The Westmont at Short Pump Community in Glen Allen, VA
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14399 N Gayton Rd, Glen Allen, VA 23059
For more information about senior living options: (844) 490-3973
The Westmont at Short Pump Community offers competitive pricing for its living arrangements when compared to local and state averages. For a studio, residents can expect to pay $3,475 per month, which is notably lower than the Henrico County average of $4,059 and the state average of $4,436. In the case of a one-bedroom unit, The Westmont's rate of $4,225 surpasses the county's average of $3,718 but remains comparable to Virginia's overall average of $4,257. For those seeking a two-bedroom option, The Westmont is priced at $5,325 - higher than both Henrico County's average of $4,494 and Virginia's average of $4,602. This pricing structure illustrates a blend of affordability in certain categories while reflecting the community's premium offerings in others.
| Floor plans | The Westmont at Short Pump Community | Henrico County | Virginia |
|---|---|---|---|
| Studio | $3,475 | $4,059 | $4,436 |
| 1 Bedroom | $4,225 | $3,718 | $4,257 |
| 2 Bedrooms | $5,325 | $4,494 | $4,602 |
The Westmont is warm, welcoming, and beautifully maintained, with a resort-like ambience. Staff across the front desk, nursing, and life enrichment are consistently described as caring, attentive, and genuinely dedicated to residents. Families experience peace of mind knowing their loved ones are well cared for in this community. The Life Enrichment Team runs a broad array of activities that keep residents engaged, vibrant, and socially connected. The Westmont at Short Pump is celebrated for its stunning facilities, excellent dining, and abundant amenities. Allison, Anna, and the executive director are frequently praised for their knowledge, helpfulness, and empathy. The community feels like a second home, with residents forming lasting relationships and staying active. Memory care is described as open, bright, and supported by compassionate, patient staff. The dining experience is restaurant-quality, with diverse menus and attentive service.
Westmont is blatantly disrespectful to musicians, freelancers, and the local community. Westmont refused to pay after a performance and did not respond to phone calls or emails for months. There was no explanation for the payment delay or the poor treatment. Management is described as MIA, and questions require in-person visits to get answers. The memory care unit has a chronic shortage of CNAs, with never enough staff. Memory care staff are described as poorly trained and poorly supervised, with instances of residents being yelled at. Dining service has caused residents to wait over an hour for meals. Reviewers felt the price was incredibly steep and not justified by the experience. Some reviewers reported disorganization and lack of communication, with executive turnover and missing move-in coordination.The Westmont at Short Pump is best suited for seniors who want a high-end, aging?in?place community where hospitality, abundant activity, and seamless access to memory care can coexist in one address. It works especially well for independent-to-early-assisted residents who prize a resort?like atmosphere, restaurant?quality dining, and a robust life-enrichment program, all in a location convenient to the Short Pump/Richmond area. It's also a strong choice for pet lovers and families seeking reassurance that care can scale up within the same apartment, should needs increase. Those who should consider alternatives are families requiring tightly regimented medical oversight every day, or anyone prioritizing ultra?predictable management and response times over top-tier ambiance and programming.
The pros are palpable and consistently reinforced by families and residents. The environment feels welcoming from the moment of entry, with warm staff, clean spaces, and an atmosphere that blends residential comfort with hotel?like amenities. Dining stands out as a standout strength, often described as restaurant quality, with a chef?led approach to menus and generous portions. The Life Enrichment team - plus a broad slate of activities, outings, and even on?site features like a spa, salon, theater, gym, and a pub - gives residents meaningful ways to stay engaged, educated, and sociable. The staff's day?to?day attentiveness, friendliness, and familiarity with residents' names contribute to a strong sense of security and belonging, making transitions smoother for families and loved ones alike.
Another major strength is the people leading and delivering care. Families consistently cite stable, approachable leadership and a hands?on administrative presence, with executive staff and the marketing team noted for accessibility and warmth during tours and move?ins. The memory?care option, Inspiritas, is frequently highlighted for its thoughtful design and competent programming, with several memory?care directors and staff praised for patience and individualized attention. Across independent, assisted, and memory care, the Westmont's signature programs - two daily movie showings, a vibrant activity calendar, and a commitment to "aging in place" - help residents stay connected to life beyond their apartment. The campus also earns trust through tangible demonstrations of staff training, organizational systems, and a consistent, resident?centered experience.
