Kivel Manor in Phoenix, AZ
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3040 N 36th St, Phoenix, AZ 85018
For more information about senior living options: (844) 490-3973
The staff at Kivel is great and the property is clean and well managed. Residents are welcomed with open arms and are well known by the staff. The community is very beautiful, with manicured grounds and delicious, home-cooked meals in a social dining room. The memory care unit provides fantastic care, with residents engaged in daily activities and music therapy, supporting happiness and quality of life. The independent living option is safe, active, and affordable, with planned activities and caring staff. There is a strong sense of safety, with a police officer on duty every evening. The staff is kind, compassionate, and dedicated to residents' well-being. Residents feel fortunate to be part of this community, gaining dignity, social opportunities, and strong support.
The facility abandoned him and left him alone during COVID. They claimed he needed more care, which was not true. He ended up in the hospital with PTSD-like symptoms, and he said he was not treated well there. The staff mistreated him during the pandemic. The memory care unit looked great but was more for show, and he was locked out of his room to monitor him. There was a lack of communication; questions were treated as complaints. They overmedicated her to make her easier to manage, causing weight gain and loss of mobility. Some residents left after short stays, suggesting it wasn't all it seemed.Kivel Manor in Phoenix is best suited for active seniors who want a well-appointed campus with strong social programming and a memory-care option that is visibly integrated into a full continuum of care. The community rewards residents who value a polished environment, reliable housekeeping and maintenance, and on-site amenities that support an engaged daily rhythm. It works particularly well for independent living and for families seeking a reputable memory-care setting with program-driven activities and culturally informed offerings. Those seeking pervasive, hands-on medical oversight or high-touch, 24/7 assistance may want to consider alternatives.
On the plus side, Kivel Manor earns its keep through cleanliness, meticulous maintenance, and a generally high standard of care in the public-facing spaces. The grounds are beautifully manicured, and the building is kept spotless, which sets a positive first impression and supports a sense of dignity for residents. Dining options are typically praised, with meals described as nutritious and appealing for those who prefer not to cook. The activity calendar is robust, designed to foster socialization, and staff members - especially within the memory-care team - receive appreciation for engagement and structured programming like music therapy. Security and on-site support also contribute to a sense of safety for families and residents alike.
However, several persistent concerns emerge in the review corpus that cannot be ignored. Stories about memory-care operations center on communication gaps, perceptions of overmedication, and the sense that questions or concerns from families can be met with resistance or dismissal. One family recounts a disturbing pattern of feel?ing locked out from a loved one's room and a lack of clear collaboration on care decisions, while others describe difficulties obtaining timely, accurate medication administration. Additional caution comes from accounts that while the facility looks impressive, experiences can fluctuate by unit, with some residents reportedly thriving and others leaving after short stints due to dissatisfaction with care or the sense that the environment is more "show" than substance. Parking, while minor, is noted as a drawback by some residents.
These pros and cons do not cancel each other out; they shape a clear calculus. For independent-living residents who prize ambience, social connectivity, and a pleasant dining-and-activities ecosystem, Kivel Manor delivers substantial value that can offset occasional service frictions. The memory-care wing, when staffed consistently and when families receive transparent, timely communication about care plans, offers meaningful engagement and a high-quality daily routine that can preserve dignity and quality of life. The risk lies in variability: when care coordination falters or medicating decisions are perceived as opaque, the very strengths of the campus - its beauty, safety, and program depth - can feel undermined.
Families considering alternatives should match their choice to the level of daily medical need and the quality of family communication they require. Those whose loved ones demand steady, proactive medication management, clear care plans, and a culture that welcomes family questions without defensiveness may find other operators with more uniform care delivery. For residents with significant disabilities or behavioral challenges, the caution becomes acute: the best-fit facility will demonstrate not only a caring atmosphere but a proven track record of consistent, transparent caregiving and a responsive care team.
Practical next steps are straightforward. Schedule an in-depth tour of both Independent Living and Memory Care areas, and request candid conversations with current residents and multiple family representatives. Probe how medication management is handled, how care plans are updated, and how often staff respond to care requests. Ask for the exact dining options and the cadence of social programming, and verify accessibility and parking logistics. If the answers align with a preference for a polished, highly social environment and a care approach that is consistently communicative, Kivel Manor stands as a compelling choice. If not, explore competing communities that emphasize steadier medical oversight and more transparent family communication from day one.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Phoenix Sky Harbor International (3 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Kivel Manor in Phoenix, AZ offers a welcoming and supportive environment for seniors seeking both independent living and memory care services. Our community provides a range of amenities to enhance the quality of life for our residents. Devotional services off-site are available for individuals with religious or spiritual interests, and indoor common areas offer comfortable spaces for socializing and relaxation.
At Kivel Manor, we understand the importance of specialized care for those living with diabetes. Our dedicated staff is trained in diabetic care, ensuring that residents receive the attention they need to manage their health effectively. This includes assistance with medication management, blood sugar monitoring, and maintaining a healthy lifestyle.
We believe in promoting an active and engaging lifestyle for our residents. Devotional activities off-site are offered to cater to individual interests and provide opportunities for spiritual growth. Additionally, our community is conveniently surrounded by various amenities. Residents have access to numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby – allowing them to remain connected and involved in the local community.
At Kivel Manor, we strive to create an inclusive and compassionate environment where seniors can thrive while receiving the care they need. We prioritize providing personalized support while encouraging independence and fostering meaningful connections amongst our residents.
This part of Phoenix, Arizona offers a convenient and diverse range of amenities for those considering senior living. With multiple pharmacies within close proximity, accessing medication and healthcare services is easily manageable. The area also boasts a variety of dining options, ranging from casual fast food to upscale restaurants, ensuring that seniors have plenty of choices for meals out. In terms of healthcare, there are several physicians' offices and hospitals in the vicinity, providing easy access to medical care when needed. Additionally, transportation options such as car rental services and airport lounges are available for those looking to travel or visit loved ones. Places of worship and cultural attractions like theaters are also within reach for spiritual fulfillment and entertainment. Overall, this area offers a balanced mix of practical amenities and recreational opportunities for seniors looking to settle down in a well-rounded community in Phoenix.
Kivel Manor is located at 3040 N 36th St, Phoenix, AZ 85018 in Maricopa County, Arizona
Yes, Kivel Manor provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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