Meridian at Stone Creek

Pros

• The cottages at Meridian at Stone Creek are spacious and well-suited for residents with personal belongings, providing a comfortable living environment.
• The dining room is pleasant, and many guests enjoyed their meals during visits, noting the good service and food quality.
• Some staff members have been described as knowledgeable and friendly, positively impacting the experience of visitors during tours.
• Residents have access to enjoyable activities such as group outings for lunch and grocery shopping trips, fostering a sense of community.
• The physical facility is noted to be well-maintained, with nicely kept grounds and pathways that enhance the overall appearance of the property.
• When encountered with issues, there are moments where staff do attempt to address concerns—showing some level of responsiveness amid challenges.

Cons

• The facility is a no-lift community, which poses significant risks for residents who may need assistance getting out of bed and into wheelchairs as they age.
• There have been multiple reports of inadequate care due to the high turnover rates among staff, leading to inconsistent support and low morale.
• Cleanliness has become a major issue, with complaints about bird droppings at the entrance and overall neglect of maintenance and housekeeping services.
• The dining experience has deteriorated, with minimized menu options and concerns over food quality in both general dining and memory care areas.
• Communication from management is lacking; residents often do not receive timely responses to their inquiries or issues.
• Residents have experienced ongoing problems with utilities such as low water pressure, hot water issues, and broken fixtures that remain unfixed for extended periods.
• The environment has reportedly become overwhelming and chaotic, contributing to an overall feeling of dissatisfaction among residents and their families.

Review

The reviews for Meridian at Stone Creek present a complex picture of a senior living facility that has experienced significant fluctuations in quality, management, and overall resident satisfaction. Initially, some residents and their families had positive experiences, appreciating the spacious cottages, a pleasant dining room setting, and knowledgeable staff during the early days of their stay. Many praised the food and activities offered, suggesting that there was once a strong commitment to providing an engaging environment for residents. However, this initial positivity has often given way to disillusionment as frustrations regarding care quality have grown.

One of the most pressing issues highlighted by multiple reviewers is the high rate of staff turnover at Meridian at Stone Creek. Families reported seeing numerous changes in management—citing instances where there were 11 directors in just seven years—which they felt led to inconsistent care and miscommunication about services. This inconsistency not only affects day-to-day operations but also undermines trust among residents and their families who expect reliable support for their loved ones. As management changes were often accompanied by shifts in staffing levels, families noted reduced availability and responsiveness from caregivers, creating an environment where residents felt neglected or inadequately supported.

Reviews point out specific concerns related to cleanliness and maintenance within the facility. Complaints ranged from persistent bird droppings at entry points to inadequate housekeeping services that left many areas dirty or unkempt. Residents expressed distress over maintenance issues that remained unresolved despite being reported multiple times; examples included broken appliances like toilets that went unfixed for weeks on end. The lack of sufficient cleaning supplies and support staff resulted in frustration among both residents looking for better living conditions and employees wanting to provide care but feeling overwhelmed by responsibilities.

Food service emerged as another area where resident satisfaction diminished rapidly after initial positive reviews. Families indicated that while the menu options were plentiful upon moving in, those choices became severely restricted due to staff changes—especially with chefs leaving—and complaints were made about inadequate alternatives when certain items ran out. Many rated meals poorly citing inconsistency in food quality; it appears clear that without stable staffing in this critical area, both nutritional standards and customer satisfaction have suffered.

Despite these challenges, some residents continue to appreciate particular aspects of their living experience at Meridian at Stone Creek. For instance, outdoor pathways are reportedly well-maintained along with general grounds upkeep contributing positively to the physical environment. Additionally, certain activities remain available although they seem less frequent than initially advertised—a sign perhaps that while some structure exists within the facility's offerings, it's struggling against overarching systemic shortcomings fueled by high employee turnover.

As family members advocate for improvement within the community's environment—hoping for long-term solutions rather than temporary fixes—their experiences underscore a broader concern about accountability in senior living facilities like Meridian at Stone Creek. They want assurance that all promises made when entering into residency contracts are honored consistently over time so as not to compromise on care or safety for their loved ones as they age in place amidst growing physical limitations.

Ultimately, potential residents should conduct thorough research while considering any future commitments here based on more recent perspectives shared by current occupants’ relatives who feel let down by what was once thought would be a nurturing space now marred by operational difficulties leading to declining morale throughout its community fabric.

This area of Milton, Washington, offers a variety of amenities that may be appealing to seniors looking for a convenient and vibrant community. With several cafes and restaurants within a short driving distance, there are plenty of options for dining out or grabbing a coffee with friends. Nearby hospitals and medical facilities, such as St Francis Hospital and Multicare Health System, provide peace of mind knowing that quality healthcare services are easily accessible. Additionally, the presence of pharmacies and physicians in the area ensures that necessary health needs can be met conveniently. For leisure activities, there are several parks nearby where residents can enjoy nature and outdoor activities. Places of worship are also within reach for those seeking spiritual fulfillment. Overall, this area offers a well-rounded living environment with access to essential services and recreational opportunities.

Cafes

• Starbucks (1.8 miles)
• Starbucks (2 miles)
• Dutch Bros Coffee (2.3 miles)
• Starbucks (2.6 miles)
• Auburn Way Big Foot Java (5.2 miles)
• Alfred's Cafe (5.4 miles)
• Rivers Edge Cafe (5.4 miles)

Hospitals

• Federal Way Community Dialysis (1.8 miles)
• St Francis Hospital (1.9 miles)
• St. Francis Hospital (2 miles)
• St Francis Sleep Disorders Clinic (2 miles)
• Multicare Health System (5.5 miles)
• MultiCare Regional Cancer Center - Tacoma (6.2 miles)

Restaurants

• Jack In The Box (1.9 miles)
• Del Taco (1.9 miles)
• Wendy's (2 miles)
• Chick-Fil-A (3.5 miles)
• McDonald's (3.7 miles)
• Traditional Korean Beef Soup (4 miles)
• McDonald's (4 miles)

Physicians

• Pediatrics NW (2 miles)
• Digestive Health Specialists (2.4 miles)
• Wyman Carl MD (2.6 miles)
• Lateef J Harper MD | Kaiser Permanente (3.5 miles)
• Federal Way Dental (3.7 miles)
• Holt Services (4 miles)
• UW Medicine - Valley Women’s Health (5.2 miles)

Pharmacies

• Cardinal Health (2.4 miles)
• Mary Jeans Greens (2.8 miles)
• Rite Aid (3.2 miles)
• CVS Pharmacy (3.2 miles)
• Rite Aid (3.5 miles)
• Walgreens (3.7 miles)
• Angel Pharmacy (4 miles)

Parks

• French Lake Off-Leash Dog Park (3.9 miles)
• Steel Lake Park (4.1 miles)
• Lakeland Hills Park (5.2 miles)
• Sunset Park (5.2 miles)
• Dash Point State Park (5.5 miles)

Places of Worship

• St Theresa's Church (4.1 miles)
• Church Of The Nazarene Auburn (5.2 miles)
• Bethlehem Baptist Church (5.5 miles)

Theaters

• Regal Auburn (4.5 miles)
• Grand Cinema (5.9 miles)

Transportation

• U-Haul Moving & Storage (5.3 miles)
• Sumner Station (5.6 miles)