The Retreat at Fishersville

Pros

• The staff at The Retreat at Fishersville are described as happy, caring, and knowledgeable, providing good communication with families.
• Residents enjoy the cleanliness and upkeep of the facility, which is noted to be well-maintained and modern.
• The activities calendar is filled with engaging options that keep residents busy and encourage participation in various events and outings.
• Families appreciate the attractive meals served on real plates, with appropriate portion sizes that residents find appealing.
• The facility offers a beautiful setting with access to outdoor spaces that enhance residents' daily experiences.
• Several reviewers express overall satisfaction with the care their loved ones receive, highlighting a positive environment for memory care residents.
• The management is approachable and responsive to concerns, showing a commitment to addressing family inquiries effectively.

Cons

• The facility staff fell apart after a few months, leading to a dangerous decline in care.
• Staff-to-resident ratio is inadequate, and the facility is perceived to prioritize profit over resident care.
• Employees need better training on dementia care to ensure residents are treated with respect.
• Hygiene checks for residents are insufficient, leading to preventable health issues like infections.
• The food quality is inconsistent and unrealistic for residents' dietary needs, with some meals being unappealing or insufficient.
• Communication between the facility and family members about medical issues can be poor.
• Transportation options for appointments are limited, creating challenges for families.
• Residents may face immediate eviction due to behavioral issues, leaving families scrambling for new care arrangements.
• While some staff are friendly, there is a perception of underpayment leading to low morale among employees.
• Activity calendars seem more for show than actual engagement opportunities for residents.

Review

Exploring the Care Experience at The Retreat at Fishersville: A Comprehensive Review

The Retreat at Fishersville has garnered mixed feedback from families of residents, reflecting both commendable aspects of care and areas needing significant improvement. Many families express satisfaction with the overall environment and care provided to their loved ones. They appreciate the attentive and caring nature of staff members, noting that management is accessible and responsive to concerns raised by families. The sentiment that most employees are happy in their roles resonates throughout several reviews, illustrating a positive workplace culture which ultimately benefits the residents. Comments highlight that communication regarding resident well-being is generally effective, offering peace of mind to family members trying to balance caregiving responsibilities alongside their own.

Despite these positives, several reviewers emphasize critical shortcomings in dementia care training among staff. It appears there is a consensus that while dementia is a challenging condition to manage, residents deserve dignity and respect in their treatment. Alarmingly, instances have been reported where residents have suffered due to neglect or understaffing—such as when an individual was left sitting in urine for an extended period leading to an infection. These experiences signify a need for increased attention on hygiene and basic care practices that can profoundly impact residents' health outcomes.

Staffing issues seem prevalent within the facility, with some reviewers noting inadequate staff-to-resident ratios during peak times. The expectation for timely care seems compromised when only three employees are assigned to look after ten patients simultaneously; this raises significant concerns about the quality of attention each resident receives throughout the day. Many families expressed frustration about how staffing levels sometimes compromise direct interaction between caregivers and residents—pointing out how social engagement could enhance overall emotional well-being if staff were more available.

Food quality has also drawn criticism from some reviewers who found meal offerings unrealistic or unsatisfactory. One reviewer mentioned receiving merely four shrimp pieces coupled with a salad—a portion view deemed inadequate for sustaining individuals who may not be aware of what they are consuming due to cognitive impairments. While some enjoyed meals prepared under a new chef's direction, worries lingered over whether dining options genuinely catered to seniors’ tastes and nutritional needs rather than focusing solely on cost-effectiveness.

Interestingly enough, some reviewers feel deceived by initial sales meetings where promises made about service quality did not align with actual experiences post-admission. Families were often left feeling that once contracts were signed, attention given during tours dwindled significantly in correlation with levels of expected activity engagement from their loved ones—a key aspect supposedly emphasized during orientations about daily life at The Retreat.

In brighter observations, numerous reviews praised certain managerial aspects along with well-maintained facilities resplendent with clean common areas and organized activities designed to engage residents actively in group settings. Families noted various activities available—including field trips which offer an essential opportunity for freshly stimulating experiences—underscoring engaging options beyond mere entertainment ostensibly advertised through posters around the building.

