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4.2 from 41 reviews
5 stars
26
4 stars
8
3 stars
2
2 stars
1
1 stars
4
Overall Review of St Anns Community at Cherry Ridge
common24 reviews mention this
Staff feel caring and respectful
Residents and families describe staff as consistently caring, respectful, and helpful.
Across many reviews, families say staff members are kind, considerate, and professional, from the initial transition through daily interactions. Several reviewers specifically highlight communication and responsiveness when questions come up, along with staff members going out of their way to help during move-in. Even some reviews with critiques still describe regular staff as caring during the week.
common8 reviews mention this
Activities keep people engaged
Many residents are kept active with frequent community activities and outings.
Reviews commonly describe residents staying engaged through group activities, music performances, and scheduled days. Some families mention trips and bus outings, while others say their loved ones returned to socializing and card games after moving in. A couple of reviews contrast this by describing a lack of activities in certain settings, which appears to vary by care level.
common11 reviews mention this
Clean, well-kept spaces stand out
Multiple reviews praise the facility’s cleanliness and upkeep.
Several reviewers describe the campus, common areas, and rooms as clean and well maintained, including dining spaces and event areas. Families also mention a generally “homey” environment with decorations and attention to comfort. On the negative side, a few reviews report hygiene and cleanliness breakdowns, including concerns about soiled clothing and unpleasant odors.
common11 reviews mention this
Dining is a strong point, with variation
Dining experiences are often described as good, but reports vary in quality.
Many families praise the food as excellent, with variety and meals that smell or taste good, and some mention cafe meals and that it does not feel like hospital food. Others say dining can be inconsistent, describing food served cold or too bland. A few critical reviews also report serious meal problems, including dinners arriving without food and concerns related to appetite and medication management.
differentiator3 reviews mention this
Memory care support gets direct praise
Families specifically mention memory care staff as kind and attentive.
Reviews that focus on memory care describe respectful, patient-centered interactions and a focus on getting residents through difficult transitions. One family highlights positive improvements after moving into enhanced memory care, while another calls out staff working in Rainier Grove memory care as caring and considerate. At the same time, one general care-related critique describes gaps in nursing support and activities in a different setting, suggesting the experience may depend on the level of care.
caveat4 reviews mention this
Care issues include staffing and responsiveness
Some reviews describe serious concerns with care and follow-through.
A small set of reviews report failures in day-to-day care, including delayed checks, lack of timely help after call button use, and concerns about medication accuracy. These same critiques also mention safety problems such as falls and hygiene concerns involving soiled clothing or prolonged periods before staff assistance. One review also says weekend staffing is below expectations compared with weekday shifts, and notes that residents dread weekends.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
87 resident community capacity
1-bedroom apartments
2-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Memory Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Cafe
Computer center
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Guasts at mealtime
Guest parking
Hiking trails
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Party space
Private bathrooms
Resident parking
Respite or short term stays offered
Restaurant-style dining
Security gate
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Greater Rochester International (12 miles away)
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Physical therapy
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Special dietary restrictions
Activities
Activities off-site
Arts and crafts
Community-sponsored activities
Concierge services
Cooking club
Educational speakers / life long learning
Fitness programs
Games
Gardening club
Live musical performances
Planned day trips
Religious services
Resident-run activities
Scheduled daily activities
Tai Chi
Wii bowling
Yoga / chair yoga
Languages Spoken
English
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.3 miles)
Walgreens (1.2 miles)
Wegmans (1.4 miles)
Wegmans (2.1 miles)
Wegmans (4.4 miles)
Walgreens (4.6 miles)
Walgreens (5.2 miles)
Physicians
Hearusa (0.5 miles)
Portland Pediatric Group (1.5 miles)
UR Medicine Primary Care - Webster Family (1.9 miles)
St. Ann's Community at Cherry Ridge offers a comprehensive suite of features designed to support residents with dementia and Alzheimer's disease, fostering both safety and quality of life. The 24-hour supervision ensures that staff are always available to assist with the intricacies of daily life, which is vital in preventing wandering and ensuring immediate response to any needs. Assistance with activities of daily living, such as bathing, dressing, and transfers not only enhances personal hygiene and comfort but also promotes dignity and independence tailored to each individual's capabilities. Meal preparation and service cater to nutritional needs, while medication management ensures adherence to treatment protocols essential for health stability. Programs focused on mental wellness address cognitive decline proactively, complemented by specialized memory care programming that engages residents in meaningful activities suited to their unique challenges. Additionally, physical therapy reinforces motor function and mobility, encouraging residents to maintain physical health in conjunction with cognitive care. Collectively, these features create an environment that is nurturing, structured, and responsive to the complex needs of individuals experiencing memory loss.
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The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.
The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.
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