Maplewood Nursing Home in Webster, NY
Save100 Daniel Drive, Webster, NY 14580
For more information about senior living options: (844) 490-3973
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The Maplewood staff are incredibly caring; they genuinely get to know residents and become like family from day one. There are abundant daily activities and events, with both volunteers and professionals offering engaging options. The meals are excellent, and the kitchen accommodates residents' preferences with flexible menus. The facility is spotless and well kept, with rooms and common areas that feel like a resort. Residents are treated with warmth and respect, with staff greeting them by name and attending to their comfort. Families have peace of mind knowing their loved ones are safe and well cared for. The Maplewood is highly recommended for rehabilitation and skilled nursing services; it is seen as the best choice. The recreation program and activities staff are outstanding, keeping residents engaged and connected. The overall atmosphere feels like home, with compassionate caregivers and a strong sense of community. Maplewood provides comprehensive palliative care to ensure comfort for residents at the end of life.
One reviewer advised readers to find somewhere else and not recommend Maplewood. Another reviewer wrote that Maplewood should not be recommended, describing the management as horrible, the staff as horrible, and even calling the place racist. A reviewer criticized end-of-life care, reporting delays in pain relief and comfort medications that caused the patient to suffer. A reviewer claimed that the staff did not greet visitors and that many residents looked sad and miserable. Another reviewer alleged that the facility cares more about money than employees.Maplewood Nursing Home in Webster, NY is best suited for families seeking a warm, socially vibrant skilled-nursing environment where residents are known by name and daily life centers on connection, engagement, and good living. Most families report care teams that feel more like a local community than a clinical facility - CNAs, nurses, therapists, and activities staff form relationships, remember preferences, and tailor routines to individual residents. The building itself projects a resort-like calm, with well-kept grounds, fresh flowers, and comfortable common spaces, and the dining program offers multiple options that support a varied palate. For seniors who want activity-packed days, regular events, and meaningful human interaction, Maplewood frequently delivers the emotional and social benefits that matter most.
Those weighing options should consider alternatives if end-of-life care expectations are non-negotiable or if cost is a decisive factor. A minority of voices describe serious concerns about leadership and consistency in deployment of key services, including palliative or comfort-focused care at life's end, and even one account of perceived staffing and management problems. While these experiences are not the norm in the many positive reviews, they signal the necessity of a careful, in-person assessment - especially for families prioritizing transparent, timely comfort measures and steady, visible oversight from administration.
The strongest pros - deep staff empathy, genuine resident-focused care, and a robust activity ecosystem - tend to offset most drawbacks in practical terms. Families repeatedly note that staff treat residents with respect, talk to them at eye level, and respond quickly to call lights. A persistent theme is how engagement programs, concerts, games, art, volunteer led activities, and social events create a sense of belonging that reduces isolation. The care teams also coordinate rehabilitation services, ensuring mobility and daily function remain as strong as possible, while the dining team accommodates personal preferences with ease. In short, Maplewood often delivers a holistic living experience that sustains mood, dignity, and everyday joy.
Care quality and culture emerge as Maplewood's differentiators. Reviews highlight staff who stay long-term, a recreation program that feels comprehensive rather than perfunctory, and a dining operation that feels attentive and flexible. Families describe clean rooms and sparkling bathrooms, warm greetings from staff, and visible pride in the environment. The social fabric - volunteers, beauticians, activity coordinators, even on-site restaurant-style options - fuels a sense that residents are not merely cared for, but supported to live well. While a few voices question administrative tone or policy execution, the prevailing message is of a cohesive, resident-centered operation that consistently earns trust from families.
Facilities and costs factor prominently in the decision. Maplewood's campus atmosphere is frequently praised as picturesque and resort-like, with private rooms, well-designed common areas, and varied dining experiences that feel more personalized than typical SNFs. The trade-off is the price point, which some reviewers describe as high; for families who can finance comprehensive, high-touch care, that cost is often justified by the perceived quality of life and security. Potential residents should probe what is included in standard rates, what activities and therapies are covered, and how ancillary services are billed, to avoid sticker shock after intake.
Bottom line: Maplewood represents a compelling choice for families prioritizing a lively, humane, relationship-driven care environment where residents are treated as people first. It excels for those who value social engagement, strong caregiver continuity, and attentive food and recreation programs, and who are comfortable with a higher price tier in exchange for a high-touch experience. For families where end-of-life preferences demand flawless, proactive pain and comfort management, or where cost sensitivity is non-negotiable, it is essential to explore alternatives and verify policies in advance. A thorough tour, direct conversations with front-line staff, and candid discussions with current residents and families will reveal whether Maplewood's well-regarded culture aligns with the specific needs and expectations of a loved one.
74 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Maplewood Nursing Home in Webster, NY is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a luxurious beauty salon, providing residents with convenient access to various beauty treatments. Residents can also enjoy their favorite shows and programs on cable or satellite TV in the comfort of their own fully furnished apartments. For those who require transportation, Maplewood Nursing Home offers community-operated transportation services as well as transportation arrangements for non-medical purposes.
Residents have access to a computer center where they can stay connected with loved ones or engage in online activities. The dining room provides restaurant-style dining with delicious meals prepared by expert chefs. A kitchenette is also available for residents who prefer to cook their own meals.
Maplewood Nursing Home values the physical well-being of its residents and provides amenities such as a fitness room, gaming room, garden, outdoor space, and wellness center to promote an active lifestyle. Additionally, housekeeping services ensure that residents' living spaces are clean and maintained at all times.
For entertainment and relaxation, there is a small library for book lovers and a restaurant-style dining experience for socializing with fellow residents. The telephone service allows easy communication with family and friends while Wi-Fi/high-speed internet ensures connectivity throughout the community.
Care services at Maplewood Nursing Home are second to none. There is a 24-hour call system ensuring assistance is readily available whenever needed along with 24-hour supervision for added safety. Trained staff provide daily assistance with activities of daily living including bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time while following any special dietary restrictions such as diabetes diets or other specific dietary needs.
Residents can take advantage of various activities provided by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Moreover, concierge services are available to cater to any specific requests or needs of the residents.
Maplewood Nursing Home is conveniently located, with nearby amenities including cafes, parks, pharmacies, physicians, restaurants, and theaters. This makes it easy for residents to access the services they need or enjoy outings in their local area.
With its exceptional amenities and care services, Maplewood Nursing Home provides a warm and welcoming environment for seniors seeking assisted living.
Maplewood Nursing Home is located at 100 Daniel Drive, Webster, NY 14580 in Wayne County, New York
Maplewood Nursing Home on seniors.fyi includes 5 photos including images showing architecture, dining, building, landscaping, outdoor, grass, art, outdoors, and more.
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