Overall sentiments reflect deep concern about balancing corporate responsibility against genuine compassion within eldercare practices particularized toward individualized needs stemming from dementia-related challenges. Some families commend personnel efforts but call for organizational changes regarding staffing policies which would ensure higher ratios yield better-quality interactions over time spent merely managing behaviors through medication rather than fostering enriching connections amongst peers under thoughtful supervision. Families experienced a mix of confidence being instilled while navigating through The Retreat at Fishersville’s halls amidst love and vulnerability expressed openly across varied interactions—encouraging recommendations alongside heartbreaking reminders showing every moment counts as they continue seeking stability amid evolving complexities surrounding senior living solutions today.

This part of Fishersville, Virginia offers a variety of amenities that may be appealing for seniors looking to settle in the area. With a selection of restaurants ranging from casual dining options like Chicano Boy Taco and Hardee's to more upscale establishments like Emilio's Italian Restaurant and Zynodoa Restaurant, there is no shortage of dining choices to suit different tastes. The proximity to theaters such as Shenan Arts and the Staunton Performing Arts Center provides entertainment options for those interested in cultural experiences. Additionally, the presence of places of worship like Trinity Episcopal Church and Rebirth International offer opportunities for spiritual engagement. Nearby parks like Gypsy Hill Park and Montgomery Hall Park provide green spaces for leisurely walks or picnics. Access to pharmacies, medical centers, physicians, and hospitals ensures convenient healthcare services within close reach. Overall, this part of Fishersville offers a well-rounded environment with a mix of amenities that can cater to the needs and interests of seniors considering senior living in the area.

Restaurants

• Chicano Boy Taco (0.2 miles)
• Hardee's (0.3 miles)
• Clocktower Eats & Sweets (0.4 miles)
• Snapdragon Pho (0.4 miles)
• Emilio's Italian Restaurant (0.4 miles)
• Zynodoa Restaurant (0.5 miles)
• The Mill Street Grill (0.5 miles)

Theaters

• Shenan Arts (0.3 miles)
• Staunton Performing Arts Center (0.5 miles)
• Shenandoah Shakespear Black Friars Theater (0.5 miles)

Places of Worship

• Trinity Episcopal Church (0.4 miles)
• Rebirth International (0.5 miles)
• General Conference Of Seventh-Day Adventists (1.3 miles)
• Christ Evangelical Lutheran Church (1.9 miles)
• Covenant Presbyterian Church (2.1 miles)
• St Paul's United Methodist Church (2.3 miles)
• Cornerstone Church of Augusta (6.8 miles)

Parks

• Gypsy Hill Park (0.4 miles)
• Montgomery Hall Park (0.9 miles)
• Staunton Recreation & Parks (1 miles)

Cafes

• Réunion Bakery & Espresso (0.5 miles)
• By & By (0.5 miles)
• Crucible Coffee Roasters (0.5 miles)
• Staunton Coffee Company (0.6 miles)
• Starbucks (2.4 miles)

Transportation

• Amtrak Station-STA (0.5 miles)
• Enterprise Rent-A-Car (1.5 miles)

Pharmacies

• Ray's Health Mart Pharmacy (0.6 miles)
• Ray's Pharmacy (0.6 miles)
• Medical Center Pharmacy (0.9 miles)
• Walgreens (0.9 miles)
• Kroger Pharmacy (1.1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.9 miles)

Physicians

• Hersch & Associates (0.8 miles)
• Carilion Clinic Family Medicine - Staunton (0.9 miles)
• Staunton Medical Associates (0.9 miles)
• Patient Care Plus (0.9 miles)
• Blue Ridge Pediatrics (1.1 miles)
• Staunton Veteran's Clinic (1.3 miles)
• Staunton Eye Clinic, PLC (1.5 miles)

Hospitals

• Staunton VA Medical Clinic (0.8 miles)
• Staunton Dialysis (5.2 miles)
• University of Virginia Health System (6.4 miles)
• Augusta Medical Center (6.8 miles)