Bluffview Memory Care

Cons

• The management and administration have zero compassion, are rude, and lacking professionalism.
• This facility is consistently understaffed and does not take action against poorly performing workers.
• One care worker neglected to properly care for a resident, leaving them soaked in urine multiple times.
• Some days the meals at Bluffview Memory Care are not impressive.
• The resident's father is very depressed and rarely leaves his room.
• There are concerns about the quality of care and lack of resolution when issues are raised to management.
• The staff at Bluffview Memory Care give runarounds and do not provide reassurance when concerns are expressed by residents or their families.

Review

Bluffview Memory Care has received rave reviews from families and visitors alike. The staff is described as caring, helpful, and accommodating to the needs of residents, particularly mothers. Many have appreciated attending sing-alongs with their loved ones, which bring back fond memories of their childhood. The building and grounds are well-maintained and clean, creating a pleasant environment for both residents and guests. The receptionist is noted for being ebullient and caring, while the availability of staff to address needs is highly appreciated.

However, not all aspects of Bluffview Memory Care have received glowing reviews. One recurring issue revolves around management and administration. When concerns about the quality of care are brought up, there seems to be a lack of effort in resolving them. Instead, management becomes defensive and deflective, lacking compassion and professionalism. Families regret not addressing these issues sooner as they have negatively impacted their loved ones' experiences at the facility.

Despite this criticism towards management, the floor staff at Bluffview Memory Care receive consistent praise for their amazing care and respect towards residents. Their dedication is evident in how they treat individuals with dignity. Nevertheless, concerns arise when it comes to addressing problematic workers. Some family members express frustration over instances where caregivers neglected their loved ones' basic needs or failed to provide proper training after mistakes were made.

During a visit to Bluffview Memory Care, one reviewer was impressed by the overall experience. The dining area appeared clean and well-maintained, promising a pleasant dining environment for residents. Another reviewer commended the facility's emphasis on freedom for residents while providing adequate space to walk around safely outdoors—an essential consideration for those with memory impairments.

The quality of rooms at Bluffview Memory Care also garnered positive feedback from families. They found the room layouts spacious and admired the bathroom facilities provided. However, one individual did express concern about meal inconsistencies on some days but acknowledged that other times they were impressed with the food. Additionally, an individual shared their family member's struggle with depression, which limited their participation in activities provided by the facility.

Despite these concerns, there are still satisfied residents and families who feel grateful for the care received at Bluffview Memory Care. The staff's genuine care and dedication give them peace of mind knowing that their loved ones are in capable hands. For some, Bluffview Memory Care is the best they have seen, offering a wide range of care options, including a dedicated memory unit. The facility's location is also appreciated by families living nearby, as it allows for more frequent visits.

Overall, Bluffview Memory Care appears to be a well-maintained facility with caring floor staff and a variety of activities for residents to participate in. However, issues surrounding management and administration do exist and have had negative impacts on some individuals' experiences. Families appreciate certain aspects of the facility such as the pleasant dining area and the ability for residents to enjoy outdoor spaces safely. Despite its shortcomings, Bluffview Memory Care seems to be a viable option for those seeking memory care services in the area.

This part of Holmen, Wisconsin offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. There are several pharmacies nearby, making it easy to access medication and healthcare supplies. Places of worship such as St Elizabeth Ann Seton Catholic Church and Holmen Lutheran Church provide opportunities for spiritual growth and community involvement. A selection of restaurants including Features Sports Bar & Grill and Hacienda Vieja Mexican Grill offer dining options close by. In terms of healthcare, there are physicians' offices like Gundersen Galesville Clinic and hospitals such as Mayo Clinic Health System-Franciscan Healthcare in the vicinity for medical needs. Additionally, parks like Deerwood Park provide opportunities for outdoor recreation and relaxation. Overall, this part of Holmen provides a well-rounded environment for seniors seeking a peaceful and convenient place to live.

Pharmacies

• Degen-Berglund (2.1 miles)
• Gundersen Pharmacy Holmen (Degen Berglund) (3.2 miles)
• Home Town Pharmacy (6.8 miles)
• Pinnacle Pharmacy of Lax (7.9 miles)
• Gundersen Pharmacy Onalaska (Degen Berglund) (8.2 miles)
• Walmart Pharmacy (9.4 miles)
• CVS Pharmacy (9.5 miles)

Places of Worship

• St Elizabeth Ann Seton Catholic Church (2.1 miles)
• Holmen Lutheran Church (2.3 miles)
• Bethel Little Lamb Preschool (6.7 miles)
• Wels (6.7 miles)
• First Presbyterian Church (7.1 miles)
• Apostolic Life Church (7.1 miles)
• Saint Mary Parish (7.2 miles)

Restaurants

• Features Sports Bar & Grill (2.1 miles)
• Little China (2.2 miles)
• Hacienda Vieja Mexican Grill and Bar (2.6 miles)
• Taco Bell (3.3 miles)
• Burger King (3.4 miles)
• McDonald's (5.3 miles)
• Boondocks Locker Room (5.8 miles)

Cafes

• Jacqlons Country Cafe & Pub (2.7 miles)
• Panera Bread (9.4 miles)
• Starbucks (9.5 miles)
• Caribou Coffee (9.7 miles)
• Toad's Cove Cafe (10 miles)

Parks

• Deerwood Park (3.1 miles)
• Recreation Park (7.1 miles)
• Community Park (7.6 miles)
• Rotary Park (10.6 miles)
• Veterans Freedom Park (10.9 miles)
• Copeland Park (11.2 miles)

Physicians

• Gundersen Galesville Clinic (6.8 miles)
• Better Hearing Center (8.3 miles)
• Better Hearing Center (8.5 miles)
• Freedland Robert J MD Freedland, Robert, J, MD (9.1 miles)
• Allergy Associates of La Crosse (9.2 miles)
• Oral Surgery Clinic of La Crosse (9.2 miles)
• Gundersen Lutheran Express Care (9.4 miles)

Hospitals

• Mayo Clinic Health System-Franciscan Healthcare (8.5 miles)
• Restoration Myofascial Release (9.5 miles)
• Gundersen W. R. Yutuc Renal Dialysis Center Onalaska (9.6 miles)
• Gundersen Lutheran Family Medicine (9.8 miles)

Transportation

• Whitetail Wonderland Taxidermy (11.3 miles)
• Amtrak (11.4 miles)