Yet there are genuine caveats that prospective families should weigh. A subset of reviews points to inconsistencies in care coordination, particularly around medication management or care plans, and a few accounts describe slower responses from administration or slower communications than expected. In memory care, some families note gaps in staffing coverage, training, or supervision that can affect daily routines and safety. There are even a few hard experiences regarding the move?in process, billing interactions, or service delivery lapses that remind that no community is immune to turnover or hiccups. A small number of reviews also flag concerns about meal timing or the cadence of meal service. Taken together, these are notable but not pervasive; they signal the need for proactive, in?person confirmations of care plans, staffing ratios, and communication expectations before committing.
The balance of evidence makes Westmont a compelling choice for most families, particularly when the goal is an upscale environment with a proven culture of care and an active, engaging daily life. The strong points - ambience, autonomy?friendly layouts, chef?driven dining, extensive enrichment programming, and a capable memory?care option - can largely offset the less frequent, operational gaps that appear in a few reviews. Families should enter with clear expectations: ask to see current care schedules, request direct contact information for the interim care coordinator, and verify CNA coverage and med?timing protocols. Those who prize thoughtful programming and a consistently resort?quality atmosphere will find the benefits far outweigh the occasional administrative friction.
For families ready to move forward, concrete steps matter. Schedule a tour and insist on meetings with the Life Enrichment Director and the Inspiritas leadership to review daily routines, staffing plans, and safety protocols. Bring questions about care plans, medication management, and how the community handles transitions between Independent, Assisted, and Memory Care - plus request to observe a meal service and attend a resident activity. Check out the on?site amenities you'll actually use - therapy services, salon, theater, fitness options, and dining venues - and confirm current availability of preferred apartment styles, including pet?friendly layouts. Westmont is a premier option for those seeking a beautiful, activity?driven setting with the option to age in place; for families where medical oversight needs are more demanding or where administration responsiveness must be impeccably reliable, diligence in due diligence is essential, and alternatives may be worth comparing.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Richmond International (20 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities. Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.Located in Glen Allen, Virginia, this area offers a convenient and easily accessible range of amenities for seniors. With multiple pharmacies, including Walgreens and CVS Pharmacy, nearby, healthcare needs are well catered for. There are also several restaurants offering a variety of dining options such as The Cheesecake Factory and Chipotle Mexican Grill. For entertainment, Regal Short Pump & IMAX theater is just a short distance away. In terms of medical care, there are reputable facilities like Virginia Women's Center and Patient First within close proximity. Additionally, places of worship like Gayton Baptist Church provide spiritual fulfillment for residents. With cafes like Starbucks and Panera Bread for socializing and transportation options like Amtrak available nearby, this area offers convenience and comfort for seniors looking to settle in Glen Allen.
The Westmont at Short Pump Community offers competitive pricing for its living arrangements when compared to local and state averages. For a studio, residents can expect to pay $3,475 per month, which is notably lower than the Henrico County average of $4,059 and the state average of $4,436. In the case of a one-bedroom unit, The Westmont's rate of $4,225 surpasses the county's average of $3,718 but remains comparable to Virginia's overall average of $4,257. For those seeking a two-bedroom option, The Westmont is priced at $5,325 - higher than both Henrico County's average of $4,494 and Virginia's average of $4,602. This pricing structure illustrates a blend of affordability in certain categories while reflecting the community's premium offerings in others.
The Westmont at Short Pump Community is located at 14399 N Gayton Rd, Glen Allen, VA 23059 in Henrico County, Virginia
Medication management at The Westmont at Short Pump Community ensures that residents receive their prescribed medications on time and in the correct dosages, which is crucial for maintaining their health and managing symptoms associated with dementia and Alzheimer's disease. This structured approach minimizes the risk of medication errors, which can exacerbate cognitive decline or lead to adverse effects. Additionally, incontinence care provides residents with dignity and comfort by addressing a common issue faced by individuals with memory impairments. Staff are trained to respond compassionately and promptly to incontinence needs, allowing residents to focus more on socialization and engagement rather than discomfort or embarrassment. Together, these features create a supportive environment tailored to the unique needs of individuals with cognitive challenges.
Yes, The Westmont at Short Pump Community allows both dogs and cats.
The Westmont at Short Pump Community on seniors.fyi includes 3 photos including images showing architecture, floor plan, building, apartment complex, parking, bedroom, interior, and more.
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Building
Floor Plan
