Overall Review of Benedictine Villa Assisted Living
common36 reviews mention this
Staff attention shows up repeatedly
Residents and families consistently describe staff as helpful, caring, and responsive.
Across the reviews, people describe staff who are attentive to needs, communicate clearly, and help with transitions after move-in or surgery. Several reviewers also mention specific types of support, like therapy and bedside help, along with nurses, aides, and front-desk staff being professional and respectful. A smaller group of reviews take a very different view, describing neglected or delayed care when families expected more medical attention and follow-through.
common9 reviews mention this
Food and dining get strong feedback
Meals are a frequent bright spot in resident and family feedback.
Multiple reviews focus on the quality of food, including family dinners and day-to-day meals that residents look forward to. Some families also mention food being prepared to support individual needs, such as making meals easier to eat. There are also a few negative dining-related accounts, including one review citing food poisoning and another describing a lack of a special diet and trouble meeting nutrition needs.
common10 reviews mention this
Activities help residents stay engaged
Daily activities and events are repeatedly mentioned as part of life here.
Residents and families describe a steady schedule of things to do, including community events and activity programming. Some reviews point to recreation or activity staff by name, and others describe residents participating in activities soon after moving in. A few dining and social reviews also mention entertainment and community connection during gatherings, reinforcing how often activities show up in everyday experience.
common12 reviews mention this
Cleanliness and upkeep stand out
Many reviewers highlight the facility’s cleanliness and regular upkeep.
Several reviews mention a clean building, a fresh feel, and rooms or common areas that are well maintained. Some reviewers also contrast size and layout with comfort, describing an environment that feels easier to navigate and settled. On the downside, at least a couple of reviews directly criticize cleanliness or cleaning frequency, pairing that with broader concerns about care.
caveat6 reviews mention this
Concerns center on staffing and care
Some reviews raise serious concerns about staffing and the level of care provided.
A subset of reviews describe delayed medical attention, unanswered call lights, and lack of intervention when families say residents’ conditions were worsening. These accounts also mention staffing shortages and missing follow-through on medication changes or care instructions. One other review criticizes management in a similar way, describing problems after a move and recommending others not choose the community.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
45 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
La Crosse Municipal (7 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Hungry Peddler (0.3 miles)
McDonald's (0.6 miles)
The Barrel Inn Bar & Grill (0.8 miles)
Wendy's (1.2 miles)
JavaVino (1.2 miles)
Schmidty's (1.3 miles)
Arterial Tavern (1.4 miles)
Pharmacies
Uvanta Pharmacy (0.4 miles)
Walgreens (0.7 miles)
Prescription Center (0.8 miles)
Degen Berglund Medical Equipment (1.1 miles)
Gundersen Pharmacy La Crosse (Degen Berglund) (1.2 miles)
Gundersen Pharmacy La Crosse East Building (1.2 miles)
Walgreens (1.5 miles)
Theaters
Marcus La Crosse Cinema (0.4 miles)
Places of Worship
Mary Mother of the Church (0.7 miles)
English Lutheran Church Elca (2 miles)
Blessed Sacrament Catholic Church (2.2 miles)
Physicians
Vandyke David Mdsc (0.9 miles)
Gundersen Lutheran - Gordon L Johnson MD (1.1 miles)
Gundersen Health System: Plastic Surgery Center (1.1 miles)
Gundersen Health System- Department of Nephrology (1.1 miles)
Gundersen Pharmacy La Crosse Clinic (1.1 miles)
Gundersen Lutheran Physical Medicine & Rehabilitation La Crosse (1.1 miles)
Joseph Vandenberg MD (1.2 miles)
Hospitals
Gundersen Lutheran Hospital (1 miles)
Gundersen Health System- Dental Specialties (1.1 miles)
Gundersen Health System- Hospice (1.1 miles)
Gundersen Health System Eye Care (1.1 miles)
Lutheran Hospital-La Crosse (1.1 miles)
Gundersen Health System - Labor & Delivery (1.1 miles)
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
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45 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
La Crosse Municipal (7 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Compassionate staff and well-run management with engaging activities.
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Medicare Coverage for Assisted Living: An In-Depth Exploration
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes