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The Westmont at Short Pump in Glen Allen, VA

The Westmont at Short Pump is an assisted living community in Glen Allen, VA.

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The Westmont at Short Pump in Glen Allen, VA

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  • Interior

    A cozy and elegant living room with stylish furniture and a warm ambiance.
  • Decor

    A cozy, well-lit bedroom featuring a comfortable bed and a dresser.
  • Living Room

    A modern apartment kitchen with white cabinets and a view into the living room.
  • Building

    A large white building with columns under a bright sunny sky.
  • Bedroom

    A cozy and elegantly decorated bedroom featuring a bed with patterned bedding, nightstands with lamps, framed art on the wall, and a round mirror.
  • Windows

    A cozy living room with elegant furniture and stylish decor.
  • Dining

    A spacious and elegantly designed dining room with multiple tables and chairs arranged in a symmetrical pattern.
  • Kitchen

    A modern kitchen with a sleek design featuring a large countertop, bar stools, and pendant lighting.
  • Lighting

    A well-lit art gallery showcasing a collection of framed paintings displayed on white walls.
  • Artwork

    A modern living room with a gray sofa, striped ottoman, and elegant decor.
  • Bathroom

    A clean and accessible bathroom with a sink, mirror, toilet, and shower.
  • Appliances

    A modern open-layout kitchen and living area with stylish furnishings.
  • Exercise Equipment

    A clean and spacious gym with various exercise machines and fitness equipment.
  • Salon

    A modern hair salon interior with styling chairs, mirrors, and hair washing stations.

14399 North Gayton Road, Glen Allen, VA 23059

For more information about senior living options: (866) 208-4318

4.8 from 103 reviews
5 stars
96
4 stars
1
3 stars
0
2 stars
2
1 stars
4

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2022Top 5% Senior Living Community in 2024

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Overall Review of The Westmont at Short Pump

common

Staff warmth and responsiveness

Residents and families repeatedly describe staff as welcoming and attentive to their day-to-day needs.

Many reviewers talk about feeling greeted right away and having a staff that is friendly and professional. Several also mention that care teams respond to concerns and help with transitions, including onboarding and settling in. A reviewer also notes staff know residents by name and stay attentive.

differentiator 2 reviews mention this

Medical care support during transitions

Residents and families describe hands-on nursing support when health needs change.

At least two reviewers highlight nursing and medical follow-through as meaningful, including situations involving hospice and day-to-day medication needs. One family describes nurses and CNAs making a difficult period feel manageable and providing compassionate support. Another reviewer describes nursing contacting family when a resident is not feeling well and coordinating medication changes.

caveat 2 reviews mention this

Memory care gets mixed feedback

Memory care reviews include concerns about staffing and the amount of stimulation.

Two reviews mention memory care specifically and raise issues that stand out from the otherwise positive feedback. One reviewer describes staff as poorly trained or supervised and reports yelling at residents, with limited memory care expertise. Another reviewer says memory care activities are minimal and that TV is the main source of stimulation.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 170 resident community capacity 170 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Richmond International (20 miles away) Richmond International (20 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Pharmacies

  • Wegmans (1.2 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.6 miles)
  • Gunn's Pharmacy (3.6 miles)

Restaurants

  • The Cheesecake Factory (1.2 miles)
  • Chipotle Mexican Grill (1.3 miles)
  • The Daily Kitchen & Bar (1.4 miles)
  • Red Salt Chophouse and Sushi (1.4 miles)
  • Taco Bell (1.5 miles)
  • Chick-Fil-A (1.6 miles)
  • McDonald's (1.6 miles)

Theaters

  • Regal Short Pump & IMAX (1.3 miles)

Physicians

  • Associates In Pediatrics (1.6 miles)
  • Virginia Women's Center (1.6 miles)
  • Patient First (1.6 miles)
  • Commonwealth Allergy and Asthma (1.8 miles)
  • Commonwealth Primary Care - Wyndham (1.8 miles)
  • The Ellen Shaw de Paredes Institute for Women's Imaging (2.4 miles)
  • Innsbrook Primary Care (2.6 miles)

Places of Worship

  • Gayton Baptist Church (1.9 miles)
  • St Matthews United Methodist Church (3.4 miles)
  • Richmond Virginia Temple (4.5 miles)
  • Sri Sai Narayanan Organizations (5.1 miles)
  • Staples Mill Road Baptist Church (5.4 miles)
  • Second Baptist Church (6.1 miles)
  • St Peter's United Methodist Church (7.7 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (5.6 miles)
  • Panera Bread (6.5 miles)
  • Panera Bread (9 miles)
  • Starbucks (9.2 miles)

Transportation

  • Amtrak (7.6 miles)
  • Hawk's Head Hunters (8.5 miles)

Hospitals

  • St Marys South Building (8.3 miles)

Frequently Asked Questions

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