Riverview Manor in Selah, WA
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555 East Goodlander Road, Selah, WA 98942
For more information about senior living options: (844) 490-3973
Melanie Folkner was extremely helpful. The staff provided excellent care for their mom. Melanie, Misty, Megan, Jat, and Jasmine were fabulous and were there in a heartbeat. The facility is highly recommended for care. Nikki treats her residents with care and brings smiles. Holly Adkins always has a bright smile and provides wonderful care. Holly Adkins brings joy and comfort to clients during difficult transitions. Riverview Manor staff are fantastic and go above and beyond to ensure a smooth transition. Riverview Manor is an incredible place where loved ones feel right at home.
The memory care was great a year ago but under new leadership it has become a nightmare. This is the most horrific and abusive place to have a loved one. The owner is very rude and disrespectful and only cares about money. Riverview Manor does not care about its residents. The facility lets residents sit in their feces overnight. The level of elderly abuse at the facility is astounding. The place should be shut down. Riverview Manor left my grandmother without water for days due to staff shortages.Riverview Manor in Selah, WA is best suited for families seeking a warm, person-centered environment where caregivers know residents well and respond quickly. The community reads as a smaller, home-like campus with well-kept grounds, bright rooms, and a culture of daily warmth from staff who treat residents as individuals rather than tasks. A steady thread through the favorable feedback is the sense that residents are greeted with kindness, attention to personal preferences, and meaningful engagement - especially for those who value structured activities and a close-knit community feel. The memory-care component is a central feature, and when staffing is stable, residents seem to receive regular companionship, routines, and opportunities to participate in meaningful tasks and events. For families prioritizing relational care, Riverview Manor delivers at a level that often feels like an extension of home rather than a hospital corridor.
But this community is not a fit for every family. Alternatives should be considered by those who need an uncompromising safety track record or a perfectly predictable daily operation at all times. A subset of reviews highlights serious concerns: reports of neglect, pest-related issues, water outages, and a perception that ownership or administration may be unresponsive or uncaring. These red flags matter, particularly for families with residents who require high levels of oversight, frequent medical coordination, or a dementia program that must demonstrate consistent leadership and accountability. In short, if safety incidents or leadership volatility are deal-breakers, broader due diligence and comparison shopping are warranted before committing.
The strongest positives center on people and atmosphere. Staff members repeatedly named - especially Melanie Folkner-Burton and a core team - are described as compassionate, proactive, and deeply invested in resident well-being. Families report quick responses to requests, transparent communication about care changes, and hands-on support during transitions into and within Riverview Manor. The physical setting reinforces the care story: clean, bright spaces, apartments with windows and comfortable layouts, welcoming dining and activity areas, and a grounds environment that invites residents outdoors. When all these elements align, the facility offers a credible, high-touch experience that makes a difficult life transition feel manageable and even pleasant for many residents.
Nevertheless, the concerns tied to memory care and governance deserve sober attention. A number of reviews indicate memory care has weakened since leadership changes, which translates into uncertainty for families relying on predictable dementia support. There are also darker accounts of abuse or neglect, which, if upheld, would be unacceptable in any senior setting. Even in the absence of extreme cases, questions about staffing consistency, response times, and routine care tasks create real risk that can undermine confidence. Prospective movers should press for clarity about current leadership, staffing ratios, caregiver training, and the specific measures in place to prevent lapses in care.
For a practical decision-making approach, treat Riverview Manor as a live conversation rather than a brochure. Schedule a multi-visit tour that includes time observing staff-resident interactions during peak periods, and request direct conversations with administrators about staffing plans and any recent corrective actions. Review the latest state inspections and request a transparent overview of any incidents and how they were resolved. If memory care is a priority, insist on detailed evidence of caregiver consistency, ongoing coaching, and a clear leadership structure. Compare with nearby options on price, activity variety, and documented safety records to determine whether Riverview Manor's strengths in engagement and warmth outweigh the potential risks highlighted by reviewers.
Bottom line: Riverview Manor delivers a compelling, relational care experience for residents who value a warm, community-focused environment and consistent staff warmth, with strong activity programming and family communication. It can be an outstanding home when leadership is steady and the dementia program operates with reliable supervision. For families where unblemished safety records, unwavering day-to-day consistency, and tightly controlled memory-care operations are non-negotiable, it may be prudent to explore alternatives. With careful due diligence and direct engagement with the care team, the choice can align with both the resident's preferences and the family's risk tolerance, yielding a practical path forward in selecting the right fit.
60 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverview Manor in Selah, WA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, where residents can enjoy getting pampered and looking their best. Cable or satellite TV is provided in each resident's room for their entertainment. Community operated transportation is available to help residents get around town and participate in various activities.
For those who enjoy staying connected digitally, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining, providing delicious meals for residents to enjoy. Additionally, there is a fitness room on-site for those who want to stay active and maintain their physical health.
Residents can also take advantage of the gaming room, small library, garden, and outdoor space for relaxation and leisure activities. Housekeeping services are provided to ensure a clean and tidy environment. Each resident has their own private bathroom for convenience and privacy.
Importantly, Riverview Manor offers move-in coordination and non-medical transportation arrangement, making the transition into the community easier for new residents. Transportation to doctors appointments is also available for those who need it.
Care services include 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers are provided by trained staff members. Medication management ensures that residents receive their medications properly. A mental wellness program is also available to support the emotional well-being of residents. Special dietary restrictions are accommodated to meet individual needs.
In terms of nearby amenities, there are 4 cafes, 5 parks, 10 pharmacies, 36 physicians' offices, 28 restaurants, 2 transportation options, and 11 places of worship in close proximity to Riverview Manor. This allows residents easy access to various amenities within the community's surroundings.
Overall, Riverview Manor provides a comfortable and supportive environment for seniors who require assisted living. With its range of amenities, care services, and nearby facilities, residents can enjoy a fulfilling and convenient lifestyle in this community.
Riverview Manor is located at 555 East Goodlander Road, Selah, WA 98942 in Yakima County, Washington
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