The Westmont at Short Pump Community

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The Westmont at Short Pump Community The Westmont at Short Pump Community The Westmont at Short Pump Community

The Westmont at Short Pump Community

14399 N Gayton Rd, Glen Allen, VA 23059

For more information about senior living options: (844) 490-3973

4.6 from 49 reviews
5 stars
36
4 stars
10
3 stars
2
2 stars
0
1 stars
1

Assisted Living Independent Living Memory Care

The Westmont at Short Pump Community Costs & Pricing

The Westmont at Short Pump Community offers competitive pricing for its living arrangements when compared to local and state averages. For a studio, residents can expect to pay $3,475 per month, which is notably lower than the Henrico County average of $4,059 and the state average of $4,436. In the case of a one-bedroom unit, The Westmont's rate of $4,225 surpasses the county's average of $3,718 but remains comparable to Virginia's overall average of $4,257. For those seeking a two-bedroom option, The Westmont is priced at $5,325 - higher than both Henrico County's average of $4,494 and Virginia's average of $4,602. This pricing structure illustrates a blend of affordability in certain categories while reflecting the community's premium offerings in others.

Floor plansThe Westmont at Short Pump CommunityHenrico CountyVirginia
Studio$3,475$4,059$4,436
1 Bedroom$4,225$3,718$4,257
2 Bedrooms$5,325$4,494$4,602

Overall Review of The Westmont at Short Pump Community

Cons

  • pro Westmont had payment issues with a band that performed there, causing delays and lack of communication for over 5 weeks before legal counsel was involved.
  • pro Despite overall positive experiences, multiple reviews indicate slow responses from administrative staff, leading to unanswered questions and concerns.
  • pro There were not enough Certified Nursing Assistants (CNAs) available for residents, which contributed to unsafe situations, including one resident falling and breaking her hip.
  • pro Medication management issues were reported, with instances of overmedication and missed dosages occurring frequently.
  • pro Staff availability was inconsistent; families needed to show up daily to ensure their loved ones received necessary medications or care.
  • pro Some residents experienced long wait times for meals in the dining room, causing dissatisfaction with service during meal times.

Review

Westmont is a community that has garnered mixed feedback from various individuals who have interacted with its services, especially concerning the care of elderly residents and the provision of activities. Among those who have shared their experiences are family members of residents, staff involved in assisting with care, and even performers who brought entertainment to the facility. A common theme throughout these reviews is a recognition of Westmont's dedication to providing a warm and welcoming environment for its residents but also an acknowledgment of some operational challenges.

The overall atmosphere at Westmont has been frequently described as positive and supportive. Many reviewers express appreciation for the staff's kindness and patience towards residents. Family members report that their loved ones feel comfortable and engaged in community life, enjoying activities such as Bible study, exercise classes, and crafts. One reviewer highlighted the exceptional performance of the Inspiritas Memory Care Director, praising her ability to connect with residents compassionately. Another mentioned how staff consistency has been beneficial not only for their family member but also for themselves in reducing anxiety about care quality.

Despite these favorable impressions, several significant concerns surfaced regarding communication and staffing issues within Westmont's operations. Some reviewers encountered delays in receiving responses from administrative staff, which led to frustrations over unanswered questions about care plans and medication management. One particular review pointed out that when trying to address medication-related issues or inquiries about daily care needs, families often found it necessary to visit the facility personally due to slow email responses or unavailability on phone calls.

Moreover, specific incidents raise concerns about safety standards. For example, one reviewer recounted how their mother suffered a fall resulting in a broken hip primarily attributable to insufficient staffing levels among Certified Nursing Assistants (CNAs). While many praised the emotional support offered by on-ground staff members, there was an evident need for better oversight regarding medical assistance to ensure resident safety during activities like bathroom visits.

The dining experience at Westmont received both positive remarks and constructive criticism; while many appreciated good food options available for residents—some even likening meals to restaurant quality—there were reports of inefficiencies in service delivery times during meal hours. Reviews indicated that there were instances where residents experienced considerable wait times before being served meals during dining hours; this discrepancy suggests a need for enhancing operational coordination within food services.

In terms of facilities themselves, Westmont is frequently lauded for its modern amenities and stylish interior design. Visitors noted its cleanliness and beautiful ambiance as appealing factors contributing positively to the overall experience at the community. Such features make it attractive for potential new residents seeking comfortable living situations while remaining close within reach of family members or caregivers.

In conclusion, while Westmont proudly offers an inviting atmosphere supported by dedicated staff members committed to caring for seniors’ needs, it grapples with critical operational areas such as communication effectiveness with families and staffing adequacy ensuring comprehensive resident support. It seems paramount for management at Westmont to address some recurring concerns raised by families while maintaining high standards of service excellence they aim for—a balance that promises continued improvement in delivering remarkable experiences not just limited solely through words but tangible actions moving forward.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Full kitchen Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Richmond International (20 miles away) Richmond International (20 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Anytime dining Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities.
  • Gluten-free Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being.
  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • International cuisine International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors.
  • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Happy hour Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
  • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
  • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
  • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
  • Wine tasting Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.

Nearby Places of Interest

Located in Glen Allen, Virginia, this area offers a convenient and easily accessible range of amenities for seniors. With multiple pharmacies, including Walgreens and CVS Pharmacy, nearby, healthcare needs are well catered for. There are also several restaurants offering a variety of dining options such as The Cheesecake Factory and Chipotle Mexican Grill. For entertainment, Regal Short Pump & IMAX theater is just a short distance away. In terms of medical care, there are reputable facilities like Virginia Women's Center and Patient First within close proximity. Additionally, places of worship like Gayton Baptist Church provide spiritual fulfillment for residents. With cafes like Starbucks and Panera Bread for socializing and transportation options like Amtrak available nearby, this area offers convenience and comfort for seniors looking to settle in Glen Allen.

Pharmacies

  • Wegmans (1.2 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.6 miles)
  • Gunn's Pharmacy (3.6 miles)

Restaurants

  • The Cheesecake Factory (1.2 miles)
  • Chipotle Mexican Grill (1.3 miles)
  • The Daily Kitchen & Bar (1.4 miles)
  • Red Salt Chophouse and Sushi (1.4 miles)
  • Taco Bell (1.5 miles)
  • Chick-Fil-A (1.6 miles)
  • McDonald's (1.6 miles)

Theaters

  • Regal Short Pump & IMAX (1.3 miles)

Physicians

  • Associates In Pediatrics (1.6 miles)
  • Virginia Women's Center (1.6 miles)
  • Patient First (1.6 miles)
  • Commonwealth Allergy and Asthma (1.8 miles)
  • Commonwealth Primary Care - Wyndham (1.8 miles)
  • The Ellen Shaw de Paredes Institute for Women's Imaging (2.4 miles)
  • Innsbrook Primary Care (2.6 miles)

Places of Worship

  • Gayton Baptist Church (1.9 miles)
  • St Matthews United Methodist Church (3.4 miles)
  • Richmond Virginia Temple (4.5 miles)
  • Sri Sai Narayanan Organizations (5.1 miles)
  • Staples Mill Road Baptist Church (5.4 miles)
  • Second Baptist Church (6.1 miles)
  • St Peter's United Methodist Church (7.7 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (5.6 miles)
  • Panera Bread (6.5 miles)
  • Panera Bread (9 miles)
  • Starbucks (9.2 miles)

Transportation

  • Amtrak (7.6 miles)
  • Hawk's Head Hunters (8.5 miles)

Hospitals

  • St Marys South Building (8.3 miles)

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