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Castle Pointe At Baywinde in Webster, NY

Castle Pointe At Baywinde is an independent living community in Webster, NY.

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Castle Pointe At Baywinde in Webster, NY

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  • Interior

    A cozy bedroom with a wooden bed, nightstand, and decorative lamp, featuring a mirror on the wall.

  • Decor

    A cozy and inviting lobby area with wooden seating arrangements and decorative elements.

  • Living Room

    A cozy living room with a sofa, armchair, and a lamp by the window.

  • Windows

    A spacious and elegant lounge featuring a central fireplace, comfortable seating, and large windows with natural light.

  • Dining

    A cozy cafe interior with tables and chairs arranged in a well-lit room.

  • Kitchen

    A cozy kitchen with wooden cabinets, a stove, and a refrigerator.

  • Lighting

    Elegant dining area with neatly arranged tables and ambient lighting.

  • Seating Area

    A cozy living room with plaid wallpaper, featuring comfortable seating, a television, and a popcorn machine.

  • Bathroom

    A bathroom featuring a sink with a mirror, a shower with a curtain, and overhead lighting.

  • Television

    A cozy lounge area with couches, a television, and a popcorn machine, set against checkered wallpaper.

  • Lobby

    A welcoming lobby with comfortable wooden seating and a stylish decor.

  • Bookshelves

    A cozy library meeting room with bookshelves, a table, and chairs by a window.

  • Exercise Equipment

    A gym with various exercise machines and equipment in a well-lit room.

  • Salon

    A cozy hair salon with styling chairs, mirrors, and vibrant decor.

200 Kidd Castle Way, Webster, NY 14580

For more information about senior living options: (866) 208-4318

4.2 from 102 reviews
5 stars
57
4 stars
28
3 stars
5
2 stars
4
1 stars
8

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2019

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Overall Review of Castle Pointe At Baywinde

common 12 reviews mention this

Clean, well-kept building stands out

Residents repeatedly describe the community as clean and well maintained.

Many residents and visitors say the facility feels clean, updated, and kept up, including comments about the environment looking spotless and modern. Several reviews also mention active cleaning and maintenance as a daily reality, not something only noticed on a tour. A few notes also point to apartments being bright and in good condition, even when room size is a concern.

common 18 reviews mention this

Staff friendliness and responsiveness

Staff friendliness and helpfulness come up across many reviews.

A large share of reviews describe staff as welcoming, friendly, and responsive, including tour teams and everyday staff members. Multiple residents say they felt supported by the people working there, and some specifically call out staff listening to concerns and being easy to work with. There are also a few strongly negative reviews about leadership or management follow-through, but the majority of accounts emphasize a caring day-to-day tone.

common 14 reviews mention this

Food quality draws strong reactions

Dining quality is a frequent point of praise and complaint.

Several reviews highlight good, delicious, or restaurant-style meals, and some mention variety, quick service, and staff being able to accommodate certain diets. At the same time, a notable number of reviews complain that the food is average, has gone downhill, or doesn’t meet expectations for what residents pay. One reviewer specifically notes diabetic accommodation but also says it didn’t extend to everything residents needed, while others ask for more options or later breakfast timing.

  • A cozy cafe interior with tables and chairs arranged in a well-lit room.
  • Elegant dining area with neatly arranged tables and ambient lighting.
  • A well-lit dining area with neatly arranged tables and chairs, featuring modern decor and a high ceiling.
common 10 reviews mention this

Activities and outings keep residents busy

Residents talk about lots of scheduled activities and outings.

Many reviews mention a steady flow of activities such as bingo, concerts or music, movies, and resident or community events. Several people also describe outings and transportation options for shopping or doctor appointments, which helps reduce isolation for more independent residents. While most accounts feel activity-rich, at least a few reviews say participation can be difficult for those who need more help or aren’t extremely independent.

caveat 6 reviews mention this

Costs feel high to some families

Several reviews call out high costs for independent living.

Some reviews describe the community as expensive, with concern that the monthly price doesn’t match improvements or day-to-day quality. A few reviewers also connect cost with specific frustrations like food falling short or limited value versus expectations. Others still recommend the community, but the recurring cost concern shows up as one of the clearest drawbacks in the feedback.

caveat 3 reviews mention this

Management accountability is questioned

A few reviews raise serious concerns about management accountability.

While many residents praise staff, a small number of reviews report problems with leadership responses, communication, or follow-through on concerns. One detailed account describes incidents involving entry into a resident’s apartment without permission and management dismissing or failing to provide accountability. Another review also expresses dissatisfaction with administration being hard to deal with and not supportive, even while describing staff as caring in parts.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 22 resident community capacity 22 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Condos / townhomes Condos / townhomes

Types of Care

  • Independent Living Independent Living

Amenities

  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Party space Party space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Swimming pool Swimming pool
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Greater Rochester International (10 miles away) Greater Rochester International (10 miles away)
  • Transportation & parking Transportation & parking
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • Assistance with dressing Assistance with dressing
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Community-sponsored activities Community-sponsored activities
  • Fitness programs Fitness programs
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English

Videos

Nearby Places of Interest

Pharmacies

  • Wegmans (0.3 miles)
  • Wegmans (2.5 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.9 miles)
  • Rite Aid (3.3 miles)
  • Walgreens (3.5 miles)

Restaurants

  • McDonald's (0.5 miles)
  • Johnny's Irish Pub (2.9 miles)
  • Castaways (3.1 miles)
  • Shamrock Jack's Irish Pub (3.1 miles)
  • Bruster's Ice Cream (3.1 miles)
  • Winfield Grill (3.1 miles)
  • Marge's Lakeside Inn (3.1 miles)

Physicians

  • UR Medicine Primary Care - Webster Family (0.5 miles)
  • West Ridge OB/GYN (0.8 miles)
  • Hearusa (2 miles)
  • Webster Family Practice (2.7 miles)
  • Vega Chiropractic and Wellness (3.1 miles)
  • Flaherty Family Medicine (3.1 miles)
  • Culver Medical Group (3.5 miles)

Cafes

  • Starbucks (0.6 miles)
  • Starbucks (2.4 miles)
  • New City Cafe (3.4 miles)
  • Tree Town Cafe (4 miles)
  • Locals Only (5 miles)
  • Ugly Duck Coffee (5 miles)
  • Java's Cafe (5.2 miles)

Theaters

  • AMC Webster 12 (1 miles)

Parks

  • Tryon Park (2.4 miles)
  • Durand Eastman Beach (3.6 miles)
  • Webster Arboretum Association (4.3 miles)
  • Bristol Play Area (4.8 miles)
  • Cobbs Hill Park (4.8 miles)
  • Seneca Park (5.3 miles)
  • Martin Luther King Jr Memorial Park at Manhattan Square (5.3 miles)

Hospitals

  • Strong Memorial Hospital (4.6 miles)

Transportation

  • Enterprise Rent-A-Car (5 miles)
  • Amtrak (5.3 miles)

Places of Worship

  • Artisan Church (5.8 miles)

Frequently Asked Questions

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