Regency at Augusta

Pros

• The staff at Regency at Augusta are consistently described as friendly, welcoming, and genuinely caring towards both residents and their families.
• Many reviewers noted the community's beautiful, clean environment, highlighting well-maintained facilities and attractive decor.
• Residents enjoy a variety of activities such as puzzles, card games, Bible studies, and outings, which keep them engaged and active within the community.
• The dining options are praised for being plentiful, with three meals a day served and various choices available to residents.
• Reviewers appreciate the responsiveness of the staff, who address concerns quickly and effectively while maintaining good communication with families.
• The community has received positive remarks for its strong sense of connection among team members, residents, and their families, creating a home-like atmosphere.
• Regency at Augusta is noted for its range of amenities including a library, theater, salon services, and communal spaces that contribute to a vibrant lifestyle for residents.
• Several reviews highlight the care provided as excellent while noting that staff members take the time to get to know individual preferences of residents.

Cons

• The staff communication with the family was not clear during in-person visits, over the phone, or via email.
• The intercommunication among staff members on different shifts was lacking.
• Staff members were difficult to locate at times while visiting their loved one.
• There were reports of lost personal items, such as a Mother's Day gift and clothes that went missing and later turned up.
• One reviewer felt that the tour guide for the facility was not as knowledgeable or organized and spoke in generalities rather than specifics.
• Some dishes were served in Styrofoam containers, which was considered unappetizing by one reviewer.
• While the community had many activities, scheduled activities had been significantly reduced due to staff shortages.
• There were delays in services such as bloodwork and communication reported by families.

Review

Regency at Augusta has garnered a variety of reviews that paint a picture of a community deeply committed to providing quality care for its residents, particularly those in need of assisted living and memory care. The facility is described as beautiful and well-equipped, boasting modern amenities such as a library, community room, hairdresser, theater, and multiple dining options. Visitors have noted that the décor is inviting and well-kept, contributing to a sense of warmth that makes it feel like home rather than just an institution. Many families express satisfaction at the cleanliness of the establishment—summoning images of bright and airy spaces embellished with natural light—which enhances the overall ambiance.

One consistent theme in the feedback is the staff's genuine compassion and willingness to assist both residents and their families. Care team members are often highlighted for being responsive to questions or concerns, which seems to foster a strong bond between residents and caregivers. Families appreciate that staff not only provide essential services but also take time to engage with the residents through various activities like puzzles, card games, Bible studies, and other social events designed to keep minds active and spirits high. However, some comments reference staff shortages that have occasionally impacted scheduled activities or service timeliness; despite this challenge, reviewers still praise individual staff members for their attentiveness.

While many reviewers commend Regency at Augusta for its excellent level of care provided to residents with differing needs—ranging from simple assistance with daily tasks to advanced memory care—there are mixed feelings regarding communication between staff members and family members. Some experiences point out gaps in collective communication among staff shifts or clarity during family visits or phone interactions. This made certain families feel less informed about their loved ones' day-to-day activities or health status. Nevertheless, others felt reassured by responsive updates on how their relatives were adapting once they moved in.

From a practical standpoint, visitors have remarked on aspects such as meal service; three meals daily are provided with several options available for selection. While some families noted concerns over food presentation—specifically dishes served in Styrofoam containers—the majority emphasized that dietary offerings seemed satisfactory overall and even praised specific flavors enjoyed by their loved ones. The dining areas were frequently described as clean and pleasant environments for socializing during meals.

Residents’ rooms tend to draw divided responses; while some rooms offer ample space decorated according to personal tastes—including room layouts accommodating furniture brought from home—some found limited choices concerning shared versus private accommodations less than ideal. Reviewers also acknowledged that pets are allowed in residences—a significant selling feature for many who wish to maintain companionship during this transitional phase of life.

In summation, Regency at Augusta stands out amid local assisted living options due largely to its dedicated staff who work tirelessly toward creating a nurturing environment conducive to comfortable living. Although there have been mentions of service inconsistencies due primarily to staffing challenges or communication hiccups amongst caregivers themselves; on balance, most families report positive experiences filled with gratitude toward individual team members who truly take the time needed to make every resident feel special within this welcoming community atmosphere.

Located in Fishersville, Virginia, this area offers a variety of healthcare options with physicians specializing in cancer care, pediatrics, women's health, and family medicine. The proximity to UVA Cancer Center Augusta and Augusta Health Care For Women provides easy access to top-notch medical care. In addition to hospitals and pharmacies in the vicinity, seniors can enjoy a range of dining options including fast food chains like McDonald's and Wendy's, as well as restaurants like Sidelines Sports Bar & Grill and Seven Arrows Brewing Company. Places of worship such as Blue Ridge Church Of Christ and Cornerstone Church of Augusta offer spiritual fulfillment for residents. Transportation services from Eagles Nest Flight Service and Enterprise Rent-A-Car are available for convenience. Overall, this area in Fishersville offers a mix of healthcare facilities, dining options, places of worship, and transportation services making it a potentially ideal location for seniors looking to settle down.

Physicians

• UVA Cancer Center Augusta (0.2 miles)
• ABC Childrens Healthcare (0.2 miles)
• Augusta Health Care For Women (0.2 miles)
• AMC Augusta Family Practice (0.3 miles)
• Augusta Medical Center (0.3 miles)
• Ob Gyn Associates Women's Health (0.3 miles)
• The Womens Center (0.3 miles)

Hospitals

• University of Virginia Health System (0.2 miles)
• Augusta Medical Center (1.3 miles)
• Staunton Dialysis (1.7 miles)

Pharmacies

• Augusta Health Outpatient Phar (0.4 miles)
• Augusta Medical Center Prescrs (0.4 miles)
• Fishersville Family Pharmacy (1.3 miles)
• Fishersville Family Pharmacy (1.4 miles)
• CVS Pharmacy (3.3 miles)
• Klock Pharmacy Waynesboro (3.3 miles)
• Walmart Pharmacy (3.3 miles)

Restaurants

• McDonald's (0.5 miles)
• Wendy's (0.6 miles)
• Sidelines Sports Bar & Grill (0.8 miles)
• Seven Arrows Brewing Company (2.8 miles)
• Cracker Barrel (3.2 miles)
• Golden Corral (3.2 miles)
• Domino's Pizza (3.2 miles)

Places of Worship

• Blue Ridge Church Of Christ (0.9 miles)
• Reality Church (1 miles)
• Cornerstone Church of Augusta (1.5 miles)
• Southern Baptist Convention (2.8 miles)
• Massie Memorial Church of God in Christ (5.4 miles)

Transportation

• Eagles Nest Flight Service (2.7 miles)
• Enterprise Rent-A-Car (5.2 miles)

Cafes

• Panera Bread (3.3 miles)
• Starbucks (3.4 miles)
• Starbucks (4.2 miles)