Brookdale LaCrosse

Pros

• The facility at Brookdale La Crosse is described as warm, inviting, clean, and orderly, creating a pleasant environment for residents.
• Many staff members are noted to be very nice, caring, and exceptional in their dedication to the residents' needs.
• Residents appear happy and engaged in activities, contributing to a positive atmosphere within the community.
• The amenities available at Brookdale La Crosse include various scheduled activities and on-site services like a beauty salon, which adds value to the residents' experiences.
• Families feel respected and appreciated by the staff during their loved ones’ stays at the facility.

Cons

• The facility was a bit understaffed, which raised concerns about care quality despite the staff's efforts.
• The staff member conducting the tour lacked knowledge and was reluctant to assist in showing a room.
• Poor communication between residents, staff, and caregivers resulted in inadequate support for residents.
• Administration was unresponsive to complaints, and billing issues were frequent and unresolved.
• The cleanliness of the facility was inconsistent, with reports of stains on bedding and missing personal items.
• Incompetent staff caused unnecessary duplication of health checks and missed appointments without notifying families.
• The high costs did not reflect the quality of care provided at Brookdale La Crosse, leaving many dissatisfied.

Review

Brookdale La Crosse has received a mixed bag of reviews from families and visitors, reflecting varied experiences regarding staff, care quality, and facility conditions. Several reviewers noted that the facility had moments of being understaffed, which raised concerns about adequate care for residents. However, many were quick to appreciate the compassion and dedication of the caregivers who were present despite these challenges. Visitors often remarked on the friendliness and caring nature of the staff, leading some families to believe that their loved ones were receiving proper attention.

During tours of Brookdale La Crosse, many potential residents noticed the inviting appearance of the facility itself. The warm ambiance seemed conducive to comfort and well-being. Reviewers highlighted that it was clean, neat, and orderly – an important aspect when evaluating senior living options. Attractive outdoor spaces also contributed positively to its atmosphere. However, some visitors felt disappointed by the knowledge level of tour guides; one reviewer specifically mentioned feeling let down by a guide who struggled to provide essential information regarding room availability and associated costs.

While many found aspects of Brookdale appealing—from its aesthetic charm to its various scheduled activities—some feedback suggested serious gaps in communication between staff and family members regarding care plans and billing issues. Families voiced frustration over delayed responses from administrators when complaints arose about care quality or service inconsistencies. Reports indicated instances where medication management was poorly handled, with a tendency for duplicative testing due to perceived incompetence among staff. These criticisms hinted at systemic issues within operations that could affect resident safety and well-being.

Despite these serious concerns from some families regarding care standards, others praised Brookdale for its overall atmosphere during their loved ones' brief stays there. For instance, one reviewer shared their experience after their mother passed away shortly after moving in but expressed gratitude for how warmly she was treated during her time there. They appreciated the variety in room sizes available alongside amenities like salons and daily activities that aimed to engage all residents regardless of their preferences or mobility levels.

The cleanliness of living quarters also received contrasting reports; while some visitors noted that rooms appeared tidy during tours, other families recounted alarming incidents involving stained bedding and unacceptable practices around personal items disappearing or being misplaced altogether—which further compounded feelings of dissatisfaction with overall care quality at Brookdale La Crosse.

On a positive note, certain reviews indicated appreciation for community involvement—whether it be through engaging outdoor activities or events organized for family gatherings—adding another layer of comfort as prospective residents considered this option for themselves or loved ones needing assistance in daily living tasks. In summary, while Brookdale La Crosse possesses qualities such as warmth among staff members and an attractive environment suitable for seniors seeking assisted living arrangements—a comprehensive assessment reveals that significant challenges exist surrounding staffing consistency and operational competence that warrant careful consideration before making a decision.

Located in La Crosse, Wisconsin, this area offers a variety of conveniences for senior living. With several restaurants within close proximity, such as the Hungry Peddler and The Barrel Inn Bar & Grill, seniors can enjoy a range of dining options. Additionally, there are multiple pharmacies nearby including Uvanta Pharmacy and Walgreens for easy access to medication and medical supplies. For entertainment, the Marcus La Crosse Cinema is just a short distance away. Medical services are also easily accessible with Mayo Clinic and Gundersen Lutheran Hospital in the vicinity. Parks like Weigent Park and Houska Park provide opportunities for outdoor recreation and relaxation. Overall, this area offers a mix of amenities suitable for seniors looking for a comfortable and convenient living environment.

Restaurants

• Hungry Peddler (0.2 miles)
• McDonald's (0.5 miles)
• Wendy's (1 miles)
• The Barrel Inn Bar & Grill (1 miles)
• Schmidty's (1.3 miles)
• JavaVino (1.3 miles)
• Arterial Tavern (1.5 miles)

Pharmacies

• Uvanta Pharmacy (0.3 miles)
• Walgreens (0.5 miles)
• Prescription Center (1 miles)
• Degen Berglund Medical Equipment (1.2 miles)
• Gundersen Pharmacy La Crosse (Degen Berglund) (1.2 miles)
• Gundersen Pharmacy La Crosse East Building (1.4 miles)
• Walgreens (1.7 miles)

Theaters

• Marcus La Crosse Cinema (0.3 miles)

Physicians

• Vandyke David Mdsc (0.7 miles)
• Mayo Clinic (1.2 miles)
• Gundersen Lutheran - Gordon L Johnson MD (1.4 miles)
• Gundersen Health System: Plastic Surgery Center (1.4 miles)
• Gundersen Health System- Department of Nephrology (1.4 miles)
• Gundersen Pharmacy La Crosse Clinic (1.4 miles)
• Gundersen Lutheran Physical Medicine & Rehabilitation La Crosse (1.4 miles)

Places of Worship

• Mary Mother of the Church (0.8 miles)
• English Lutheran Church Elca (2.2 miles)
• Blessed Sacrament Catholic Church (2.3 miles)

Hospitals

• Gundersen Lutheran Hospital (1.3 miles)
• Gundersen Health System- Dental Specialties (1.4 miles)
• Gundersen Health System- Hospice (1.4 miles)
• Gundersen Health System Eye Care (1.4 miles)
• Lutheran Hospital-La Crosse (1.4 miles)
• Gundersen Health System - Labor & Delivery (1.4 miles)
• Gundersen Lutheran Medical Center (1.4 miles)

Cafes

• Moka (1.8 miles)
• Greengrass Cafe (2.3 miles)
• Moka (2.4 miles)
• Grounded Specialty Coffee (2.6 miles)
• Pearl Ice Cream Parlor (2.6 miles)

Parks

• Weigent Park (2 miles)
• Houska Park (2.2 miles)
• Pammel Creek Park (2.2 miles)
• Grandad Bluff (2.5 miles)
• Riverside Park (2.9 miles)
• Hixon Forest Park (3 miles)
• Copeland Park (4.1 miles)

Transportation

• Amtrak (3.9 miles)