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Manorhouse Assisted Living & Memory Care in Richmond, VA

Manorhouse Assisted Living & Memory Care is an assisted living and memory care community in Richmond, VA.

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Manorhouse Assisted Living & Memory Care in Richmond, VA

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  • Interior

    A group of seniors enjoying time together in a community room.

  • Outdoors

    A peaceful garden scene with a bench surrounded by flowers and a building in the background.

  • Decor

    A spacious and elegantly designed lobby with a central floral arrangement on a decorative table and modern lighting fixtures.

  • Living Room

    Two people engaged in conversation in a cozy living room with a fireplace.

  • Building

    A well-landscaped outdoor patio area with tables, chairs, and umbrellas near a residential building.

  • Architecture

    Three seniors enjoying a conversation on the patio of a retirement home.

  • Bedroom

    A cozy bedroom with elegant furniture and a large window, featuring hardwood flooring.

  • Trees

    Aerial view of a large building with a parking lot and surrounding greenery.

  • Windows

    A cozy bedroom with a single bed, wooden furniture, and a large window.

  • Dining

    A group of elderly individuals socializing in a communal dining room.

  • Kitchen

    A modern kitchen area with wooden cabinets and a sink, leading into a hallway.

  • Garden

    Two people sitting on a patio surrounded by nature, enjoying a peaceful outdoor setting with a large stone fireplace.

  • Artwork

    Two people engaged in a conversation at a table in a cozy room.

  • Seating Area

    A group of people sitting and conversing in a comfortable lobby area.

13500 North Gayton Road, Richmond, VA 23233

For more information about senior living options: (866) 208-4318

4.1 from 27 reviews
5 stars
19
4 stars
2
3 stars
1
2 stars
0
1 stars
5

Overall Review of Manorhouse Assisted Living & Memory Care

common 16 reviews mention this

Staff communication and care stand out

Residents and families describe staff who are caring, helpful, and responsive in everyday moments.

Many reviewers say the staff treats residents with respect and kindness, and that help is available when questions come up. Several also mention specific roles like nurses, activities directors, and administrators as approachable and professional. Other reviews disagree, describing staffing strain, turnover, and communication gaps—especially when care needs changed or families raised concerns.

common 12 reviews mention this

Activities keep residents involved daily

Residents are described as staying engaged through frequent activities and group programs.

A large share of reviews highlight on-site activities—everything from daily crafts and themed events to outings and resident-centered programming. Families also describe staff encouraging residents to participate, including music and seasonal celebrations. A smaller set of reviewers report the opposite, saying activities felt limited or that they did not see the kinds of daily programming expected.

caveat 3 reviews mention this

Dining quality is mixed

Dining earns both praise for friendliness and complaints about food quality.

Some reviewers speak positively about the dining team and the overall experience. Others describe meals as falling short, including food served cold or not appetizing. One review also frames food as something families paid extra for, rather than fully included in the base rate.

  • A group of elderly individuals socializing in a communal dining room.
  • Two people sitting at a dining table having a conversation in a cozy room with a fireplace and television.
  • A group of people sitting around a dining table enjoying a meal and conversation in a warmly decorated room.
caveat 9 reviews mention this

Memory care experiences feel inconsistent

Reviewers report a wide range of outcomes in the memory care program.

Several families describe excellent memory care, including thriving routines, attentive nursing, and a supportive environment. Others describe serious problems they observed—such as neglected care details, issues during hospice transition, and staffing concerns. One reviewer notes a decline during time in memory care, and another shares only a brief outcome-focused statement without detailing care specifics.

caveat 4 reviews mention this

Costs feel expensive to some

Families describe pricing as either a good value or too expensive for what they received.

One reviewer calls the community among the more expensive options and says additional care services felt like extra charges. Another reviewer frames the cost as reasonable and the value as strong. Still others mention concerns about what was delivered for the amount being paid, while one review describes the experience as affordable.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Richmond International (20 miles away) Richmond International (20 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Places of Worship

  • Gayton Baptist Church (0.2 miles)
  • St Matthews United Methodist Church (2.8 miles)
  • Sri Sai Narayanan Organizations (4.1 miles)
  • Second Baptist Church (4.9 miles)
  • Richmond Virginia Temple (6 miles)
  • Staples Mill Road Baptist Church (6.5 miles)
  • St Edward's Church (8.5 miles)

Physicians

  • Virginia Women's Center (0.5 miles)
  • Patient First (1.4 miles)
  • The Pediatric Center (2 miles)
  • Dr Mark Freeman & Associates (2.8 miles)
  • The Ellen Shaw de Paredes Institute for Women's Imaging (3.6 miles)
  • The Balance and Ear Center (3.6 miles)
  • Associates In Pediatrics (3.6 miles)

Restaurants

  • Red Salt Chophouse and Sushi (0.8 miles)
  • The Daily Kitchen & Bar (0.8 miles)
  • The Cheesecake Factory (1.1 miles)
  • Chipotle Mexican Grill (1.4 miles)
  • Chick-Fil-A (1.4 miles)
  • Taco Bell (1.6 miles)
  • McDonald's (1.9 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • CVS Pharmacy (1 miles)
  • Wegmans (1 miles)
  • Walgreens (1.5 miles)
  • Gunn's Pharmacy (2.8 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.6 miles)

Theaters

  • Regal Short Pump & IMAX (1.5 miles)

Cafes

  • Starbucks (3 miles)
  • Starbucks (5.1 miles)
  • Panera Bread (7.2 miles)
  • Perk (9 miles)
  • Panera Bread (9 miles)

Transportation

  • Hawk's Head Hunters (8 miles)
  • Amtrak (8.1 miles)

Hospitals

  • St Marys South Building (8.2 miles)

Parks

  • Reidelbach Park (8.6 miles)

Frequently Asked Questions

Where is Manorhouse Assisted Living & Memory Care?
Does Manorhouse Assisted Living & Memory Care provide care for residents with dementia or Alzheimer's disease?
What photos are available for Manorhouse Assisted Living & Memory Care in Richmond, Virginia?

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