Overall Review of Good Samaritan Health Care Center
differentiator
6 reviews mention this
Medication and calls are addressed
Residents describe consistent attention to medications and responsive help when they need it.
Several reviews highlight medication handling, including getting medicines correctly and managing pain soon after arrival. Others mention medication-related diligence, and one reviewer specifically thanked the team for work around medications. On the responsiveness side, at least one resident described using the call button for help like requesting ice and getting prompt assistance. A few negative reviews also tie concerns to day-to-day oversight around medical needs, including rashes and medication changes, so experiences can vary.
common
18 reviews mention this
Staff tone ranges from helpful
Many residents and families report friendly, attentive staff during care.
Across multiple reviews, families and residents describe the staff as friendly, compassionate, and attentive, including day-to-day availability and professional nursing support. Several short-term rehab experiences include praise for nurses, CNAs, and therapy teams working together to support recovery. There are also harsher reviews complaining about rudeness, neglect, or staff not responding appropriately when problems are raised. Taken together, the staff reputation is strong for many families, but some reviews raise serious concerns about responsiveness and respect.
common
9 reviews mention this
Cleanliness and odor control
Residents frequently mention cleanliness and little to no noticeable odor.
Many reviewers say the building is clean and does not have a strong smell, including comments about the facility smelling good or having no odor. A few also connect cleanliness to comfort during rehab or longer stays. However, some reviews describe issues with room cleanliness, including a shared room they felt was not clean. Overall, cleanliness is often praised, but it is not universally reported.
caveat
8 reviews mention this
Food is hit or missed
Food quality varies, with some praising it and others calling it poor.
Several residents and families describe the food as good, fine, or better than expected, and one review praised kitchen services. There are also mentions of dietary needs being handled, including low-sodium and special-diet concerns. At the same time, a number of negative reviews criticize the food, including complaints about residents eating less due to taste and concerns about diet substitutions for restricted meals. The dining experience appears mixed rather than consistently positive.
common
10 reviews mention this
Rehab therapy supports recovery
Physical and occupational therapy are commonly described as a key part of rehab.
Many reviews emphasize therapy as central to their experience, including physical therapy and occupational/rehab support aimed at regaining strength and independence. Several people describe therapists as encouraging and attentive, and at least one reviewer said exercises and care helped them return home. Some critiques exist as well, including complaints that therapy was stopped or that therapy did not address ongoing issues. Overall, rehab therapy is frequently mentioned as helpful, with some exceptions.
common
2 reviews mention this
On-site activities fill the days
Residents mention activities that make days feel less routine.
A couple of reviews describe activities as a bright spot, including structured daily programming and resident-focused events. One reviewer mentioned things like yarn activities and movie nights, while another called the activity program wonderful. These comments suggest daily life includes more than just care tasks, though fewer reviews discuss activities in detail.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.