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Our Lady of Hope Health Center in Richmond, VA

Our Lady of Hope Health Center is an assisted living and memory care community in Richmond, VA.

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Our Lady of Hope Health Center in Richmond, VA

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  • Interior

    An elegantly set dining room with neatly arranged tables and chairs.

  • Outdoors

    A group of elderly people socializing on a patio with comfortable furniture and plants.

  • Building

    The entrance of a building with white columns and landscaped gardens.

  • Trees

    A striped cushioned bench sits along a pathway near a building, surrounded by grass and trees.

  • Dining

    A cozy kitchen and dining area featuring dark wood cabinetry, a compact refrigerator, a microwave, and a small dining table with chairs.

  • Kitchen

    A cozy kitchen and dining area with wooden furniture and soft lighting.

  • Healthcare

    An elderly man receives assistance from a medical professional and caregiver during a physical therapy session.

13700 North Gayton Road, Richmond, VA 23233

To contact a resident: (804) 360-1960

For more information about senior living options: (866) 208-4318

4 from 62 reviews
5 stars
38
4 stars
9
3 stars
0
2 stars
4
1 stars
11

Overall Review of Our Lady of Hope Health Center

common 30 reviews mention this

Staff feel consistently caring

Many residents and families say the staff is kind, attentive, and supportive.

Across many visits and stays, reviewers describe staff who are friendly, caring, and responsive to needs. Several also mention nurses and care partners helping with rehab progress, encouraging patients, and making families feel kept in the loop. A few reviews are much harsher about staff behavior, but the more common pattern in the feedback is that people feel supported during recovery and day-to-day care.

differentiator 12 reviews mention this

Rehab therapy and nursing care

Families often highlight rehab therapy that helps patients regain independence.

Multiple reviewers discuss skilled nursing and rehab stays where physical and occupational therapy played a major role in recovery. They describe therapists being professional and encouraging, with care plans focused on getting back to daily movement and function. Several reviews also connect nursing attention—like medication timing, wound support, or daily assistance—with smoother recovery during short- and long-term stays.

caveat 7 reviews mention this

Communication can be frustrating

Some reviewers report gaps in communication and unclear next steps.

Some families describe difficulty getting information about scheduling, treatment plans, or what to expect after discharge, even when staff seem kind. Others mention frustration with social services follow-through and the ability for patients and families to understand the plan of care. A separate set of comments also calls out disrespectful or unhelpful interactions with specific staff, adding to concerns about how concerns are handled.

common 6 reviews mention this

Cleanliness and well-kept rooms

Several reviews mention the facility is clean and well maintained.

Reviewers repeatedly comment on the facility being clean, neat, and well kept. In a number of posts, that cleanliness is paired with positive impressions of the overall care experience. A small number of reviews take the opposite view, but the cleaner, more maintained environment comes up more often in the feedback.

common 3 reviews mention this

Meals are usually well received

Meals and dining support come up positively in multiple reviews.

Some reviewers directly say the meals are very good during their stay, while others mention the dietary team as welcoming and pleasant to interact with. The dining conversation also connects to special diets and meal preparation being part of day-to-day support. Not every review focuses on food, but when it is discussed, the tone is generally favorable.

  • A cozy kitchen and dining area featuring dark wood cabinetry, a compact refrigerator, a microwave, and a small dining table with chairs.
  • An elegantly set dining room with neatly arranged tables and chairs.
  • A cozy kitchen and dining area with wooden furniture and soft lighting.
common 2 reviews mention this

Activities and outings matter

Residents and families mention activities and scheduled outings.

A couple of reviewers describe residents getting involved in daily activities, and another highlights community trips for weekly shopping. These comments suggest programming and activity support are visible parts of life in the building, not just an occasional perk. Reviews are limited on this topic, but the mentions align with on-site activities being part of everyday routines.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Respite Care Respite Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Richmond International (20 miles away) Richmond International (20 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This area of Richmond, Virginia offers a variety of amenities and services that may appeal to older individuals considering senior living. With multiple physicians, pharmacies, and hospitals in close proximity, residents have easy access to quality healthcare. Additionally, there are several places of worship for spiritual fulfillment and community engagement. The presence of restaurants, cafes, and a theater provides opportunities for social outings and entertainment. For those who enjoy nature, Reidelbach Park is located nearby for leisurely walks or picnics. Overall, this part of Richmond offers a convenient and well-rounded living environment for seniors looking for a comfortable and vibrant community.

Physicians

  • Virginia Women's Center (0.1 miles)
  • Patient First (1.3 miles)
  • The Pediatric Center (2.3 miles)
  • Dr Mark Freeman & Associates (2.8 miles)
  • Associates In Pediatrics (3.2 miles)
  • Commonwealth Primary Care - Wyndham (3.3 miles)
  • The Ellen Shaw de Paredes Institute for Women's Imaging (3.3 miles)

Restaurants

  • Red Salt Chophouse and Sushi (0.3 miles)
  • The Daily Kitchen & Bar (0.3 miles)
  • The Cheesecake Factory (0.8 miles)
  • Chipotle Mexican Grill (1.1 miles)
  • Chick-Fil-A (1.3 miles)
  • Taco Bell (1.4 miles)
  • McDonald's (1.8 miles)

Places of Worship

  • Gayton Baptist Church (0.3 miles)
  • St Matthews United Methodist Church (2.7 miles)
  • Sri Sai Narayanan Organizations (4.2 miles)
  • Second Baptist Church (5.2 miles)
  • Richmond Virginia Temple (5.7 miles)
  • Staples Mill Road Baptist Church (6.3 miles)
  • First Union Baptist Church (8.8 miles)

Pharmacies

  • Wegmans (0.6 miles)
  • CVS Pharmacy (0.7 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • Gunn's Pharmacy (2.7 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.2 miles)

Theaters

  • Regal Short Pump & IMAX (1.2 miles)

Cafes

  • Starbucks (2.8 miles)
  • Starbucks (5.3 miles)
  • Panera Bread (7.1 miles)
  • Panera Bread (9.1 miles)
  • Perk (9.3 miles)

Transportation

  • Hawk's Head Hunters (8 miles)
  • Amtrak (8.1 miles)

Hospitals

  • St Marys South Building (8.3 miles)

Parks

  • Reidelbach Park (8.9 miles)

Frequently Asked Questions

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