, safe, and active, with delicious and nutritious meals served in the dining room.
• The facility offers a variety of planned activities and caring staff members who contribute to a congenial environment.
• Residents in the Kivel Memory Unit received fantastic care from wonderful staff members, engaging in various activities throughout the day.
• Residents enjoyed the daily music therapy program, enhancing their quality of life while at Kivel.
• The facility is clean and well-designed to meet the needs of those with dementia, providing residents with dignity and happiness during their stay.

Cons

• The facility is more focused on appearance than providing genuine care, leading to a lack of proper support for residents.
• Communication with family members is poor, and questions are viewed as complaints, creating an unwelcoming environment for caretakers.
• Concerns about over-medication were dismissed, with threats of eviction if objections were raised.
• Residents experienced rapid health deterioration due to inadequate assistance and disrespect from staff.
• There are suspicions that non-Jewish residents are more frequently discharged after short stays compared to others.
• Staff may prioritize easier-to-manage residents, leading to the removal of those who require more intensive care or assistance.
• Despite a pleasant environment, significant issues in service quality can lead to dissatisfaction among residents and their families.
• An increasing weight gain and loss of mobility were reported shortly after admission, signaling neglect in appropriate care practices.

Review

The experiences of families with Kivel Care Center reveal a complex and often troubling picture regarding the quality of care provided to residents with varying needs. Several families have voiced their concerns, sharing personal narratives that highlight both the positive aspects as well as glaring deficiencies in the facility's care structures. For some, Kivel was a refuge during uncertain times, providing fundamental services and engagement for loved ones. However, for others, it became a distressing environment marked by neglect and inadequate support.

One family encountered severe issues when their father, who was blind and deaf, experienced a rapid decline in health during the COVID-19 pandemic while at Kivel’s independent living facility. Despite having been welcomed warmly due to his prior residency, they observed that he became increasingly isolated and neglected as staff seemed overwhelmed or unprepared to cater to his unique needs. The family's deep-rooted disappointment escalated when their father exhibited symptoms consistent with PTSD after being hospitalized following his time at Kivel. His admission that he had not received proper treatment devastated them once more. They rushed to move him out of Kivel immediately after learning of this mistreatment—an experience that left lasting scars on both him and his family.

Another prevailing theme from reviews is related to the memory care unit where many families felt trapped between insufficient communication and inadequate care practices. One mother entered the facility for Alzheimer's treatment but quickly faced alarming conditions concerning her treatment regimen. Staff members reportedly coerced family members into acquiescing to what appeared to be overmedication practices in order for their loved one to remain there—a situation that raised red flags about regulatory compliance regarding medication management in such facilities. Additionally, residents were observed disappearing from memory care too soon, drawing suspicion among family members regarding how diligently each individual’s needs were being fulfilled versus how easily they could be dismissed once deemed ‘too much trouble.’

Contrastingly, there were also positive testimonials about the same memory unit at Kivel from other families who praised the attentive staff and meaningful activities available for residents; programs like engaging music therapy contributed considerably toward improving quality of life for some individuals diagnosed with dementia. These discrepancies paint an inconsistent picture; while some individuals thrived under care provisions designed specifically for those struggling with cognitive decline, others faced barriers that made it difficult not only to receive basic assistance but also to maintain dignity.

Families seeking long-term assisted living solutions felt conflicted after initially choosing Kivel based on recommendations only to find themselves grappling with issues surrounding basic service delivery shortly thereafter. An account revealed a sister whose medical conditions began deteriorating rapidly after entering Kivel; she reported feelings of disrespect from staff who failed to provide proper medication management or timely assistance—elements critical not just for comfort but also safety. Subsequently forced into an emergency hospital transfer can be frightening enough without realizing such systemic failures contribute directly toward health setbacks.

Despite some residents expressing satisfaction through activities and responsive staffing arrangements—affirming that engagement is critical—the overall sentiment conveyed through these accounts suggests a need for reform within operational protocols at Kivel Care Center. Communication between staff members and family members appears pivotal; fostering this connection might create pathways not only toward enhanced resident experiences but also greater advocacy.

Ultimately, stories surrounding care at Kivel vary remarkably depending upon unique circumstances each resident faces coupled with ongoing standards upheld by caregivers within its walls—from encouraging independence through thoughtful programming to neglectful handling leading vulnerable adults astray amid daily struggles endured by many aging populations today. Families yearning for peace of mind should carefully consider both praise and criticism alike before entrusting loved ones into potentially life-altering settings like these—a decision laden with emotional weight alongside a quest for quality compassion regardless of varied outcomes experienced firsthand throughout shared narratives involving caring communities such as those found within Kivel’s outreach initiatives over time.

This part of Phoenix, Arizona offers a convenient and diverse range of amenities for those considering senior living. With multiple pharmacies within close proximity, accessing medication and healthcare services is easily manageable. The area also boasts a variety of dining options, ranging from casual fast food to upscale restaurants, ensuring that seniors have plenty of choices for meals out. In terms of healthcare, there are several physicians' offices and hospitals in the vicinity, providing easy access to medical care when needed. Additionally, transportation options such as car rental services and airport lounges are available for those looking to travel or visit loved ones. Places of worship and cultural attractions like theaters are also within reach for spiritual fulfillment and entertainment. Overall, this area offers a balanced mix of practical amenities and recreational opportunities for seniors looking to settle down in a well-rounded community in Phoenix.

Pharmacies

• Walgreens (0.3 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.6 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3 miles)

Restaurants

• Zipps Sports Grill (0.8 miles)
• McDonald's (0.9 miles)
• Tee Pee Mexican Food (1.1 miles)
• Cava (1.2 miles)
• PHX-Arcadia Crossing (1.3 miles)
• Wren House Brewing Company (1.7 miles)
• Buck & Rider (2 miles)

Cafes

• Dutch Bros Coffee (1 miles)
• Provision Coffee Bar (1.4 miles)
• Panera Bread (2.6 miles)
• Starbucks (3.7 miles)
• Lux Central (4.1 miles)
• Songbird Coffee & Tea House (4.2 miles)
• Futuro (4.3 miles)

Physicians

• Null (1.1 miles)
• Banner Family Medicine Center (3.3 miles)
• Arizona Eye Specialists (3.7 miles)
• Keystone Natural Family Medicine (3.7 miles)
• SimonMed Imaging - Phoenix (3.8 miles)
• Azam Medical Clinic (4.2 miles)
• Phoenix Skin Medical Surgical Group (4.4 miles)

Hospitals

• Maricopa Medical Center (2.2 miles)
• Arizona State Hospital (2.4 miles)
• Banner – University Medical Center Phoenix (3.4 miles)
• Carl T Hayden VA Medical Center, Recreation Therapy (3.7 miles)
• St Joseph's Hospital & Med Center: Deguzman Brian J MD (4.3 miles)
• St Josephs Neurological ICU (4.3 miles)
• Greenbaum Surgery Center (4.6 miles)

Transportation

• Airport Rent-A-Car (2.9 miles)
• Admirals Club (3.2 miles)
• Concourse A (3.2 miles)
• Admirals Club (3.2 miles)
• The Centurion Lounge (3.2 miles)
• Terminal 4, Concourse B (3.3 miles)
• Terminal 4 (3.3 miles)

Places of Worship

• Christ Church of the Ascension (3.3 miles)
• Roosevelt Community Church (4.3 miles)
• First United Methodist Church of Phoenix (4.6 miles)

Theaters

• AMC Arizona Center 24 (4.2 miles)

Parks

• Margaret T. Hance Park (4.4 miles)
• Blue Sky Airport Parking (4.6 miles)